SaaStr

DECEMBER 29, 2023

In part one of this week’s Ask-Me-Anything (AMA) with SaaStr founder and CEO Jason Lemkin, he answered the community’s questions about whether all anyone cares about is AI anymore, investor appetites going into 2024, vertical SaaS, and thriving as a solo founder. Catch up on the first half here if you missed it. The market wants it.

Scale 221

Scale Sales Hiring Customer Success AI 221

Baremetrics

AUGUST 30, 2021

Few business owners are as passionate about what they do as those of SaaS companies. What Is owner’s equity in SaaS? What Is owner’s equity in SaaS? What’s included in owner’s equity in SaaS? Additional paid-in capital Is owner’s equity an asset? What Is owner’s equity in SaaS? Table of Contents. Conclusion.

SaaS 97

SaaS Outsourced Development Payment Services Payments 97

SaaStr

OCTOBER 27, 2023

Catch up on part one here , where he deep dives into what he really thinks about AI, Sales and lead Gen for SaaS in 2024. Building and scaling a startup isn’t for the faint of heart and often comes with many ups and downs that SaaS veterans have experience in. So, let’s jump right into Part Two. Is that a good approach? They don’t.

Sales Hiring 234

Sales Hiring Scale Venture Capital Generative AI 234

SaaStr

MARCH 17, 2021

And yet … I’d say one of my Top 100 mistakes as a SaaS CEO has been not really understanding just how far folks could go. For example, while things weren’t all roses after our acquisition, that same team that was killing it at $1m a month in MRR was far better at $2m and $3m MRR than they were at $1m.

Sales Hiring 288

Sales Hiring Sales Recruiting Scale SMB 288

Buffer Resources

JANUARY 15, 2024

With Google promising to prioritize "helpful content" going into 2024 and studies showing that as little as 5 percent of all content assets generate 90 percent of customer engagement, helpful, engaging B2B content is a north star B2B marketing teams must strive for. Interview them. Learn their language. Listen intently. "  2.

B2B 55

B2B Technical Advisors SaaS Payments Underperforming Technical Team 55

SaaStr

MARCH 19, 2021

For example, telehealth has skyrocketed at a 300X increase given the cloud and COVID combination. The Cloud is expanding and moving forward at a phenomenal rate, so we invited the team at Bessemer Venture Partners back to SaaStr to unveil their latest findings in the 2021 State of the Cloud. Is Cloud growth sustainable for the long term?

Cloud 191

Cloud Scale Payment Methods Payment Solutions 191

SaaStr

JANUARY 31, 2023

Securing funding has become more challenging for SaaS companies over the past few years as VC firms have grown more cautious about their investments. Greer explains, “The classic example of a venture fund, you’ve got this base of LPs. Financial benefit from participating in an asset class with greater upside.

Investment 199

Investment Startup Branding Acquisition 199

Blulogix

JANUARY 5, 2024

Example: Netflix charges customers a monthly fee for access to its streaming content. Example: Adobe generates recurring revenue through its subscription-based Adobe Creative Cloud service. Example: A software-as-a-service (SaaS) company tracks how many customers cancel their monthly subscriptions.

Subscription 52

Subscription Payment Features Payment Services Payments 52

Unbounce

AUGUST 13, 2019

Taylor Loren knows it better than anyone: SaaS is a tough almond to milk. The nature of the software as a service (SaaS) model is that your customers need to resubscribe every month (or year, depending). For SaaS marketers, volume is the name of the game. How Can Resource-Strapped SaaS Marketers Put Lead Gen Content to Work?

SaaS 111

SaaS Acquisition Content Marketing Benchmarks 111

ChurnZero

MAY 4, 2023

Companies operating in the SaaS space also stand to gain by borrowing a page from this playbook and striving to build a community online. Research suggests SaaS companies that foster online customer communities strengthen key metrics that are important to Customer Success. We landed on a theme that made sense: a neighborhood.

Development Team Review 98

Development Team Review Technical Review SaaS Scale 98

Subscription Flow

JANUARY 3, 2024

Most SaaS companies, on the other hand, treat pricing as an afterthought, setting it and then forgetting about it, rather than viewing SaaS flexible pricing strategies as ongoing processes critical to their success. Read more: SaaS Pricing Trends to Boost Sales & Revenue in 2024 Why do you need flexible pricing?

Pricing 52

Pricing Payment Features SaaS Marketplace as a Service 52

Baremetrics

JULY 20, 2021

If there’s one brand you and I can learn from to become better SaaS marketers, it’s HubSpot. HubSpot Academy), HubSpot has aced the SaaS marketing game in more ways than one. Anyone in tech can tell you, the SaaS industry is growing at an insane rate. Let’s understand this with an example. Table of Contents.

