User Pilot

JULY 13, 2022

Do you follow any product manager blogs? Would you like to discover new ones that will give you valuable insights into product management ? In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience.

Technical Review 91

Technical Review Management Leadership Systems Review 91

SaaStr

DECEMBER 23, 2022

In achieving over $724M in ARR and growing to 2,000+ employees since its founding in 2015, they have learned a thing or two about developing a business. . Sarah Patterson, Samsara’s Chief Marketing Officer, has been there to learn these lessons along with them. Lesson #1: Speed to Lead. Test, measure, and iterate.

Scale 175

Scale Engineering Marketing Scaling 175

SaaStr

JANUARY 11, 2022

Zach Kitschke, the CMO at Canva, has been a part of this hypergrowth since the beginning, and took on v arious roles in marketing, customer service, and product management teams. Build communities around your product. Workshops are a mutually valuable way to get people interested in the product and get early feedback.

Scaling 218

Scaling Social Media Innovation Branding 218

SaaStr

MAY 26, 2021

At Totango, when we transitioned to a full fledged product-led growth (PLG) business model 18 months ago and experienced a large volume of growth and demand (30x in one year), we had to adjust quickly and implement levers to scale – and we learned a lot of lessons along the way. Blog post brought to you by Totango.

Scaling 152

Scaling Business Engagement Innovation 152

User Pilot

JANUARY 16, 2024

Whether you're a complete novice out for beginner lessons or a veteran in search of expert-level knowledge, you'll find the right books for you. Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. The importance of user testing and iterative design.

User Experience 85

User Experience Systems Review Consulting Strategy 85

SaaStr

MARCH 2, 2022

In the early days of SaaS, it was difficult to predict how users would interact with new products. Now, however, the focus is on product-led growth. You can instrument this entire funnel to iterate and discover what ultimately works. We recommend doing small experiments and iterating before launching a full-scale plan.

Outsourcing Services 212

Outsourcing Services Scale Outsourced Development Marketing 212

SaaStr

DECEMBER 5, 2022

Yet, funded startups can learn a lot from the bootstrapped ones to grow smoothly and generate revenue. Paddle’s Senior Product Manager, Allissa Chan, and Chief Strategy Officer, Patrick Campbell, share their experience of scaling a bootstrapped startup. However, you can draw helpful lessons from every user who leaves.

Payments 130

Payments SaaS Payments Payment Solutions Venture Capital 130

SaaStr

MARCH 31, 2024

And I know HubSpot’s a very iconic company, and we’ll learn about the presentation, it changed in flight several times, but I want to hear from Dharmesh and Katie how they focus on culture for real. Then we’ll spend a few minutes digging on the learnings about how we can all do better. This was a big lesson learned.

Part-Time CTO 264

Part-Time CTO CTO Hire CTO Coach CTO 264

SaaStr

JUNE 19, 2021

Read on for advanced learnings from Carilu Dietrich (Board Advisor at 1Password), Katrina Wong (VP of Product Marketing at Segment), and Isabelle Papoulias (CMO at Mediafly). The reason this is so critical is that your accuracy directly influences your product effectiveness and selling power. How sticky is your product?

Sales Hiring 163

Sales Hiring Scale Marketing Sales 163

SaaStr

JANUARY 24, 2020

Where SaaS Stands Today: Benchmarks and Lessons from 16,426 SaaS companies. — The Next Iteration of “Software is Eating the World” 2020 with Atrium and Andreessen Horowitz. — Product Prioritization – How the Best Companies Choose What to Build and When with Menlo Ventures.

Scale 193

Scale Leadership Churn Benchmarks 193

SaaStr

MAY 19, 2022

Pulling from the lessons he’s learned at 1Password, Jeff shares seven essential drivers to becoming a multi-billion dollar company. Building a great product. If your product is so wonderful that people would buy it themselves, you don’t need to sell it to them. You can use product-led growth even in an enterprise model.

Development Team Review 244

Development Team Review B2C Compensation Technical Review 244

SaaStr

AUGUST 10, 2023

Cockroach Labs’ CEO Spencer Kimball shares hard-won lessons from scaling from $0 to $5B and his time as an angel investor for more than 80 different startups. How hot is the space, and what is the product category? How far along is the product idea? And his answer, like many answers in startups, is it depends.

Scale 190

Scale Scaling Sales Hiring Cloud 190

Intercom, Inc.

