SaaStr

APRIL 17, 2022

About 70% of SaaS Unicorns Are New Versions of Existing Categories of Software. SaaStr 543: The Office is Back!! Navigating the CRO and CMO Relationship with G2 and SalesLoft: Mike Weir, Chief Revenue Officer, G2; Steve Goldberg, Chief Revenue Officer, SalesLoft; Amanda Malko, CMO, G2. Billion in ARR. Be Present.

Scale 174

Scale Innovation Acquisition Revenue 174

SaaStr

APRIL 18, 2023

Many startups don’t start off with particularly amazing software. Most in fact are new versions of old categories. But time in the office is not as important as time spent thinking about the business. Amazing Technology? See Airbnb and 100s of others. First to Market? Of course not. More on that here.

Outsourcing Services 215

Outsourcing Services Startup Outsourced Development Technology 215

Baremetrics

DECEMBER 7, 2023

Part 2: How to Automate your SaaS Expenses – Payroll with Gusto and QuickBooks Part 3: How to Automate your SaaS Expenses – QuickBooks Bank Rules Part 4: How to Choose SaaS Billing Software This post – Part 1 – focuses on how to categorize your SaaS expenses properly by using QuickBooks or Xero, and what are the benefits of doing so.

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

Tom Tunguz

MARCH 28, 2021

UIPath, leaders in the Robotic Process Automation (RPA) category, filed their S-1 last week , revealing an impressive business. Founded in 2005 in Bucharest, Romania, by Daniel Dines and Marius Tirca, the company now operates more than 60 offices housing nearly 3000 employees.

Payment Services 359

Payment Services Metrics Payment Solutions Payments 359

SaaStr

APRIL 2, 2023

Over the years at Gainsight, we’ve had a few—our first Chief Financial Officer and our first Chief People Officer, to name two—that had a massive impact. Invest in back-office systems early. But the spirit was the same: We are the experts on how to get value from our software. Of course, sometimes that is indeed true.

Sales Hiring 255

Sales Hiring Scale Scaling Customer Success 255

Intercom, Inc.

DECEMBER 22, 2022

We are delighted to announce that Intercom has once again been recognized as among the best solutions in a number of Customer Service categories in the newly released G2 Winter Reports 2023. Our Best Usability award for the Digital Adoption Platform category is a new one for the trophy case. Humblebrags. What is G2?

Software Review 118

Software Review Systems Review Communication Software 118

SaaStr

APRIL 7, 2022

I’m here with Bobby Patrick, the Chief Marketing Officer of UiPath. They are active in 16 offices and I would say they’re on fire. We’re in a category that a year ago nobody really heard of called RPA or Robotic Process Automation. Bobby Patrick: Right. Luciana: It has been quite a journey. Luciana: Okay.

Sales Hiring 251

Sales Hiring Scale Sales Recruiting Outsourcing Services 251

SaaStr

JANUARY 3, 2024

In the latest episode of our What’s New series, Founder and CEO at Secureframe, Shrav Mehta, sits down with SaaStr CEO and Founder Jason Lemkin to share what’s new at Secureframe, a rising SOC-2 and compliance software company breaking out in SaaS. Shrav sees security and AI as the two biggest faces in software for the next decade.

AI 148

AI SMB compliance Sales Hiring 148

SaaStr

NOVEMBER 8, 2023

His executive team today is: A Chief Customer Officer who was CSM at Gainsight seven years ago. Failure #3: Not Scaling Based On Leading Indicators There’s a big fallacy in software. Invest in back-office systems early. In the beginning, the customer would ask, “How should we implement your software?”

Scale 227

Scale Sales Hiring SaaS Scaling 227

SaaStr

MARCH 26, 2024

At the CIO’s office, there’s a certain amount of budget for experimentation, but not that much. If you can tap into that, you can tap into budget that may not exist in your category. No, they don’t need to be involved when you’re using one or two seats of whatever software. Is there budget for AI?

AI 227

AI Pricing Artificial Intelligence Scale 227

SaaStr

DECEMBER 11, 2021

We never sustainably fell behind from what one could actually do with computing and software because of this—not being on-prem didn’t destroy us. If you can nail that for the category you’re in, it will be magic that makes SaaS so much more compelling than the prior era of on-prem software. Key takeaways.

Scale 232

Scale Cloud Scaling Interviewing 232

SaaStr

APRIL 16, 2023

Jason : Stewart, picking up on that, I didn’t become a Slack groupie until about three months ago when I was building some product for SaaStr, and then I got it, when I actually had to build software. I don’t think that Yammer had that same software developer core that could get accelerated. We’re groupies.

