Chart Mogul

FEBRUARY 25, 2021

Our founders are huge believers in starting with why, and I had zero chance of getting buy-in without a clear articulation of why we were doing this, a short and medium-term strategy, and some clearly defined success metrics. We also made a firm decision to ban our sales team from the community. Recruitment.

Sales Recruiting 52

Sales Recruiting Scale SaaS Branding 52

SmartKarrot

NOVEMBER 22, 2022

Build an engine for positive team growth across recruiting, training, management, and operations. You will partner with leadership across sales, ops and account management to ensure governance and standard best practices are not only in place but followed. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Scale Operational efficiency. 19

SmartKarrot

FEBRUARY 9, 2023

Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. Manage, assess, and enhance the tools, communications, and procedures supporting customer teams.

Customer Success 19

Customer Success Sales Recruiting Technical Review Outsourced Development 19

SmartKarrot

FEBRUARY 21, 2023

To provide high levels of customer satisfaction, recruit and train the best customer success managers. Use appropriate data and a data-driven strategy. Develop and implement incentive and performance achievement strategies and awards in order to attract, hire, and keep high-caliber team members.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

Intercom, Inc.

JUNE 3, 2021

And so, now’s the time to start thinking about accelerating our business strategies and grabbing the opportunities it brings. Now that the worst seems to be over, what exactly should your strategy look like? But if the strategy was good to begin with, keep at it. How can we accelerate our current strategy? Paul: Yeah.

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

SmartKarrot

FEBRUARY 8, 2023

Define segmentation of the customer base and varying strategies. Manage Customer Success Activities like Onboardin, Training, Professional Services, Customer Support, Customer Success Management etc, Create cadence for review within the team. Ensure compliance with regulatory requirements impacting customer success teams.

Customer Success 19

Customer Success Sales Recruiting Scale Outsourced Development 19

SaaStr

AUGUST 8, 2023

In a fascinating workshop session, Miao shares his thoughts on how finance teams can contribute to company strategy and grow revenue. Accountants are responsible for ensuring the company has clean financial statements and data. Growth Strategy Identify and implement new growth opportunities and revenue streams. Sign up for free.

Scale 168

Scale Finance Outsourcing Services Sales Recruiting 168

SmartKarrot

JULY 13, 2021

Role: VP of Customer Success Location: Remote, Cambridge, England, United Kingdom Organization: Gearset As a VP of Customer Success, you will work with the senior leadership team to shape and edit our customer success strategy. Recruit, train, mentor, and scale the team. Supporting Senior Account Managers with daily tasks.

Merchant Services 10

Merchant Services Customer Success Sales Recruiting Scale 10

SmartKarrot

APRIL 13, 2020

As companies are increasingly interested to use SaaS as a winning strategy, several recent trends in 2020 have been observed amongst top SaaS businesses: In 2020, it is very important for SaaS businesses to create customer-success functions and take a more proactive approach towards customer success management. Customer Support.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SaaStr

SEPTEMBER 14, 2023

In this Ask Me Anything Part 1, Lemkin answers the questions: Many VCs talk about funding, yet you’re so focused on sales. Question #1: Why Are You So Focused On Sales When Other VCs Are Focused On Funding? That VP of Sales came out of Salesforce. Lemkin’s Hail Mary was hiring Brendon Cassidy when that first VP of Sales quit.

Outsourcing Services 197

Outsourcing Services Sales Hiring Scale Sales Recruiting 197

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. But not all SaaS products are alike. What is Vertical SaaS? What is Horizontal SaaS?

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SaaStr

JANUARY 10, 2020

Does Bob agree with the notion that channel sales have completely died in the world of SaaS? Bob Moore: And I was t nerdy engineer in college, so getting the opportunity to have to pitch, it’s really a sales job at the end of the day. Or hey, we missed our sales numbers last quarter, it’s got to be a management issue.

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Neil Patel

DECEMBER 13, 2022

They offer specialists in HR, risk management, benefits, and every other area for your human capital needs. You’ll also love having a dedicated account manager as your single point of contact. Both you and your staff will have access to payroll, benefits, onboarding, time cards, compliance resources, and more—24/7/365.

Outsourcing Services 88

Outsourcing Services Payment Services Sales Recruiting Sales Hiring 88

ChurnZero

JANUARY 26, 2021

Finally, because this is a customer-facing tool, we won’t be using it to document internal strategies for engaging and growing a customer account. That information is captured in an Account Plan which is a different exercise and tool altogether. . Sofia Varga, Director of Recruiting. Linda Hale, HR Manager (East).

Customer Success 98

Customer Success Sales Recruiting Sales Hiring Management 98

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. They need fewer sales as a percentage of overall employees. Matt Garratt: Fantastic.

Payment Solutions 145

Payment Solutions Pricing Payments Payment Services 145

SaaStr

APRIL 3, 2020

In Today’s Episode We Discuss: * How Anthony made his way into the world of SaaS starting in the sales team at Box and how that led to his entering the world of marketing and creating the customer success category. * How does this compare to the relationship of sales and marketing more traditionally?

