The State of SaaS – Global Data Trends from 1000+ Companies with Capchase Co-Founder/CEO Miguel Fernandez and 01 Advisors VP Kristen Clifford (Video)
SaaStr
MARCH 27, 2023
Most of the app sales and net retention comes from deploying software and tech-driven features that have 100% gross margin. Then they really invest in recovering the CAC as soon as possible. So if they actually offer services, these come at a huge premium. For example, a 24/7 SLA support that is really, really expensive to sell.
Let's personalize your content