SaaStr

FEBRUARY 7, 2024

Let’s deep dive into how combining innovative demand gen strategies with a modern tech stack and specific team setup can provide a winning formula for scaling B2B growth, even with low budgets of greater than a 2x burn multiple. How to use community as a driver of product-led growth. So, how do you achieve that? So you have a 2.4x

Scale 229

Scale Sales Hiring Strategy Marketing 229

User Pilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. Want to see how Userspilot can help you optimize your product funnel? Its different stages. Book the demo!

Social Media 86

Social Media Sales Funnel Acquisition Retention 86

Subscription Flow

FEBRUARY 20, 2024

If you are on the lookout for automated billing software for small businesses, this is the blog for you to read. In today’s world, having automated billing software is of immense importance because most SaaS companies are growing at an impossibly fast rate due to the various technological booms that are taking place around the world.

Payment Solutions 102

Payment Solutions Payment Features Payment Services SaaS Payments 102

User Pilot

APRIL 10, 2024

As your business grows, you can expect the number of support tickets to increase and the stress levels of your customer service team to go up. Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. Create granular content.

Software Review 84

Software Review AI Search SaaS Technical Review 84

SaaStr

MARCH 13, 2023

To expand using a bottom-up model, SaaS businesses need to create a more delightful experience for every user. These experiences don’t just happen when customers unlock your product’s value without jumping through several hoops. Few SaaS brands have been able to hone in on this the way Scratchpad and OpenPhone have.

Growth Hacking 218

Growth Hacking Social Media SaaS Business 218

User Pilot

JANUARY 8, 2024

This article shows you how. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. In-app strategies for converting free or trial users to paying customers. Personalize your campaigns. Book a demo now to begin.

Acquisition 101

Acquisition Strategy Social Media Underperforming Technical Team 101

Sales Hacker

SEPTEMBER 22, 2023

Subscribe for free to receive new posts and support my work. Turning a free sign-up into an enterprise logo involves a multi-step process that requires careful planning, design, and execution. Set the right product limitations for your free account. Include a full-feature free trial.

Enterprise 87

Enterprise Scale Generative AI SMB 87

User Pilot

JULY 13, 2023

Are you trying to find out how to measure growth of a company? Growth is the lifeblood of any company, and it is paramount for any SaaS company. Measuring a company’s growth helps you understand how much you progressed and where you stand. What is the company’s growth rate?

Metrics 90

Metrics Customer Lifetime Value Benchmarks Churn 90

User Pilot

MARCH 31, 2023

How do you build a successful free-to-paid conversion strategy for your SaaS? This is a question every customer success manager must address in order to turn free users into paying customers. TL;DR The free trial conversion rate is the percentage of users that upgrade from a free trial to a paid account.

Strategy 85

Strategy SaaS Payments Payment Solutions Payment Methods 85

User Pilot

MARCH 14, 2023

How do you boost your freemium conversion rate and accelerate your SaaS growth? This allows them to collect usage data and customer feedback to improve the product. This allows them to collect usage data and customer feedback to improve the product. A SaaS conversion rate normally ranges between 1% and 10%.

SaaS 95

SaaS Onboarding Benchmarks B2B 95

Subscription Flow

MARCH 1, 2024

Imagine a situation where each prospective client that visits your website receives a seamless checkout experience, resulting in a rise in conversions and satisfied customers. A payment gateway is not just an essential component that connects customers’ bank accounts to your merchant platform—it is more than a service.

Payment Services 95

Payment Services Payments Payment Methods Merchant Services 95

User Pilot

MARCH 26, 2023

Trying to conduct a conversion funnel analysis to find out why your sales conversion rates are still not up to the mark? It is an essential process to get the necessary insights for conversion rate optimization and your SaaS product growth. You’ve come to the right place! Let’s start! What is a conversion funnel?

Underperforming Technical Team 92

Underperforming Technical Team User Experience Customer Lifetime Value Retention 92

User Pilot

NOVEMBER 2, 2023

How is marketing-led growth different from product-led growth and sales-led growth? You will also learn how to choose the right growth strategy for your SaaS and how to leverage marketing-led growth to achieve your business goals. First, MLG helps increase your brand awareness and visibility in the market.

