OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

SaaStr

MAY 3, 2021

Double your pricing for new customer, on the largest deals. And importantly, you need to spend more time with your existing customers (vs. But even if you’ve hired the world’s best VP of Sales … you can’t opt out of sales entirely. You still need to spend 15-20% of your time in sales.

Part-Time VPE 269

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 269

SaaStr

JUNE 28, 2022

The real goal here is to push up the effective price by having the VCs “pay” for an increase to the pool after the financing closes. Don’t force VCs to find out in due diligence that only 2 percent of the pool, not the customary 15 percent or so, is available for new hires. Sometimes that’s fine. VCs get it, and get how it works.

Finance 271

Finance Technical Review CTO Hire New CTO 271

SaaStr

OCTOBER 24, 2022

WorkOS CEO Michael Grinich, Developer Success Manager Betsy Calender, and VP of Developer Experience Zeno Rocha share how to price your product for developers, how to market it to developers, how to how to support them as they scale and use the products. Developers hate opaque pricing. The contract size grows. What about leads?

Underperforming Technical Team 172

Underperforming Technical Team Outsourced Development Development Part-Time VPE 172

SaaStr

JULY 10, 2021

As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29, we’re taking a look back at some of our top sessions of all times. Get best price tickets here!!! Which role should you hire for first? I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level.

Sales Hiring 252

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 252

Crafty CTO

FEBRUARY 7, 2023

Yes, I needed to replatform my blog, but I also needed a web presence for my new fractional CTOing entity. In the end, I found a name that I think works well for both (ask me again in 5 years): Crafty CTO / craftycto.com for the entity, with the blog living at CraftyCTO.com/blog.

CTO Hire 40

CTO Hire New CTO CTO Software Engineering 40

OpenView Labs

OCTOBER 11, 2019

Pricing is an incredibly important part of any SaaS product’s go-to-market strategy. While there are many tactical elements to consider, the most successful pricing strategies are built on a strong, almost philosophical foundation: that your pricing needs to be a win-win that works for both your customers and your company.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

SaaStr

DECEMBER 20, 2023

Today, triangulation is how people prioritize who they will reach out to — what’s happening on their list of accounts, if they’ve posted a job, if they’ve hired a new CTO, etc. By examining a company, their intent data, the companies visiting their website, who’s on the pricing page, who the buyers are, etc.,

New CTO 237

New CTO Scale Sales Hiring AWS 237

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 151

Sales Hiring Sales Recruiting CTO Hire Scale 151

Valerian Tech

JULY 5, 2023

Furthermore, data analytics can help identify trends, optimize pricing strategies, and forecast demand, leading to better revenue management. This data can be leveraged to provide personalized experiences, targeted marketing campaigns, and tailored offerings.

Payment Services 52

Payment Services Technology Payment Solutions CTO Hire 52

SaaStr

JANUARY 12, 2022

You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on.

CTO Hire 264

CTO Hire Sales Hiring New CTO CTO 264

Sales Hacker

FEBRUARY 17, 2021

After all, why make someone forcibly talk through budget and pricing if they clam up whenever the topic surfaces? For sales teams, they too must bring the right skill sets to the table, with the right tools (clubs) at the right time – all while staying laser-focused on the targets. Playing the right roles. Solution review.

Underperforming Technical Team 121

Underperforming Technical Team CTO Hire CTO Coach Technical Review 121

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. What to do before building a team for your SaaS company You can’t just jump into hiring without some forethought, or you’ll make many mistakes. Before the hiring process, take some time to decide on your current needs and hire as your company grows.

Sales Hiring 88

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 88

Valerian Tech

JULY 18, 2023

This allows for the distribution of workloads across multiple cloud platforms and mitigates the risk of vendor-specific limitations or pricing changes. Businesses need to monitor and optimize resource utilization, select appropriate pricing models, and utilize tools provided by cloud service providers to track and control costs.

multi-cloud Kubernetes 52

multi-cloud Kubernetes K8S orchestration (Kubernetes) Cloud CTO Hire 52

Intercom, Inc.

AUGUST 11, 2020

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. We take so much pride in the work Intercom is doing to take a stand against racial injustice.

Technical Review 289

Technical Review Software Review Systems Review CTO Hire 289

SaaStr

JULY 28, 2021

I retired from SunGard Treasury Systems as their CTO. He would time after time point to an area that I had completely missed. ” Cannot put a price on that. It is much more painful to have to fire people and contract as a company than it is to grow. Your big money is going to go into hiring your employees.

Startup 266

Startup CTO Hire Sales Hiring CTO Coach 266

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. ” “Yep, we need a price.”

Part-Time VPE 209

Part-Time VPE Technical Cofounder CTO Hire New CTO 209

OpenView Labs

MARCH 10, 2020

While the CTOs may be directly involved in the purchase decision-making at the startup and SMB organizations, the role of the CTO at larger organizations can be very different, and not all CTOs look the same. “A A lot of our clients want to target CTOs or C-level executives,” said Valentino Volonghi, CTO of AdRoll.

Enterprise 52

Enterprise Software Review CTO Hire Software 52

Casey Accidental

FEBRUARY 8, 2022

Cross-Functional Growth: Growth Series , Advanced Growth Strategy , Retention & Engagement , Monetization & Pricing , Experimentation & Testing. Programs are 4-6 weeks in length, part-time, and held in a virtual format, guided by an executive. Monetization & Pricing. Apply to Join Reforge ].

