InsightSquared

MARCH 8, 2021

Focus on the things that you can control and work to win, understanding as you engage with your team, or anyone really. I started my professional career in finance and found my favorite days were the ones helping develop and train new team members. Liz Brown – Services Architect. I’ve been at InsightSquared for 9 years.

Technical Review 62

Technical Review Development Team Review Underperforming Technical Team Systems Review 62

Casey Accidental

NOVEMBER 28, 2023

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. Most companies when they find product/market fit with their first product only have one acquisition and engagement loop that is successful, and the job of most of the team is to refine and scale those loops.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

Intercom, Inc.

OCTOBER 5, 2022

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. Meeting your team. Lara: Absolutely.

Leadership 118

Leadership Part-Time VPE Management Underperforming Technical Team 118

Aaron Beashel

OCTOBER 31, 2016

During his time at Salesforce, Alex was fortunate enough to work directly with Salesforce co-founder and CEO Marc Benioff, and together they utilised a framework Benioff himself devised called the V2MOM to align and manage the Service Cloud team. It was game-changing for the company, and for each team that implemented it.

Scale 100

Scale Underperforming Technical Team B2B Marketing 100

OpenView Labs

SEPTEMBER 10, 2019

And, as a 2016 report from Malaysia University shows, effective knowledge management leads to an increase in overall employee engagement: So: Knowledge Management ? Whether promoting physical or mental engagement within your employees, proper knowledge management ensures your teams will stay focused on their duties to your organization.

Underperforming Technical Team 41

Underperforming Technical Team Management Onboarding Communication 41

Sales Hacker

MARCH 15, 2022

Sales development school, marketing school, and more for your entire team. In 2016, he founded their executive search division. Asad Zaman : We specialize in helping companies build their go-to-market teams. If you do something professionally and you’re patient, you’ll develop expertise. Asad, welcome.

Sales Hiring 94

Sales Hiring Underperforming Technical Team Acquisition Development 94

SaaSOptics

MAY 19, 2022

Below, we’ll dive into how to develop a customer acquisition strategy from start to finish. . How to Develop a Customer Acquisition Strategy. Funneling time, energy, and resources into developing a stellar customer acquisition strategy is only helpful if it’s designed with your target market in mind.

Acquisition 59

Acquisition Scale Strategy Software Review 59

Chart Mogul

APRIL 29, 2021

In a recent Act-On and Demand Metric study completed in Q2 of 2016, less than 20 percent of mid-size B2B companies relied on solely inbound or outbound strategies; 84 percent of respondents used some mix of both. Our SDR team strived to contact 40 new accounts/week with highly personalized 1-1 messaging. TechnologyAdvice. What’s next?

Scale 59

Scale Sales Hiring Strategy Underperforming Technical Team 59

SaaStr

JANUARY 28, 2020

Aaron : 2016. Jason : 2016. If something bad happens, you’re going to have to cut your burn, probably. There is one thing, I love this quote and it’s a little bit of a crude quote, not that it’s bad language-. What do you do with that lightly toxic person on your team? Jason : All right.

Sales Hiring 214

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 214

Chart Mogul

APRIL 29, 2021

In a recent Act-On and Demand Metric study completed in Q2 of 2016, less than 20 percent of mid-size B2B companies relied on solely inbound or outbound strategies; 84 percent of respondents used some mix of both. Our SDR team strived to contact 40 new accounts/week with highly personalized 1-1 messaging. TechnologyAdvice. What’s next?

Scale 52

Scale Sales Hiring Strategy Underperforming Technical Team 52

Intercom, Inc.

NOVEMBER 17, 2022

Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings. In 2016, she created Chili Piper with her husband Nicolas and poured in everything she had learned over the years.

VP of Engineering 118

VP of Engineering Scale Sales Hiring Underperforming Technical Team 118

Sales Hacker

MARCH 16, 2020

The 2016 Sales Development Benchmark Report indicated that SDRs who leveraged a triple touch approach (phone, email, LinkedIn) had a 28% higher SQL conversion rate than SDRs who only used phone and email. Using, “ Did I catch you at a bad time ,” makes you 40% less likely to book a meeting. How are you?

