SaaSX

AUGUST 30, 2020

Hand writing text and acronym of OKR (Objective Key Results) on chalkboard. Many companies struggle to roll out OKRs for the 1st time. It takes a few OKR cycles to feel like you really hit your stride. So, it’s probably not going to go perfectly when you are just getting started with OKRs, and that’s OK. Executives?

Leadership 75

Leadership Communication Management Strategy 75

Tom Tunguz

MAY 20, 2019

Any number of frameworks will work including OKRs or weekly stand-ups. This management style engenders trust by creating space for others to be creative and grow. It opens up the solution space to novel ideas. The last part is measuring success and creating a culture of transparency and honesty.

Interviewing 255

Interviewing Leadership Startup Communication 255

Sales Enablement, SaaS and Growth

MARCH 23, 2020

The best companies double down on a small number of mental models and make these frameworks accessible to all employees, so everyone can make decisions through the same lens. OKRs Objectives and key results (OKRs) is an effective framework for defining and tracking objectives and outcomes. What is a mental model?

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

User Pilot

MAY 17, 2021

Product Marketing KPIs vs Product Marketing OKRs. OKR stands for Objectives and Key Results and is a strategic framework used to track the impact of specific tactics on a specific business objective. Product Marketing Metrics: Product Marketing KPIs vs Product Marketing OKRs. What is Product Marketing?

Product Marketing 98

Product Marketing Metrics Customer Lifetime Value Marketing 98

SaaSX

MAY 21, 2020

Just when I think the world doesn’t need yet another introduction to OKRs, I talk to a company struggling to implement them. As an OKR convert (someone who didn’t like them, and now enthusiastically loves them), I think this stems from over complicating it and getting in your own way. OKRs are actually rather simple.

Systems Review 59

Systems Review Leadership Scale B2C 59

Casey Accidental

MARCH 29, 2022

I’ll walk through some frameworks and examples from my career on how to drive excitement and investment in these critical areas that may not be properly valued or staffed currently in your organization. Product managers think designers are whining about things that aren’t important versus their current OKRs. . Well, they aren’t always.

Investment 139

Investment Underperforming Technical Team User Experience Scale 139

SaaSX

AUGUST 9, 2020

But I found that at some point, to run your company well, you just have to figure out how to have a repeatable, effective framework for strategic planning. Here’s the cadence, process, and framework I finally settled on after a lot of trial and error. It’s really rooted in OKRs as the final output. Step 4: Document.

Startup 59

Startup Systems Review Leadership Communication 59

User Pilot

MARCH 25, 2024

It’s a good idea to use a goal-setting framework , such as SMART or OKRs, for this purpose. Improve free trial to paid conversion rate. Reduce drop-offs. Your objective will determine the type of user activity pattern you should monitor. Also, consider whether you want to analyze your entire user base or a specific segment.

Trends 100

Trends Acquisition Retention Engagement 100

User Pilot

SEPTEMBER 15, 2023

To help you set your goals, use a framework like OKR , SMART – or a mix of them. OKR framework. For example, your goal could be designing a user interface that is easy to navigate and helps users achieve their goals in less time.

Interviewing 88

Interviewing Scale AI ChatGPT 88

Tom Tunguz

JULY 20, 2015

I first learned about goal setting at Google, which employs the OKR (Objective and Key Result) that Andy Grove developed at Intel. At its core, an OKR is a description of the goal with a quantitative metric of success. But, there are other frameworks for setting goals. He wrote about it in a book called High Output Management.

Compensation 100

Compensation Startup Mobile Engineering 100

User Pilot

MAY 3, 2023

Different goal-setting frameworks , like OKR or the Golden Circle framework, can be used to determine your objectives. OKR framework. Let’s say you want to increase retention. That will inform and direct all your efforts. Choose the right product metrics Here are some of the key metrics to measure.

Software 77

Software Management User Experience Metrics 77

User Pilot

DECEMBER 13, 2023

This involves researching and understanding user needs and pain points to create a framework for a product’s design and functionality and aligning it with business objectives. If they’re somehow vague, use a goal-setting framework like SMART or OKR to crystalize them. Goal-setting framework.

Strategy 95

Strategy Underperforming Technical Team User Experience SaaS 95

User Pilot

NOVEMBER 14, 2023

To help you set the right goals , use a framework like SMART or OKR. Whichever framework you choose, they allow focus on measurability. Define your goals and success metrics To give your analytics strategy a clear focus, start by defining what exactly you’re trying to achieve. Is it to improve customer satisfaction?

