Buffer Resources

APRIL 11, 2024

In nonprofit culture, an executive mindset is “Who can I ask?” The "who can I ask" mindset further depletes people resources that are already struggling. What’s your most popular newsletter or blog? But they are an increasingly precious resource. Here's how: Unfilled positions. Rev (from $0.25/minute):

Technical Review 111

Technical Review Startup Social Media Marketing 111

SaaStr

JULY 13, 2023

A strong sales leader is vital to any company hoping to scale. With this in mind, hiring for the Head of Sales role is one of the most important things a business can do. Unfortunately, too many companies focus on the wrong things when hiring their sales leaders, which can lead to hires that aren’t the best fit for the business.

Sales Recruiting 183

Sales Recruiting Sales Hiring Scale Sales 183

Blulogix

APRIL 12, 2024

This final blog post underscores how leveraging the inherent intricacies of subscription billing can propel businesses towards increased revenue, enhanced profitability, and elevated customer satisfaction.

Payment Features 77

Payment Features Subscription Payments B2B 77

Totango

MAY 17, 2024

solution can be as easy as consolidating your sales and customer success information. Take the next step in AI innovation AI will evolve the opportunity and potential impact for customer success, but immediate opportunities demand a mindset shift in how teams think about experimentation, optimization and processes for learnings.

Innovation 89

Innovation AI Underperforming Technical Team Scale 89

SaaStr

AUGUST 29, 2022

Find out how the steps they took not only helped nurture a company’s success, but also allowed its leaders to retain a growth mindset long after they hit the $1B milestone. How should marketing, sales, and product all work together? It is time to adopt a future-proof sales model that meets how today’s customers want to buy.

Scale 241

Scale Sales Hiring Marketplace as a Service B2B 241

SaaStr

JANUARY 4, 2023

It may seem counterintuitive to seek out a sales leadership hire during this time of slowed hiring, but it’s the number one topic that many founders talk about and many SDRs, AEs, and sales managers ask about. . Founders may ask, “how do I find the right sales leadership hire?” They have some startup experience. Timing matters.

Sales Hiring 190

Sales Hiring Scale Leadership Sales 190

SaaStr

NOVEMBER 15, 2022

This flexible mindset creates just the right conditions for embracing evolving business models and new metrics. Product-led growth companies unlock lower price points, and sales & marketing expense may not be comprehensive for this type of business. . The unpredictable 2022 market requires resiliency and a flexible mindset.

Metrics 210

Metrics Machine Learning Artificial Intelligence Technical Review 210

SaaStr

OCTOBER 10, 2022

From a venture capital perspective, there’s now a premium on driving efficient growth rather than growth at any cost. . “Sales and marketing alignment is a terrific place to figure out and improve efficient growth.” . From the get-go, ensure alignment between sales and marketing teams on goals and anticipated outcomes.

Scale 267

Scale Sales Hiring Marketing Venture Capital 267

Blulogix

DECEMBER 19, 2023

To navigate the UBP seas, you need all hands on deck, from sales and marketing to finance and customer success. Sales: Train your sales team to become UBP evangelists. Internal Alignment: A United Front for UBP Advocacy Imagine a ship sailing towards uncharted waters.

AI Search 59

AI Search Subscription Payment Features Finance 59

SaaStr

JULY 18, 2021

Sudheesh is one of the great sales strategists I know and this is a must-watch session. #2 3 “How to Serve Multiple Customer Segments at the Same Time with Square’s Global Head of Sales” An overview on how Square serves customers small, medium and larger with their global head of sales! #4 I loved it.

Scale 273

Scale Finance Market Segmentation Enterprise 273

SaaStr

FEBRUARY 7, 2023

with Aashish Krishna Kumar, Head of GTM at Togai Sales Enablement 2.0 – Elevate Rep Performance with Divanshu Goyal, Sales at GTM Buddy Common scaling pains for SaaS businesses and how to overcome them. Straight from a SaaS CCO with Yellow.ai’s CCO with Shekar Murthy, Chief Customer Officer at Yellow.ai

VP of Engineering 238

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 238

SaaStr

APRIL 28, 2022

But when you stick to traditional, siloed sales motions, you may prevent your goals from being met. To execute this mission, they made sure to closely integrate their teams, especially their sales and SDR teams. This change in approach requires a significant mindset shift, and all relevant teams need to be on board and in sync.

