January, 2023

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What Does Product-Market Fit Feel Like?

Predictable Revenue

Using pirate metrics to know when you’ve reached product-market-fit. These five key metrics can help you determine where you are on your journey and how to course correct if needed. The post What Does Product-Market Fit Feel Like? appeared first on Predictable Revenue.

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6 Ways AI Can Support Your Content Creation

Buffer Resources

Have you ever tried a Google search that just wasn’t giving you the answers you were seeking? Have you ever wished Siri was just a little more powerful than a voice assistant you ask about the weather? Meet ChatGPT. Launched by OpenAI in November of 2022, ChatGPT is an artificial intelligence-powered chatbot that you can ask pretty much anything.

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A Top Unforced Error: Alienating Your Investors

SaaStr

So I’m seeing something I haven’t seen since the high-stress times of March-June 2020 or so: founders alienating their investors during tough times. Some of it is almost natural in tougher times in general, but VC-founder tensions are exacerbated these days due the mammoth size and outsized valuations of 2H’20 to early ’22. Founders are under stress where growth has slowed or stopped, and VCs are under even more stress than in other challenging times because they might l

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8 Skills You’ll Need to Become a Sales Manager

CloseSaaS

Just which sales manager skills will help you hire the right people and hone your own craft? Here are eight of the most important skills for a sales manager.

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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4 Small Businesses on How They’re Changing Their Social Media Strategy in 2023

Buffer Resources

Social media is always evolving – as should your strategies for creating content. While you may have tried and tested methods when it comes to your social media posts, testing out something different is a great way to stay on top of trends and potentially grow your following. Here are four examples from small businesses and content creators who’re implementing new social media strategies in 2023.

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The Secret to Automation – Go Slow to Go Fast

Sage Intacct

Recently, I sat in on a financial-services session at our annual Sage Transform conference for Sage Intacct customers and partners. The session focused on family offices and one of the panelists, a CFO at a firm with dozens of multiple entities, described her journey building the firm’s financial tech stack. She spoke of taking months to analyze their business processes so their automation efforts would get it right the first time.

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OAuth vs. JWT: What Is the Difference? Can You Use Them Together?

Frontegg

What Is OAuth? What Is JWT? Open Authorization (OAuth) is an open standard for token-based authentication over public networks. OAuth allows third-party services such as Facebook and Google to use end-user account information without exposing the user’s account credentials to a third party. It acts as an intermediary on behalf of end users, providing access tokens to third-party services authorized to share certain account information.

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How To Identify At-Risk Customers & Prevent Churn?

User Pilot

How to prevent churn by identifying at-risk customers? In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn. Let’s dive in! TL;DR At-risk customers are those who are showing signs of canceling their subscriptions.

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Emerging Stronger from the Downturn Than You Went In — A Balderton Webinar

Kellblog

I’m writing this post to promote an upcoming webinar entitled How To Emerge From The Downturn Stronger Than You Went In. The webinar will be held on Tuesday, January 24th and is hosted by Balderton Capital , where I work as an EIR. The webinar will start at 3:00 pm UK time, 10:00 am Eastern, and 7:00 am Pacific (lucky me), and will last one hour.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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5 Interesting Learnings from Docebo at $145,000,000 in ARR

SaaStr

So there’s a quiet SaaS success story you probably don’t know much about, but can learn a lot from. It’s Docebo. It’s a leader in a pretty crowded space (Learning Management Systems) with dozens of top vendors. And yet … It’s worth $1.1 Billion today, doing $145,000,000 in ARR. It’s growing 40%+ on a constant currency basis.

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Nifty Project Management Review

The Daily Egg

Nifty is a project management software company that focuses on providing an all-in-one solution. Get collaboration features, discussions, document sharing, and reporting. The post Nifty Project Management Review appeared first on The Daily Egg.

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The Startup M&A Market Fell 94% Year over Year - But One Segment is Thriving

Tom Tunguz

The US startup M&A market in Q4 2022 was one of the quietest in the last 20 years. It rivals the dotcom bust & Global Financial Crisis for its paucity. In percentage terms, last quarter dropped the most since 2000, falling 94% year-over-year. US venture-backed M&A fell from $34.6b in Q4 2021 to a paltry $2.1b in Q4 2022. The total quantity of acquisitions demonstrated greater resilience shrinking by 56%, while the median acquisition value tumbled from $81m to $22m (-72%).

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How to Become a Sales Leader

Predictable Revenue

Michael Covre joins Collin Stewart on this episode of the Predictable Revenue podcast to discuss how to become a sales leader. The post How to Become a Sales Leader appeared first on Predictable Revenue.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Announcing Intercom’s new AI features

Intercom, Inc.

The arrival of ChatGPT just eight weeks ago was a watershed moment. Suddenly it seemed that generative AI might transform industries from education to marketing. And Intercom’s area of focus – customer service – is among those most poised to benefit. However, getting from technological breakthrough to useful applications is far from straightforward.

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Who Owns the Generative AI Platform?

Andreessen Horowitz

We’re starting to see the very early stages of a tech stack emerge in generative artificial intelligence (AI). Hundreds of new startups are rushing into the market to develop foundation models, build AI-native apps, and stand up infrastructure/tooling. Many hot … The post Who Owns the Generative AI Platform? appeared first on Andreessen Horowitz.

