Thu.Jun 22, 2023

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The Top Things Founders Get Wrong When They Start a SaaS Company

SaaStr

Dear SaaStr: What do startup founders typically get wrong when starting a business? My list: Not committing to 24 months upfront to getting to Real Revenues and a Minimum Sellable Product. I’ve written about this before, but I see it again and again and again. It takes 7–10 years to build something real, and the first stage is the 18–24 months it takes to get real revenues and something off the ground. 8–12 months is almost never enough time.

SMB 248
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MotherDuck - DuckDB in the Cloud

Tom Tunguz

MotherDuck announced their product, managed DuckDB in the cloud, is available by invitation. I have a raft of extra early invitations that I’ll distribute randomly on Monday. If you’d like to put your email in for a chance to receive one, just fill out this form. DuckDB is one of the most powerful, lightweight, & fastest adopted analytical databases.

Cloud 178
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Thinking of Being a VP at a Venture-Backed Startup? Think Twice

SaaStr

So my LinkedIn feed is full of sales execs complaining how unfair startups are: VPs get fired seemingly without cause (it’s never that simple, though. No sane CEO wants to move on from a VP that’s performing). Startups not even hitting 40% quota attainmen t (more common these days, and brutal indeed). Layoffs continuing and in some cases accelerating , and going deep enough to really hit some of the best.

Startup 240
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Investing in Apex

Andreessen Horowitz

Last year, 180 launches successfully reached orbit—a record year for space. SpaceX led the way with 61 launches , and the People’s Republic of China definitively replaced Russia as the world’s No. 2 space power. Without question, we have entered … The post Investing in Apex appeared first on Andreessen Horowitz.

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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Dear SaaStr: How Many Good Months Do I Need in a Row to Raise Venture Capital?

SaaStr

Dear SaaStr: How Many Good Months Do I Need in a Row to Raise Venture Capital? Ideally, at least 4 good months in a row before you try to raise a Seed / Late Seed Round. And at least 2 good quarters for a Series A round. And more for later rounds. Growth investors are going to want to see a full strong year or close to it after a slow one before they invest. 4 Good Months in a Row, I'm In 3 Good Months in a Row, I might 2 Good Months in a Row, I hope 1 Good Month in a Row, I dunno 0 Goo

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Thanks to Mercury, Rattle, Remote, Trustero, and Vention for Sponsoring SaaStr Annual 2023!

SaaStr

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. At the 9th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Join these incredible companies to experience all the value of SaaStr! Mercury offers banking* for startups — at any size or stage.

Scale 207
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Investing in Captions

Andreessen Horowitz

As an investor, one of the most rewarding aspects of my job is believing in and standing alongside great founders. Lucky for me, Gaurav Misra and Dwight Churchill were the first cofounders I invested in after joining a16z in 2020. … The post Investing in Captions appeared first on Andreessen Horowitz.

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How to Reduce Churn Rate and Increase Retention: 12 Practical Tactics

User Pilot

Wondering how to reduce churn rate and increase retention? While customer churn is a grave concern, retention is what can help you tackle it and make your product successful. Customer retention brings you more customers who tend to spend more, refer others, and provide valuable feedback that drives product improvement. So, efforts to simultaneously reduce churn rate and increase retention are the formula to your product’s success.

Churn 91
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How This Creator Turned $20 Into 40k+ Social Media Followers

Buffer Resources

Welcome back to Creators Unlocked , a series where we interview creators about their best practices and advice for other creators. Jahleane Dolne started creating content a year after college graduation in 2020, but it was the $20 she spent on a LinkedIn optimization course that really changed her life. That course allowed her to pivot into a sales role in the tech industry, serving as the foundation for her entrepreneurial career.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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DuckDuckGo launches privacy-first Windows browser in beta

IT World

DuckDuckGo, the privacy-centric internet company best known for its search engine of the same name, released a public beta of its own browser for Windows PCs today. Characteristically, the browser puts user privacy front and center. DuckDuckGo said that the browser (called simply “DuckDuckGo for Windows”) boasts “best-in-class” privacy functionality, which is enabled by default.

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Sales Pipeline Management: Key Stages, Techniques & Proven Tips | Teamgate CRM

Teamgate

Sales pipeline management is a necessary process that involves monitoring and managing the sales process from start to finish. It enables businesses to track the progress of prospective customers as they move through the sales funnel and identify potential roadblocks.

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IT firms expect to increase hiring next quarter, Manpower says

IT World

While organizations across all US industries are expected to boost hiring in the third quarter, employers in the IT market have the most agressive hiring plans, according to global staffing firm ManpowerGroup. Across all industry verticals in the US, 48% of employers plan to hire in Q3, while just 13% expect staffing decreases, according a survey by ManpowerGroup.

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Solving Hard(ware) Problems

Point Nine Land

…or why this software investor has a crush on hardware It’s hard to find a VC who doesn’t love software, and for good reason. For one, you don’t need much to get started. There are no supply chains to sort out, no factories, no purchasing huge amounts of inventory up front…in short, nothing slow or expensive enough to keep you from getting off the ground.

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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

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Is your business missing out on a free Apple opportunity?