Scale 336

Scale Sales Hiring PayPal Development Team Review 336

Kellblog

JANUARY 1, 2023

Envelopment strategies are common, and often winning, strategies in enterprise software. Two classic examples from the days of yore: Microsoft wiping out Wordperfect and Lotus by suite-izing word processing and spreadsheets , along with presentations, into a single office suite category with Microsoft Office.

Strategy 116

Strategy Startup Software Review Government 116

Baremetrics

DECEMBER 7, 2023

You might have noticed this if you ever see expenses ending up in one category in one month, and a different category in another. The reason for the error is often very simple – their bookkeeper lumps all expenses from Amazon under hosting (or worse, software). Category: Marketing: Advertising.

Banking 52

Banking Outsourcing Services SaaS Payments SaaS 52

Tom Tunguz

OCTOBER 27, 2018

Over the weekend, IBM announced the largest software acquisition of Red Hat, an open-source software company, for $35B. It is the largest software acquisition in history, and the third largest technology acquisition (Dell/EMC at $67B and JDS/SDL for $41B were both larger hardware mergers). This price values the company at a 10.6x

Acquisition 203

Acquisition Application Development Software Engineering Pricing 203

FastSpring

MARCH 27, 2023

I spoke to Ryan about how they created a new enterprise ops category: LearnOps. He also shares insights about how Cognota is maintaining ownership over the category they created while encouraging dialogue and collaboration in the market. We’re enterprise software for a new category called LearnOps.

Payment Solutions 91

Payment Solutions Payment Services SaaS Payments VP of Engineering 91

ChurnZero

MARCH 10, 2021

APPEALIE announced the twelve winners of the 2020 SaaS Leader Awards, a software leadership award honoring the top Marketing and Customer Success executives in the industry. . The award process featured two categories. . Chris Bush, Chief Customer Officer – Black Kite. Nicole Kealey, Chief Strategy Officer – Alida.

Software Review 98

Software Review Technical Review Systems Review SaaS 98

Sales Hacker

JANUARY 27, 2024

Take a look at these contrasting statements: GTMfund is an early-stage venture capital firm investing in pre-seed to series A software companies. When you look at how to segment your audience for messaging, consider these three broad categories: Industry: This is your wider audience that cares about who you are and what you do.

Technical Review 88

Technical Review Venture Capital Generative AI Social Media 88

Panintelligence

NOVEMBER 28, 2023

Charlotte Bailey, Chief Operating Officer comments: "We are delighted to be acknowledged as a Rising Star Partner of the Year (ISV) – EMEA finalist. The APN includes independent software vendors (ISVs) and systems integrators (SIs) around the world, with AWS Partner participation growing significantly during the past 12 months.

AWS 64

AWS Innovation Business Model Metrics 64

ChurnZero

FEBRUARY 8, 2022

ChurnZero, a leading Customer Success software platform, today announced it has been named to G2’s 2022 Best Software Awards, placing #31 on the Project Management Products list and achieving the highest rating for Customer Success software. About the G2 Best Software Awards. million trusted user reviews.

Software Review 98

Software Review Technical Review Software Marketplace as a Service 98

Trint

DECEMBER 1, 2020

The company will use this new investment to drive product innovation and accelerate hiring in its London and Toronto offices. Trint will focus its 2021 strategy on rapid product innovation as it continues to build out a new market category it calls StoryTech. and speech-to-text could do the heavy lifting of transcription.

Investment 130

Investment Artificial Intelligence Banking Entertainment 130

SaaStr

JULY 29, 2021

SAN FRANCISCO, CA – June 22nd, 2021 – SaaStr Annual , the world’s largest non-vendor B2B software conference, is proud to announce that SalesLoft will be joining the conference this year as a partner exhibiting the first ecosystem in the conference’s history. SalesLoft, the First Ecosystem Partner of SaaStr Annual 2021 Conference .

Scale 243

Scale Cloud Government B2B 243

Baremetrics

SEPTEMBER 15, 2021

The ultimate goal of any developer with an idea for some useful software is monetization. Software monetization is simply the act of generating revenue from software. This is all the information you need to figure out whether a perpetual or annual license is best for your software. An example of this is Microsoft Office.

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

Buffer Resources

AUGUST 16, 2023

Check out our Transparent Pricing Dashboard How our finances have evolved while staying true to our mission Looking at our finances over the last nine years, you’ll notice fluctuations within the different categories. This means our software is hosted on the cloud and used over an internet connection via a web browser or mobile app.