Strategy 94

Strategy Marketing Social Media AI Search 94

User Pilot

APRIL 10, 2023

Could freemium work for your SaaS business? TL;DR A freemium strategy is based on a free plan that offers limited functionality or usage for unlimited time. Instead of offering only basic features or limited usage, a free trial gives access to the full product for a limited period. Book the demo !

Strategy 80

Strategy SaaS Onboarding Marketplace as a Service 80

User Pilot

JANUARY 19, 2023

Do you want to measure your product’s success using quantitative metrics? You need to have a solid understanding of key quantitative metrics if you want to focus on and improve essential aspects of SaaS businesses like success measurement and customer retention. How do they differ? What are quantitative metrics?

Metrics 95

Metrics Customer Lifetime Value Retention Onboarding 95

User Pilot

DECEMBER 10, 2023

Are you a product-led or sales-led kind of SaaS? The final stage in the process is review; when you reflect on how to improve the other stages and aspects of your PLS motion. Book the demo to see how! Here’s how it works: Users get access to the product for free. Let’s dive right in!

Scale 98

Scale Sales Software Review Retention 98

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales.

Venture Capital 52

Venture Capital SaaS Data Scale 52

User Pilot

APRIL 3, 2024

Wondering how to create a resource center for your SaaS product? A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. It reduces the load on your support team and improves customer satisfaction by providing self-service support.

AI Search 91

AI Search Software Review SaaS AI 91

User Pilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. It attracts people (who’d otherwise be strangers) to become your customers. Best of all, it compounds its ROI as you start iterating strategies and optimizing your marketing process. But how can you use it?

B2B 100

B2B Development Team Review Software Review Marketing 100

User Pilot

JANUARY 31, 2023

Product launch metrics provide valuable insights that you can use to improve your product and increase product growth. Here we will discuss how you can define product launch success and how to track, monitor, and improve it. TL;DR Product launch in SaaS refers to bringing a new or upgraded product to the market.

Metrics 90

Metrics Scale Software Review Retention 90

User Pilot

MAY 1, 2024

Are you planning to build a community for your product but are intimidated by the amount of work needed? Building a community is no walk in the park, but creating a brand community around your product can be easy and even fulfilling as long as you stay focused on your goals. That’s understandable!

Branding 75

Branding Social Media Acquisition Advertising 75

Subscription Flow

JANUARY 26, 2024

When evaluating the growth and valuation of SaaS businesses, Monthly Recurring Revenue (MRR) is arguably the most commonly used SaaS metric out of all of them. Keeping all that in mind, in this blog we will be underscoring the importance of SaaS MRR growth.

SaaS Payments 52

SaaS Payments Payments SaaS Payment Features 52

User Pilot

JUNE 8, 2023

Event data allows you to understand your users’ behaviors and needs on a deeper level. As a result, you get the key that opens the door to a treasure of product growth insights for your SaaS business. As a result, you get the key that opens the door to a treasure of product growth insights for your SaaS business.

SaaS Payments 85

SaaS Payments Data Payment Solutions Payments 85

User Pilot

JUNE 15, 2021

UX or CS teams who are trying to improve their SaaS user onboarding experience often ask us: Which software companies have the best user onboarding experiences? The problem is that every SaaS is unique, each with their own Aha! As a result each SaaS Onboarding flow has to be unique. Productboard. StoryChief. Salesflare.

Onboarding 145

Onboarding SaaS User Experience Software 145

User Pilot

OCTOBER 29, 2023

We also look at: how to calculate willingness to pay factors that influence it how product managers can boost it Let’s get right to it! WTP helps SaaS companies choose optimum prices for their products to maximize profit. SaaS product teams also use it to prioritize features and evaluate the feasibility of new motions.

SaaS 97

SaaS Interviewing Pricing Market Research 97

Baremetrics

OCTOBER 8, 2021

For many SaaS enterprises, Stripe is the payment processor of choice. That’s why most SaaS businesses use a third-party analytics dashboard for everything from basic SaaS metrics to financial forecasting and customer segmentation. Try Baremetrics free. How do you calculate CAC for Stripe customers? What is CAC?

