User Pilot

JULY 18, 2023

The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money. Pay attention to support and customization, and make sure it has the right templates, integrations , and scalable pricing plans.

Software Review 96

Software Review Software Management Azure 96

SaaStr

JANUARY 10, 2022

Anne Raimondi: On pricing and packaging I would also really think about that total value delivered. And as a SaaS application, we have the luxury of being able to use that usage information to our advantage and actually provide a better user experience. So check and check. The other thing is what is that lead doing inside the product?

Sales Hiring 207

Sales Hiring Scale Revenue Pricing 207

Sales Hacker

MARCH 1, 2024

GTMnow is the media extension of GTMfund – sharing insight on go-to-market from working with hundreds of portfolio companies backed by over 350+ of the best in the game executive operators who have been there, done that at the world’s fastest growing SaaS companies. Why are SaaS companies embracing it? So, owned media.

VP of Engineering 71

VP of Engineering Scale SaaS AI Search 71

SaaStr

NOVEMBER 21, 2020

In Today’s Episode We Discuss: * How Rob made his way into the world of SaaS as a product manager and how that led to his founding Salsify over 8 years ago. * How does Rob think about the bundled vs unbundled thesis within SaaS? When is it right for SaaS companies to turn down potential customers? Harry Stebbings: Not at all.

SaaS Payments 248

SaaS Payments Scale Payment Services Payment Solutions 248

Chaotic Flow

JULY 21, 2015

SaaS businesses can be overwhelmingly complex. Getting noticed on the Internet gets harder every year and almost every SaaS product category has a crowded field of competitors. The first post in a series introduced a simple framework for understanding SaaS customer alignment and its many benefits. Not Everyone Needs Your Stuff.

Acquisition 133

Acquisition Scale SaaS Pricing 133

ProfitWell

SEPTEMBER 10, 2020

The SaaS industry is growing fast, but if you want to be one of the companies contributing to that trend, you'll need to know the secrets of successful SaaS businesses. In this post, we'll lay out a SaaS growth blueprint. In this post, we'll lay out a SaaS growth blueprint. SaaS growth is looking strong.

SaaS Payments 66

SaaS Payments Trends Merchant Services Payments 66

User Pilot

JUNE 29, 2023

There are many fantastic examples to draw from across the SaaS marketplace. As your product iterates and evolves over time, users need to be able to learn how to use the new features you launch. Continuously update, test, and improve user documents The best user documentation continually evolves. moment quickly. Resource center.

Management 94

Management Technical Review Software Review Customer Support 94

User Pilot

JANUARY 26, 2023

We also look at a few excellent examples of inclusive product design in SaaS. You can achieve this by providing users with inclusive technology, like keyboards or mice, while in SaaS, this usually means making the UI more accessible and intuitive. Webinars , tutorials, demos , walkthroughs. Are you ready to dive in?

Sales Recruiting 98

Sales Recruiting Interviewing Development Social Media 98

SaaStr

JUNE 3, 2020

It’s 2020 and SaaS buyers are more skeptical and suspicious, more disbelieving, more unconvinced than they were in 2019. The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And what I’d like to talk to you about today is the SaaS Trust crisis we’re seeing.

Software Review 178

Software Review Scale Technical Review SaaS 178

Baremetrics

SEPTEMBER 5, 2021

Company X may choose webinar registrations as an MQL behavior while Company Y may choose an MQL as a lead that downloads multiple white papers. Every company has their own definition of a PQL, and that definition evolves as the product matures into different stages. What is a SQL? SQLs typically move from being MQLs.

Payment Solutions 95

Payment Solutions SaaS Payments Payment Services Payment Methods 95

ProfitWell

MARCH 24, 2020

Software-as-a-subscription (SaaS), is the go-to business model for software. The ways in which companies price may vary but all SaaS companies rely on recurring revenue as a business model. The absolute beauty of SaaS as an industry is that success comes down to one giant formula that every subscription company is following.

Subscription 72

Subscription Payment Features Payment Methods Payments 72

SaaStr

JULY 10, 2020

352: Decacorns ($10B+ valuation) are everywhere in SaaS, despite the downturn. SaaStr CEO Jason Lemkin discusses what the new landscape of SaaS means for you in 2020. How is it performing and that in many ways of course is the most, single most important determinant of your success in SaaS. So we spent a lot of time there.

