Thu.Jul 20, 2023

article thumbnail

2 Great Ways to Come to 2023 SaaStr Annual — For Free!

SaaStr

We’re less than 60 days out to 2023 SaaStrAnnual.com ! We’ll bring together 12,000 of the top Cloud executives, VCs and more together Sep 6-8 in Silicon Valley!! Even now you can use this special code to come for the very, very last discount. Realistically, any CEO or VP at a post-revenue start-up can afford to come to Annual. But many others cannot.

Cloud 225
article thumbnail

How to Reduce Customer Churn Rate: 17 Effective Strategies

User Pilot

Wondering how to reduce customer churn rate for your business? You’ve opened the right link! In this article, we review different ways to identify potential churn and deal with it. Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. But you can turn all that around with the right strategies.

Churn 90
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Dear SaaStr: Under What Circumstances Should the Board Fire the CEO?

SaaStr

Dear SaaStr: Under What Circumstances Should the Board Fire the CEO? Almost never unless you have no choice, or there is fraud, harassment, or other ethical or legal issues, once you have real, happy customers. See, e.g. Steve Jobs, Marc Benioff (although he had a brief, early stint where he wasn’t CEO at Salesforce), Facebook, Microsoft, etc.

B2C 161
article thumbnail

A Marketing Team’s FAQ for Meta’s Threads App (Plus, Findings From Our Survey!)

Sparktoro

If you work in marketing, there’s a good chance your leadership has asked you about Threads. If you work in social media marketing, then leadership has almost certainly asked for your early reaction to Meta’s Twitter clone. Should we make an account? Should we cross-post from our top-performing social media channel? What’s our content strategy? Whew.

article thumbnail

Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

article thumbnail

7 Must-Have Email Templates for Small Businesses

Teamgate

Running a small business requires effective communication with customers, vendors, and other stakeholders. Email, being one of the most widely used communication channels, plays a crucial role in establishing and maintaining these relationships.

More Trending

article thumbnail

Unlocking Potential: How to Allocate Customers to CSMs

Sixteen Ventures

Any seasoned leader in Customer Success knows that balancing the right resources and setting the proper groundwork is crucial to effective customer management. As a newly appointed head of Customer Success, you might be asking yourself, “What should I consider when allocating customers to my CSMs?” While seemingly straightforward, there are many layers to this […] The post Unlocking Potential: How to Allocate Customers to CSMs appeared first on Customer-centric Growth by Lincol

article thumbnail

Greg Verdine, Bio + Health Venture Partner

Andreessen Horowitz

As we strive to find and support the most ambitious life sciences founders, we also work to connect these founders with exceptional advisors who have traveled the … The post Greg Verdine, Bio + Health Venture Partner appeared first on Andreessen Horowitz.

Travel 59
article thumbnail

One Big Reason Brands Should Care About MAP Pricing

TrackStreet

There are many reasons we at TrackStreet believe manufacturers and brands should have a MAP pricing policy. For example, MAP pricing protects your all-important brick-and-mortar retailers from being repeatedly undersold by their pure-eCommerce competitors. And if you know what you’re doing, you can even use your MAP policy as a powerful marketing tool.

article thumbnail

How Oliva Advisory Streamlines it’s Recruitment Process

Nimble - Sales

About Oliva Advisory Oliva Advisory is a recruiting agency that focuses on data analytics and business intelligence to match employers to the perfect candidate. Highlighted in this case study, co-founder, Timur Mukhamedzhanov is an impact-oriented enthusiast keen on entrepreneurship with 6+ years of hands-on experience in business development & project management.

article thumbnail

SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

article thumbnail

How To Increase Online Sales: 5 Pro Tips to Succeed

TrackStreet

Increasing online sales – what other guides are missing? The fact that Amazon surpassed Walmart in 2019 as the world’s largest retailer makes two things clear. First, more people than ever are making their purchases online. Second, the staggering amount of online consumers is bringing more retailers to the internet every day, fueling fierce competition in every product category.

article thumbnail

Manager's Playbook: How to Retain Top Sales Talent

CloseSaaS

The right sales hire can benefit your business exponentially. Take a look at how you can attract and retain top talent within your organization.

article thumbnail

Online Sales Strategy: 3 Tips for Your Success

TrackStreet

Successful Online Sales Strategy When a brick-and-mortar retailer considers opening a new store, that company has to weigh the significant capital and operating expenses (mortgage, construction, employees, etc.) against the new location’s potential to generate revenue. And although the hard costs obviously aren’t as high in eCommerce, until recently online sellers had to perform their own cost-benefit analysis each time they considered expanding their reach online.