Technical Review 109

Technical Review B2C Social Media Underperforming Technical Team 109

Intercom, Inc.

APRIL 22, 2019

Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Here are five quick takeaways: Businesses focused on scaling need to think of customer support as a revenue team , not a cost center. For us, that first fit was with growing sales teams.

Scale 156

Scale Scaling AI Search Underperforming Technical Team 156

Unbounce

OCTOBER 1, 2019

In just over a year , they (along with the rest of Zola’s marketing team) managed to: Build and launch 300+ custom landing pages for Zola’s specific audience segments. With Unbounce, Ari and his team dragged-and-dropped together a landing page celebrating the partnership in no time— and it looks incredible.

Scale 111

Scale Marketing Underperforming Technical Team Merchant Services 111

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Before that Bob co-founded RJ Metrics, where he built a global base of online retailers leading to their acquisition by Magento Commerce in 2016. How have you altered and developed as a CEO do you think?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

Sales Hacker

AUGUST 4, 2020

Sam Jacobs: Have you developed a process to answer that question of should you hire, should you fire? You said great teams must pass the org chart alignment test. You talked about how you started North 6th in a bad economic environment. We’re in a bad economic environment now. How do you evaluate talent?

Scale 105

Scale Sales Hiring Sales Recruiting Outsourcing Services 105

Intercom, Inc.

NOVEMBER 11, 2021

We had them on the podcast way back in 2016, and they’ve even been a guest contributor to our book Intercom on Onboarding. Samuel Hulick: I actually started as a full stack developer. Back in those days, and this was like over 10 years ago, the developer would get a Photoshop file that had all of the different interface elements.

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

SaaStr

DECEMBER 3, 2020

In Today’s Episode We Discuss: * How Sam made his way into the world of SaaS with Dropbox and how that led to his leading the sales and success team today @ Loom. What was Sam’s biggest lesson from scaling the sales team at Dropbox? Sam Taylor: And so, I joined as a sales development rep at Salesforce, best move I ever made.

Scale 185

Scale Sales Hiring Sales Recruiting Sales 185

Neil Patel

OCTOBER 13, 2020

The problem isn’t just in the amount of time an in-house team has to dedicate to the work. This lack of resources is a major struggle for teams with in-house F&A staff, according to Consero. Unless you’re a website development firm, there’s really no reason to maintain your own website. Website Design and Maintenance.

Outsourcing Services 141

Outsourcing Services Outsourced Development Sales Hiring Technical Review 141

Upscope

JANUARY 10, 2019

Companies developing their idea and in the early stages of generating revenue will see these metrics bounce around like an oompa loompa. Buffer's metrics Captured on 5th April 2016 via former co-founder of Buffer , Leo Widrich. Seen on an annual basis, a 10% customer churn is bad. 50 of them cancelled in that month.

Metrics 40

Metrics SaaS Underperforming Technical Team Churn 40

Sales Hacker

DECEMBER 11, 2020

Grandma Crisia and I sharing a moment together – 2016. Promote inclusivity and invite your most introverted colleagues to speak and share their ideas in team discussions. Project deadlines are missed frequently in today’s business environment, and nothing bad really happens (most of the time). 2 Be Authentic.

Sales 116

Sales Systems Review Education Underperforming Technical Team 116

OpenView Labs

JANUARY 29, 2020

I actually wrote about the phenomenon , which I called ‘The Slow Death of Freemium’, back in 2016. Freemium Model for SaaS – The Good, The Bad, and The In-between. For certain customer profiles or market segments, it may be necessary to combine freemium with a sales team. Key Metrics to Track for Converting Freemium to Paid.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. Yes, Slack started off with no sales team. Yes, Dropbox started off with no traditional sales team. Back in 2016, this is exactly the situation Stripe found themselves in.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

SaaStr

OCTOBER 10, 2019

Thank you so much to the SaaStr team for organizing this conference and thank you to Joaquim for joining me on this session. We give them the superpowers of the developer and the designer. Yeah, we’ve been tracking this since May, 2016 so it’s not been forever. But that’s not bad. FULL TRANSCRIPT BELOW.

