User Pilot

DECEMBER 10, 2023

In the sales-led model (SLG) , it’s the sales reps who nurture leads and close deals. To successfully implement PLS in your SaaS, you need a product that can sell itself, resources to support the necessary teams , solid data infrastructure, patience to let users explore the product themselves, and help, not sell mentality.

Scale 99

Scale Sales Software Review Retention 99

User Pilot

JUNE 20, 2023

Sticking to existing mental models to make your product more intuitive and easy to navigate. Use mental models to create an intuitive design Mental models are patterns that shape how we make sense of the world. You must also avoid requesting more data than is necessary.

Payment Methods 93

Payment Methods SaaS Payments Strategy Payment Services 93

SaaStr

NOVEMBER 18, 2021

Brian Halligan (CEO of Hubspot ): by using frameworks, mental models, and analogies in his conversations, he creates “building blocks” that can positively impact decisions made throughout the entire company. While quiet in meetings, his careful listening leads to very accurate decisions.

Scale 298

Scale Company Culture Interviewing Finance 298

Baremetrics

JANUARY 6, 2022

Advertising data Going small – how to get more out of your Shopify analytics data Establish your mental model first Determine Monitoring Metrics and Performance Metrics Create meaningful time frames – and stick to them Make your analytics visible In summary…. Going big – how to get more analytics data for Shopify 1. Google Analytics 2.

AI Search 83

AI Search Advertising Sales Funnel Metrics 83

SaaStr

FEBRUARY 7, 2024

So, they began asking themselves whether it would be more effective to pivot to an automated outbound model and began to build one out so that they could send tens of thousands of emails each week and pass anyone responding over to the remaining SDR team. Product-led growth means free sign-ups and free sign-ups is low-CAC, which sounds great.

Scale 229

Scale Sales Hiring Strategy Marketing 229

Tom Tunguz

DECEMBER 15, 2019

The most gratifying thing writing this blog is the feedback from readers who say the content is useful. This is my mental model. A Random Walk Down Sand Hill Road - Mental models are supremely powerful. It's been an incredible year and one I'm grateful for. That's the goal. It's a format that is in slow decline.

Scale 110

Scale Innovation Acquisition Churn 110

SaaStr

MAY 19, 2022

You can use product-led growth even in an enterprise model. For example, every employee of a 1Password customer gets a free family account with the enterprise model. Many companies are too focused on growing in size without first understanding if they have a viable business model. Prioritize a mentally healthy workspace.

Development Team Review 241

Development Team Review B2C Compensation Technical Review 241

SaaStr

JANUARY 10, 2020

In his excellent article, The Manufacturer’s Dilemma , the author Geoffrey Moore gives perhaps the most succinct economic premise of the shift to the SaaS model: “The ultimate consequence of all this is as simple as it is devastating: product is no longer king. Overcoming A Manufacturer’s Mentality In SaaS.

Sales Hiring 133

Sales Hiring Scale Underperforming Technical Team Onboarding 133

Dubb

JULY 20, 2022

As a sales professional, Carrot Selling can be one of the most important mental models in your toolkit. The post Carrot Selling with Jeffrey Gitomer appeared first on Dubb Blog. Don’t believe me? In this article, we are going to go.

Sales 52

Sales Branding Trends Business 52

User Pilot

APRIL 6, 2023

Use mental models like the KISS principle or Occam’s Razor to remember about feature and code simplicity. appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Use opportunity solutions trees to align the problems you try to solve with product goals.

Underperforming Technical Team 92

Underperforming Technical Team Management Interviewing Scale 92

SaaStr

AUGUST 26, 2022

Dresselhaus says, “I think it’s really important to understand that not every founder team should take seed funding because there are different models, there are also different expectations from investors, for example, for founders.” 2 When to Raise a Seed Round? Do you understand the potential of your product?

Sales Funnel 204

Sales Funnel B2B Interviewing Investment 204

ChurnZero

NOVEMBER 29, 2022

We had a “land and expand” model, however, no one was actively working on expanding our customers’ deployments. To fill the gaps in our service model, I went above and beyond what I was asked to do in my role: I continued working with existing customers. There are several different models to consider. Fast-forward 10 years.

Customer Success 98

Customer Success Sales Recruiting Technical Review Compensation 98

Upscope

MAY 7, 2021

We'll list our current SaaS lessons learned with reference to all the blog posts, podcasts and videos we've read AND state how we're using these lessons learned for a new product we are launching later in 2021. Right now people create blogs, videos, help sections and more to explain things. What's unique about this SaaS resource list?