Sales Recruiting 168

Sales Recruiting Sales Hiring Scale Branding 168

Sales Hacker

SEPTEMBER 18, 2023

Coordinate with other teams in the org (go-to-market, compliance teams) to help the central product team be successful Get something out there that has paying customers right off the bat (always have a value driven mindset) Bring in people who already know the new problem space that you’re solving for. Doers with a ton of hunger and drive.

Sales Hiring 90

Sales Hiring Technical Cofounder Scale Sales Recruiting 90

Intercom, Inc.

JULY 12, 2018

As VP of Corporate Strategy at Twitter, Elad Gil was a key player as company headcount skyrocketed from 90 to 1,500 employees. This wasn’t Elad’s first experience with hyper growth – Google grew headcount 10x during his time as a product manager there – nor the last. That’s one example of a crucial function.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Technical Advisors 120

SaaStr

AUGUST 22, 2020

Centralized HQs with all the perks and amenities “under one roof” have traditionally been used as recruiting tools to attract and retain top talent. For one, there was never enough real estate, given we were in San Francisco and Zynga on Pinterest weren’t the only companies with a real estate strategy of being under one roof.

Sales Recruiting 144

Sales Recruiting Cloud CTO Hire Scale 144

Sales Hacker

DECEMBER 8, 2017

The race to the 2017 finish line is in full throttle – While last minute closed deals are still trickling in, B2B organizations are researching how to shape next year’s sales strategy to align with the top sales trends that are expected to emerge in 2018. This is the greatest time ever in history to be a sales rep.

Scale 97

Scale Technical Review Outsourcing Services Sales Hiring 97

ProfitWell

NOVEMBER 8, 2019

Which growth strategies are best for you based on the life cycle of your product. We're here with ears perked because we’re well aware of (and fully lobbying against) the fact that far too many companies are just guessing when it comes to their pricing strategies. The three value levers you can pull to create and capture more value.

Sales Recruiting 40

Sales Recruiting Payment Services Payment Methods Sales Hiring 40

Buffer Resources

OCTOBER 9, 2023

It might be time to re-evaluate your advertising strategies on these platforms. Understanding evolving consumer behavior is key – adapt your marketing strategy to align with consumption trends. As you experiment, monitor AI campaign performance and have alternative strategies. Alt Platforms 1.

Social Media 88

Social Media AI Search Subscription Payment Features 88

Upscope

JANUARY 23, 2021

Soon I'll also be using software for SOC2 certification management, product management, recruitment and any process which can be handled better by a system rather than an Google Sheet. Compliance visibility for auditors. In some ways most apps are just competing against Google Sheets! Data from Chief Martech.

Software Review 52

Software Review Onboarding Software Systems Review 52

SaaStr

NOVEMBER 19, 2019

Then I went over to the sales department. The demo is the sale and we close everybody in month. We partnered with a best in breed strategy of being able to connect to a lot of these billing platforms. The first thing you bring in your playbook on sales. We schedule a demo in the same day. That’s where we started.

Scale 166

Scale SMB VP of Engineering Leadership 166

OpenView Labs

MAY 5, 2021

Other businesses, like LinkedIn and Netflix, have strong histories of being producers of open-source projects, which provides a strategic recruitment and retention tool for top-tier engineering talent. Related podcast episode: How MongoDB Scaled Their Open-Source Product with a Bottom-Up and Top-Down Sales Motion.

Business 52

Business SMB Scale DevOps as a Service 52

Intercom, Inc.

SEPTEMBER 26, 2019

Box’s Chief Product Officer and Chief Strategy Officer, Jeetu Patel, discusses migrating to the platform mindset. New Relic’s General Manager, Mark Weitzel, weighs in on how you can support your developers. From there we actually built some enterprise capabilities that customers wanted around governance and compliance.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

ProfitWell

OCTOBER 1, 2019

A strong people strategy can create a noticeable competitive advantage by marrying culture, innovation, leadership, and inclusiveness. Chances are, that plan will fall short on actually retaining and recruiting top talent. Takeaway: You need to have a top of the funnel strategy for your culture (and your employment brand as a whole).

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

Sales Enablement, SaaS and Growth

AUGUST 22, 2017

In my sales enablement role at HubSpot I'm truly privileged to partner with over 100 sales professionals that are at the top of their game and only want to get better. Working with sales reps that want to succeed and push each other to do better is a joy. Revenue trumps all else and sales enablement has to contribute to that.

Sales Recruiting 122

Sales Recruiting Sales Sales Enablement Underperforming Technical Team 122

SaaStr

JULY 5, 2021

Ep: 413: Join four-time Founder and CEO Auren Hoffman as he breaks down how businesses can become the right model for explosive growth, emulate their strategy, and join the path to Unicorn potential in eight simple, hand-made steps. You can launch new products, you can be better at recruiting, you can speak at SaaStr and so much more.

Part-Time VPE 247

Part-Time VPE Sales Hiring Underperforming Technical Team Outsourcing Services 247