SaaS Payments 105

SaaS Payments Payment Services Marketing Payment Solutions 105

Baremetrics

SEPTEMBER 14, 2021

This article will dive into the main principles of accounting for SaaS. The Baremetrics blog has a ton of articles about accounting, so be sure to check out some of our other favorites! What Makes SaaS Accounting Different from Traditional Accounting? What Makes SaaS Accounting Different from Traditional Accounting?

SaaS Payments 93

SaaS Payments Payment Services Payments Payment Features 93

Incredo

JULY 8, 2019

We hope our article will help you cut the clutter and scale your SaaS business to uncharted limits. 1 You Should Own a SaaS Company . SaaS (Software-as-a-service) is one of the main service models of cloud computing, alongside IaaS (Infrastructure-as-a-service) and PaaS (Platform-as-a-service). Let’s dive in! #1

Outsourcing Services 200

Outsourcing Services Scale Outsourced Development Sales Hiring 200

Baremetrics

AUGUST 23, 2021

When bootstrapping a business, you are using your personal assets—cash, of course, but also your garage, home office, personal car, laptop, and anything else you can extract value from—to build and expand your business. What does bootstrapping look like for SaaS? Table of Contents. What are the bootstrapping stages?

Business 96

Business Payment Services SaaS Payments Payment Solutions 96

User Pilot

JUNE 20, 2023

An exceptional user onboarding experience can make all the difference for your SaaS company's growth. She has helped several successful SaaS companies improve their onboarding processes. Looking to level up your user onboarding knowledge with onboarding books? But where do you begin? Rating: It has a high rating of 4.54

Onboarding 93

Onboarding VP of Engineering SaaS Consulting 93

Baremetrics

OCTOBER 12, 2021

Your SaaS business needs a solid system for finding qualified leads and converting them to customers if it will survive and thrive. Examples of outbound lead generation tactics include TV commercials and radio ads. According to the 2019 CSO Insights by the Miller Heiman Group, 37.8% of businesses struggle with lead generation.

Payment Methods 98

Payment Methods SaaS Payments Payment Services Sales Hiring 98

Baremetrics

FEBRUARY 3, 2021

Pricing your SaaS. These articles are good if you’re in the early stages of starting a SaaS company and can help you get off on the right foot. 5 SaaS Analytics Tools to Track & Grow Your Business. Pricing your SaaS. There are a lot of ways to price your SaaS. 5 Ways to Prevent Involuntary Churn in SaaS.

Sales Hiring 64

Sales Hiring SaaS Payments Payment Services Payments 64

SaaStr

OCTOBER 30, 2021

Gorgias is the leading contact center for e-commerce and it’s been a fun one to track at SaaS, from 1,000 to 3,000 to now 7,000 customers. That left me with only one asset to invest, time. My personal objective was simple, learn as much about SMB SaaS as I could and move on to another company to continue learning.

Scale 254

Scale Sales Hiring Sales SMB 254

User Pilot

JUNE 19, 2023

By analyzing cohort retention rates , SaaS businesses can establish the lengths of the customer relationship, predict the customer lifetime value and use them to forecast future revenue. How do you leverage it to reduce churn and improve your retention rates ? Let’s get right to it! Behavioral cohorts use in-app behavior to group users.

Retention 89

Retention Social Media Customer Lifetime Value Acquisition 89

Baremetrics

JANUARY 18, 2022

This is particularly useful for SaaS businesses without many brick-and-mortar assets. Competitive pricing is key to succeeding in a global market. There are now an estimated 213 million registered companies globally, each competing with one another on the basis of service, customer care, and pricing. Table of Contents.

Payment Methods 98

Payment Methods Pricing Payment Services Strategy 98

SaaStr

JANUARY 6, 2023

He’ll dig into real-world examples for reducing friction in sales, product, and customer success. How do you ensure your solution gets implemented and retained? In this session, Attentive Co-founder & CEO Brian Long walks through some of the lessons learned at Attentive on their path to over 5,000 customers in 5 years.

Enterprise 130

Enterprise Sales Funnel Innovation Branding 130

User Pilot

JANUARY 15, 2024

The roadmap to becoming a UI/UX designer is less about following a strict path and more about embracing a mindset of continuous learning. It might sound exciting. But how do you know where to begin in UX design ? Let’s review the UI/UX roadmap, what UI and UX are, and how you can get into this career path. What is UX design?

Software Review 88

Software Review Interviewing User Experience Technical Review 88

User Pilot

APRIL 10, 2021

The larger your SaaS empire becomes, the more likely this is to be the case. Why is Customer Segmentation important for SaaS? Customer Segmentation Examples in practice Conclusion. It’s an essential concept for SaaS businesses because you can customize primary, secondary, or tertiary onboarding to a segment’s unique needs.