Construction 52

Construction SaaS Sales Hiring Onboarding 52

SaaStr

JUNE 6, 2021

After the monumental effort of closing a large contract, you may automatically subscribe to the mentality that the size of the deal has hit its maximum. This is highly unusual in SaaS: Many companies adopt the Salesforce locked-in, per-seat pricing model. Learning 2: You Can Continue to Grow Your Deal Sizes Indefinitely.

Enterprise 149

Enterprise Pricing Retention Revenue 149

Tom Tunguz

MAY 7, 2014

Instead I’ve written a blog post about the nine favorite books I’ve read over the last five years have helped me understand startups and the processes that make them successful. Business Model Generation proposes a visual technique for creating and understanding business models for companies.

Underperforming Technical Team 154

Underperforming Technical Team New CTO CTO Government 154

SaaStr

MARCH 10, 2020

Ben Braverman explains how Flexport entered a competitive market with a unique model and continues to grow. Hiring senior leaders can set companies up to fail and see how sticking with a current, successful model can be the key to hypergrowth. So it’s a unique model. Our service model is fairly unique.

Scale 199

Scale Sales Hiring Sales Recruiting Scaling 199

Crafty CTO

FEBRUARY 7, 2023

I started out skeptical of ChatGPT , the “word AI,” and its Large Language Model (LLM) brethren. ” Perhaps John had the same skepticism towards art models. Could an art model produce an acceptably good logo? My attitude was, “there’s no way something like this can help someone like me.”

CTO Hire 40

CTO Hire Artificial Intelligence AI ChatGPT 40

Kellblog

FEBRUARY 19, 2021

That, however, is a short-term mentality. Finally, the retail industry needed to shift mentality from store-first to digital-first. I’ve blogged before that AI/ML is best applied to specific problems and not general ones, and this is a great example. Marketing’s solution? Send more emails to make up the difference.

Advertising 60

Advertising AI Leadership Pricing 60

SaaStr

APRIL 6, 2022

“Everyone’s mental model of what is a product is different.” They have a set of tasks they want you to do, goals they want you to accomplish. Your ability to deliver these expectations bestowed upon you will impact their happiness with your job performance. ” As a leader, by definition, you will have a team.

Scale 189

Scale Leadership Scaling Interviewing 189

Tom Tunguz

NOVEMBER 12, 2013

At the bottom of this blog, there’s an inocuous sharing bar with links to share this post on Twitter, Facebook, LinkedIn, HackerNews and subscribe by email and RSS. The chart above shows data from the widget on this blog for the past 30 days, comparing the number of clicks on each button and the traffic that results from that channel.

Content Marketing 100

Content Marketing Acquisition Data Engagement 100

Baremetrics

FEBRUARY 3, 2021

SaaS Pricing Models & Strategies Demystified. The SaaS Financial Model You’ll Actually Use. Staying Mentally Healthy as a Founder. Why We Transitioned from Medium Back to Our Own Blog. Pricing your SaaS. There are a lot of ways to price your SaaS. Usage-Based Pricing: What SaaS Companies Need to Know. Reduce churn.

Sales Hiring 64

Sales Hiring SaaS Payments Payment Services Payments 64

OPEXEngine

FEBRUARY 8, 2022

In her new role, she will partner with tech finance executives to evaluate their operational and financial performance against their respective cohorts, while assisting them in implementing various usage models that leverage proprietary OPEXEngine benchmark data. This has always been my model while managing my career and life.

Benchmarks 52

Benchmarks Finance Consulting Engineering 52

Sylvia Ng

JANUARY 5, 2020

In this story-based talk from Women In Product 2019, I use my experiences to explain a mental model that you can use to develop your own unique leadership style. Becoming a product leader is about focusing on what you want to do, not who you want to be.

Management 52

Management Interviewing Leadership Development 52

Neil Patel

MARCH 23, 2021

Google blogs in your niche, and read the comments to see what questions people ask and how they talk about their problems. Link building: Research blogs in your niche where it would make sense for them to link back to you. The marketplace makes mental health care more convenient, accessible, and affordable. Conclusion.

Marketplace as a Service 143

Marketplace as a Service Payment Services Payment Methods Payment Solutions 143

User Pilot

JANUARY 31, 2023

A product-qualified lead (PQL) is someone who has first-hand experience with a product as a result of a free trial, a limited feature model, or any other type of initial use. Additionally, limited deals can save customers the mental effort of trying to justify their decision.