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

SaaStr

APRIL 9, 2019

Quick recap: Keep your pricing simple. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You’ve got to learn about sales, about marketing and, otherwise, you need to hire a lot of other people around you to help. Eric Yuan: Yep.

Sales Hiring 127

Sales Hiring Scale CTO Hire Marketing 127

ProfitWell

JANUARY 2, 2020

One of the best examples of this type of sales is Netflix—its pricing strategy paved the way for many modern subscription platforms. Because the contracts are typically much higher in these sales agreements, B2B subscriptions often require a much longer sales process before your customer will consider making a purchase. B2C pricing.

B2C 52

B2C Subscription Payment Features Payments 52

SaaStr

SEPTEMBER 18, 2020

Immediately told them to hire 50 reps in a different city, in a different city, and they did. The CEO was deferential because that was 10 times what he’d ever raised before, and did all of it. Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR.

Sales Hiring 239

Sales Hiring CTO Hire Scale Investment 239

SaaStr

JANUARY 17, 2020

Why does Yousuf believe now more than ever, the buyer experience is more important than the price? How does Yousuf advise CIOs to approach pricing strategy when pitching CIOs? What must startups remember about how CIOs think about price? What other elements of the contract should startups really spend a lot of time focusing on?

CTO Hire 132

CTO Hire compliance Scale Startup 132

Baremetrics

MARCH 16, 2021

QuikNode wants to see technology transform decentralized applications, smart contracts, decentralized governance, voting systems, and more. Bunsen, a serial founder and multi-CTO before starting QuikNode, had used Baremetrics in previous roles and was familiar with the value it brought to growing businesses.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

ProfitWell

FEBRUARY 4, 2020

When Co-founder and CTO of Chargify , Michael Klett isn’t brewing his own beer, he’s crafting billing experiences. This can range from help with pricing, retention, and churn, as well as providing subscription financial metrics so a customer can see everything that is going on from acquisition all the way through to retention.

CTO Hire 98

CTO Hire Sales Hiring New CTO CTO 98

SaaStr

AUGUST 2, 2020

I retired from SunGard Treasury Systems as their CTO. He would, time after time, point to an area that I had completely missed. Cannot put a price on that. It is much more painful to have to fire people and contract as a company than it is to grow. I really try to never lose a game of chicken.

Startup 151

Startup CTO Hire Scale CTO Coach 151

Sales Hacker

JUNE 12, 2020

If you are trying to overcome no brand and market, you can’t ask somebody for a three year contract. Or, if you do ask for a three year contract, have some terms in there that show that you’re going to prove ROI. Down the road, you can say, “ I demand a two year contract. You would approach it by hiring more people.

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. We talk about using the product complexity, your target customer size, your contract value, and whether there's individual use case–those four things--to help you decide if PLG is a fit.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

Scale 120

Scale Scaling CTO Hire Part-Time VPE 120

SaaStr

JANUARY 14, 2020

Should I sell a $20,000 engagement for a one week training course in a classroom or should I try to sell individual subscriptions to individuals around the world for only $100 a month, which was our initial starting price point, and we knew we had to burn the boats. Then another really interesting thing happened.

B2B 132

B2B B2C Scale New CTO 132

SaaStock

MARCH 29, 2019

Which is why you should sign up for the 2 for 1 Insider Sale and get two people for the price of one. Thanks for everyone who took the time to write their impressions and share with the community. Hire Game Changers to Propel Growth. In his own words: Notion Capital organised an excellent panel event focusing on hiring.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Sales Hacker

MAY 5, 2021

Pricing and packaging strategies. As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps. Ask him about his thoughts on what companies are looking for in a RevOps role or where companies go wrong trying to hire/ build their RevOps function.).

Scale 100

Scale Technical Cofounder Technical Advisors Sales Hiring 100

Chart Mogul

MARCH 9, 2020

Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. One interesting thing that Joel shared with us, was that he realized implementing these software tools would require a large investment, but he consciously made that decision: I would gladly spend $100,000 on a tool if that would allow me to avoid hiring.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Andreessen Horowitz

MARCH 20, 2024

You could either spend, you know, you raise some venture funding, you could either spend some of that funding on hiring out a whole team and developing all those competencies, or you can spend that on making your model even better. You’ve got to think about taxes. There’s just a lot of work.

AI Search 138

AI Search AI Artificial Intelligence Scale 138

Crafty CTO

JULY 21, 2023

They are hiring multiple “AI” roles now and they have the capital and focus to “eventually” catch up — but it is very much a catch-up game … That said, they seem to prefer catchup waiting till others explore new tech they swoop in an (claim) to perfect it from a usability pov. I have no reason to suspect they won’t do the same here.

Artificial Intelligence 40

Artificial Intelligence Technical Review Generative AI AI 40

Andreessen Horowitz

NOVEMBER 28, 2023

We were talking to Sean Place, who was the co founder and CTO, and it turned out that they were just giving gift cards to these drivers, but they had no way to authorize the right transaction at the right time for the right amount. It was just being in, I think it was in Copenhagen at the time as where the Money20/20 first started.

Merchant Services 75

Merchant Services Payment Methods Payments Payment Solutions 75

Hull

JANUARY 22, 2019

These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. Their goals and KPIs are unlikely to be related to metrics concerning a CTO (like application performance), but more likely related to those of a COO or CMO (like the number of qualified leads). It is what it is.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77