Scale 145

Scale Scaling Payment Methods SaaS Payments 145

Teamgate

OCTOBER 19, 2019

The average email open rate across all industries and devices in 2016 was 24.88% , a smashing figure compared to Facebook and Twitter performance. Which is an awfully bad news for marketers who need to keep their audience glued to their screens. Team up with influencers . Social proof. Image Source: Engadget.

Scale 68

Scale Social Media Underperforming Technical Team Content Marketing 68

SaaStr

APRIL 23, 2019

Henrique: And we grew that company for a while, and sold it in September 2016, and came to college. Henrique: So, we applied to YC with this VR idea, which, looking back, it was pretty bad, but at the time we thought it was great. Anu: And then the rest of the team? The first end team. Henrique: So, one, you need a team.

Sales Hiring 164

Sales Hiring Sales Recruiting Scale Payment Methods 164

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. In 2016, André joined Superlógica Tecnologias, a management system designed to service small businesses with a recurring revenue model. She’ll be talking about her approach to sales as a team sport.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Neil Patel

JANUARY 20, 2021

AdExpresso analyzed over 100 million dollars of ad spend and determined the average ad cost for the whole of 2016. Post your team photos like Zappos. Bombarding your fans with 10 poor-quality updates in an hour. Some people completely dismantle groups with tens of thousand of members because of poor engagement.

Social Media 145

Social Media Software Review Branding Engagement 145

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. David, you talked a bit about the team and the founders. David Schmaier: Sure. Matt Garratt: Thank you.

Payment Solutions 153

Payment Solutions Pricing Payments Payment Services 153

SaaStr

MARCH 20, 2019

Prior to their IPO in 2016, Twilio had raised over $250m in VC funding from some of the best in venture including USV, Bessemer, Salesforce and Techstars just to name a few. What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” Just to name a few. Harry Stebbings: As for Jeff.

Underperforming Technical Team 121

Underperforming Technical Team Development Software New CTO 121

Intercom, Inc.

JUNE 14, 2018

Looking for an example of a happy, high performing product team? I hosted Laura on our podcast to learn everything from why assembling a great product team is like pulling off a heist, to tips for improving collaboration and marrying business needs with user goals. If you enjoy the conversation check out more episodes of our podcast.

VP of Engineering 190

VP of Engineering Underperforming Technical Team CTO Coach New CTO 190

GetUplift

MARCH 22, 2019

Anyway, but what we do here is we work a lot with in-house teams. If your goals are event-based, which are good, or destination-based, which are bad. Your web developer’s traffic, your agency’s traffic, none of that should be in there. Unfortunately, what happens is that people are really bad at closing tabs.

Underperforming Technical Team 93

Underperforming Technical Team Software Review Technical Review Metrics 93

Outseta

OCTOBER 15, 2018

Venture capital is not inherently bad or the manifestation of greed and commitments to impossible-to-deliver growth. and paid it out to the Founders and early team members. After the Series A, Buffer fell into a similar trap to Wistia - they hired too quickly, specifically to accelerate product development. of the $3.5M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Intercom, Inc.

SEPTEMBER 8, 2021

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. We recently sat down with Maggie to chat about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. Look for the team players.

Scale 118

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 118

Neil Patel

APRIL 3, 2023

When it begins to underperform. and How to Fix It) What We Refreshed The team refreshed the meta data to be more aligned with user intent, updated the content to be up to date with the terminology (it was previously written about ghostbanning which is now coined shadowbanning), and updated the keyword targets.

Underperforming Technical Team 145

Underperforming Technical Team Engineering Social Media Software Review 145

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Many of these are names that you know, and this is actually the largest we’ve seen in history. I think it’s a really staggering stat.

Cloud 100

Cloud Scale AWS Machine Learning 100

FastSpring

OCTOBER 12, 2023

Dave has gleaned some valuable CRO insights since he founded Browser to Buyer in 2016, which he shared with FastSpring CMO and Growth Stage podcast host Dave Vogelpohl in our latest episode. I think SaaS businesses and subscription businesses are particularly bad at having vague, waffley headlines on their homepages,” he states.

Payment Methods 169

Payment Methods SaaS Payments Payment Solutions Payments 169