SaaStr

MAY 6, 2021

Sandi Lin, CEO and Co-founder of Skilljar, and Kathy Lord, its CRO, know a thing or two about Chief Revenue Officers. Between them, they’ve got tips on what to look for in a CRO, and what they’re probably looking for from you. Additionally, if don’t have revenue expertise, you need to make sure someone on your team does.

Sales Hiring 241

Sales Hiring Sales Recruiting Interviewing Revenue 241

Natalia Luneva

OCTOBER 14, 2021

As a growth coach and strategic advisor for SaaS founders, I get hundreds of requests from founders to launch internet challenges/hackathons for their users. 25+ tips to help you create a viral challenge , 20+ challenge/marathon examples, 10+ niches. Tip : Let your participants know how much time they need to invest each day. #2

Social Media 98

Social Media SaaS Software Review compliance 98

SmartKarrot

FEBRUARY 12, 2021

The plethora of solutions or blogs may not be useful when it comes to gaining insight and knowledge. Here are the best insightful SaaS blogs that can help you make better decisions, solve complex issues, or understand new techniques to gain an advantage in the competitive SaaS world. The 20 Best SaaS Blogs You Must Follow.

SaaS 23

SaaS Entrepreneurship Technical Review Social Media 23

OpenView Labs

NOVEMBER 16, 2021

This guide is meant to serve as high-level overview of the most common SaaS metrics, compiled from years of tips, best practices, first-hand knowledge, and data on the subject. Annual Recurring Revenue (ARR). ACV Ratio = Expense of marketing campaigns : Revenue from marketing campaigns. Churn Rates. Big mistake.

Benchmarks 71

Benchmarks Scale Metrics Sales Recruiting 71

Incredo

SEPTEMBER 24, 2019

The industry you operate in is growing, new companies are emerging on the horizon, SaaS owners are making even more money year by year. However, this fact will make you feel motivated only if you are aware of SaaS competition pace and are ready to allocate resources to your SaaS competitor analysis process.

Social Media 188

Social Media SaaS Software Review Technical Review 188

FastSpring

DECEMBER 18, 2020

As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. In some ways, the move from B2B sales happening offline to online mirrors other trends we see in the B2C market. It was just very inefficient and not terribly profitable,” says BizNet’s Director of Customer Experience and Operations, Brian Nicholson.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

ChurnZero

FEBRUARY 17, 2022

9 tips to get your CSMs to adopt Customer Success software. While it’s easy to see the flawed logic in this line of thought (rationalizing complacency over change), our good sense doesn’t stop us from conjuring up those internal fears and inertia. But of course, you’re far from alone in feeling this way. That’s okay.

Customer Success 98

Customer Success Software Compensation Leadership 98

OpenView Labs

JULY 2, 2020

The content comes both from OpenView as well as external experts like our friends at Price Intelligently, Simon-Kucher & Partners, OnStartups and Sixteen Ventures. From Freemium to Product Qualified Leads and Product Led Growth. From Freemium to Product Qualified Leads and Product Led Growth. Table of Contents.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Incredo

NOVEMBER 1, 2019

From sales & marketing alignment to SaaS salespeople compensation. And from SaaS sales models to SaaS pricing. Take as much as you can from this collection. Well, we will keep it short and simple and let you know that sales process is how your prospects become your customers (from awareness to decision making stages).

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Natalia Luneva

JULY 29, 2021

From the marketing perspective, a challenge is an activity that takes a fixed time to complete and takes a user from point A to point B. That’s why you can ask qualifying questions and make sure only people from a certain group accept the challenge. 7 tips to promote your challenge and make it go viral.

Technical Review 52

Technical Review Social Media Software Review SaaS 52

Scytale

FEBRUARY 20, 2024

This comprehensive law regulates how companies and organizations operating in Quebec manage people’s personal data. Companies need to get explicit approval from each individual. A company’s privacy officer should be on board from the get-go, making sure everything’s in tip-top shape.

Systems Review 52

Systems Review compliance Government Banking 52

ChurnZero

FEBRUARY 17, 2022

9 tips to get your CSMs to adopt Customer Success software Have you ever worked at a company where the Customer Success team had to beg for its own tools? While it’s easy to see the flawed logic in this line of thought (rationalizing complacency over change), our good sense doesn’t stop us from conjuring up those internal fears and inertia.