DECEMBER 10, 2019

Our industry is in the midst of a big philosophical debate about the fundamental way of thinking about how we build our products, with the focus shifting from the outputs of what we build to the business outcomes generated by those outputs. That speed of iteration came naturally to us, and was very fruitful. First some context.

Retention 281

Retention Metrics Scale Startup 281

SaaStr

JUNE 15, 2021

Jyoti Bansal, the founder of AppDynamics and Harness, shares his journey to building his second unicorn company and the critical lessons he learned along the way. At the core, I’m a product guy. I love building great products. Finally, you should also really have a passion for the problem your product solves.

Sales Recruiting 202

Sales Recruiting Scale Software Delivery Travel 202

SaaStr

DECEMBER 20, 2022

That’s why many companies are shifting from a sales-led to a product-led motion. . Merging Sales-led and Product-led Motion Is Hard. So many companies are switching from sales-led to product-led growth, but why? . It’s a huge change management process when you don’t have a lot of users in the product already. .

Revenue 130

Revenue Marketing Sales Mobile 130

SaaStr

FEBRUARY 10, 2023

As Chief Product Officer at DigitalOcean and a developer-turned-entrepreneur, Gabe Monroy shares how founders can avoid the trap of over-engineering products that customers won’t pay for and how to de-risk product development through a simple analogy of candy, vitamins, and painkillers. That’s when OpDemand was born.

Sales Hiring 130

Sales Hiring Development AWS Engineering 130

ChurnZero

MAY 4, 2023

Finally, a whopping 90% of brands with online communities “say that suggestions from the community have been used to improve products or services.” It was an opportunity for us to learn from our previous efforts and to truly help our customers be more successful. Ambassadors are recognized with a badge and custom profile picture.

Development Team Review 98

Development Team Review Technical Review SaaS Scale 98

Chart Mogul

JANUARY 8, 2020

That's why we asked Anna Crowe to share the story of how her team achieved that natural growth and the lessons they learned along the way. Here are five growth lessons we’ve picked up along the way — no salespeople required. #1: Part of this relies on the quality of our product. So, what gives?

Sales Hiring 103

Sales Hiring Sales Acquisition Retention 103

SaaStr

JULY 11, 2019

Join Leah Busque, TaskRabbit founder and Fuel Capital general partner as she talks about crushing the pivot, doing a complete product reboot and the lessons learned along the way. First lesson learned, I truly believe that any product you are bringing to market, you need to have what I call BHAGs, big, hairy, audacious goals.

Scale 117

Scale Marketplace as a Service Sales Recruiting Scaling 117

SaaStr

APRIL 30, 2023

As we gear up for SaaStr Europa 2023 in London on 6-7 June and SaaStr Annual 2023 in the SF Bay Area on 6-7 September , we wanted to take a look back at some of our most iconic speakers and sessions from over the year, that we can still learn from today. Most of them don’t use any products in the work tracking category.

Sales Hiring 253

Sales Hiring Underperforming Technical Team Technical Review Scale 253

Upscope

JUNE 1, 2021

This lessons learned series is part of our live SaaS resource list we're building while launching a new product. What one sentence was most important to our product creation and why? "If We find that new product ideas are always exciting. More than spending months on dozens of new blog posts.

Technical Advisors 52

Technical Advisors Development Sales SaaS 52

SaaStr

JUNE 15, 2021

Join 10,000 fellow founders, investors and execs for 3 days of unparalleled networking and epic learnings from SaaS legends from Sep 27-29 across 40+ open acres at the San Mateo County fairgrounds at the SF Bay Area. Jason : I learned a little lesson yesterday, let me make sure. You learn a lot about putting on events.

Scale 287

Scale Underperforming Technical Team Engineering Wireless 287

Intercom, Inc.

MARCH 15, 2018

Partnering with the Infrastructure, Data and Developer Productivity teams, his group builds the tools that support every Stripe engineer and keep Stripe reliable and performant. All the while, he’s been sharing his latest thoughts on infrastructure, devtools, management and more, on his Irrational Exuberance blog. I was at Yahoo!

Engineering 214

Engineering Management Merchant Services DevOps as a Service 214

ProfitWell

MAY 6, 2020

Today, a deep dive on lessons in resilience —from the minds of two software leaders who’ve successfully led their own way through darkness and downturn. And Amy Konary says we can learn a lot from these truth-telling moments for businesses. And below are the three lessons she's taken from her experience as a key player amid turmoil.