Scale 182

Scale Sales Hiring Pricing Sales Recruiting 182

Upscope

JANUARY 5, 2020

10 companies show you their positioning strategy How Superhuman achieved positioning by creating an engine Upscope's SaaS positioning lesson? Upscope's SaaS positioning lesson learned: They never even got to the third line In April Dunford's book we read that positioning is a deliberate exercise. They enjoyed working with SaaS.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

Sales Enablement, SaaS and Growth

DECEMBER 4, 2017

Within the software as a service (SaaS) industry it’s increasingly common to have a growth team that seeks out marketing arbitrage opportunities. Growth from new channels and tactics for SaaS businesses is particularly important - they operate in an environment where organisations have two options, they can either grow fast or die slow.

Marketing 131

Marketing Outsourcing Services Social Media Technical Review 131

ProfitWell

MARCH 24, 2020

Software-as-a-subscription (SaaS), is the go-to business model for software. The ways in which companies price may vary but all SaaS companies rely on recurring revenue as a business model. The absolute beauty of SaaS as an industry is that success comes down to one giant formula that every subscription company is following.

Subscription 40

Subscription Payment Features Payment Methods Payments 40

ProfitWell

APRIL 8, 2019

In SaaS Land, Unicorns Are Real. Instead of accepting our fate as second-fiddle to the robot overlords, it’s time to change the way we measure success, and Forbes has the human-first metrics we need in a constantly evolving world. According to TechCrunch , Netflix is still too cheap (even post price hike). But profitability?

Social Media 45

Social Media Software Review Sales Hiring Subscription 45

BrightBack

AUGUST 8, 2019

According to a recent Private SaaS Company Survey by KBCM Technology Group (formerly Pacific Crest Securities), a dollar acquired costs $1.15 By taking a systematic approach to retaining customers, SaaS and subscription companies can grow in a long-term, sustainable way. Test and evolve tailored offers to stay.

Systems Review 45

Systems Review Churn Retention Technical Review 45

Ramp Ventures

MARCH 16, 2017

Now, let’s assume that 3% of those visitors took him up on his SaaS product’s 30-day free trial. Since you don’t have dozens of salespeople on hand, you decide to drive people to a webinar that’ll be able to handle a big audience in a short period of time. Don’t forget, you can also win on price by starting low to gain traction.

Acquisition 40

Acquisition Scale Growth Hacking Advertising 40

ProfitWell

APRIL 29, 2019

Step back to basics for a sec with a (far from basic) guide to B2B sales proposals from PandaDoc , an in depth look at navigating it all from interactive pricing tables to action plans, social proof, and usability & accessibility. People search online with intent — and search engines are evolving to keep up with demand.

Underperforming Technical Team 45

Underperforming Technical Team Cloud Mobile Engineering 45

SaaStr

APRIL 24, 2020

In Today’s Episode We Discuss: * How did John make his way into the world of SaaS over 2 decades ago and how did that lead to his running a $3Bn ARR business line at Adobe and lead to his joining Domo? Harry Stebbings: We are back in the world of SaaS. John Mellor: I got into SaaS before I knew I was getting into SaaS.

Scale 214

Scale Leadership Strategy Technology 214

SaaStr

JANUARY 28, 2020

And then, we ripped it out and Aaron went and talked to some of the top SaaS companies from today and added the case studies. Maria is one of the top SaaS leaders in marketing, just finished up the CMO Vanna plan, which IPOed. This is the best of times in SaaS, right? We wrote a book together. Aaron : Yeah. Maria : Yeah.

Sales Hiring 204

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 204

Point Nine Land

OCTOBER 22, 2019

The hammers find their nail In this case, the “nail” would eventually become Clio, a cloud-based software as a service product that helps lawyers manage every aspect of their practice, from document management to client billing, all for one low monthly price that smaller firms could actually afford.

Technical Review 40

Technical Review Scale Sales Hiring Business 40

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. So I think that is somewhat of a good news in this in that SaaS businesses are sticky.

Sales Hiring 159

Sales Hiring Scale SaaS Payments Payment Services 159

SmartKarrot

OCTOBER 13, 2023

Workshops, how-to guides, and webinars can turn your customers into experts, maximizing their satisfaction and perceived value. Offering Superior Customer Support In today’s SaaS dominated landscape, a product or service’s value isn’t solely determined by its features or price point.

Retention 10

Retention Strategy Marketplace as a Service Innovation 10

TriTuns

MARCH 20, 2019

Jason is also co-host of, “The Jasons Take On…” a monthly webinar and podcast program that covers a wide-range of customer success topics. This guest blog was written by Jason Noble , a UK-based Expert in Customer Success. Being Customer Centric. And what has the impact been with your customers? Jason Noble. Jason Noble.

