custom-app 
SaaStr
DECEMBER 24, 2023
“My App Stack” is a new series where we dig in with top CMOs, CROs, CTOs and CEOs on just what apps they’re really using to run their business. This week we have Neeracha Taychakhoonavudh, Global Head of Customer Experience at Asana! This week we have Neeracha Taychakhoonavudh, Global Head of Customer Experience at Asana! #1.
SaaStr
OCTOBER 17, 2022
Many enterprise customers have narrow windows during the year when they evaluate new apps, often for budget and planning purposes. And other narrow periods where they get the resources to deploy a new app and manage the often significant business process change involved. The post Customers Have Windows to Deploy New Apps.
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Intercom, Inc.
JUNE 22, 2020
In-app messaging is a key component of a strong customer engagement strategy – one that reaches users at the right place, at the right time, and is consistent across platforms. With our recent launch of Mobile Carousels , we tapped into the possibility of creating and nurturing better customer relationships through mobile.
Totango
JUNE 21, 2023
We are thrilled to announce an exciting new product as part of our Composable Customer Success platform: Totango In-App ! Bridging the collaboration gap with Totango In-App Despite significant collaboration between CS teams and other departments, many leaders still feel that more can be done to improve cross-functional collaboration.
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When your customers come to your app, what do they see: clunky, outdated dashboards or a sleek, modern interface? If your embedded analytics are looking stale, leverage these free graphics libraries to take your embedded analytics offerings above and beyond.
User Pilot
OCTOBER 6, 2022
How can you analyze customer behavior in-app to deliver unparalleled in-app experiences? What customer data can you collect to derive valuable insights and improve retention? In this piece, we’ll cover everything you need to know about customer behavior analysis. Hotjar — for recording user behavior in-app.
Intercom, Inc.
MARCH 23, 2021
Anticipating a sharp increase in order and support conversation volume in the months leading up to the popular shopping holiday, the product team sought to find solutions that would help to automate manual work for their team and make it easier for customers to shop. Empowering customers to self-serve.
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Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities.
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As the value of modern in-app analytics becomes clearer, more companies are making analytics a priority before it becomes a problem. The longer you wait to modernize your application’s analytics, the harder you’ll eventually feel the pain of lost customers and missed revenue. If it sounds like a daunting task, that's because it is.
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Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.
Speaker: Hannah Chaplin, Director, Product Marketing at Pendo and Esther Edel, Product Operations Analyst at Pendo
Mobile apps are a key component to having a strong customer engagement strategy. They give companies the opportunity to directly connect with their customers while simultaneously getting feedback about their product/service. Most importantly mobile apps help companies build customer loyalty and increase sales.
Speaker: Ronald Eddings, Cybersecurity Expert and Podcaster
In this webinar, Ronald Eddings, Cybersecurity Expert and Podcaster, will outline the interconnected relationship between SaaS apps and IT & security teams, along with several actionable solutions to overcome the new difficulties facing your organization.
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