SaaStr

JUNE 21, 2023

Startups experiment and make mistakes. They hired their first VP of Sales with a wonderful pedigree and experience at some of the hottest startups. The lesson — Your company is growing rapidly, and if you aren’t prepared for it, you could experience a high turnover. If you don’t, it will run away from you.

Sales Recruiting 238

Sales Recruiting Sales Hiring Underperforming Technical Team Pricing 238

SaaStr

JANUARY 27, 2024

My experience across leading 30+ seed investments, including 4 billion+ exits so far, on why startups fail: Not 200% committed to winning no matter what. But more often in my experience, they just end up selling for an OK but Not Great price. Dear SaaStr: What are some common reasons for the failure of startups? Some fail, yes.

Startup 207

Startup Scale CTO Pricing 207

User Pilot

APRIL 21, 2024

This improves customer experience and increases conversion rates. It helps create in-app experiences to optimize user conversions. Try Userpilot and Take Your In-App Experiences to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion path and why is it important? Userpilot blog post.

SaaS Payments 92

SaaS Payments Payment Services Payment Methods Payment Solutions 92

SaaStr

MARCH 1, 2024

On the startup side, these businesses have scaled incredibly fast by taking large foundational models and wrapping them in a magical experience for the end user. For those of you selling to Enterprise, they have experimental budgets that run out. The automations are an add-on, priced at 50% of core offerings. Drop in costs.

Generative AI 232

Generative AI Outsourcing Services AI Software Review 232

Sales Hacker

JUNE 23, 2021

Here are the seven best sales blogs (and five bonus sales newsletters!) We love that this blog focuses on helping hard working teams be successful by delivering great advice and strategies from sales development leaders, social innovators, and even neuro-linguistic programming specialists! Running meetings. Sales Hacker.

Sales 79

Sales Technical Review Outbound Sales Team Interviewing 79

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

Payrix

APRIL 24, 2024

Part 3 – How value-added services contribute to the payments experience for customers. So that’s the vehicle for keeping your customers coming back and providing them with a seamless and automated experience to continue to use that electronic payment method that they had originally utilized. Did we get a resolve?

Payments 147

Payments Embedded Payments Merchant Services Payment Solutions 147

SaaStr

AUGUST 26, 2022

Series B and later prices are down across the board from their peaks in 2021 and Q1’22, down 30% or more. Fenwick’s blended numbers see overall Series B and later round pricing down about 30%. #3. But overall, valuations and prices post-Series A still remain way ahead of where they were up until 2018.

Pricing 297

Pricing Social Media B2C Startup 297

SaaStr

NOVEMBER 12, 2023

Lots of us try to run this experiment. At least, those of us who haven’t done software sales before, and have a low-ish price point and run an all in-bound model. Dear SaaStr: Do Salespeople on Commission Really Sell More Than Salary-only Salespeople? 1000000000000.00% in SaaS. Commissioned salespeople sell more.

Scale 218

Scale Revenue Sales Pricing 218

Subscription Flow

MARCH 12, 2024

In this blog we will not be talking about stuff that you already knew, and will instead be focusing on telling you stuff that you did not know about Paystack. In section one of the blog, we will be focusing on understanding how does Paystack work in Nigeria? But you probably already knew that, right?

Merchant Services 96

Merchant Services Payment Services Payment Methods Payment Features 96

SaaStr

JUNE 28, 2023

Much more deeply integrated products, and usually with some underlying system of record, create a seamless experience for customers. You can run circles around competitor pricing with compound products because you can optimize pricing over the entire bundle of SKUs instead of needing to make it all back on one specific product.

Startup 206

Startup Software Sales Hiring Pricing 206

SaaStr

APRIL 20, 2022

The best way to shorten them a bit is to hire a head of sales with experience at your price point: $100k+ deals often take more than a quarter to close. $1m+ But … a great VP of Sales with enterprise experience will help — and perhaps shorten sales cycles 30%. 1m+ deals often take more than a year.

Sales Hiring 252

Sales Hiring Sales Banking Enterprise 252

SaaStr

SEPTEMBER 19, 2023

SaaS sales execs with even a little bit of experience at other SaaS companies are looking for higher and higher OTEs, often with lower effective attainment and high support costs. But in practice, if you’re already running a distributed sales team, you’ve figured out how to train and enable reps anywhere. customers?