Scale 244

Scale Education Strategy Engagement 244

SaaStr

NOVEMBER 25, 2023

Jameson Yung, SVP of Sales at Gong, and Sam Blond, Partner at Founders Fund and previous CRO at Brex, share five tactical ways to get back to growing and hitting revenue targets. Create/ track a leaderboard so i f someone is below average in sales, it’s objective. If you look at the number of Sales vs. Marketing.

Sales Hiring 200

Sales Hiring Underperforming Technical Team Revenue Sales 200

SaaStr

APRIL 5, 2024

Leandra has over 30 years of experience leading large sales and revenue teams. Apollo is a next-gen sales tool that combines sales intelligence and execution workflows with AI. What they did for marketers, Apollo is trying to do for sales. Apollo tries to be a trusted advisor with a consultative mindset.

Scale 189

Scale Sales Hiring Pricing SMB 189

SaaStr

MAY 9, 2023

One of the most essential things SaaS founders need to get right is their sales strategy. From day one, it’s critical to drive results to impress your investors, acquire customers, and set your sales team up for success. As a founder, it’s vital for you to be a big part of sales, especially in the early stages of your company.

Sales 253

Sales B2B Consulting Investment 253

Sales Hacker

APRIL 18, 2023

Table of contents Joel’s background: 80% interview rate, 0 sales experience Burn your resume! Here’s why Statistics: Video pitches vs. resumes How to make a video pitch Video pitch + follow-up cadence Real success stories Hone your mindset My story: How I landed an 80% interview rate with 0 sales experience It was early 2020.

Sales Recruiting 78

Sales Recruiting Sales Hiring Interviewing Sales 78

Dubb

SEPTEMBER 12, 2022

Being in the sales industry, you’ve probably had your fair share of rejections and difficulties. Inevitably, it becomes tough to maintain a positive attitude — let alone a positive mindset. And without the right mindset, performance and well-being can be negatively affected.

Sales 52

Sales Social Media Consulting Business 52

SaaStr

FEBRUARY 27, 2024

Rajeev Dham and Karan Singh, Partners at Sapphire Ventures, and Jane Lee, Vice President at Sapphire walk us through how to double your “Magic Number,” a shorthand for your sales and marketing efficiency. Magic Number is your growth in ARR over a quarter divided by the sales and marketing spend in the prior quarter. Let’s find out.

VP of Engineering 218

VP of Engineering Scale Marketing Benchmarks 218

SaaStr

SEPTEMBER 5, 2022

Going from sales-led to PLG is doable, but it is not easy. Sales-led organizations struggle to adapt to a PLG mindset.”. Let’s use sales-led organizations as a comparison point. Additionally, product teams in a sales-led organization may not be trained to take ownership of revenue goals. Secret #2: Pricing.

Sales Recruiting 246

Sales Recruiting Business Pricing Churn 246

SaaStr

MARCH 24, 2023

Our mindset is anybody there at those shows are folks that are still in the game to play, and we want to be involved with that crowd.” Revenue : Your sales team interacting in person with a relevant audience should draw in revenue for the business. Tip: Encourage your sales team to learn from each other.

Sales 188

Sales Technical Review Systems Review Engagement 188

Blulogix

FEBRUARY 13, 2024

Marketing and Sales: These teams play a crucial role in communicating the value of products or services to customers and can provide insights into market demand and customer preferences. This group should include representatives from product development, marketing, sales, customer support, finance, and IT.

Finance 52

Finance Marketplace as a Service B2B Subscription 52

SaaStr

APRIL 1, 2023

Key Takeaways Create a huge top-of-funnel Ensure the right mix of self-serve, sales-assisted and inbound, and outbound for your product and customer Don’t underestimate the power of a community-building motion Customer Success Is Everything Customer success is vital for any tech company, but it’s incredibly important in the SMB world.

Scale 189

Scale SMB Merchant Services Payment Methods 189

Totango

FEBRUARY 23, 2024

On the other hand, the CCO focuses on what happens after the sale, overseeing onboarding, customer support, driving retention, and minimizing churn. Both your pre- and post-sale teams should know the answer to: “What is my customer’s business outcome?” “If

Scale 93

Scale Customer Lifetime Value Acquisition Customer Success 93

Totango

NOVEMBER 27, 2023

We know that sales and customer success (CS) teams must work together to drive revenue growth and expansion. Check out three highlights from the conversation, and listen to the full podcast to gain more insights and tips on how your teams can create a mutually beneficial relationship between CS and sales.

Revenue 71

Revenue Sales Customer Success Churn 71

SaaStr

OCTOBER 30, 2021

I asked Aasif Osmany to share his learnings as a top-performing SMB VP of Sales, below. While at Gorgias, I expected to leave with as much knowledge to earn me an honorary bachelor’s in sales. On my second day of work, I was fully immersed in the sales pipeline and conducting demos for new prospects alongside the CEO.

