SaaStr

JANUARY 11, 2022

He sits down with SaaStr CEO and Founder, Jason Lemkin to share his five lessons learned in nearly a decade of hypergrowth at Canva, and how it paved the path to their billion-dollar achievement. . Practice just-in-time learning. Learning is a constant journey. Just-in-time learning is a must-have trait for startups.

Scaling 217

Scaling Social Media Innovation Branding 217

SaaStr

JANUARY 7, 2021

We were fortunate enough to interview CEOs who were in the trenches navigating the COVID-19 pandemic, investors who were advising companies on how best to move forward, and operators who saw explosive growth given the shift to working from home. . Inspiration and lessons on scaling a SaaS business can come from many different sources.

Scale 251

Scale Sales Hiring Scaling B2B 251

SaaStr

APRIL 28, 2023

Former CEO and founder of Yext and current CEO and founder of Roam, Howard Lerman, shares successful strategies and lessons learned building two successful startups with Sam Blond, Partner at Founders Fund, in this week’s episode of CRO Confidential. Is The Future Of The Workplace Hybrid, In The Office, Or Remote?

Scale 202

Scale Sales Hiring Sales Business 202

SaaStr

MARCH 9, 2022

Find another SaaS company whose brand or product works together well with yours that sells to the same persona. Resellers will begin to take a more serious interest in working with you as you grow. So if you’ve implemented new growth levers, how do you know if it’s working? Clayton’s Lessons Learned – Final Takeaways.

Revenue 246

Revenue Sales Hiring Leadership Scale 246

Sales Hacker

MARCH 8, 2024

GTMnow is the media extension of GTMfund – sharing insight on go-to-market from working with hundreds of portfolio companies backed by over 350+ of the best in the game executive operators who have been there, done that at the world’s fastest growing SaaS companies. Sales tactics like cold calls often have a low conversion rate.

Scale 93

Scale AI Search Social Media AI 93

Buffer Resources

OCTOBER 24, 2023

  After graduating, I worked in various B2C marketing roles with tourism companies and heritage sites, which meant working alongside digital marketing agencies. But, during my day job, I noticed that quality content (blogs and web copy readers would actually engage with) was missing from most service offerings.

Outsourcing Services 110

Outsourcing Services Scale Outsourced Development Underperforming Technical Team 110

Totango

MAY 13, 2022

In this blog, we’ll provide a guide to choosing the right digital engagement platform for your business needs. Learning management system (LMS) platforms. During the onboarding process, several categories of tools can help you engage customers as they learn how to use your product and encounter frequently asked questions.

Engagement 103

Engagement Onboarding Artificial Intelligence Social Media 103

User Pilot

JULY 11, 2023

The internet is flooded with customer experience videos you can watch and, maybe, learn something new or useful for your job. You’d need to spend a lot of time finding good content creators if you just decided to learn about CX and customer engagement. That’s why we’re not only going to recommend high-quality creators you can follow.

Technical Review 77

Technical Review Onboarding Mobile Retention 77

ChurnZero

NOVEMBER 4, 2022

Discover the lessons these three SaaS CEOs have learned from leading customer-centric businesses through an economic slump, and how you can apply them. Thanks to the rise of remote work, says You Mon, we’re seeing a fundamental shift in how we develop and evaluate leaders over the next 10 years.

Customer Success 98

Customer Success Scale SaaS Finance 98

Sales Hacker

DECEMBER 11, 2020

They had to work hard for a better life. Sales works the same way. In this post, I will share my ultimate checklist for winning at business (and life) — curated by life lessons I’ve learned from both of my grandmothers. She worked 12+ hours a day, 6 days a week. Both my grandmas came to America with nothing.

Sales 116

Sales Systems Review Education Underperforming Technical Team 116

OpenView Labs

MAY 4, 2020

Here are four that seem relevant today: Learning resilience #1: Lean towards the obstacles. I learned this lesson in resilience in the spring of 2003 when I was leading the sales team at BMC Software in Houston. What did I learn from the experience? Learning resilience #2: Own your resilience. Keep talking.

Leadership 75

Leadership Travel Communication Software 75

Buffer Resources

SEPTEMBER 11, 2023

Thanks to that hard work and consistency, I've established a personal brand grounded in credibility and respect, and grown my follower count to 45,000. Incorporate keyword-rich terms that potential employers, clients, or business partners might use to find someone with your skills or work experiences. Quantify your results.

