Incredo

MAY 20, 2019

As a SaaS vendor, you should be familiar with how competitive the environment in this field is. SaaS needs a hand in marketing. A report commissioned by Cisco predicts that by 2019 a whopping 59% of all the cloud workloads would be attributed to SaaS activity. SaaS marketing is becoming a critical issue.

Outsourcing Services 220

Outsourcing Services SaaS Marketing Business 220

Subscription Flow

JANUARY 5, 2024

While the importance of SaaS B2B metrics has already been covered to death, what has not been covered in as much detail is the whisking out of important B2B SaaS product metrics from the unimportant ones. Read more: The Most Important Metrics to Secure SaaS Funding in 2024 What are B2B SaaS product metrics?

B2B 52

B2B Metrics SaaS Benchmarks 52

Scytale

JANUARY 31, 2024

A System and Organization Control 2 (SOC 2) audit involves a thorough assessment of your organization’s procedures, systems, and safeguards in the context of security, availability, confidentiality, processing integrity, and privacy. A Type 1 report encompasses a compliance audit focusing solely on the “design” of controls.

compliance 52

compliance SaaS Underperforming Technical Team Healthcare 52

ChurnZero

NOVEMBER 11, 2022

These are just some of the findings in this year’s Customer Success Leadership Study, ChurnZero’s third annual report on the top trends and opportunities in Customer Success, presented in partnership with ESG and sponsored by Higher Logic Vanilla and involve.ai. Download your full copy of the 2022 Customer Success Leadership Study here.

Leadership 98

Leadership Trends Customer Success Investment 98

User Pilot

NOVEMBER 18, 2023

Period-over-period analysis is one of the key ways to drive sustainable SaaS growth. The data obtained from the process lets you adapt and refine your strategies, ensuring you make proactive moves to improve key growth metrics. This article shows you: Five simple steps to perform period-over-period analysis.

Retention 84

Retention Customer Lifetime Value Trends Metrics 84

Kellblog

FEBRUARY 2, 2023

Yikes, I’m a few weeks later than usual and now slipping into February, so let’s jump right into our ninth annual predictions post before it’s too late to publish! A quick reminder that I do these for fun and fun alone. See my FAQ for my terms, disclosures, disclaimers, and the like. Covid transitions from pandemic to endemic.

Software Review 120

Software Review Development Team Review Underperforming Technical Team Scale 120

Baremetrics

MAY 20, 2021

Financial forecast software helps you create projections of financial outcomes within a specified area of your company. This information can then feed into your business's larger overall financial model, whether it's a SaaS or a subscription service. Start your Baremetrics trial. Start your Baremetrics trial.

Payment Solutions 87

Payment Solutions Forecasting Payments SaaS Payments 87

Scytale

JANUARY 23, 2024

They say it takes a village to raise a child, and in many ways, that rings true for startups – especially when it comes to finding your foothold in the market. However, that doesn’t mean that businesses should simply throw a dart at a map and travel to any startup conference. Why Attend Startup Conferences?

Startup 52

Startup compliance Cybersecurity Healthcare 52

Scytale

JANUARY 23, 2024

They say it takes a village to raise a child, and in many ways, that rings true for startups – especially when it comes to finding your foothold in the market. However, that doesn’t mean that businesses should simply throw a dart at a map and travel to any startup conference. Why Attend Startup Conferences?

Startup 52

Startup compliance Cybersecurity Healthcare 52

User Pilot

APRIL 19, 2024

From framing your initial question to extracting valuable customer insights, we’ll walk you through the lean market research process step-by-step. You will learn effective techniques for collecting and analyzing data , with practical tips on applying your findings to benefit your SaaS.

Market Research 52

Market Research Sales Recruiting Marketing Underperforming Technical Team 52

Stax

JANUARY 24, 2024

This makes the apparent new direction of Intuit, the developer of QuickBooks, symptomatic of the wider transition within the SaaS space towards cloud-based software solutions. We’re going to dive further into recent announcements about QuickBooks Desktop and what this means for users, and what businesses should consider as their next move.