Merchant Services 74

Merchant Services Payment Services Payment Features Payments 74

SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. And what is also exciting is that SaaS customers are buying more and more software.

Software Review 178

Software Review Scale Technical Review SaaS 178

ChurnZero

MAY 19, 2021

ChurnZero is proud to announce that it has been named a Category Leader for Customer Experience Software by GetApp. Category Leaders are designed to help small business evaluate which software products may be right for them. . Category Leaders for Customer Experience Software is available here.

Software Review 59

Software Review Software Subscription Payment Features 59

SaaStr

DECEMBER 22, 2019

Almost every software vendor is remaking another vendor: Microsoft MS-DOS remade CP/M. Office remade Lotus 1–2–3, etc. My estimate is that about 70% of them do: About 70% of SaaS Unicorns Are New Versions of Existing Categories of Software | SaaStr. Don’t overanalyze this. Google remade Yahoo!, Atlavista, etc.

Onboarding 101

Onboarding Software SaaS 101

ChurnZero

MAY 17, 2022

” ChurnZero’s recent accolades and acknowledgments include: APPEALIE Awards: Abby Hammer , ChurnZero chief customer officer and head of products, was named a 2021-2022 SaaS Leader by APPEALIE , a software leadership award honoring top marketing and customer success executives. Winners are to be announced on June 8-9.

Marketplace as a Service 98

Marketplace as a Service Technical Review Headcount Software Review 98

SaaStr

MAY 15, 2019

We found our most popular speakers by speaker views and likes, session bookmarks and ratings weighing categories more heavily for overall rating than initial interest. About Nick… Nick Mehta and Anthony Kennada presented on how to create a new category (customer success). Curious how we came up with this list?

Sales Recruiting 168

Sales Recruiting Software Review Technical Review PayPal 168

Kellblog

JUNE 7, 2020

I hear your company’s name all the time, I’m told business is doing great, and Gartner literally can’t stop talking about your technology and category.” ” “Yes, we’ve successfully created a category,” he said, “But I have one question. Bad Fates That Can Befall Category Creators.

Scale 105

Scale Underperforming Technical Team Technical Review Finance 105

Kellblog

MAY 18, 2023

A chief data officer might exactly echo the data culture claim. A chief revenue officer might see their job as unleashing the potential of their salesforce. 6] We can’t sell software on vision alone. No one is echoing the founder because the founder is messaging on another plane.

Interviewing 114

Interviewing Data Product Marketing Sales 114

SaaStr

APRIL 11, 2019

There was no playbook for category creation, so they built their own—and catapulted Gainsight into one of the fastest growing private companies in the world. Join Nick and Anthony for an open and honest look into their playbook to building the Customer Success category: the needle movers, the mistakes, and everything in between.

Scale 126

Scale Customer Success Artificial Intelligence Sales Recruiting 126

Natalia Luneva

JANUARY 7, 2023

Looking for: Microsoft office 2016 training courses free.Excel video training. txt instructors and be proficient in any or all Microsoft Office applications. Closing Note Hopefully, these websites, videos and tutorials will help you to improve your Microsoft Office skills and push further to become an Office guru!

Technology 52

Technology Software Development Data Software 52

SaaStr

AUGUST 29, 2022

A renowned enterprise software leader that has led revenue organizations and spearheaded the cloud GTM strategies at companies such as Oracle, New Relic, and now Confluent, Erica Schultz is Confluent’s President of Field Operations and will share what she has seen evolve in enterprise GTM and tips on how to thrive in the current environment.

Scale 235

Scale Sales Hiring Marketplace as a Service B2B 235

Andreessen Horowitz

JANUARY 25, 2024

Few people love the software they use to get things done. AI-native platforms will “up level” user interactions with software, allowing them to delegate lower skill tasks to an AI assistant and spend their time on higher-level thinking. And it’s no surprise why. What can be abstracted away with AI?

AI 131

AI Technical Review Software Review Generative AI 131

Kellblog

JULY 21, 2021

How did your psychology and software engineering background help you as a product leader? We may get a little data-oriented decision-maker mixed in as well.) Questions we’ll address include: How do you synthesize data-led and design-led product management? How do you hire strong product leaders?

Data 92

Data Software Engineering SaaS Engineering 92

SaaStr

MAY 22, 2019

We found our most popular speakers by speaker views and likes, session bookmarks and ratings weighing categories more heavily for overall rating than initial interest. Hubspot is an inbound marketing and sales software company based in Massachusetts. ” Karen Peacock is Intercom’s Chief Operating Officer.

Scale 164

Scale Leadership Consulting Metrics 164