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Why Now is a Great Time to Raise Seed Funding. Even If It’s Awful for Series A-E Rounds.

SaaStr

So now is simply a terrible time to be raising growth stage venture capital. With the BVP Cloud Index down 40%+ from a year ago , and many of the top Cloud leaders trading for as low as 5x ARR, it’s just hard to justify a later stage $300m-$400m valuation round these days, let alone a true unicorn round. We just did our latest Workshop Wednesday with Omers Growth, and they only did one growth investment last year.

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Webnode Review

The Daily Egg

Webnode is a website builder utilized by more than 40 million users. With Webnode, you can build a simple website or blog. The post Webnode Review appeared first on The Daily Egg.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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How Layoffs in Startupland Differ Between B2B & B2C Companies

Tom Tunguz

The current wave of layoffs, a difficult component of the innovation boom/bust cycle, differs from the previous years’ dynamics. B2B companies have reduced headcount to a greater extent than at any time since 2020. In the last three years, B2C startups’ ratio of layoffs have dwarfed B2B layoffs. In 2020, B2C companies cut 8.8x the number of B2B employees. 3.8x in 2021, & 6.9x in 2022.

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From Founder-Led Sales to Hiring Your First AE

Predictable Revenue

Learn how to transition from founder-led sales to making your first hire, including the four outbound funnels your sales team should focus on. The post From Founder-Led Sales to Hiring Your First AE appeared first on Predictable Revenue.

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Google’s New Experience Algorithm Update

Neil Patel

You’ve heard of Google E-A-T algorithm before…. If not, it just stands for expertise, authority, and trust. Which is part of their algorithm and you can optimize for it by following this. But Google decided to add an extra “E” to E-A-T. So now it’s E-E-A-T. So what’s this new “E” that Google added? It stands for experience. So what’s the difference?

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Temu: What It Is, and Why It Matters

Andreessen Horowitz

Over the past four months, a little-known shopping app has quietly overtaken TikTok, YouTube, and Amazon to become the most downloaded free app in both the Apple App and Google Play stores in the U.S. Launched last September, Temu is … The post Temu: What It Is, and Why It Matters appeared first on Andreessen Horowitz.

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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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Why VCs Love Founders That Respond to Email Almost Instantly

SaaStr

What do VCs want today? with @HarryStebbings The Trifecta. Growth, Efficiency, and High Margins. All Three. Like the old days. You don't get a pass on growth just because of the economy, or macro slowdowns. pic.twitter.com/73p146F4dS — Jason Be Kind Lemkin  (@jasonlk) January 19, 2023 So somewhat frequently I’ll see a VC just get burned and hazed on social media for saying something like, “The best founders respond almost instantly.” Or, “The best founders ge

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Confluence vs. Jira

The Daily Egg

Confluence and Jira are both project management tools offered by Atlassian. Both can help teams get organized, share knowledge, and complete complex. The post Confluence vs. Jira appeared first on The Daily Egg.

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The Most Acquisitive Acquihirers in Software

Tom Tunguz

“The Startup M&A Market Fell 94% Year over Year - But One Segment Thrives” , a post from last week, elicited the same question from many readers. Just who are the most active acquirers for smaller takeouts? To answer the question. I reviewed the roughly 560 US software acquisitions under $400m since January 1, 2020. ServiceNow tops the list with 5 acquisitions.

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Cisco's Mac choice scheme confirms Apple's future in enterprise tech

IT World

Two-thirds of employees would use a Mac at work if given the choice, and companies that fail to offer hardware options to their employees are making a mistake. That’s one of the inferences I see reprised in a report exploring Cisco’s approach to Mac deployment across its business that crossed my desk last week. Creative Strategies analyst Ben Bajarin looked at Cisco’s Mac enterprise team, now led by former IBM CIO Fletcher Previn.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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What The Highest Converting Websites Do Differently

Neil Patel

Getting looks but no sales? Let’s turn those window shoppers into buyers – and at a high rate. Use conversion rate optimization to get the most of every dollar spent on PPC. Hit the sweet spot for what persuades the greatest number of your visitors to take action. My gut tells me the reason for this is MOST companies are too caught up in the “business as usual syndrome”, and they rarely take a second to stop and think about really focusing on conversion optimization.

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Market Annealing: Getting to $10M ARR in Very Early Markets

Andreessen Horowitz

Annealing: A process that changes the properties of a material to make it more workable. It is a best practice to anneal metals before they are joined together. That way the pieces will stay aligned during the soldering process without. … The post Market Annealing: Getting to $10M ARR in Very Early Markets appeared first on Andreessen Horowitz.

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Fractional CROs and CMOs: The Only Times I’ve Ever Seen Them Work

SaaStr

Bad. — Cynthia Hollen / Omnitail … OnMyWay Commerce (@cynthiahollen) January 9, 2023. So the market is flooded with folks that are now “Fractional CROs” and “Fractional CMOs”. We’ve had Fractional CFOs for a very long time, and perhaps they inspired the trend. But Fractional CFOs are often different. They usually come in and handle compliance and oversight for an existing finance team that perhaps lacks the seasoned experience to handle models, venture capital and debt, prepare for