Payment Solutions 88

Payment Solutions Payment Features Payment Services Payment Methods 88

Scytale

MARCH 11, 2024

If security compliance wasn’t complicated enough, along comes the task of choosing the right automation platform for your specific business – yikes! It’s a full-time job (to say the least), but that doesn’t mean it has to be yours. Suppose you plan to scale your business or run an enterprise-level company.

compliance 52

compliance Software Review Cloud Scaling 52

Scytale

MARCH 11, 2024

If security compliance wasn’t complicated enough, along comes the task of choosing the right automation platform for your specific business – yikes! It’s a full-time job (to say the least), but that doesn’t mean it has to be yours. Suppose you plan to scale your business or run an enterprise-level company.

compliance 52

compliance Software Review Cloud Scaling 52

BetterCloud

JUNE 22, 2023

You’ve done your homework, watched interactive demos , and studied your ROI calculator results. You’ve decided on the SaaS management platform that best meets your needs. The next step is approaching your Chief Financial Officer (CFO). Why does your organization need a SaaS management platform?

Operational efficiency. 52

Operational efficiency. Business Finance Technical Review 52

User Pilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? Start creating conversion paths by defining their goals from the customer and business perspective. Focus on their JTBDs, pain points , and gains from using your product. Buying your product? If so, you’re in the right place!

SaaS Payments 83

SaaS Payments Payment Services Payment Methods Payment Solutions 83

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). This action will immediately downgrade your subscription. This action will immediately downgrade your subscription. In the language of SaaS, I churned. Part I: SaaS Churn Benchmarks. Is There an Ideal Churn Rate for SaaS?

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

Stax

NOVEMBER 27, 2023

If you’re starting a vertical SaaS company, Know Your Customer (KYC) should be high on your list of priorities to check off before launching. If you’re starting a vertical SaaS company, Know Your Customer (KYC) should be high on your list of priorities to check off before launching. trillion a year.

Merchant Services 88

Merchant Services Payment Services Systems Review Technical Review 88

BetterCloud

SEPTEMBER 30, 2021

We’re thrilled to announce the release of our 2021 State of SaaSOps report! Since 2012, we’ve been surveying IT professionals and publishing research to better understand what the shift to SaaS means for IT, end users, and the broader organization. Here’s an excerpt from the report. Download the Full Report.

Scale 59

Scale Trends SaaS Operational efficiency. 59

Chart Mogul

SEPTEMBER 30, 2022

Delivering strong reporting to your investors builds the overall board's confidence in your business. But reporting can take up huge amounts of time and distract focus from the day-to-day, so what's the right balance? Traditional board reporting has been centered around this. – Keith Wallington.

Scale 52

Scale Banking Metrics Outsourced Development 52

Chart Mogul

SEPTEMBER 15, 2023

For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers. Subscriber or not, anyone who wants to increase their SaaS knowledge will benefit by reading the curated posts below. The library encompasses hours and hours of reading, listening, and viewing material.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

FastSpring

DECEMBER 7, 2023

But if you’re not dealing in mergers and acquisitions every day like Carl is, you might have a lot of questions about how to best position your business if you’re interested in selling. How you should think about building a sellable business. This leaves the sale of the business a lot more vulnerable to the market.

Software Review 136

Software Review Technical Review Development Team Review Branding 136

SaaStr

JANUARY 28, 2020

And then, we ripped it out and Aaron went and talked to some of the top SaaS companies from today and added the case studies. Maria is one of the top SaaS leaders in marketing, just finished up the CMO Vanna plan, which IPOed. And what am I missing from your journey. Want to see more content like this? FULL TRANSCRIPT BELOW.

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

User Pilot

FEBRUARY 26, 2024

Looking for an effective product experience tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your product experience needs. Let’s get started!

Software Review 52

Software Review Technical Review Pricing Onboarding 52

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

BetterCloud

OCTOBER 7, 2020

In the early part of the year, we watched SaaS power a historic workforce transformation. In just a matter of weeks, organizations around the world leveraged SaaS platforms to shift employees out of traditional offices and into distributed, mostly home-based work environments. DOWNLOAD THE FULL REPORT HERE. Password managers.