Innovation 52

Innovation Subscription Payment Features Forecasting 52

SaaStr

APRIL 2, 2019

She will share her top 5 lessons learned in building and scaling SaaS businesses from $1M to $500M in ARR including expanding to serve upmarket customers, moving from product to platform, and how to hire well to drive breakthrough customer experiences and business growth. Want to see more content like this session?

Scale 197

Scale Sales Hiring Scaling Strategy 197

Casey Accidental

NOVEMBER 28, 2023

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. After product/market fit, most companies’ obsession is not thinking about how to create their next amazing product. When you find product/market fit, problems don’t go away.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

SaaStr

NOVEMBER 12, 2019

Join him for a session on lessons learned over the years through Pardot to Calendly. I recruited a classmate of mine from college and we set out to create this marketing automation product geared towards the small and mid-sized business. From a product point of view, our timing was impeccable. FULL TRANSCRIPT BELOW.

Sales Recruiting 165

Sales Recruiting Scale Outsourcing Services Sales Hiring 165

Neil Patel

FEBRUARY 4, 2021

My blog attracts millions of viewers, and accolades have stacked up for entrepreneurship, marketing, and influence. Neil Patel’s foray into digital marketing began with his blog. As Neil learned tips, tricks, and best practices, he decided to share what he learned on a blog to help other businesses find similar success.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

SaaStr

DECEMBER 3, 2019

And super proud of what he’s done to take his learnings from that experience and build this incredible community, the SaaS community globally. So I think there’s a lot of lessons to be learned and hopefully you will today walk away with some very tangible takeaways of what you can do to accelerate your business.

Scale 132

Scale Sales Hiring Development Team Review Technical Review 132

SaaStr

JULY 18, 2019

Lucidchart has been recognized as one of the most mature Product Lead Growth business models in the market, driving over 700,000 registrations per month, combined with a hyper-efficient B2B business model. Our core product Lucidchart lets you express your ideas visually. It didn’t happen by accident. Join us at SaaStr Europa 2020.

Marketing 108

Marketing Payment Methods Payment Solutions Payments 108

SaaStr

DECEMBER 17, 2019

Hear from Plaid co-founder and CEO, Zach Perret, as he walks through his lessons learned building Plaid and how it found itself at the center of the fintech ecosystem. We have a product strategy and a company strategy and it happens that this acquisition was a fantastic fit there. Enter the platform company. Ari : Okay.

Payments 148

Payments SaaS Payments Banking Underperforming Technical Team 148

SaaStr

JANUARY 10, 2022

So all of these five awesome companies, many of whom were customers of they have that combination, they make it super easy to buy and try very much consumer products that we might all love, like Peloton, Spotify, or even crossovers into B2B like LinkedIn. When they have the pain point, they should come be able to try out the product, adopt.

Sales Hiring 222

Sales Hiring Scale Revenue Pricing 222

SaaStr

APRIL 23, 2019

Brex Co-Founder and CEO Henrique Dubugras will talk about what he’s learned building the fastest-growing B2B company. Learn what he did differently the second time around and the specific decisions he made to drive growth among B2B companies with Brex. How they came up with the idea of Brex, and product market fit.

Sales Hiring 161

Sales Hiring Sales Recruiting Scale Payment Methods 161

SaaStr

OCTOBER 3, 2019

I’m really excited to give this talk about a great company and some really great lessons learned from the journey. And the topic here really is as much about key lessons as it is really the reality of the entrepreneurial journey in a SaaS company. Minimally viable product. I appreciate it.

SaaS 144

SaaS Sales Hiring Scale Innovation 144

User Pilot

AUGUST 6, 2023

That is why companies use in-product communication , email newsletters, support calls, live chats, and social media channels to ensure that customers get a seamless experience. Split-testing different survey iterations to optimize response rates. Customers nowadays expect omnichannel customer experience when they deal with a business.

Investment 73

Investment Banking Social Media Customer Lifetime Value 73

Chart Mogul

JANUARY 8, 2020

That's why we asked Anna Crowe to share the story of how her team achieved that natural growth and the lessons they learned along the way. Here are five growth lessons we’ve picked up along the way — no salespeople required. #1: Part of this relies on the quality of our product. So, what gives?

Sales Hiring 52

Sales Hiring Sales Acquisition Retention 52

User Pilot

MAY 16, 2022

Product-led onboarding is something of a revolution in the SaaS industry. In this article, we’re going to break down what product-led onboarding is and how product teams can implement it effectively to drive customer success. That’s a surefire sign of a product-led company. What is product-led onboarding?

Onboarding 91

Onboarding Customer Success Scale Strategy 91