SaaStr

JULY 29, 2023

We’re about Scaling SaaS here at SaaStr, after all. I also saw “EchoSign” stumble in awareness when the name was changed many times after it had a strong brand, from Adobe eSign Services to Acrobat Sign to Adobe Acrobat Sign. I’m not going to be one of them, per se. But Your Mini-Brand Will Come to Your Rescue.

Startup 188

Startup Scale Branding Consulting 188

SaaStr

JUNE 22, 2023

Banking services provided by Choice Financial Group and Evolve Bank & Trust®; Members FDIC. Trustero aims to be the trust clearing house for SaaS businesses, replacing the need for a traditional approach to compliance through 3rd party consultancy. Launched in 2019, Mercury is trusted by more than 100,000 startups.

Scale 195

Scale Banking compliance Forecasting 195

FastSpring

MARCH 14, 2023

It takes an enormous amount of time, money, and headcount for SaaS companies to handle VAT, GST, and sales tax (and any other form of indirect tax) in-house. That’s why most businesses turn to tax software and/or tax consultants to help them manage indirect tax. on their own.

Payment Solutions 83

Payment Solutions Merchant Services SaaS Payments Payment Methods 83

SaaStock

MARCH 8, 2019

These 18 women are powerful, relentless and are all making SaaS and tech in general a better place. They have impressive professional achievements, all the way from founding companies through to running international operations across continents all the way to funding the SaaS companies of the future. They are stars in tech in Asia.

VP of Engineering 264

VP of Engineering CTO Coach Venture Capital SaaS 264

SaaStr

JUNE 20, 2021

Says Bialecki: “In the SaaS world, [companies] were defining customer success…as they went along. That’s why they offer freemium-style, self-service models for customers who want to try the product out. Klaviyo decided to build email and marketing automation tools themselves as part of their platform. . How do I automate?

Scale 299

Scale Marketing Pricing Consulting 299

SaaStr

SEPTEMBER 14, 2022

Combine software with services. UserZoom invested in a model where they didn’t just provide software, but services, in a model known as SaaS++. In SaaS, the entire world can be your market. This model allowed UserZoom to provide true value to their clients, who were happy to pay. Think big and think worldwide.

Scale 217

Scale Venture Capital Sales Hiring SMB 217

SaaStr

AUGUST 8, 2022

In a special SaaStr Annual session, Brex CEO & Co-Founder Henrique Dubugras and Mutiny CEO & Co-Founder Jaleh Rezaei reveal the secrets to building a successful SaaS business based on a product that customers need and love. Their first piece of advice for SaaS founders? She turned out to be the perfect fit.

Startup 193

Startup Consulting Product Marketing Revenue 193

How To Buy Saas

FEBRUARY 29, 2024

Software-as-a-service (SaaS) is one of the transformative services in the modern digital landscape. The SaaS development market evolves rapidly and, according to Fortune Business Insights, by 2030, will reach 908 billion dollars. Businesses of any size and industry can find reliable SaaS development partners.

DevOps as a Service 40

DevOps as a Service Development Technical Review Blockchain 40

SaaStr

JULY 29, 2021

SaaStr Annual is where the important conversations take place about what is happening in the cloud, and now more than ever, the best SaaS platforms are enabled by a strong partner ecosystem,” said Jennifer Cummings, SalesLoft’s Senior Event Marketing Manager. “We Founded in 2012 by serial enterprise entrepreneur Jason M.

Scale 253

Scale Cloud Government B2B 253

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. SaaS companies’ success is largely dependent on their use of subscription billing.

SaaS Payments 83

SaaS Payments Payment Services Payments Payment Solutions 83

Incredo

JULY 8, 2019

“The aim of marketing is to know and understand the customer so well the product or service fits them and sells itself.”. Peter Drucker, American author, educator, and consultant. We hope our article will help you cut the clutter and scale your SaaS business to uncharted limits. 1 You Should Own a SaaS Company .

Outsourcing Services 200

Outsourcing Services Scale Outsourced Development Sales Hiring 200

Intercom, Inc.

APRIL 30, 2020

So today we’re excited to announce two new programs for Intercom app builders and service providers: the App Partner Program and the Service Partner Program. For instance, last year product engagement tool Sherlock published Product engagement: the most important metric you aren’t tracking for your SaaS business on this very blog.

