User Pilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? A retention rate of 90% or above is considered good in the SaaS world. In a nutshell, customer retention is important because your entire business model depends on it. Then you are in the right place!

Retention 77

Retention Strategy Management Churn 77

Totango

FEBRUARY 10, 2021

Proactively guide customer growth. Use these methods to promote greater success for your customers and better results for your business. Build customer success into your policy statement, articulating how your guiding principles support the success of your customers. (“We Proactively Promote Customer Growth.

Scale 84

Scale Customer Success Retention Strategy 84

User Pilot

JANUARY 23, 2023

Real-time personalization helps you meet customer expectations while increasing product growth across the entire user journey. In this article, we cover: What real-time personalization is and why it’s beneficial for SaaS. There are some great examples of real-time personalization in the SaaS industry.

Software Review 93

Software Review Onboarding Social Media Engagement 93

User Pilot

FEBRUARY 4, 2023

It makes customers feel like they’re engaging with small business owners that actually care about their success. This rapport not only keeps customers happy but also provides a competitive advantage against other businesses that may be looking for ways to wow your customers. Userpilot’s self-service knowledge base.

Social Media 81

Social Media Software Review Growth Hacking Onboarding 81

Natalia Luneva

JULY 29, 2021

As a SaaS company, you might think using this or that tool is already a difficult task and it’s not worth overwhelming your users with another challenge. What do SaaS companies share about challenges they have organized? Checklist: Your 7-step guide on how to create a viral challenge (+ BONUS example). Source: Unsplash.

Technical Review 52

Technical Review Social Media Software Review SaaS 52

User Pilot

MAY 22, 2023

Improving your customer retention rate and boosting customer loyalty is key to the success and growth of any business – in both good times and bad. In this article, we explore what customer loyalty is, why it’s important, and how you can build customer loyalty in your SaaS business. What is customer loyalty?

Onboarding 75

Onboarding Social Media Retention Branding 75

User Pilot

MAY 13, 2021

If you’re interested in learning more about how product intelligence can transform your product business, you’re in for a treat. Guiding principles of product intelligence. Another example is project management software and other SaaS products. How cross-functional product and growth teams collaborate in real-time.

Underperforming Technical Team 52

Underperforming Technical Team Technical Review Social Media Software Review 52

Kellblog

DECEMBER 27, 2021

Before diving in, let me remind readers that I do these predictions in the spirit of fun, they are not business or investment advice, and that all of my usual disclaimers and terms apply. Net dollar retention becomes the top SaaS metric. Well it’s time for my annual predictions post, a series now in its eighth year.

Blockchain 143

Blockchain Technical Review Venture Capital Sales Hiring 143

Chart Mogul

SEPTEMBER 15, 2023

For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers. Subscriber or not, anyone who wants to increase their SaaS knowledge will benefit by reading the curated posts below. The library encompasses hours and hours of reading, listening, and viewing material.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Audacix

APRIL 2, 2022

In this blog post we'll discuss 8 essential web application security practices for software companies who've raised funding - or soon will be! Woryingly, most SME SaaS companies have no way of knowing if and when their current security controls have been breached. Because of this they are completely blind to their security risks.

Software 52

Software DevOps as a Service Software Development Cloud 52

Unbounce

AUGUST 29, 2019

For better or worse, they have completely taken over the visual identities of many high-profile SaaS brands. i genuinely respect all of these companies and use these tools but saas websites are perpetually homogenous. Although we’re not alone—custom photography seems to be another growing design trend for SaaS brands.).

Trends 111

Trends Software Review Development Team Review Technical Review 111

User Pilot

APRIL 30, 2024

Wondering what a marketing growth strategy is? From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Start building your marketing growth strategy by setting goals. Growth marketing is also highly agile.

Underperforming Technical Team 91

Underperforming Technical Team Strategy Marketing Customer Lifetime Value 91

GetUplift

SEPTEMBER 27, 2021

This may not surprise you, but it can be almost 7 times more cost effective to retain an existing customer than acquire a new one. Markin Blog, 2020 ). Markin Blog, 2020 ). . trillion when customers take their business elsewhere. Markin Blog, 2020 )). trillion when customers take their business elsewhere.

