ProfitWell

MAY 5, 2020

Today, we’ve found the best in Twitter threads on topics you’ll want to dig into —like positioning amid a pandemic and the miscomprehension of product. You can also share the data with friends, colleagues, and fellow industry players that could use it right now. Now, what's happening in B2B SaaS news? 7 day +0.5% | ??

SaaS Payments 52

SaaS Payments Payment Solutions Payments Scale 52

Baremetrics

MARCH 15, 2021

Now let us have a look at the best business reporting solutions for SaaS businesses and how they can assist you in effective decision making. It tracks all subscription-related metrics such as Monthly Recurring Revenue (MRR) , Customer Lifetime Value (LTV), Churn Rate , etc. Table of Contents.

SaaS Payments 98

SaaS Payments Payment Methods Payment Solutions Payments 98

Baremetrics

OCTOBER 12, 2021

Marketing qualified leads: These have performed simple actions like website visits and completing a lead capture form in exchange for an online resource. Lead magnets: This is a beneficial resource that motivates prospects to provide their information and become leads—for instance, gated content like an e-book. Try Baremetrics Free.

Payment Methods 98

Payment Methods SaaS Payments Payment Services Sales Hiring 98

Intercom, Inc.

JULY 26, 2022

So how can you empower them to have maximum impact without using maximum resources? Now multiply that 2.5 Efficiency is all about doing more with the resources you have. And for any support team, your most important resource is your support reps. Check out these additional resources: What is proactive support?

Payment Methods 118

Payment Methods Payment Solutions Payments Payment Services 118

ProfitWell

APRIL 1, 2020

And they’re now unveiling the findings. Endless questions linger when we’re amid an unprecedented time, topics that aren’t going anywhere any time soon. Large and small companies alike have offered help in different ways—donating time, resources, and services. The more resources, the better, right?

Healthcare 59

Healthcare Communication Branding B2B 59

ChurnZero

SEPTEMBER 8, 2020

Long live Net Dollar Retention “ you’ll find out “Churn is only wounded” [link] #SaaStrAnnual CAC: Customer Acquisition Cost LTV: Customer Lifetime Value ARR: Annual Recurring Revenue pic.twitter.com/6INkuoPtCB. The usual suspects are only half the story as to why Churn is such a complicate topic.

Customer Success 90

Customer Success Customer Lifetime Value Churn Retention 90

ProfitWell

AUGUST 6, 2020

Today on Recur Now, we’re taking the value metric one step further by talking about the best pricing strategy for SaaS: value-based pricing. If your company has the time and resources to make value-based pricing work, you absolutely should. To recap our Recur Now episode on value metrics ? 3 Analyze the data. #4

Pricing 87

Pricing Strategy Technical Review B2B 87

ChurnZero

JANUARY 25, 2024

As companies find more ways to support their customers and build recurring revenue, “traditional” CS skillsets are no longer enough. KPIs now include not just customer satisfaction scores but also revenue-related metrics like renewal rates, upsell and cross sell targets, and customer lifetime value.

Customer Success 52

Customer Success Sales Recruiting Sales Hiring Scale 52

OPEXEngine

AUGUST 23, 2022

Our August SaaS conversation focused on high performance in R&D, with OPEXEngine CEO and Founder Lauren Kelley hosting Bain Expert Partner Rob Levy for an energizing discussion on this critical topic. Rob brings a wealth of operating, board and investor experience to the discussion. R&D Spend as a % of Revenue Benchmarks.

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

ProfitWell

APRIL 22, 2020

I am consistently on the lookout for solid podcasts, and this week I found one perfectly tailored to my Recur Now crew. Our very own Patrick Campbell was just featured again on the pod, chatting with Andy on things like: our current economic whirlwind, ProfitWell’s expansion to SLC, and behind-the-mind of building the Recur Network.

Pricing 61

Pricing Growth Hacking Interviewing Subscription 61

ProfitWell

MARCH 30, 2020

We’re looking at the data from January 2019 to present day from B2B and B2C companies , regarding their monthly recurring revenue—creating a vision of current SaaS market growth. The G2 Learning Hub posted a software marketing playbook for the COVID-19 crisis, a resource I am admittedly geeking out over. Top B2B SaaS news.

Software Review 52

Software Review B2C Scale B2B 52

ProfitWell

APRIL 20, 2020

Regardless of your go-to virtual platform as it stands right now, you’d be remiss not to check out BlueJeans. On the morning of April 23, we’re hanging with Predictable Revenue’ s Co-CEO, Aaron Ross, because their team has built some of the most powerful recurring revenue outbound strategies out there. Verizon sure thought so.).