SMB 260

SMB Scale Sales Hiring Sales 260

SaaStr

AUGUST 28, 2022

So in many ways we use SaaStr itself as sort of a lab to try sales and marketing experiments. I have my own experience as a SaaS CEO to draw on, for a product now doing hundreds of millions in ARR a year. And I have the experience of investing in 5 SaaS unicorns and decacorns. Running SaaStr itself definitely helps.

Scale 232

Scale Sales Hiring Pricing Churn 232

SaaStr

DECEMBER 17, 2021

Pricing is one of the most challenging elements to get right for SaaS companies. How much should you charge, and what pricing model works best? In an era of empowered buyers, vendors should take care to remove obstacles from the pricing process or risk losing the customer to a competitor.

Pricing 196

Pricing Scale Retention AI 196

SaaStr

MARCH 7, 2022

Over my 4 years at WalkMe, we increased our conversion rate by 150%, grew average sales price by 4X, and increased our renewal rates by 10%, thanks to the high-performing inside sales team I built. Step 3: Experiment. Start experimenting with new offerings and models to see how they impact your sales cycle. What did we do?

Scale 217

Scale Sales Hiring Scaling Sales 217

User Pilot

JUNE 26, 2023

Picking the right product experience platform is an important task for any product manager. TL;DR A product experience platform is a tool enabling you to build, maintain, analyze, and enhance the product experience. Product teams will use all of these to craft a positive customer experience. Let’s dive in. User feedback.

Scale 96

Scale Pricing Onboarding Mobile 96

User Pilot

NOVEMBER 22, 2023

You can understand their journey, gain insights to improve their experience and connect your customer experience efforts to desired financial outcomes. HubSpot has a robust pricing model with five major plans for analytics: Marketing Hub, Sales Hub, Service Hub, Operations Hub, and CMS Hub.

Enterprise 90

Enterprise Pricing Advertising Social Media 90

SaaStr

SEPTEMBER 29, 2022

It’s time to reduce the customer acquisition cost by experimenting with content marketing and virality. These experiments are clearly defined and measured throughout the funnel. They invest development resources for non-technical people to quickly run and analyze these experiments. Pricing by design creates friction.

Technical Review 233

Technical Review Technical Advisors Scale Compensation 233

SaaStr

OCTOBER 25, 2021

Q: What billing or pricing tactic have you found in the end just wasn’t worth it? ” and “Something we found really effective at CoursKey, and other vSaaS businesses will likely find as well: Instead of running pilots, sign a multi-year contract but give them an opt-out after 3-6 months. .” Jason, ed. :

Pricing 278

Pricing Scale Enterprise Onboarding 278

SaaStr

AUGUST 28, 2022

So in many ways I use SaaStr itself as sort of a lab to try sales and marketing experiments. I have my own experience as a SaaS CEO to draw on, for a product now doing hundreds of millions in ARR a year. And I have the experience of investing in 5 SaaS unicorns and decacorns. Running SaaStr itself definitely helps.

Scale 180

Scale Pricing Revenue SaaS 180

SaaStr

MAY 14, 2023

Here’s a chance to look back at 4 pre-IPO SaaS leaders today, and how they were doing and what they were thinking in the run up to $10m ARR. Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing.

Sales Hiring 226

Sales Hiring Sales Recruiting Scale Payment Methods 226

User Pilot

SEPTEMBER 15, 2023

You can ask users for feedback on pricing to find the sweet spot between the most revenue and the highest amount users would pay. To improve its blog strategy, Better Proposals asked its subscriber base which blog types they read the most so they could focus on creating more. An example pricing survey powered by Userpilot.

Underperforming Technical Team 102

Underperforming Technical Team B2C SaaS Pricing 102

SaaStr

FEBRUARY 9, 2024

The initial experience a customer has with a product or company has so much influence on the lifetime value of that customer. People often lump all customers into one category post-sales rather than segmenting them based on where they are in their experience with your product. Product Audience Team and Organization Setup Product.

Scale 251

Scale Sales Hiring Sales Marketing 251

How To Buy Saas

APRIL 3, 2024

Top 7 Wati Alternatives You Should Choose in 2024 Wati Alternatives Free Trial Starting Price SendBM 7 days $30 Sendwo 1 day $30/yr DelightChat 14 days $49/mo Interakt 14 days $29/mo Tyntec 30 days Custom Freshchat 14 days $19/mo AiSensy 14 days $18 Many brands use Wati for business marketing on WhatsApp and robust API features.