Sales Recruiting 125

Sales Recruiting Sales Hiring Scale Social Media 125

Scytale

DECEMBER 13, 2023

Security Compliance for CISOs SOC 2 and ISO 27001 Deep Dive DOWNLOAD THE EBOOK Our List of the Top CISOs in Germany for 2024 Michael Shrank : Experienced Chief Information Security Officer with a demonstrated history of working in the automotive & banking industry. Passionate about the transformation of risk and leadership culture.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

Scytale

DECEMBER 13, 2023

Security Compliance for CISOs SOC 2 and ISO 27001 Deep Dive DOWNLOAD THE EBOOK Our List of the Top CISOs in Germany for 2024 Michael Shrank : Experienced Chief Information Security Officer with a demonstrated history of working in the automotive & banking industry. Passionate about the transformation of risk and leadership culture.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

Sales Hacker

MARCH 19, 2019

Cold email templates are a great way to learn the basics of email copywriting as you build your campaigns. But wouldn’t it be even better to learn from proven cold email success stories that drove everything from website backlinks to booked meetings, and more? Here’s the email I used: Why It Works. Why It Works.

Sales Recruiting 85

Sales Recruiting Sales Hiring Software Review Sales 85

Baremetrics

FEBRUARY 3, 2021

Learn more here ! Whether you’re a founder or work in HR, these articles are for you. Remote Hiring: Our 5-step Interview Process. 33 Lessons from the Trenches of Building a Million Dollar Company. What I’ve Learned Building a SaaS App for Stripe Users. Why We Transitioned from Medium Back to Our Own Blog.

Sales Hiring 64

Sales Hiring SaaS Payments Payment Services Payments 64

Chart Mogul

FEBRUARY 25, 2021

Thanks to our community of early adopters, they write in a blog post. We set ourselves an aggressive deadline to launch a formalized community and got to work. Discovery : I spoke at length with several other community builders to work out how much of my life it would take over. So did it work? Starting with why.

Sales Recruiting 80

Sales Recruiting Scale SaaS Branding 80

Intercom, Inc.

JUNE 21, 2018

How can you capture, qualify and convert the right leads for your business while working within your means? He’s also the author of Hacking Sales , which includes many of the lessons he learned the hard way as an early sales leader at Udemy and AttorneyFee (now LegalZoom Local). Then, the sales team went to work.

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

CustomerSuccessBox

JUNE 21, 2022

In today’s remote world, business teams are more siloed than ever. A best practice for a firm’s growth is to create more cohesion among departments working toward a unified goal —long-term customer retention. As your customers learn about features, they’ll be more willing to accept new ideas and start trusting your product.

Scale 52

Scale Onboarding Scaling Strategy 52

Chart Mogul

FEBRUARY 25, 2021

Thanks to our community of early adopters, they write in a blog post. We set ourselves an aggressive deadline to launch a formalized community and got to work. Discovery : I spoke at length with several other community builders to work out how much of my life it would take over. So did it work? Starting with why.

Sales Recruiting 52

Sales Recruiting Scale SaaS Branding 52

Outseta

JULY 12, 2019

Frustrated, I went back to my next class and Googled “best places to work in San Diego,” and found an internship with a SaaS start-up called Cordial that hired me later that week. I think starting as a solo marketer is helpful not just in terms of exposure to all aspects of marketing, but it also forces you to learn to prioritize well.

SaaS 48

SaaS Interviewing Consulting Churn 48

Buffer Resources

SEPTEMBER 11, 2023

Thanks to that hard work and consistency, I've established a personal brand grounded in credibility and respect, and grown my follower count to 45,000. Incorporate keyword-rich terms that potential employers, clients, or business partners might use to find someone with your skills or work experiences. Quantify your results.

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

OPEXEngine

JANUARY 18, 2022

Tillman, for instance, drew on lessons he learned during his time as a currency and commodities trader through market-moving events such as the financial crisis and Brexit: “When there’s a big event against you, react quickly and then take time to analyze the situation.”. “For Robust technology.

SaaS Payments 52

SaaS Payments Scale Strategy Payment Services 52

OpenView Labs

OCTOBER 17, 2019

When Bryan Helmig, Mike Knoop, and I first had the idea for Zapier , I was still working my day job at Veterans United. At the same time, I was doing freelance work that involved common tools like WordPress, MailChimp, Wufoo, etc., That was our hint that people wanted to connect tools and get their software working together.

Sales Recruiting 45

Sales Recruiting Sales Hiring Scale Technical Advisors 45

SaaStr

SEPTEMBER 15, 2023

In hindsight, the biggest lesson was to go after a bigger market to increase your chances of success rather than getting stuck in a niche market. Big Bet #2: Find Tomorrow’s Great Anglers — Hire Talent With A Learning Mindset In 2010 and 2011, San Francisco was the place for SaaS talent. From day one, he was committed to going global.