Outsourcing Services 223

Outsourcing Services Outsourced Development Consulting Retention 223

The SaaS Garage

SEPTEMBER 13, 2022

Leading global ESG firm to acquire SaaS company to enhance risk management offering and accelerate Scope 3 emissions monitoring and reporting solutions. Chicago & Munich, September 13, 2022 ( businesswire ) — Sphera, a leading global provider of ESG performance and risk management software, data and consulting services, today.

Artificial Intelligence 98

Artificial Intelligence Software Machine Learning Management 98

Intercom, Inc.

JANUARY 16, 2020

We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients. Andrey explains why embracing the professional services sector in a unique way has paid dividends.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Payrix

APRIL 24, 2024

Check out the Payrix podcast library (or click the links below) to listen to Ian and Andy explore resourcing considerations, payments attachment and merchant activation, and the impact of payments value-added services, and how each layer into an overarching Embedded Payments strategy. How do payments impact software attrition rates?

Payments 147

Payments Embedded Payments Merchant Services Payment Solutions 147

Totango

JANUARY 22, 2024

These use cases free up time spent on tasks like pre-calls or sifting through customer data, empowering customer success managers (CSMs) to focus on more strategic initiatives and consultative customer guidance. Human expertise, along with AI technology, transforms CS into a significant growth engine for their companies.

Customer Success 94

Customer Success Generative AI AI Scale 94

SaaStr

MAY 27, 2021

Although, in consultations with founders of many of these SaaS companies, I’m often caught by surprise to learn that they’ve made upward of a dozen hires, but zero are for customer-facing roles. A recent post by SaaStr Founder Jason Lemkin got me thinking more about this common blind spot for the founders of SaaS startups.

Sales Hiring 174

Sales Hiring Scale Venture Capital Sales 174

SaaSOptics

MARCH 22, 2022

While we all wish to be like Smaug, counting the cash we have today, SaaS companies need to think ahead. But instead of counting what we have today, SaaS companies use a ledger to add up all the gold—I mean, cash—that they one day will get. . In March of 2020, they had already provided 200 hours of service. Example Three.

Payment Services 83

Payment Services SaaS Payments Deferred Revenue Payment Methods 83

Stax

DECEMBER 4, 2023

For any merchant selling products or services online, it’s always a good idea to allow customers to make payments on their platform itself—instead of redirecting them to a third-party website or gateway. Engaging with AML experts and consultants AML is an ever-evolving field. Not only is this inconvenient for customers but also risky.

Merchant Services 88

Merchant Services Payment Services Payfac compliance 88

Scytale

NOVEMBER 21, 2023

When we talk about SaaS compliance management specifically, we referring to how these SaaS companies manage all their security compliance efforts, including audit-readiness processes and continuous management. A careful compliance strategy is non-negotiable for SaaS businesses. That’s true for giant multinational corporations.

compliance 96

compliance Technical Review SaaS Systems Review 96

Sales Hacker

SEPTEMBER 23, 2021

A channel partner is a company that sells products and services for a technology manufacturer or vendor. This technology may include hardware, traditional software, Software as a Service (SaaS), or cloud computing solutions. From referral and affiliate programs to consultants and agencies. Managed service providers (MSP).

Technical Review 101

Technical Review Scale Systems Review Software Review 101

SaaStock

JANUARY 25, 2019

The Latin American SaaS landscape is hustling and bustling, having seen more IPOs in the last 6 months than the previous 20 years combined. We will gather 300 leading SaaS founders, executives and investors for three days packed with opportunities and rich exchange of knowledge to push the whole ecosystem forward. Founded : 2013.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Neil Patel

OCTOBER 26, 2020

An ecommerce consultant can provide you with the step-by-step support you need to achieve these amazing results. 3 Ways an Ecommerce Consultant Can Help Grow Your Business. How’s a consultant supposed to help you survive that? Your ecommerce consultant will refine your audience. Precise customer targeting.

Consulting 133

Consulting Metrics Churn Startup 133

Incredo

DECEMBER 3, 2019

We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. What does it mean for your SaaS? And we do not really fit perfectly with our SaaS. But we don’t plan running any paid ads as Christmas is wonderful but it’s also the most expensive time of the year to advertise.

SaaS Payments 204

SaaS Payments Payment Solutions Payments Social Media 204

Kellblog

MARCH 11, 2020

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by following set of beliefs. Believing that: A customer has a fixed budget that is 100% fungible between ARR (annual revenue revenue) and services. It is impossible and/or not meaningful to create and run a separate services P&L.