Customer Success 52

Customer Success Software Compensation Leadership 52

Neil Patel

FEBRUARY 4, 2021

My blog attracts millions of viewers, and accolades have stacked up for entrepreneurship, marketing, and influence. From there, he moved to help businesses of all sizes grow through digital marketing and conversion optimization. Neil Patel’s foray into digital marketing began with his blog. NP Digital.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

Navint

NOVEMBER 14, 2019

Navint can provide expert guidance across all sales channels to ensure sales can be unified with finance. Hearing directly from Salesforce on how they manage their internal processes is beyond valuable for anyone in finance. Session Name : Salesforce on Salesforce: How we Automate the Quote-to-Cash Process. Time : 10:00-10:40am.

Finance 53

Finance Revenue Acquisition B2B 53

Neil Patel

JANUARY 12, 2021

The website you’re currently on gets over 2,530,346 visitors and generates over $1 million in annual revenue through its blog. In this step-by-step guide, I’ll teach you how to make a website from scratch in just one afternoon. If you want to earn money from your website, you need to get a stable and fast web host.

Technical Advisors 142

Technical Advisors Software Review Technical Review Systems Review 142

ChurnZero

DECEMBER 14, 2018

It’s time for another installment of our blog series where we spotlight a Customer Success professional and get their take on the industry as well as get to hear some of their top tips they’d like to share. A: In my experience, Customer Success is often confused with pure operations and project management roles.

Customer Success 45

Customer Success Technical Review Scale Outsourced Development 45

Sales Hacker

NOVEMBER 26, 2019

WHAT : Five exciting days of advanced sales training and tips from some of the biggest names in Sales. 2019: LinkedIn’s #1 B2B Sales Expert to Follow. How can you differentiate yourself from the competition, and set yourself up for a successful sales career that keeps getting better, and better? Save the date!

Sales 103

Sales Underperforming Technical Team B2B Technical Review 103

OPEXEngine

DECEMBER 15, 2020

Fortunately, small improvements in your customer churn rate can have a huge impact on MRR and revenue growth over time. ” Read on for awesome customer success insights from the likes of Lincoln Murphy (Sixteen Ventures), Suzanne Gedney (Chargify), and Caitlin Daily (Promoter.io). Plain and simple.

Churn 52

Churn SaaS Payments Payment Methods Payment Solutions 52

Navint

NOVEMBER 14, 2019

Dreamforce offers a unique opportunity to hear directly from Salesforce on how they have positioned themselves as the premier recurring revenue company in the world. In today’s recurring revenue world, there is a significant overlap between Salesforce and ERP making the handoff point confusing and the integration complex.

Finance 40

Finance Revenue Customer Lifetime Value Subscription 40

How To Buy Saas

FEBRUARY 22, 2023

These strategies help you distinguish yourself from the other businesses in your industry while significantly boosting your MRR. These KPIs range from website traffic and signups to demos and monthly recurring revenue. Indeed, we speak from experience). In contrast, genuine SEO experts handle the dirty job.

Technical Review 52

Technical Review SaaS Software Review Sales Hiring 52

User Pilot

MAY 13, 2021

From Alexa putting on your favorite tunes in the kitchen to Siri setting up your morning alarm, product intelligence is the bridge that connects people to products. It’s also important to note that product intelligence differs from business intelligence (BI), data visualization, marketing analytics, and customer data platforms (CDPs).

Underperforming Technical Team 52

Underperforming Technical Team Technical Review Social Media Software Review 52

ProfitWell

APRIL 29, 2019

Let us rage on in the recurring revenue realm. The experts at UC Berkeley and Stanford uncover research from over 3,000 startups, and Intercom’s Insider podcast shares those findings, exploring “the ugly side of growth” with Pipedrive’s Tara Bryant. Here, the subscription news and resources you need now. What's your excuse?

Scale 45

Scale Sales Hiring AI Mobile 45

Baremetrics

MAY 4, 2020

And if you’re not careful, it can slowly eat away at your revenue and bleed your company dry. dunning emails) to customers when their payments fail is your best bet at recovering that lost revenue. That way, you can see exactly how much revenue you’re recovering from each email, performance over time and other info.

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

OpenView Labs

MARCH 30, 2020

Before you know it, you can easily be submersed in wave upon wave of metrics and corresponding acronyms—customer acquisition cost (CAC), annual recurring revenue (ARR), annual contract value (ACV) and lifetime value (LTV), just to name a few. Pro tip: Don’t do either of these things.). Deduct all MRR from downgrades and churn.