Sales Hiring 40

Sales Hiring Leadership Underperforming Technical Team Technical Review 40

TriTuns

MARCH 20, 2019

Jason is also co-host of, “The Jasons Take On…” a monthly webinar and podcast program that covers a wide-range of customer success topics. This guest blog was written by Jason Noble , a UK-based Expert in Customer Success. Being Customer Centric. And what has the impact been with your customers? Jason Noble. Jason Noble.

Sales Hiring 40

Sales Hiring Leadership Underperforming Technical Team Technical Review 40

TriTuns

MARCH 20, 2019

a monthly webinar and podcast program that covers a wide-range of customer success topics. Jason is an established leader in Customer Success and SaaS, with over 20 years of global experience working across customer success, service delivery, account management, customer support and professional services. Being Customer Centric.

Sales Hiring 40

Sales Hiring Leadership Underperforming Technical Team Technical Review 40

SaaStr

JULY 2, 2019

We had all the pricing information, we had all the techniques for integrations and so forth. Dannie : How do I set up a webinar for the very first time? Does she want to go to a webinar? Dannie : That’s kind of the hiring profile that we’ve gone after, and it’s evolved over time. What does she want?

Enterprise 146

Enterprise Scale Sales Hiring SMB 146

SaaStr

JULY 1, 2020

Patrick Campbell’s got thousands of SaaS companies and pricing and issues. We did a couple of webinars, thousands of people come, the goal is as quickly as possible in these crazy times, let’s learn together what leaders like Brex, Atlassian and others, what are we doing right now today. Sam Blond: KPIs included.

Merchant Services 173

Merchant Services Scale Sales Recruiting Sales 173

SmartKarrot

JULY 8, 2020

Be it a SaaS or an Enterprise, Pendo understands your company-specific needs and allows you to achieve all business milestones easily. Customer requirements evolve but Pendo makes it easy for you to track them and deliver the best services with its 6-dimensional product cloud. is often regarded as a great product for the pricing.

Technical Review 10

Technical Review Systems Review Machine Learning Artificial Intelligence 10

SaaStr

JULY 29, 2020

There were all these software companies and then the advent of all these SaaS application companies like Salesforce and Workday that were breakout successes. One thing if you’re a SaaS business for every 100 million in revenue, you need about 300 to 350 people. And so this huge shift was going on. Michelle: Yeah.

Sales Hiring 166

Sales Hiring Outsourcing Services Scale Sales Recruiting 166

Intercom, Inc.

JUNE 28, 2018

Too many startups focus on the first S in SaaS, but they forget all about the second one. To really succeed in the SaaS world, you have to build a product that solves your customers’ needs, not just your own. That’s why enterprise solutions usually require a call or demo before you talk about price.

Scale 184

Scale Sales Hiring SaaS Sales 184

Intercom, Inc.

JULY 25, 2019

In this installment, SVP of Product Paul Adams and I explore our product principles in depth, discussing everything from how they evolved to the qualities that make a good principle. ” Des: Yeah, get into those meetings and make sure they’re not shopping without price tags. And the principles have evolved.

Engineering 209

Engineering Software Review Technical Review Systems Review 209

Intercom, Inc.

DECEMBER 12, 2018

When preparing for any technology implementation, if you’re anything like me your first step is to head straight to Google or G2 Crowd , compare feature sets and pricing, and maybe kick the tires with a free trial to see if it’s a good fit. ABM has evolved from buzzword to a “must-have” for marketing teams today. Zoom – webinars.

Technical Review 223

Technical Review Technology Scale Marketing 223

Intercom, Inc.

DECEMBER 20, 2018

Not to mention, he’s scaling seven of his own SaaS companies – including Mailshake , a cold email outreach tool for sales. Dustin: You run two very different businesses: Web Profits, a growth agency, and Ramp Ventures , which owns an impressive seven SaaS companies. Sujan’s no stranger to finding the cutting edge in growth.

Scale 151

Scale Scaling Technical Review Systems Review 151

Sales Hacker

JANUARY 23, 2018

New SaaS Sales & Education Partner Directory: A Platform for Unbiased Sales Thought Leadership. Here’s a bird’s eye view of our newly relaunched SaaS Sales & Education Partner Directory. It’s exciting, as we aim to be a platform that allows SaaS brands to build targeted thought-leadership to new audiences.

Sales Recruiting 92

Sales Recruiting Scale Sales Hiring Sales 92

Sales Hacker

DECEMBER 21, 2020

Just read a bit on the raise of Zoom which managed to grow its stock price 7x during the crisis. Free or paid webinars. Gaining significant popularity lately, webinars are here to stay. The costs of running a webinar are very low and there are many webinar software tools to choose from. Newsletters. Case studies.

Scale 104

Scale B2B Social Media Content Marketing 104