Remove topic sales-tools
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The PLG Trap : Lessons Learned from Oliver Jay, former CRO at Asana

Tom Tunguz

These are three of the lessons that stood out to me espcially managing the transition from product to sales-led growth (PLG -> SLG). Second, the PLG -> SLG (sales-led growth) transition has two parts. But more important, the sales pitch must also change (in addition to the pricing/packaging). First, revenue is fuel.

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5 Predictions about the Future of Customer Success in 2024 with Gainsight CEO Nick Mehta and SaaStr CEO Jason Lemkin

SaaStr

We just wrote up how some of the biggest changes of SaaS are now coming, specifically in Customer Success and Sales. Some buyers wanted fewer tools, or they preferred to consolidate spend with existing vendors. Sales grew a little less. Is it the end of an era for customer success in SaaS? The world has changed.

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10 Great Questions to Ask a VP Sales During an Interview

SaaStr

One of the classic original SaaStr posts was on the Top 10 Questions to Ask a VP of Sales Candidate. We did an update of that classic post below together with this brand new video on the topic: Use this script for hiring that first VP of Sales. Ready to hire your first VP Sales? But haven’t done it before?

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GTM 84: Outbound Isn’t Dead: This is How to Reach the Inbox with Stephen Hakami

Sales Hacker

Stephen started the company in 2019 after a sales career of being frustrated with bad data, and set out to build a prospecting tool that’s powered by live LinkedIn data. The recent acquisition of Drift by Salesloft and the topic of consolidation in the sales tech stack. The hardest lesson Stephen learned in sales.

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Bonus Clouded Judgement 6.5.23 - Upcoming Liquidity Crunch?

Clouded Judgement

The central bank has several tools at its disposal to implement monetary policy. Quantitative Easing (QE) Quantitative Easing (QE) is a monetary policy tool used by central banks to inject money into the economy to stimulate economic activity. In the U.S., monetary policy is conducted by the Federal Reserve. But then things shifted.

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Building a Product-Led Growth Machine: Office Hours with GC Lionetti

Tom Tunguz

Previously, GC served as Vice President of Self-Serve Growth at Dropbox, and also led Product Marketing for the Developer Tools Division at Atlassian. Travis is Head of Founder Experience at Redpoint and was formerly SVP of Global Sales at Optimizely and VP of Platform Sales at Salesforce. How do you think about hiring?

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The ultimate customer support tech stack for 2022

Intercom, Inc.

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. So before you begin searching for specific tools, define your goals upfront.