Underperforming Technical Team 99

Underperforming Technical Team Sales Hiring Consulting Forecasting 99

SaaSX

OCTOBER 4, 2020

My SaaS and startup DNA includes a lot of experience in running professional services organizations. But knowing how professional services revenue is valued in the market (not as much as you would think), and how hard it can be to maintain high margins, I can never recommend a SaaS launch a professional service offering.

SaaS 72

SaaS Consulting Retention Enterprise 72

How To Buy Saas

JULY 8, 2023

For companies in the Software as a Service (SaaS) industry, this is particularly true. SaaS companies rely on their brand reputation to attract and retain customers, maintain customer loyalty, and stay ahead of the competition. However, building a strong SaaS brand is no easy feat. That’s where expert help comes in.

Branding 40

Branding Sales Hiring Social Media Marketplace as a Service 40

Blulogix

FEBRUARY 22, 2024

Consider consulting with legal experts to navigate complex regulatory environments. Staying Ahead of Compliance: Develop a proactive approach to regulatory compliance by staying informed about relevant regulations and incorporating compliance checks into your framework. Read More » What is the Technological Backbone?

Systems Review 52

Systems Review compliance Technical Review B2B 52

Baremetrics

DECEMBER 7, 2023

The main benefits of categorizing your SaaS company’s expenses are more accurate metrics and forecasts, and getting a better understanding of your company’s overall spending. Here’s an overview of the series: Part 1: How to Categorize Expenses in a SaaS Startup v2.0 This is a v2.0 New Gross Margins?

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

ChurnZero

DECEMBER 9, 2020

ESG delivers Customer Success as a Service® (CSaaS), and enables teams to build, operationalize and transform their CS organization. With their consulting expertise they have a lot of advice to offer on how to improve metrics and accomplish your ultimate goal of reducing churn and increased retention. HubSpot Service Blog.

Customer Success 98

Customer Success Consulting Churn Trends 98

ChurnZero

MAY 4, 2023

There’s a closely held growth secret among large B2B professional services firms, like consultants, accountants and law firms, that Customer Success Managers (CSMs) might appreciate: The more relationships a client has across a firm, the lower that client’s flight risk.

Development Team Review 98

Development Team Review Technical Review SaaS Scale 98

User Pilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. 17 customer success best practices you can apply in any SaaS include: Tailoring the onboarding experience using customer data to increase retention and success.

Customer Success 74

Customer Success Retention Software Review Customer Lifetime Value 74

FastSpring

JANUARY 10, 2023

For example, some solutions are only available for SaaS companies (more on this later), while others can also be used by businesses selling physical goods and/or services. FastSpring: All-in-One Billing Solution for SaaS. FastSpring: All-in-One Billing Solution for SaaS. Table of Contents. Case Study Examples.

Payment Solutions 117

Payment Solutions Payment Features Payment Methods Payment Services 117

Buffer Resources

AUGUST 16, 2023

Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. These include expenses like outside services such as accounting, legal, and consultants. We are also working with several outside marketing consultants to help with content for our blog and Search Engine Optimization (SEO) work.

Merchant Services 75

Merchant Services Payment Services Payment Features Payments 75

The SaaS Garage

JULY 12, 2021

B2B SaaS start-up consalio backed by angel investors for an optimized advisor spend management Düsseldorf, 12.07.2021 ( SAASGARAGE ) — B2B SaaS start-up consalio has closed an angel round to drive product development and market entry. Advisory services can easily consume up to 10% of the costs in a company.

CTO Coach 52

CTO Coach Artificial Intelligence B2B Management 52

Kellblog

FEBRUARY 20, 2022

A few weeks back, I sat down with Jonathan Corrie , cofounder and CEO of Precursive — a Salesforce-native professional services (PS) delivery cloud that provides PS automation, task, and resource management — to discuss one of my favorite topics, the role of professional services in today’s SaaS businesses.

Compensation 77

Compensation Marketing SaaS Consulting 77

OPEXEngine

MARCH 24, 2021

My SaaS and startup DNA includes a lot of experience in running professional services organizations. But knowing how professional services revenue is valued in the market (not as much as you would think), and how hard it can be to maintain high margins, I can never recommend a SaaS launch a professional service offering.

SaaS 52

SaaS Consulting Retention Enterprise 52