Sales Hiring 241

Sales Hiring Scale SMB AI 241

SmartKarrot

NOVEMBER 16, 2022

This was especially the case during the forced lockdown period of 2020 when we observed client success specialists attending an increasing number of remote meetings. Client success specialists work closely with clients to ensure they have all the information and resources to fully utilize the company’s app. Like what you are reading?

Scale 10

Scale Data Analysis Customer Success Onboarding 10

SaaStr

JULY 30, 2019

Great company, I used to work there. But you join here, you will be a measurable fraction of the engineering work. And when you can match that motivation with what you’re working on, that’s when you can actually be competitive and make the hire. You mentioned remote teams. Whether you’re join or not.

Engineering 132

Engineering Part-Time VPE Technical Review Fractional VPE 132

Neil Patel

JANUARY 7, 2021

Creating a digital environment where people can really learn is challenging, even in ideal circumstances. Having the right learning management system (LMS) software in place makes this task much more manageable for everyone involved. It works much better than throwing “the manual” at new members of your business.

Systems Review 138

Systems Review Management Scale Education 138

ChurnZero

JANUARY 3, 2020

Lessons Learned about Building Remote Customer Success Teams from 4 Years on the Job. ChartMogul hasn’t always been a remote company, but the customer success team started with remote in mind. For me, customer success comes down to 4 important steps: Figure out your priorities when hiring remotely.

Customer Success 64

Customer Success Sales Hiring Scale Onboarding 64

Intercom, Inc.

APRIL 29, 2020

You can check out my full slide deck and blog post below. ” This philosophy of change is now one that we need to hold close and apply every single day at work. In all my time working in marketing and navigating situations where crises have emerged, the ability to take early and decisive action has been critically important.

Merchant Services 228

Merchant Services Travel Communication Banking 228

SaaStr

JULY 8, 2020

Jason Lemkin: … founders what, how things really work, what it’s really like. You can learn a lot from people on how they act and treat people backstage. You can learn a lot from the COs that bail the last two weeks and how they quit. You can learn what founders think of VCs. Jason Lemkin | Founder @ SaaStr.

Investment 160

Investment Technical Review Part-Time VPE Development Team Review 160

SaaStr

JUNE 16, 2020

Matt Garratt: All of our mid-market business and we are going to be talking about how our portfolio companies and how Salesforce ventures, and how Salesforce is shifting our go to market strategies during these very uncertain times and really excited to have Adnan here, one of the best sales leaders I’ve ever had the privilege of working with.

Sales Hiring 160

Sales Hiring Scale SaaS Payments Payment Services 160

SaaStr

JULY 1, 2020

Sorry, I didn’t mean to cut off the video, but I’m learning Zoom bumps, but I think we have 905 folks in, coming up on a thousand. I think we’ll get some great learnings there. That’s how it all works. It should work. Can everyone hear me great? Raise your hand if you can hear me, everybody here.

Merchant Services 180

Merchant Services Scale Sales Recruiting Sales 180

Buffer Resources

SEPTEMBER 27, 2023

Working at Buffer has been everything I hoped it would be — and a huge learning curve. Here, I’ll share exactly how I was onboarded to the fully distributed, remote team, along with a couple of things that have really surprised me about life at Buffer as I got settled in. Here’s a look at how it works.

Systems Review 102

Systems Review Software Review Onboarding Interviewing 102

Neil Patel

FEBRUARY 11, 2021

Starting a profitable home business begins by looking at your life, your needs, the type of work you want to do, and, perhaps most importantly, your skills. Here are some of the best work from home business ideas with tips on how to get started, start-up costs, and how much you can expect to make. Start a Blog.

Business 137

Business Outsourcing Services Transportation Sales Hiring 137

Sales Hacker

OCTOBER 7, 2021

It has little to do with the work itself, and more to do with the societal pressure, norms, and bias that exist in 2021. Early in my AE career, the company I worked for was acquired and we were all told we had to go to another state for an entire month of training. Women in sales often have a polarizing experience.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Outseta

SEPTEMBER 18, 2019

How remote work, social entrepreneurship, and the sharing economy are colliding to drive us towards community based, self-managed organizations By Geoff Roberts I’ve written previously about how we’re embracing self-management as we build Outseta.

Entrepreneurship 58

Entrepreneurship Underperforming Technical Team Technical Review Scale 58