Social Media 98

Social Media Onboarding compliance Enterprise 98

ChurnZero

NOVEMBER 18, 2021

Customer education is why I live in a jungle. I’ve never been a green thumb, and I wanted to change that. I started researching easy ways to keep my plants alive with as little maintenance as possible. I ended up learning (from the Tikitytok) about a plant medium called LECA (lightweight expanded clay aggregate).

Education 98

Education Scale SaaS Engagement 98

FastSpring

NOVEMBER 14, 2019

Additionally, because digital products exist as either a digital asset or piece of software, they can easily be reproduced and repeatedly sold without manufacturers. Nelio software is one example of a SaaS company that decided to develop a software solution to meet the needs of a growing market. Need some inspiration?

Marketplace as a Service 65

Marketplace as a Service Software Engineering Software Development 65

User Pilot

JUNE 29, 2023

There are many fantastic examples to draw from across the SaaS marketplace. Well-written user documentation can be a huge asset to you, your team, and your end users. Let’s get you started! TL;DR User documentation describes any kind of helpful material intended for the user of a product. What is user documentation?

Management 90

Management Technical Review Software Review Customer Support 90

Natalia Luneva

APRIL 30, 2021

In my guest post on CustomerThink I talked about the benefits of community building and how it helps SaaS companies get a few steps ahead of their competition. To get more practical, I recently interviewed over 10 SaaS companies and asked them 4 questions: Which platform(s) do you use to run your community? .

Marketing 98

Marketing Social Media SaaS New CTO 98

How To Buy Saas

AUGUST 16, 2021

A major hurdle when building your SaaS Newsletter awareness is keeping up with the constant requirement for new content, new insights, and new product information. Let’s say your SaaS marketing staff is already writing valuable, relevant blogs and articles for your ideal customer profile (ICP). What is SaaS Newsletter?

Engagement 52

Engagement SaaS Pricing Education 52

FastSpring

DECEMBER 5, 2018

Additionally, because digital products exist as either a digital asset or piece of software, they can easily be reproduced and repeatedly sold without requiring your business to deal with manufacturers. Nelio Software is one example of a SaaS company who decided to develop a software solution to meet the needs of a growing market.

Marketplace as a Service 61

Marketplace as a Service Software Technology Software Engineering 61

The Angel VC

SEPTEMBER 29, 2012

I've been thinking about a "DOs and DON'Ts" article geared towards early-stage SaaS founders and upcoming SaaS founders for a little while now. I thought it would be a good idea to summarize what I've learned about SaaS in the last few years and put it into a format like this. So how does an attractive SaaS market look like?

Software Review 121

Software Review SaaS Payment Features Benchmarks 121

Scytale

APRIL 2, 2024

Naturally, finding the ideal security compliance SaaS solution can be challenging (and daunting) considering the many factors that impact the decision-making process (your industry, risk landscape, budget, regulatory requirements). But this comes as no surprise to us – we get it.

Technical Review 40

Technical Review Systems Review compliance Software Review 40

Scytale

APRIL 2, 2024

Naturally, finding the ideal security compliance SaaS solution can be challenging (and daunting) considering the many factors that impact the decision-making process (your industry, risk landscape, budget, regulatory requirements). But this comes as no surprise to us – we get it.

Technical Review 40

Technical Review Systems Review compliance Software Review 40

Natalia Luneva

JUNE 2, 2021

I interviewed 10 SaaS companies asking them: Why they use event marketing in their strategy; . 10 SaaS online event marketing examples. It doesn’t matter what niche your SaaS company is in. Video marketing has developed into event marketing and now encompasses a much broader scope of content formats. During the event we

Scale 105

Scale SaaS compliance Education 105

Neil Patel

MAY 18, 2021

Your website can be your strongest sales asset or your weakest link. For example, if your website gets 1000 visitors a month and has a five percent conversion rate, you’ll get 50 conversions per month. A high-converting website works even when you’re sleeping, bringing in sales and growing your business 24 hours a day.

Sales Hiring 129

Sales Hiring Scale Education B2C 129

BetterCloud

JANUARY 9, 2020

This article is excerpted from BetterCloud CEO David Politis’s new book, The IT Leader’s Guide to SaaSOps (Volume 2): How to Secure Your SaaS Applications. SaaS applications are a double-edged sword. As a result, SaaSOps calls for new operational controls and processes to protect SaaS data.

Scale 59

Scale Cloud SaaS Engineering 59

Intercom, Inc.

JANUARY 16, 2020

We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients. Andrey Khusid, founder and CEO of Miro , hasn’t done many interviews. Andrey and his team are finding out.

Consulting 249

Consulting Marketplace as a Service Scale Development 249