Payment Solutions 52

Payment Solutions Payments Payment Methods Software Review 52

SaaStr

OCTOBER 23, 2021

If I were running a VP of Sales search, this is what my utopian criteria would be: Proven success building and scaling a startup from the ground floor to scale. Experience selling deals in your price range and whatever the next level is after tilting upmarket. Don’t hire a field sales manager to run your inside sales team.

Sales Hiring 318

Sales Hiring Scale Development Team Review Sales 318

SaaStr

APRIL 2, 2023

Random quote I found on the Internet If that doesn’t describe the CEO experience, I don’t know what does. In February 2023, I hit my 10-year anniversary (or “Gainaversary,” as we say) of running Gainsight. To run a startup, you have to make bets. “I never make the same mistake twice. I make it 5 or 6 times, just to be sure.”

Sales Hiring 255

Sales Hiring Scale Scaling Customer Success 255

Blulogix

JANUARY 28, 2024

In this blog post, we’re going to walk you through a detailed guide on how to efficiently implement a powerful subscription billing software, such as BluIQ by BluLogix. Define pricing structures, billing cycles, and product catalogs. BluIQ provides training and support to help your team become proficient users.

Payment Services 52

Payment Services Payment Solutions Payment Features Payments 52

Blulogix

JANUARY 28, 2024

In this blog post, we’re going to walk you through a detailed guide on how to efficiently implement a powerful subscription billing software, such as BluIQ by BluLogix. Define pricing structures, billing cycles, and product catalogs. BluIQ provides training and support to help your team become proficient users.

Payment Solutions 52

Payment Solutions Payment Features Payment Services Subscription 52

Subscription Flow

MARCH 20, 2024

Keeping all this in mind, in the first section of this blog, we will first be seeing what is SimpleCirc, its features, and why exactly is it such a hot choice for magazine owners in today’s marketplace. With the help of SimpleCirc, transactions run more smoothly.

Payment Services 100

Payment Services Payments Payment Solutions Payment Methods 100

User Pilot

MAY 8, 2023

Creating a personalized user journey (based on product analytics) from the first touchpoint to the point of conversion and beyond is crucial to keep retention rates high in the long run. Using no-code tools to outsource business processes can cut down on internal operating costs and save your company a lot of money in the long run.

Software Review 98

Software Review Outsourcing Services SaaS Sales Hiring 98

Kellblog

JUNE 4, 2023

I enjoy talking with Mark because our skills and experience are complementary. There may be a services relationship (channel) where the GSI agrees to use the vendor’s strategic consultants, acquired at a wholesale price, blended into the team responsible for a project (and in order to ensure there is specific product expertise on the team).

Sales Recruiting 109

Sales Recruiting Compensation SaaS Sales Hiring 109

User Pilot

JULY 30, 2023

It enables you to analyze user behavior in-app, collect feedback, and drive engagement with in-app experiences. Thanks to the data, teams can gain a better understanding of user needs and make data-driven decisions to improve conversions, retention and deliver experiences that delight customers. You can do it with Userpilot’s Paths.

Software Review 97

Software Review Technical Review Social Media Scale 97

Buffer Resources

DECEMBER 5, 2023

Each week, we (the Content team) would receive overflowing inboxes filled with requests to post articles on the Buffer blog. In 2012, we regularly had writers like Matt Ragland share their unique perspectives on the blog. Prioritizing expertise and experience : Our research underscored that quality contributors often come with a price.

Scale 101

Scale Benchmarks Social Media Communication 101

Stax

APRIL 2, 2024

And with merchants expected to pay as much as $502 million extra after price hikes in 2023 and 2024, these fees are shooting up faster than the transaction amounts spent on purchases. Providers with surcharging experience can help you find out who to contact and how. billion in processing fees. Inform your customers in advance.

Merchant Services 88

Merchant Services Payment Methods Payment Services Accept Credit Card Payments 88

Totango

APRIL 25, 2022

To help you navigate the process, we’ve developed a four-part blog series about the mistakes you should avoid when choosing a CS platform. Unfortunately, many platforms on the market either don’t have these critical functionalities, or if they do have them, they’re highly complex and often come with a higher price tag. .

Scale 86

Scale Marketplace as a Service Customer Success Communication 86

How To Buy Saas

MARCH 14, 2024

This will not only help improve customer experience, but also improve your engagements, and boost sales and conversions. So in this blog, I will guide you through some of the top WhatsApp API providers in 2024, why you should you them, and how to find the best fit for your business. Allows full control to send bulk messages.

Payments 52

Payments Payment Solutions Payment Methods Business 52