Retention 89

Retention Strategy Sales Social Media 89

SmartKarrot

MAY 15, 2023

In the fast-paced and ever-evolving world of business, nurturing strong and lasting relationships with key clients is crucial for success. Key Account Management (KAM) is the art of strategically managing and nurturing these vital accounts, unlocking their full potential and driving long-term growth. Amazon Link 2. Amazon Link 4.

Management 10

Management Scale Retention Development 10

Incredo

DECEMBER 12, 2019

Do you know what role your SaaS product reviews can play in your business success? The truth is – product reviews can help you in a number of ways and even be crucial in your sales process. We will also provide you with a bonus checklist and introduce you to 7 SaaS founders & managers who know how to work with reviews.

Software Review 37

Software Review Systems Review Software Social Media 37

SmartKarrot

MARCH 17, 2021

Chances that you may have heard about the 80:20 rule or the Pareto Principle are high. The Pareto principle is also called the law of the vital few. This principle has then been applied to various spheres like software, business, marketing, and more. What is the Customer Success Pareto Principle? contact-form-7].

Customer Success 15

Customer Success Scale Education Revenue 15

SaaStr

JANUARY 28, 2020

Aaron : The playbook for reigniting growth. And then, we ripped it out and Aaron went and talked to some of the top SaaS companies from today and added the case studies. So, putting a little bit more money in everybody’s pocket and creating a little more growth is probably a great topic for today. Jason : All right.

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

SaaStr

JANUARY 18, 2023

But it requires a lot of resources and infrastructure to support the growth. Without great teamwork, business productivity is next to impossible to achieve. Fully commit to the success of your business venture by not having a fallback plan or an alternative option. Starting a business is a huge undertaking.

Scale 216

Scale Underperforming Technical Team Scaling Interviewing 216

SmartKarrot

FEBRUARY 16, 2022

Software as a service or SaaS has been growing as a leading software distribution model. The world of SaaS has simplified software creation and distribution making access easier than before. Leveraging the power of cloud technology, SaaS has re-engineered the way we look at modern technology and software. Aaron Levie.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

SmartKarrot

AUGUST 29, 2022

Getting fired up about SEO (Search Engine Optimization) or social media is sometimes challenging as a SaaS business. Netflix is one of the most successful businesses in the world. Netflix’s success is not just due to its incredible growth and popularity. contact-form-7]. Like what you are reading?

SaaS Payments 10

SaaS Payments Payment Services Scale Business 10

SmartKarrot

JANUARY 5, 2022

Widely acclaimed as a foremost expert to have pioneered and popularized customer success, Lincoln is a customer-centric growth mastermind. His brainchild, Sixteen Ventures , helps businesses optimize their customer lifecycle and reach “Exponential Growth through Customer Success.” Rick Adams. Jay Nathan. Kristi Faltorusso.

VP of Engineering 23

VP of Engineering Customer Success Scale Technical Review 23

SaaStr

APRIL 30, 2022

In the run up to SaaStr Europa 2022 in Barcelona on June 7-8 , we’re taking a look at some of the top all-time SaaStr Europa sessions. So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. So the first question is what made SaaS so successful.

SaaS Payments 237

SaaS Payments Metrics Payment Methods Scale 237

Totango

AUGUST 11, 2022

Knowing how to build client relationships digitally is critical for SaaS businesses. Most interactions with your SaaS customers are digital, making handling these opportunities decisive for customer satisfaction, loyalty, repeat business and referrals. Blog content consumption. Quarterly business reviews.

Technical Review 105

Technical Review Social Media Software Review Onboarding 105

Sales Hacker

MARCH 2, 2020

The Joshua Principle. Blueprints for a SaaS Sales Organization. The 7 Habits of Highly Effective People. No one rises to the top of their game without intentional growth and learning. The Psychology of Selling. SalesTruth. Buyer-Centered Selling. Integrity Selling for the 21st Century. Strategy and Process. Hacking Sales.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

SEPTEMBER 28, 2023

In this new SaaStr series called “What’s new at…,” Jason Lemkin chats with WorkOS CEO and founder Michael Grinich about what it takes to be Enterprise ready in SaaS, building vs. buying, and who the stakeholders are in a B2D motion. It has to be true single sign-on to close 5-6-7 figure deals. No, you can’t.