Wireless 52

Wireless Software Review Venture Capital Technical Review 52

ProfitWell

MAY 8, 2020

You can also share the data with friends, colleagues, and fellow industry players that could use it right now. Now, what's happening in B2B SaaS news? When revenue is tied directly to recurring monthly payments, any negative experiences that lead to churn have a direct impact on your bottom line. We can do better than that.”.

Scale 52

Scale Payment Solutions Payments SaaS Payments 52

ProfitWell

MAY 28, 2020

Today on Recur Now, a serious turning point for post-crisis culture. And while almost all employers believe improving mental health in the workplace is good for their business, 17% acknowledge that they aren't offering any resources at all, according to a survey of 1,379 U.S. Listen wherever you get podcasts: ??Petition

B2B 66

B2B Trends Consulting Innovation 66

ProfitWell

APRIL 9, 2020

So why now? The Product-Led Growth Collective , if you aren’t familiar, is a community-driven resource—made for growth-minded folks, by growth-minded folks. That’s a wrap on your April 9 episode of Recur Now. This series is a Recur Studios production—the fastest-growing subscription network out there.

Interviewing 52

Interviewing Education B2B Subscription 52

ProfitWell

MARCH 10, 2020

On a previous episode of Recur Now , we talked about the idea of branching outside of your respective niche. Tackling unconscious bias was a recurring topic of the summit. That’s it for your March 10 episode of Recur Now. If you find use for this show, subscribe for more like it at profitwell.com/recur.

Compensation 66

Compensation Subscription Payment Features Company Culture 66

ProfitWell

MARCH 16, 2020

Whether it’s due to the pandemic , or the fact that remote is revolutionizing the way we work , the more resources, the better. If you’re not submerging yourself in the possibilities of remote right now, you’re doing yourself a disservice. This has been a Recur Studios production—the fastest-growing subscription network out there.

Technical Review 52

Technical Review Software Review Travel Leadership 52

ProfitWell

MARCH 2, 2020

It may just be in Panera’s best interest to focus on resonance over reach right now. If interested, here are some solid resources on brand loyalty and NPS: Wistia’s Brand Affinity Marketing Playbook. So I'm linking to extended resources below if you're intrigued.). And that’s it for your March 2 episode of Recur Now.

Retention 52

Retention Subscription Payment Features Churn 52

ProfitWell

MAY 15, 2020

You can also share the data with friends, colleagues, and fellow industry players that could use it right now. And attaining that affinity is the exact reason we launched an entire network of shows— the Recur Network —specifically for our industry, with a hyper focus on finding the truth in this space. churn) are trending.

Branding 52

Branding B2B Growth Hacking Entertainment 52

ProfitWell

MARCH 3, 2020

Now Hire Sales. And I lead our function that works hand-in-hand with our portfolio leaders on growth strategies, whether they need help with pricing and packaging or their go-to market strategy, or optimizing conversion in their funnel, we like to be the first resource that they call for help.”. Kyle Poyar at OpenView. See you there.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

ProfitWell

FEBRUARY 12, 2020

If you’re intrigued by value-based pricing yourself, here are some of our best resources on the topic: Value-based pricing: the modern way to price. But now that Disney+ is seemingly dominating its streaming goals, check out what Patrick and Peter predicted for these two back in 2019 (and how correct they really were).

Branding 52

Branding Advertising Entertainment Subscription 52

Sales Hacker

NOVEMBER 13, 2020

Check 3 resources before asking someone for help. (ex. The key is to seek out the expert on the topic rather than defaulting to the person you’re most comfortable with. #4 Now, tie these dreams to your goals as a sales rep. As you answer these questions, look for recurring themes. Asking the wrong person.

Sales Hiring 113

Sales Hiring Sales Sales Enablement Engineering 113

OpenView Labs

SEPTEMBER 22, 2020

A few we’ve done so far: Philanthropy spotlight : We’re lucky to have a company of activists, so we set up a recurring monthly session where employees can share the ways they’re impacting the community and how others can get involved. Current events and coffee : Another recurring event. More remote work resources.

Sales 65

Sales Travel Engagement Development 65

ProfitWell

FEBRUARY 28, 2020

For now, we’ll have our eyes on eBay to catch their next move. Pipe is, namely, a financing platform that provides non-dilutive financing to SaaS companies in the form of an instant cash advance—because until now, the solution for SaaS cash has primarily been found in dilutive equity rounds. What's down the Pipe?

Payment Methods 52

Payment Methods Payments SaaS Payments Payment Solutions 52

ProfitWell

MAY 12, 2020

You can also share the data with friends, colleagues, and fellow industry players that could use it right now. Now, what's happening in the B2B SaaS world? So Elizabeth outlines the pathways you can take to implement this new mindset—which could ultimately be the difference between your succeeding and struggling right now.