IT World

Have you claimed the Apple Maps card for your business? If not, you could be missing out on a chance to reach new customers. Introduced earlier this year , Apple’s Business Connect service lets companies and other entities claim and control the information about their business made available through Maps, Wallet, and Siri search. This public-facing information already exists, but you can do much to improve it when you claim the card.

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Understand, Classify, and Effectively Analyze Churn

Sixteen Ventures

Understanding customer churn can be one of the most challenging, yet essential elements for the success of any SaaS business. Knowing why customers leave, how to anticipate these departures, and ultimately, how to prevent them, can make the difference between a business that thrives and one that merely survives. In this blog post, we delve […] The post Understand, Classify, and Effectively Analyze Churn appeared first on Customer-centric Growth by Lincoln Murphy.

Churn 52
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Enhancing Home Security in the Digital Age: Technology and Best Practices

SaaS Metrics

Today, more than 2.2 million households are avid users of smart home devices. This industry is further expected to expand continuously from 2023 to 2027, covering an expected total of 13.9 million households. With this rapid growth, ensuring the safety of our homes has become more crucial than ever. Thanks to rapid. Read more The post Enhancing Home Security in the Digital Age: Technology and Best Practices first appeared on SaaS Metrics.

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Making the Business Case to the CFO: 5 Questions You Should Answer

BetterCloud

You’ve done your homework, watched interactive demos , and studied your ROI calculator results. You’ve decided on the SaaS management platform that best meets your needs. The next step is approaching your Chief Financial Officer (CFO). For making the business case to your CFO, there’s some fundamental questions you should be prepared to answer. So here, we review: The role of the CFO when it comes to buying SaaS management platforms and IT products The five main questions a CFO will ask How to p

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Sales Conversion Rate: The Ultimate Guide to Crushing Your Sales Quota

CloseSaaS

Sales conversion rates show you how your sales team is doing. Improving it boosts your bottom line. Here’s what you need to know, and how to increase it.

Sales 52
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How to Avoid the Revenue Recognition Pitfalls That Could Sink Your Ship

Chargebee

Data analytics giant Comscore lost over 90% of its valuation since its accounting fraud came to light.

Revenue 52
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Apt Description of React on Hacker News

Crafty CTO

React on the other hand feels like a pot warming up and we're the frogs being boiled alive at this point. You can write some perfectly valid, but naive React code and it's going to have some footguns. We're so used to write idiomatic React code we don't even notice that anymore. You learn to use stable references in callback functions, to be careful using Context, and so on.

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[PRESS RELEASE] Audacix and Meteonic Innovation announce Strategic Alliance to deliver web app, API and cloud security solution in India

Audacix

[Melbourne, Australia] - Audacix, a leading global provider of automated testing, application security and DevSecOps solutions for software companies, today announced a strategic partnership with Meteonic Innovation Pvt Ltd, a leading company in technology oriented software consulting. Under the partnership, Meteonic Innovation Pvt Ltd will resell Audacix's cutting edge 3-in-1 DevSecOps tool, Cyber Chief, which includes API security, cloud platform security and web application vulnerability scan

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Embedding BI: Architectural Considerations and Technical Requirements

While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

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MosaicML's Open Source MPT-7B Model Writes an Epilogue to The Great Gatsby

Crafty CTO

I have lived so long in the shadow of this dream that I may never see the bright sunlight of reality. I may look up some morning and find that I am six feet under, and that Gatsby, who gave me the dream and everything else, will have vanished behind me. And so it was. I had hardly crossed the threshold of the old world when my eye caught the headlines of a newspaper; and I knew at once that my dream was over.

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June 22 – Customer Success Jobs

SmartKarrot

Role: Customer Success Associate Location: Arlington, VA, United States (On-site) Organization: ClearPoint Strategy As a Customer Success Associate, you’ll build trusting relationships with customers by keeping your word and going above and beyond to satisfy your demands. Throughout the customer lifecycle, keep up a high level of engagement and communication with your clients.

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11 Ways to Effectively Reduce Customer Support Load

User Pilot

You can improve customer satisfaction by taking the time to reduce customer support load, which includes reporting bugs, canceling accounts, and seeking assistance to complete tasks. Addressing this burden enhances the customer experience, leading to greater overall satisfaction. In this article, we will learn how to effectively reduce the load on your customer support team with 11 effective tactics.

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Evernote vs Onenote? Or High Time to Move to New-Age Playbooks?

SmartKarrot

Today’s super dynamic B2B environment mandates everyone in the leadership to be more innovative to get things done! That’s where note-taking and task-management apps enter. These are productivity applications that help users organize and streamline their files and tasks. But with the rise of these applications, there is one question that consumes time: which app to choose?

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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High Touch vs Low Touch Engagement Models For Customer Success Managers

User Pilot

The differences between a high-touch vs low-touch user engagement model may not seem that important but finding the right approach can actually make your customer success managers a lot more effective. In this guide, we’ll go over : the pros and cons between a low-touch and high-touch model whether or not a high-touch model is really one of the best customer success models out there show you some examples of a high-touch customer experience in action TL;DR High-touch engagement models can