Scale 52
article thumbnail

The Rise of Machine Learning in Fraud Detection: How ML Specialists are Reshaping Business Security

TurnKey Labs

Step aside, Sherlock Holmes, there’s a new detective in town, and this one’s armed with cutting-edge technology! As your trusty guide and resident sleuth, I’ve joined forces with the brilliant developers at TurnKey, to unlock the mysteries of fraud detection with the unmatched power of machine learning.

article thumbnail

How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

article thumbnail

MAP Policy and Antitrust Law: Back to Basics

TrackStreet

Time for a quick review of the ways that antitrust law should affect your Minimum Advertised Price (MAP) policy. You might have read all of these concepts and best practices before—maybe even in some of TrackStreet’s previous posts about MAP policies and price fixing. But understanding how the various antitrust laws can play into your pricing policy is so important that we thought it would be worth revisiting here.

article thumbnail

How to Manage a Workplace Efficiently

SaaS Metrics

The success of any business is largely dependent on how well the workplace is managed. A well-managed workplace fosters productivity, innovation, and overall employee satisfaction. This article will guide you through several strategies to help you manage your workplace efficiently. The Importance of Effective Communication Establishing effective communication within your organization is.

article thumbnail

How to Protect Your Brand Online: Useful Tips

TrackStreet

How to Protect Your Brand Online Do you know how much your eCommerce brand is worth? Have you ever calculated your brand’s actual contribution to the bottom line — either in dollar figures or as a percentage of your company’s overall value? Very few businesses do this, and that’s understandable. Calculating brand value is a tricky and imprecise science.

article thumbnail

How to be a Good Leader

SaaS Metrics

Leadership is a critical element in the success of any team and organization. Being an effective leader requires more than simply being in a position of authority. In fact, leadership has less to do with authority and more to do with the ability to motivate, enable, and inspire others to contribute towards. Read more The post How to be a Good Leader first appeared on SaaS Metrics.

article thumbnail

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

article thumbnail

Amazon Marketplace Pricing: What Every Business Should Know

TrackStreet

Best Practices for Amazon Marketplace Pricing Selling on Amazon.com? Whatever pricing strategies you use for your other channels, even if they’re successful, you’ll still want to create a standalone, well-thought-out approach to how you price your products on Amazon. There are two reasons for this. First, it’s such an enormous and important retailer that how you price your products there can affect not only your bottom line but also your brand’s reputation.

Pricing 52
article thumbnail

13 Best Customer Self-Service Portals to Enhance Customer Experience

User Pilot

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service. That said, let’s go over 13 tools that are perfectly capable of creating customer self-service portals and can potentially fit your needs.

article thumbnail

Asana vs Monday? Or Is It the High Time to Move to New-Age Playbooks?

SmartKarrot

As projects continue to become more and more complex over time, coupled with advancements in technology, different project management tools have emerged to help project managers improve collaboration and streamline their workflow. In fact, a recent study by Massachusetts Institute of Technology Center for Information Systems Research (CISR) discovered that most firms will lose about 28% of their incomes due to digital transformation.

article thumbnail

18 Best AI Productivity Tools to Work Smarter in 2023

User Pilot

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks!

article thumbnail

Embedding BI: Architectural Considerations and Technical Requirements

While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

article thumbnail

How to Build a Sustainable (And Profitable) Content Creation Workflow

Buffer Resources

Being a content creator can be overwhelming. We all start with the dream of being our own boss and escaping the nine-to-five tyranny. But we end up being the worst boss we’ve ever met. No vacations. No time off. Always in hustle mode. That’s why many creators silently burn out. They silently stop posting. They don’t reply to DMs anymore.