Scale 52

Scale B2B Acquisition Subscription 52

User Pilot

MAY 31, 2023

Utilizing in-app resource centers to allow users to submit feedback, such as feature requests or bug reports. Now, we'll go through some of the fundamental types of survey questions that can help you gather meaningful, actionable data. Submit a feature request in the Userpilot 's resource center.

Data Analysis 90

Data Analysis Scaling Artificial Intelligence Data 90

Valuize Consulting

MARCH 23, 2020

SaaS expansion revenue is the economic lifeblood of recurring revenue for companies that wish to grow. As customer success experts, we at Valuize take pride in studying the critical role that recurring revenue economics plays in the sustainable growth of companies in the subscription/consumption economy.

Revenue 40

Revenue Scale SaaS Benchmarks 40

ProfitWell

MAY 20, 2020

You can also share the data with friends and fellow industry players that could use it right now. And it's a real problem right now. We now have the most amazing science that proves without doubt sleep deprivation affects every aspect of our health and our productivity.". Our ProfitWell crew has also found intrigue in the topic.

B2B 52

B2B Trends Data Subscription 52

Baremetrics

NOVEMBER 17, 2020

Once we had a bit more room in our recurring revenue we started hiring people. Think about the resources your business needs in order to function, and avoid spending money on unnecessary tools or hiring too fast. We’re now transitioning into a business where we also drive more and more revenue for our users though Hypefury.

Social Media 105

Social Media Pricing Interviewing Startup 105

User Pilot

NOVEMBER 19, 2023

As users commit to additional services, you can anticipate and project recurring revenue with a higher degree of confidence. Upselling is when you prompt customers to pay for your premium plan and access advanced project analytics, resource management tools, and priority support. Bundling is another form of upselling.

Strategy 82

Strategy Customer Lifetime Value SaaS Business 82

Totango

FEBRUARY 5, 2021

Another option is to organize your presentation by topic category. Improving Margin/Efficiency: Emphasize Annual Recurring Revenue (ARR) to Customer Success Manager (CSM) Ratio, account coverage, and time spent on onboarding. For CFOs: Emphasize financial KPIs and trends. KPIs to Share With Executives. Highlight trends.

Customer Success 72

Customer Success Business Forecasting Onboarding 72

FastSpring

DECEMBER 18, 2019

From explaining the purpose of a Merchant of Record to breaking down emerging regulations like the GDPR and PSD2, the FastSpring blog covered a wide variety of important ecommerce-related topics for businesses looking to sell more, stay lean and compete big. So You Created An Affiliate Program, Now What?

Merchant Services 78

Merchant Services Payment Methods Payment Services Payment Solutions 78

CustomerSuccessBox

NOVEMBER 16, 2021

Arguably, there are differentiating opinions that Net Revenue Retention (NRR) or Monthly Recurring Revenue (MRR) might be better. So we can now get down to how to build them. For our scenario, renewals are necessary for stable recurring revenue. Now you need to establish which customers will benefit from your playbook.

Scale 52

Scale Payment Features Customer Success Churn 52

ProfitWell

MAY 29, 2020

We are inevitably hearing about remote work now more than ever before—its effectiveness, downfalls, long-term implications, short-term struggles. I also dug up intel on this from Hiten himself, a veteran in remote product work, from an episode on this topic from our series, Tradeoffs. Confusion to the Max. More on this ?

B2B 64

B2B Outsourced Development Technical Review Entertainment 64

ProfitWell

MARCH 5, 2020

A topic we can, quite frankly, never get enough of. That’s it for your March 5 episode of Recur Now. If you have news or resources to share with our listeners, email me at abby@recurnow.com and we’ll connect on a potential feature in the show. And finally, a newly dropped newsletter you gotta get on board with.

Scale 52

Scale Underperforming Technical Team Airlines Subscription 52

OPEXEngine

JUNE 9, 2020

So now let’s talk about the future. Now the work has shifted to longer-term strategies including data security due to increased phishing attempts, improving technology stacks, and deploying cloud-based tools that are better suited for today’s environment. We are doing everything we can to make sure that people have adequate resources.

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

ProfitWell

JUNE 22, 2020

Space is limited so register now to secure your spot. Patrick will unpack one of the trickiest growth topics: pricing. This has been a Recur Studios production—the fastest-growing subscription network out there. Know anyone who might also benefit from this data? Or, they can subscribe directly at index.profitwell.com.

Subscription 56

Subscription Payment Features Trends Retention 56