SaaS 101

SaaS Social Media Data Onboarding 101

User Pilot

APRIL 6, 2023

Pick the right prioritization framework and make data-driven prioritization decisions to manage the roadmap. To set realistic goals, use a framework like CSMART (Challenging, Specific, Measurable, Achievable, Relevant, and Time-bound) and OKR (Objectives and Key Results). Otherwise, you may find them compromising on quality.

Underperforming Technical Team 98

Underperforming Technical Team Management Interviewing Scale 98

Chart Mogul

MAY 3, 2023

We really try to see what is going on in their day-to-day usage of the product.” – Daniel Bakh, CEO & Co-founder at Fullview Align on OKRs with the new customer Parker discusses how at Vitally they align on the desired outcome and set up an OKR framework around those goals.

Retention 52

Retention Trends B2B SaaS 52

User Pilot

MARCH 28, 2024

To gain useful insights from user analysis, it’s best to follow a framework or playbook. Yes, it’s the SMART goal-setting framework. I like this one because I used it a lot back in my teaching days, but there are other frameworks you can use, like OKR. SMART goal-setting framework. Sounds familiar?

Underperforming Technical Team 52

Underperforming Technical Team Data Analysis AI User Experience 52

User Pilot

APRIL 29, 2024

For best results, use a goal-setting framework like SMART or OKRs. Let’s imagine you want to improve product adoption. Setting this goal helps you decide what types of data you will collect and the customer segmentation model you will use. To ensure your objectives are specific, measurable, and realistic.

Payment Features 70

Payment Features Interviewing Software Review Technical Review 70

User Pilot

JULY 18, 2023

Key features Product strategy and vision tools Product portfolio management Feedback tools Backlog management Story mapping Prioritization using well-known frameworks Capacity planning Roadmapping Integrations with project management, collaboration, communication, software development, and design tools Pricing Craft.io

Software Review 96

Software Review Software Management Azure 96

SaaSX

JUNE 26, 2020

It’s a framework that sits across the entire business—think of it as an umbrella that is the layer atop everything else. I’ve heard this called operating cadence, operating system, operating framework, and operating model. An operating system is how a company runs the business at the highest level.

Business 69

Business Communication Startup Strategy 69

Tom Tunguz

NOVEMBER 25, 2012

It’s often viewed as the commitment the management team makes to the board, so it can be used as a framework for evaluating the team’s performance at quarter or year end. The company plan is often a roll up of the goals or OKRs (objective and key results) of each individual team. It’s useful as a framework for evaluating employees.

Startup 100

Startup Communication Management Business 100

User Pilot

MARCH 29, 2023

There are a number of frameworks that can help you set meaningful goals. A couple of the popular ones include: HEART: Happiness, Engagement, Adoption, Retention, and Task success OKRs: Objectives and Key results Apart from choosing the goals, you must pick the right KPIs to measure your progress. Goal-setting frameworks.

Data 91

Data Social Media Customer Lifetime Value Acquisition 91

CustomerSuccessBox

MARCH 7, 2022

OKRs (Objective and Key Results) explain your firm’s current goal. A risk is anything that could hinder a customer from reaching their stated goals in the framework of a Joint Success Plan. You can ask your champions to assist you in better understanding your value proposition from their perspective if you don’t really know that.

Customer Success 52

Customer Success Construction Development Strategy 52

Tom Tunguz

MAY 7, 2014

Each time I meet with a company, I write down the BMG framework in my notebook and fill it in. It is the origin for the practice of OKRs, the management technique that Intel and Google, among others, use to set goals for the company and align everyone in achieving those goals. The BMG is clear and simple but comprehensive.

Underperforming Technical Team 156

Underperforming Technical Team New CTO CTO Government 156

OpenView Labs

NOVEMBER 30, 2021

Setting a clear company mission and leveraging planning frameworks like OKRs or V2MOMs might sound trivial, but this type of clarity and consistency is absolutely necessary when you take things overseas. . Or you might add more discipline to your operational process.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Sales Hacker

OCTOBER 19, 2018

If your team is operating on an OKR-based system , great! If not consider implementing this as a goal-setting framework on top of simply having quota-based goals. Our tips below: 1. I got pretty lucky though as someone else at our org found it, and threw it into my workflow.

