SaaStr

JUNE 15, 2023

Dear SaaStr: Is a Big Market Really Better than a Niche Market? Why? A big market is better than a small / niche market. This is the reason 70%+ of SaaS companies that IPO are just new version of old, successful things: About 70% of SaaS Unicorns Are New Versions of Existing Categories of Software | SaaStr But … but … Small markets can grow into large markets if you change the market or there is otherwise disruption in the market.

Sales Recruiting 227

Sales Recruiting Marketing Sales Hiring Market Segmentation 227

Unbounce

JUNE 15, 2023

Alexa, add organic baby carrots to my grocery list and play Walk This Way by Run-D.M.C.! Artificial intelligence (AI) has revolutionized the way we live. From virtual assistants to self-driving cars, AI-powered technology is transforming us into a more efficient species by automating mundane tasks, providing personalized recommendations, and helping us make informed decisions.

Artificial Intelligence 98

Artificial Intelligence AI Search AI ChatGPT 98

IT World

JUNE 15, 2023

The UK government has announced $68 million (£54 million) in new investments for the development of AI technology, including $39 million for the creation of a research and innovation ecosystem for responsible and trustworthy AI. The funding was announced by technology secretary Chole Smith during her speech at London Tech Week on Wednesday, and follows previous commitments to the AI sector made by the government.

AI 81

AI Development Government Healthcare 81

Buffer Resources

JUNE 15, 2023

While connecting the team to our customers has always been a priority for us at Buffer, how the team has connected with customers has changed quite a bit over the years. When I first joined Buffer in 2015, the team would have a dedicated time when everyone would spend an hour answering customer support emails at our annual company retreat. During these sessions, our Customer Advocates would provide support for the entire Buffer team as they answered customer emails.

Engineering 79

Engineering Customer Support Finance User Experience 79

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Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

Generative AI

IT World

JUNE 15, 2023

In a world that needs Apple’s recently-improved Lockdown Mode to protect good people against bad ones , high-risk individuals should consider using physical security keys to protect their Apple ID. What are Security Keys and what do they do? Security keys are small devices that look a little like thumb drives. Apple at WWDC 2020 confirmed plans to support FIDO authentication beginning with iOS 14 and macOS 11; now, with the release of iOS 16.3, iPadOS 16.3, and macOS Ventura 13.2, Apple lets you

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IT World

JUNE 15, 2023

When you need to sketch out and share ideas visually, nothing beats a digital whiteboard. These online apps replicate the collaborative dynamic of a physical whiteboard in an office meeting room but accommodate a hybrid workforce — and each board you create remains accessible and can be added to over time. Microsoft Whiteboard is the digital whiteboard app included with the company’s Microsoft 365 suite.

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Agile Payments

JUNE 15, 2023

Smart Investments: Tech Tools that Deliver Cost-Effective Results

Investment 88

Investment 88

TurnKey Labs

JUNE 15, 2023

Table of Contents The Internet of Things (IoT) has revolutionized industries and unleashed a technological wave that shows no signs of slowing down. With billions of connected devices and trillions of dollars in potential market value, the opportunities are simply staggering.

Venture Capital 57

Venture Capital Technology Marketing Startup 57

IT World

JUNE 15, 2023

As companies tweak their remote work polices in the wake of the pandemic a new study from collaboration software company Atlassian shows that in-office mandates are unpopular with employees, and that half of those who do at least some work from home have not been given access to distributed-work technology. The study was based on survey responses from 1,000 knowledge workers in the US and Australia.

Technology 61

Technology Software 61

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Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

Payments

Cobloom

JUNE 15, 2023

Top performing SaaS companies all use marketing automation software. In fact, these days it's pretty much impossible to do SaaS marketing without some form of marketing automation. For more than 10 years I've extensively used marketing automation both for Cobloom, and the companies we work with. In this post I dive into the reasons SaaS companies need marketing automation software in further depth, and review the best tools available.

Software Review 52

Software Review Software Marketing SaaS 52

SaaS Metrics

JUNE 15, 2023

Introduction In today’s fast-paced and digitally-driven world, content management has become vital for businesses and organizations aiming to establish a strong online presence. From blog posts and social media updates to website content and marketing materials, managing and curating content plays a pivotal role in engaging audiences and achieving business objectives.

Strategy 52

Strategy Management Social Media Metrics 52

CloseSaaS

JUNE 15, 2023

Discover how CRM data analysis boosts sales growth by understanding customer behavior, enhancing engagement, and making data-driven decisions.

Data Analysis 52

Data Analysis Data Sales Business 52

Crafty CTO

JUNE 15, 2023

Apple Really Did Ignore the AI Emergence at WWDC So far I’ve managed to watch the WWDC Keynote and Platforms State of the Union from this year’s WWDC. At the time, I was amazed that Apple appeared to be ignoring the current massive emergence in generative AI. I figured, well, they’ll dig into that in the deeper sessions later in the week.

AI Search 40

AI Search Generative AI AI Development 40

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Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

SaaS

Teamgate

JUNE 15, 2023

In this blog you can expect to learn about the benefits of effective construction management and how technology can be best utilized to support it.

Construction 40

Construction Management compliance Communication 40

SmartKarrot

JUNE 15, 2023

Role: Customer Success Manager Location: London, England, United Kingdom (Remote) Organization: SOAX As a Customer Success Manager, you’ll make success plans for clients that list their key success criteria, success measures, and potential problems along with advice. In order to keep a positive relationship, you should identify any problems that can affect customer satisfaction.

Customer Success 19

Customer Success Construction Forecasting Leadership 19

ChurnZero

JUNE 15, 2023

There is an old saying that you can’t cut your way to profitability. With less budget to go around, some SaaS companies are merging customer success and account management into one function that’s responsible for an account’s business strategy, product adoption, and value realization, as well as its renewal and expansion. These newly formed teams are left scrambling to figure out how to combine consultative and commercial roles, processes, and technologies.

Scale 96

Scale Systems Review Sales Technical Review 96

Buffer Resources

JUNE 15, 2023

Welcome back to Creators Unlocked , a series where we interview creators about their best practices. Today, we’ve got Ayomi Samaraweera, TikToker and creator economy startup founder, on the docket. 💡 To keep up with Ayomi, check out her website , TikTok and LinkedIn. Ayomi’s journey as a creator immediately stands out because she didn’t start in the creator economy as a TikToker, as many do, but as a TikTok employee (TikTokee, if you will).

Social Media 102

Social Media Technical Advisors Consulting Technical Review 102

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

ChurnZero

JUNE 15, 2023

Product usage data is one of the best tools customer success managers can use to anticipate customer needs, drive adoption, and increase expansion. It helps you read between the lines and tells you what your customer isn’t. That’s not to say your customers are intentionally withholding information. But they’re busy people with other priorities. Sometimes, they may not be aware that a problem or another solution even exists.

Development Team Review 96

Development Team Review Software Review Data Mobile 96