Remove product orders
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How to Sell a Second Product

SaaStr

So we’ve had a ton of great conversations over the years on SaaStr on when and how to go multi-product. Answers from the CEOs of Twilio, Veeva, Amplitude, HubSpot, Gainsight and More I wanted though to do a deep dive on just one piece — a few thoughts how to sell that second product. An AI co-pilot to an existing product?

Scale 220
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Dear SaaStr: What’s The Number One Challenge for Scale-Up Stage Founders?

SaaStr

In SaaS, once you have even a few million in ARR, the #1 challenge is recruiting top-tier VPs and building a truly top-tier management team: SaaS products mostly don’t sell themselves. SaaS products get too complex to hack a product roadmap too long. You will need a VP of Product to scale your roadmap.

Scale 252
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Cloudflare: Our Top Reps Are Hitting 129% of Quota. But 100 of Them Are Closing Almost Nothing.

SaaStr

And their productivity is only down 1%. But I’m seeing that at many SaaS companies today, as the best keep on selling … but many of the rest struggle in a world that is no longer order taking. The reps that you hired as order takers in 2021, even 2022 … often aren’t selling anything at all today.

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When 1 is Bigger than 4 for AI

Tom Tunguz

Sharon Zhou ran this experiment at scale to showing the order of yes & no matters in the response. Or how much would I pay if I used a 1000 units of a product? If you’re integrating GenAI into your product & interested to hear others’ plans, please fill it out, & we’ll send you the anonymized raw data.

AI 255
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The Empowered Consumer

Predicting the next order based on prior purchase history. Targeted product promotion so that consumers receive ads that are relevant to them. Predicting the next CRM state, which can inform the strategy of future marketing communications.

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Customer Success Has Gone from The Customer’s Ally To Its Nemesis

SaaStr

While now mainstream, our early thinking on the power of Second Order Revenue in many ways informed a generation of SaaS entrepreneurs and the whole CS space. A VP of CS sending us an NPS survey for a flawed product, getting a low grade, and only sending an automated response days later. Thank you much.

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Scalable, Low CAC Growth Tactics with Hypergrowth Partners Co-Founder Guillaume Cabane

SaaStr

Their playbook used to have multiple vendors like Zoominfo and Clearbit in order to get company data and, more importantly, contact data. Build A Growth Team After You Have Product Market Fit The job of growth teams is to experiment and fail at least 70% of the time. You need to focus on product first. How Do You Build a TAM?

Scale 207
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The Digital Experience Insights Report

In the Heap Digital Experience Insights Report, we examine anonymized data from hundreds of customers and thousands of user funnels in order to quantify the information teams are missing. Questions you’ll get answered: Where is the unseen drop off in my product? Assumptions don’t have to guide you anymore.

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Product Transformation: Adapting Your Solutions for Cloud Models

Speaker: Ahmad Jubran, Cloud Product Innovation Consultant

In order to maintain a competitive advantage, CTOs and product managers are shifting their products to the cloud. Whether you're a seasoned CTO or an industry trailblazer, this webinar will help make your product ready to meet the competition by adopting an architecture that is optimized for innovation. And much more!

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Feedback Management: A PM's Key for Continuous and Impactful Product Growth

Speaker: Hannah Chaplin - Product Marketing Principal at Pendo & Steve Cheshire - Product Manager at Pendo

Working with customers to improve product feedback management is a major driver of product-led growth. Consulting customers throughout the product development process enables businesses to focus on the features that matter.

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User-Centered Development: The Importance of User Empathy to Build the Right Thing

Speaker: Jesse Walker, Product Manager at Canva

As product managers, our primary focus should always be on creating value for our users. After all, at the other end of the product development workflow is a real person relying on the products we're building to make their lives easier. In order to build the right thing, we must first build collective empathy for our users.

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Democratizing AI for All: Transforming Your Operating Model to Support AI Adoption

With the emergence of enterprise AI platforms that automate and accelerate the lifecycle of an AI project, businesses can build, deploy, and manage AI applications to transform their products, services, and operations.