Acquisition 58

Acquisition Technical Review Artificial Intelligence Sales 58

User Pilot

AUGUST 30, 2023

How to derive OKRs with an Impact Map. 10x your product outcome with the Value Engine The value engine framework was developed by the team at ValueRebels to help product managers dispel confusion and simplify their processes. Büşra is an expert in this area. The difference between being PLG and being product-led—and why it matters.

Scale 104

Scale AI Growth Hacking Innovation 104

User Pilot

JUNE 25, 2023

TL;DR Continuous Discovery Habits is a guide for Teresa Torres’ discovery framework. The Jobs To Be Done Playbook and When Coffee & Kale Compete are guides to the JTBD framework. Measure What Matters offers tips on how to implement OKRs to drive performance and innovation. The basics of the JTBD framework.

Management 94

Management Technical Review Leadership Innovation 94

Sixteen Ventures

SEPTEMBER 10, 2020

Whatever your coverage is on External reasons, make it part of your OKRs to drive that number up over time. Churn Classification Framework For Customer Success Management. Additional Reading on Churn Analysis. Eliminate Churn Forever in 5 Simple Steps. Customer Success: How to Quantify the Impact of Bad-fit Customers.

Churn 131

Churn Customer Success Systems Review Outsourced Development 131

User Pilot

APRIL 23, 2023

What’s a product metrics framework? We also look at how product managers can use Userpilot to implement product metrics frameworks. TL;DR A product metrics framework is a set of metrics used to measure the performance and success of a product so that you can improve it. What is a product metrics framework?

Metrics 90

Metrics Management Customer Lifetime Value Acquisition 90

User Pilot

JULY 13, 2022

Many product teams around the world use her Continuous Discovery Framework and tools like Opportunity Solution Trees to build products that better solve the problems of their users. Interesting Articles: How OKRs Can Help Product Managers With Product Management. Product Talk is a valuable resource for product professionals.

Technical Review 98

Technical Review Management Leadership Systems Review 98

OpenView Labs

APRIL 1, 2021

Optimally, your company will be able to do effective planning using a framework like OKRs or V2MOM. There are a few basic capabilities that are critical to building and maintaining the right kind of foundation. And you’ll have a clear sense of the company mission and what’s important to the organization at every level.

Sales Hiring 55

Sales Hiring SaaS Innovation Business Model 55

SmartKarrot

NOVEMBER 4, 2022

Be responsible for your team’s productivity by owning and refining operational metrics and reporting critical customer success OKRs. Inform customer success planning, including customer segmentation, account distribution, organizational design and compensation plans.

Customer Success 19

Customer Success Scale Outsourced Development Systems Review 19

User Pilot

JANUARY 23, 2023

Wondering what customer success OKRs are and how they can help your customer success team flourish? With OKRs, you can develop clear strategies to promote product growth and effectively communicate them to your customer success teams. What are customer success OKRs? Why should you implement customer success team OKRs?

Customer Success 89

Customer Success Software Review Onboarding Systems Review 89

SmartKarrot

AUGUST 22, 2022

Deliver results for the customers and company by setting the strategy and prioritizing Objectives and Key Results (OKRs) for the team. Shape the Customer Success strategy and execution framework with essential product and field leadership stakeholders. Develop product expertise/advisory methodology across Viant’s software.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Technical Review 19

SmartKarrot

JUNE 24, 2020

It starts with setting specific OKRs for customer success. In this blog, we’ll delve deeper into the process of setting up effective OKRs for customer success. In other words, you need OKRs for customer success. Using OKRs for Customer Success. OKR Benefits. OKRs for Customer Success.

Customer Success 10

Customer Success Customer Support Retention Branding 10

Intercom, Inc.

FEBRUARY 7, 2019

We had confidence in our thesis, and we could see how it was working, but I find that usually your confidence in business doesn’t come out of some framework. Google uses a system for goal-setting called OKRs. My mom would forward me that said YouTube was Google’s first big mistake and asking me what I was thinking.

Software Review 171

Software Review Mobile Systems Review Technical Review 171

SmartKarrot

MAY 17, 2021

Use OKRs Regularly. OKRs that is objectives and key results framework needs to be set up so everyone knows the big picture. Check-in on the OKRs to see if the entire team is working in the direction that will improve or maintain that hypergrowth. You need to align your objectives to match these OKRs.

Customer Success 10

Customer Success Management Communication Metrics 10