Customer Success 90

Customer Success Revenue Software Review Strategy 90

ProfitWell

NOVEMBER 26, 2019

In an article on Zuora ’s blog, our friends over there remind us why the publishing industry is such a fundamental part of the subscription operation. And as one of the first sectors to adopt the subscription business model, they have always empathized with the value of providing engaging experiences to readers. Scribd + $58 million.

Payment Services 40

Payment Services Payments Payment Methods Subscription 40

OPEXEngine

NOVEMBER 12, 2019

They are innovators, to be sure, but what sets them apart is the ability to develop go-to-market models that create economic advantage at the level of gross margin and—eventually— operating margin. They turn a winning prototype into a repeatable model that can be scaled across the organization. Scale insurgents are business builders.

Scale 40

Scale Scaling Underperforming Technical Team Marketplace as a Service 40

Intercom, Inc.

APRIL 18, 2019

Customer Success was barely a discipline when Anthony joined Gainsight, but thanks to the rise of SaaS and subscription-based business models more generally, where retaining and providing value to your existing customers is a non-negotiable, the category has exploded. So how can we do more of that?

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

Sylvia Ng

JANUARY 10, 2016

Looking for growth blogs? So here are personal favorite 11 blogs, all ones from thought leaders that give practical advice on acquiring and retaining customers. 11 Serious Growth Hacking / Marketing Blogs to Follow. 11 Serious Growth Hacking / Marketing Blogs to Follow. Aaron Ginn , Growth Product Manager @Everlane.

Growth Hacking 58

Growth Hacking Engineering Content Marketing Startup 58

Neil Patel

MAY 30, 2018

Many frequently blog about this practice , which even has its own career field in the marketing industry. People call this the small win mentality. Thankfully, there’s a method called the honeycomb model that shows you how exactly user experience can be broken down to help optimize your conversion rates.

User Experience 121

User Experience Branding Mobile PayPal 121

Intercom, Inc.

JANUARY 14, 2021

And the more people understand what is involved in the sales process, this underlying framework, the more they have the same mental model, the more efficient they are in collaborating because people know what the framework is and how to navigate it. Everybody shares the mental model. How do I go from there? Rati: Perfect.

Strategy 225

Strategy Scale Systems Review Technical Review 225

User Pilot

JANUARY 26, 2023

Or maybe because it requires too much mental effort? Using a framework like the Kano Model in customer discovery will help you identify which features to prioritize. The post How Should PMs Use Customer Empathy to Build Better Products appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Interviewing 93

Interviewing User Experience Development Management 93

SaaStr

NOVEMBER 9, 2022

Many companies have a “growth at all costs” mentality, but this aggression can lead your company to pitfalls that negatively impact your product and your mission. . If you want to optimize your growth for the long term, consider developing specific priorities in the areas of your business model, customer experience, and employee experience.

Underperforming Technical Team 43

Underperforming Technical Team Business Scale Business Model 43

ChurnZero

APRIL 1, 2022

Model how you care for your mental health and work-life balance. Also an avid writer, Sharon has been featured on Women of Martech’s “In Her Shoes” spotlight and Catalina Marketing’s Perspectives blogs with her posts about her experience with Imposter Syndrome. Show your team what it means to work like a human.

Customer Success 98

Customer Success Underperforming Technical Team Leadership Strategy 98

Chart Mogul

MAY 20, 2021

I read a blog post from another bootstrapper that featured an attractive chart of their MRR growth over time. If your product doesn’t yet have a pricing model that allows your happy customers to give you more money/month, I highly recommend adjusting your pricing model. Discovering ChartMogul’s free plan.

Pricing 52

Pricing Customer Lifetime Value Churn Metrics 52

Chart Mogul

MAY 20, 2021

I read a blog post from another bootstrapper that featured an attractive chart of their MRR growth over time. If your product doesn’t yet have a pricing model that allows your happy customers to give you more money/month, I highly recommend adjusting your pricing model. Discovering ChartMogul’s free plan.

Pricing 52

Pricing Customer Lifetime Value Churn Metrics 52

SaaStr

NOVEMBER 7, 2023

Adam came up with the wildest idea he could think of for an app and used Anthropc, a large language model company, to help develop the idea. Could you write down the core features, data model, and primary functionality the app should have? What’s the data model? AI starts spitting out information. Your SDRs, what do they do?

Generative AI 253

Generative AI AWS AI Artificial Intelligence 253