Healthcare 59

Healthcare Cloud Scaling Technology 59

Baremetrics

SEPTEMBER 7, 2021

Baremetrics is a business metrics tool that provides 26+ metrics about your business including: MRR, ARR, LTV, total customers, and more. Baremetrics integrates directly with your payment gateways, so information about your customers is automatically shown on the Baremetrics dashboards. Table of Contents.

Payments 95

Payments Revenue Payment Features Payment Methods 95

Audacix

AUGUST 22, 2022

SOC 2 certification is a way for SaaS businesses like yours to implement and prove their successful implementation of a security program that protects your customer's data, your intellectual property and your reputation as a responsible independent software vendor (ISV). Why do I need SOC 2 certification?

Software Review 75

Software Review Development Team Review Systems Review Software 75

ChurnZero

APRIL 7, 2021

If you’ve ever been a part of the decision-making process for purchasing software for your team, then you know, it is imperative that you do your due diligence before signing on the dotted line. But why should your company care about software review sites? Hint: they help generate revenue.).

Technical Review 81

Technical Review Software Review Customer Success Marketplace as a Service 81

Intercom, Inc.

JULY 1, 2020

But this approach not only overwhelms your team, it also means customers frequently have to wait hours or even days to get the help they need. It empowers your team to pre-emptively address known questions and issues before they arise. Below, we share our tips for delivering effective proactive support to your customers at any scale.

Customer Support 239

Customer Support Scale Education Onboarding 239

Neil Patel

SEPTEMBER 11, 2020

You’d probably work on growing your business, right? Perhaps you’d take half a day off to spend time with your family. Regardless, the average small business owner spends five hours every pay period running payroll. But thankfully, that’s not what your payroll process has to look like.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

Neil Patel

NOVEMBER 9, 2020

The problem with selling your startup is the long exit time. Sometimes it can take as long as seven years before you can sell your business and hop on the next idea. Plus, the price tag on those more established businesses often run into the billions. Your exit strategy timeline is A LOT shorter. And the investors?

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

OpenView Labs

JANUARY 19, 2021

A few years back, we launched a tool for SaaS companies to assess their pricing maturity and get advice on how to take their pricing to the next level. Now we’ve had more than 2,200 SaaS companies participate. Pricing should evolve as your company evolves and as your product matures.

Pricing 115

Pricing SaaS Sales Hiring Scale 115

User Pilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user engagement analysis needs. Let’s get started!

Software Review 52

Software Review Engagement Technical Review Systems Review 52

BetterCloud

SEPTEMBER 10, 2020

And here in our second part, we look at the importance of audit logs and how they help organizations comply with critical standards, regulations, and laws. In particular, we look at: Sarbanes-Oxley (SOX) compliance for SaaS, Provisions that apply to IT and SaaSOps professionals, The importance of audit logs, and.

compliance 52

compliance SaaS Government Systems Review 52

Neil Patel

JANUARY 21, 2021

You’ve heard the phrase to pull yourself up by your bootstraps , right? Pulling yourself up by your bootstraps refers to succeed through your own efforts without relying on investments or help from anyone else. Starting a business, even a bootstrapped one, is expensive. Planning and Project Management Bootstrapping Tools.

Payment Methods 110

Payment Methods Payment Solutions Outsourcing Services Payments 110

User Pilot

APRIL 6, 2023

But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. TL;DR In-app feedback is all the customer opinions and feelings about your product that are gathered from in-app surveys (surveys that show up inside your app). But first, what’s in-app feedback?

Software Review 72

Software Review SaaS Mobile Onboarding 72

OpenView Labs

SEPTEMBER 17, 2020

You’ve already adopted a freemium or trial business model, using your product as the primary vehicle to drive growth, and you’ve nailed 1–3 channels for acquiring new users. But sadly, all that effort could be pointless if you ignore your product’s user onboarding. Is this your situation? Manage expectations.

Onboarding 94

Onboarding SaaS Business Model User Experience 94