Benchmarks 54

Benchmarks Technical Review Churn Scale 54

Chart Mogul

JULY 8, 2020

Conversion copy expert Gillian Singletary suggests a new framework to align copy across all your platforms and use it to instill customer loyalty. In the 1940s, Betty Crocker received 4,000 to 5,000 letters every day from women across the U.S. These women were looking for recipes, cooking tips, and someone to listen to their troubles.

Branding 133

Branding Churn Underperforming Technical Team Retention 133

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. This episode is an excerpt from a session at SaaStr Summit: Enterprise. David Schmaier: Yeah.

Payment Solutions 149

Payment Solutions Pricing Payments Payment Services 149

How To Buy Saas

FEBRUARY 13, 2021

Whether you are a content creator who’s new to live streaming and don’t know which is the best streaming software available in the market, or a business owner who live stream with their customers or connection to teach, train, sell or connect and makes primary revenue source through it. Easy Of Getting Started.

Payment Solutions 69

Payment Solutions Software Review Software Payments 69

Outseta

JANUARY 9, 2019

Expenses We’ve written in the past about our decision to bootstrap the company and shared our operating agreement publicly so that customers and potential employees alike understand how we make financial decisions. Email prospecting was our second biggest undertaking from a marketing perspective. Unit Economics. Then Growth.

Content Marketing 40

Content Marketing SaaS Payments Payment Methods Payment Services 40

ProfitWell

SEPTEMBER 25, 2019

One of the most famous lines from Citizen Kane is, “It's no trick to make an awful lot of money, if that's all you want is to do is make a lot of money.” That’s never been truer for software businesses in particular than in the past 10-15 years, with the internet stimulating an explosion in the number of viable revenue models.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

The Marketing & Growth Hacking Publication

FEBRUARY 21, 2019

To help you out, we’ve scoured mobile application marketing forums, watched webinars, tested platforms, read blogs…and more… to provide this hand-picked catalog of tools, resources, and providers we think you ought to know about. You’ll also want to understand the mobile app category you’re operating in an in-depth way?—?who

Mobile 40

Mobile Marketing Growth Hacking Technical Review 40

SmartKarrot

APRIL 13, 2023

In this blog, we will introduce you to some of the most influential and visionary account management leaders who are shaping the industry with their innovative strategies, thought-provoking content, and inspiring stories. Diana Woodburn Diana Woodburn is an expert, consultant, teacher, writer, and researcher in key account management.

VP of Engineering 11

VP of Engineering Management Scale Consulting 11

SmartKarrot

JANUARY 5, 2021

Proclaimed as the Customer Success growth expert, consultant, and thought leader, Lincoln is a customer-centric growth mastermind. His blog is highly credited as one of the richest sources of actionable information and guidance on Customer Success and SaaS growth. Lincoln Murphy. Jeanne Bliss. Mikael Blaisdell. Rick Adams.

VP of Engineering 21

VP of Engineering Customer Success Scale Technical Review 21

SmartKarrot

OCTOBER 10, 2023

Read this Forbes article on time management tips. Continuous improvement Learning from all QBRs within the company should be assimilated to continually improve the QBR process. But in the hustle and bustle of daily operations, QBRs often get deprioritized or overlooked entirely. Read this blog on Customer Success Metrics.

Underperforming Technical Team 10

Underperforming Technical Team Business Customer Success Metrics 10

SmartKarrot

FEBRUARY 16, 2022

The problem of downloading multiple apps to use a service has been replaced with an easy-to-use interface free from complex installations. As SaaS grows increasingly important in the software landscape, noting the top SaaS influencers and SaaS experts will be helpful. His strategies and tips in SaaS have helped many users.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

Chargify

AUGUST 17, 2017

You’ll likely recognize this description of the beginning of a well-known retail giant: “There was nothing to stop the company from selling everything. You could order from the comfort of your own home. Even if you haven’t hit a growth ceiling, the following growth tips apply to just about any SaaS company.

Scale 53

Scale Sales Hiring SaaS Artificial Intelligence 53

Chart Mogul

JULY 8, 2020

Conversion copy expert Gillian Singletary suggests a new framework to align copy across all your platforms and use it to instill customer loyalty. In the 1940s, Betty Crocker received 4,000 to 5,000 letters every day from women across the U.S. These women were looking for recipes, cooking tips, and someone to listen to their troubles.

Branding 52

Branding Churn Underperforming Technical Team Retention 52

Baremetrics

JANUARY 24, 2021

You may not be an expert, but you are at least familiar with the idea that your customers are only with you for a finite period of time. The graph below, taken from our Baremetrics account, shows our customer churn throughout January 2020. This means that our revenue churn was very low. Let me tell you how we did it!

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71