Scale 259

Scale Sales Hiring Sales SMB 259

Blulogix

FEBRUARY 12, 2024

This model contrasts sharply with traditional one-time sales, offering a pathway to more sustainable and resilient business growth. It emphasizes the need for a Monetization Mindset, where the entire organization is aligned towards creating and capturing value in innovative ways.

Subscription 64

Subscription Payment Features Scale B2B 64

SaaStr

JANUARY 5, 2022

At Box, there was a culture and mindset shift early on that customer-facing teams shouldn’t live in silos. Every customer-facing team is on the renewals team: customer success, sales, product, customer support, marketing, and of course, renewals. Improvements for a sales team and process are a ‘no finish line’ business.

Scale 259

Scale Scaling Sales Hiring Software Review 259

SaaStr

DECEMBER 1, 2021

So SaaS companies now must think about ways to sell to prospects before the sales team even contacts them. . The best way to attack this new type of buyer-seller relationship is to adopt a product-led growth mindset. Key Highlights: Adopt a product-led growth mindset. Treat your customers like your best marketing partners.

Software Review 237

Software Review SMB Enterprise Software 237

SaaStr

JUNE 29, 2021

An IPO Mindset – How It Can Help Companies at Any Stage with Airbase. Global Head of Sales, Square. Moving from Growth to HyperScale: How Your VP of Sales Needs to Change with You with Stripe. July 14, 2021, 9:30 am. John Bonney, Emma Dunstone & Aneal Vallurupalli. Harness, Airbase & Airbase. Reserve my place.

Payments 228

Payments Payment Services Scale Banking 228

SmartKarrot

MARCH 9, 2022

Sales-led, and 2. A sales-led approach is when all the teams across the company towards one goal – to increase sales within the organization. In this approach, the success of the company depends on the number of sales. However, the shift from Sales-Led to Product-Led approach may not be a straight line.

Scale 10

Scale Sales Hiring Sales B2C 10

Totango

APRIL 12, 2022

Executives and boards of directors understand this and anyone who wants to move into a senior management role in a large organization needs to understand this concept and operate with this mindset. . The customer focus is driving a shift in the old pre-sale vs post-sale mindset. Deliver Value First.

Customer Success 83

Customer Success Scale Engineering Enterprise 83

SaaStr

JANUARY 21, 2021

* This guest blog post was contributed by Mark Faggiano, CEO of Taxjar. . It’s a mindset. When we launched TaxJar, we did it with the goal of helping small e-commerce businesses solve their sales tax compliance. Sponsored blog post brought to you by TaxJar. They find unexpected connections. They try new things.

Scale 155

Scale Sales Hiring SaaS compliance 155

Nimble - Sales

MARCH 13, 2019

In this post, we discuss shifts in customer expectations, changes to the sales mindset, and toolkits that enable sales […]. The post How Sales Teams Influence the Data-Driven Buyer appeared first on Nimble Blog.

Data 111

Data Sales Innovation Technology 111

SaaStr

FEBRUARY 8, 2022

Scaling a sales organization isn’t easy. Knowing which metrics matter and how to analyze them to increase your revenue and hit organizational sales goals is essential. . What makes a sales organization grow? What’s the best way to grow a sales organization? Enter your email below for the latest SaaStr updates.

Scale 226

Scale Sales Hiring Compensation Sales 226

SaaStr

SEPTEMBER 1, 2021

Sales and marketing must work together cohesively to produce optimal results. Then, align your marketing targets with what sales teams are seeing on the ground. So you’ve moved the lead all the way through the pipeline, and sales closed the deal. But aligning the strategy is easier said than done. Intent is the New Lead.

Revenue 193

Revenue Strategy Marketing Interviewing 193

ChurnZero

NOVEMBER 4, 2022

Part of adopting an agile mindset means making fast decisions with the best information you have. With most businesses having gone partially, hybrid, or fully remote, You Mon recommends that all businesses adopt the mindset and best practices of a remote-first company to stay competitive. Profitability wasn’t a focus or concern.

Customer Success 98

Customer Success Scale SaaS Finance 98

Predictable Revenue

JUNE 10, 2019

A robust sales process considers the mindset by which reps attack their day (and their quotas), a nuanced understanding of the buyer mindset, and tactical schemes on how to juggle a significant volume of daily touchpoints.

Sales 113

Sales Revenue B2B Management 113