Payment Services 96

Payment Services Payment Methods Payments SaaS Payments 96

User Pilot

MARCH 31, 2023

What user onboarding metrics should you track if you want to evaluate your onboarding processes? We all know that successful onboarding is especially important for SaaS companies since they depend on a subscription-based business model. Tracking the metrics helps you improve your onboarding process and retain more customers.

Onboarding 80

Onboarding Metrics Retention Scale 80

User Pilot

FEBRUARY 3, 2023

The customer onboarding lifecycle is the ongoing process of educating users on your product and helping them achieve success with it. In SaaS, onboarding is the key to not only converting free users into paid customers but also driving long-term loyalty. Point users to key actions with onboarding checklists.

Education 96

Education Onboarding Customer Success Engagement 96

User Pilot

MARCH 1, 2022

Looking for ways to bring back inactive users for your SaaS? In this article we’ll go over: how to define an inactive user -SaaS- (hint: it’s not just a user that hasn’t logged in). Inactive users are not just people who stopped using your platform. The end-of-trial email.

Engagement 97

Engagement SaaS Social Media Churn 97

Baremetrics

JULY 20, 2021

If there’s one brand you and I can learn from to become better SaaS marketers, it’s HubSpot. HubSpot Academy), HubSpot has aced the SaaS marketing game in more ways than one. Anyone in tech can tell you, the SaaS industry is growing at an insane rate. Define your ideal buyer persona 2. Study your competition 4.

SaaS Payments 105

SaaS Payments Payment Services Marketing Payment Solutions 105

User Pilot

JUNE 2, 2023

Product adoption metrics tell you how well your platform is performing. By regularly tracking them, you can improve your in-app experience and drive higher feature adoption —which translates to more retention and customer loyalty. Formula to calculate the free trial conversion rate. What is product adoption?

Metrics 83

Metrics Customer Lifetime Value Churn Onboarding 83

User Pilot

APRIL 20, 2023

Improving product adoption is a pivotal part of any product manager’s job. Nailing the product adoption process will help boost free-to-paid conversion rates , improve customer retention , and boost customer loyalty. Your job is to help move your customers smoothly from one stage to the next. Let’s go!

Customer Lifetime Value 74

Customer Lifetime Value Onboarding Retention Innovation 74

User Pilot

JANUARY 31, 2023

Have you ever used Customer Success Qualified Lead (CSQL) to drive product growth and increase your revenue? In this article, we’ll go over what a know what customer-qualified lead is, why it’s important to track them and how can this help increase revenue. If not, then you’re missing out! Let’s get started!

Customer Success 89

Customer Success Revenue Software Review Strategy 89

Subscription Flow

NOVEMBER 28, 2023

A major issue that arises, especially in the B2B SaaS business model, is how to break into the upmarket market as startups develop into scaleups that are primarily focused on increasing their market capitalization. In their early stages, SaaS software startups typically target the early adopters in the tech or mid-market segments.

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

User Pilot

MARCH 27, 2023

In SaaS, your customer’s opinions and experiences determine your success. With NPS surveys , you can gauge your customer’s overall sentiment and identify improvement areas. Tracking NPS after the free trial is over to get insights into what worked well and what was lacking.

SaaS 90

SaaS Onboarding Customer Support Customer Success 90

User Pilot

DECEMBER 22, 2023

How do you write a UX microcopy that helps users accomplish their objectives and drives conversions? Microcopy helps users discover relevant features and understand how the product works so that they can use it effectively to achieve their goals. Get the demo to see how! Let’s get right to it! What is microcopy UX?

AI 98

AI Scale User Experience Onboarding 98

User Pilot

JUNE 5, 2023

The SaaS conversion funnel adapts the traditional marketing funnel to the unique B2B SaaS environment. The SaaS funnel was designed to help SaaS business owners navigate the tricky world of a high-churn, often oversaturated B2B market. Likewise, how you optimize for success will differ from one stage to another.

SaaS 74

SaaS Sales Funnel Customer Lifetime Value Acquisition 74