Enterprise readiness 229

Enterprise readiness Payment Solutions Enterprise Payments 229

SmartKarrot

JANUARY 28, 2021

Increasing price periodically is inevitable for any growing business. There are multiple factors that account for price increase like rising production cost, staff salary hike, revenue growth, or upgrading the product. While it is a necessary step to keep your business running, it surely is not pleasant for your customers.

Pricing 11

Pricing Customer Success Communication Strategy 11

User Pilot

MARCH 29, 2024

Brand activation is about driving product growth by connecting emotionally with people on a personal level. 13 top examples of SaaS brand activations include: Userpilot hosts industry webinars to generate brand awareness. Calendly creates growth loops to improve brand awareness. Let’s dive in! Why is brand activation important?

Branding 90

Branding Social Media Technical Review Software Review 90

OpenView Labs

JANUARY 14, 2020

The next frontier of go-to-market is Product Led Growth (PLG). Product Led Growth is often synonymous with viral, freemium, and bottoms up sales. Included is a holistic breakdown of what PLG means and how every department in a SaaS company should be adapted to embrace Product Led Growth. What is Product Led Growth?

Scale 62

Scale Benchmarks User Experience B2B 62

SaaStr

NOVEMBER 22, 2019

As for Travis, prior to joining Redpoint, Travis was head of Customer Growth at Front, after spending 5 years building the global Sales organization at Optimizely, the world’s most popular experimentation platform. During his time at Optimizely, the company grew from from $7 to >$90M in ARR and from 40 to 400 people.

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . better understand Inbound, and learn about major tactics that you can implement, master your SaaS pricing page and increase your conversions.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

ProfitWell

MAY 13, 2020

Listen wherever you get podcasts: How is the B2B SaaS market trending? ??7 7 day +0.85% | ?? Remember to check your subscriber newsletter regularly for everyday updates to your B2B SaaS Index overall, plus a look at how MRR Gain (i.e., The main principle behind it: Make a product users can’t live without. 90 day +3.79%.

Sales Hiring 98

Sales Hiring B2B Trends Social Media 98

Unbounce

MARCH 8, 2023

Jessica Meher, CEO and Co-Founder of Wonderment , put it really well on Twitter: So many #SaaS companies today produce the same content mktg formulas as they did 10 years ago. E.g. ebooks on “the complete guide to X” or blog posts on “5 reasons why.” But wait—how do you actually generate leads with an interview or blog post?

Marketing 52

Marketing Entertainment Interviewing Underperforming Technical Team 52

GetUplift

DECEMBER 12, 2021

Ultimately, emotional marketing increases conversions that lead to more business revenue. It covers the entire funnel from your ad copy to your emails, blog articles and any other element that forms part of your funnel. First, let’s look at emotions within the context of three popular psychological principles. Reciprocity.

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

User Pilot

JULY 8, 2020

Improving your metrics and pushing new users to the Activation milestone is critical to the long-term growth of your SaaS business. For SaaS product managers, getting new people to try out your app is only half the battle. We’ve talked a lot about ‘Aha’ moments here on the Userpilot blog. Define ‘Activation’.

Metrics 63

Metrics Churn Onboarding Retention 63

ProfitWell

FEBRUARY 28, 2020

Otherwise, you’ll struggle to make your brand stand out in the B2B SaaS market, in an especially crowded space. They might show short-term results, but to sustainably grow your SaaS business, you need to start with the core of your business. What is B2B lead generation? 4 Factors that influence B2B lead generation.

Scale 54

Scale B2B Strategy Social Media 54

Sales Hacker

OCTOBER 7, 2021

That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. After spending a couple of years in a sales role, that knowledge will assist you throughout your life in business and elsewhere.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Andreessen Horowitz

OCTOBER 16, 2023

But there are so many different kinds of business models for different types of companies — and so, similar is open source. It’s high contributor, because they’re incredibly interested in that, but very low user growth — because how many people in the world are really interested in that intersection? And tell me what those are.

Software Review 79

Software Review Underperforming Technical Team Scale Development 79