OPEXEngine

JUNE 11, 2020

Every few months I take a look at the top read blog posts on OPEXEngine, to make sure I have a solid understanding of the topics that you are looking for more insight on. And month after month, I see some of the same topics come to the top of the list. Some companies track bookings, ARR and recognized revenues, others track billings.

SMB 59

SMB SaaS Benchmarks Subscription 59

User Pilot

MARCH 26, 2024

Starts at $499/month and includes everything in Starter plus unlimited feature tagging, an in-app resource center, A/B testing options , AI-powered content localization, event-based content triggers, a dedicated customer success manager, and extra integrations like HubSpot/Salesforce. Predictive analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Starts at $499/month and includes everything in Starter plus unlimited feature tagging, an in-app resource center, A/B testing options , AI-powered content localization, event-based content triggers, a dedicated customer success manager, and extra integrations like HubSpot/Salesforce. Predictive analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Starts at $499/month and includes everything in Starter plus unlimited feature tagging, an in-app resource center, A/B testing options , AI-powered content localization, event-based content triggers, a dedicated customer success manager, and extra integrations like HubSpot/Salesforce. Predictive analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Starts at $499/month and includes everything in Starter plus unlimited feature tagging, an in-app resource center, A/B testing options , AI-powered content localization, event-based content triggers, a dedicated customer success manager, and extra integrations like HubSpot/Salesforce. Predictive analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Starts at $499/month and includes everything in Starter plus unlimited feature tagging, an in-app resource center, A/B testing options , AI-powered content localization, event-based content triggers, a dedicated customer success manager, and extra integrations like HubSpot/Salesforce. Predictive analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

SaaStr

OCTOBER 24, 2022

Product-led growth is a popular topic these days. This allows you to have like a really cheap acquisition for customers, but the billing model is typically a little bit different as well with usage-based and consumption-based models. The magic of developer products and the pricing model is the expansion.

Underperforming Technical Team 183

Underperforming Technical Team Outsourced Development Development Part-Time VPE 183

Andreessen Horowitz

OCTOBER 4, 2023

If this is your first time embarking on a debt raise, it can be a daunting task , particularly given the sheer number of options, structures to consider, resources required, and ever-evolving debt provider landscape. Topics of discussion will include company overview, background of the management team (i.e.,

Outsourcing Services 128

Outsourcing Services Software Review Scale Banking 128

OpenView Labs

MARCH 30, 2020

In response to the ongoing public health crisis presented by COVID-19 and expected economic impact, OpenView’s Capital Markets team began publishing a roundup of recommended financial and capital market resources in mid-March. Outlined below is a collection of key financial and capital market resources from the week ending 3/27.

Marketing 52

Marketing Government Software Review Systems Review 52

Navint

NOVEMBER 13, 2019

Session Name: Enabling a Subscription Model Using the Salesforce Platform. This is another customer driven session on a topic that is complex for finance organizations to solve because of the impact that subscriptions have across lead to revenue lifecycle. Session Name: Salesforce CPQ and Billing: Roadmap Sneak Peek 1.

Finance 56

Finance Revenue Subscription Payment Features 56

Unbounce

MARCH 23, 2020

Brick and mortar restaurants and small businesses are readjusting their business models to keep serving and keep people employed. They’ll reach out, confirm your industry, and ensure you won’t be billed. Finally, we’d like to be a resource in uncertain times—we’re just working out what that looks like right now.

Healthcare 139

Healthcare Travel Government Social Media 139

ProfitWell

MARCH 3, 2020

And finally, the evolution of B2B SaaS billing. And I lead our function that works hand-in-hand with our portfolio leaders on growth strategies, whether they need help with pricing and packaging or their go-to market strategy, or optimizing conversion in their funnel, we like to be the first resource that they call for help.”.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

Kellblog

FEBRUARY 2, 2023

Think hard and model multiple scenarios before doing a structured round — a dilutive downround or a clean company sale just might drive more long-term value. Consumption pricing has been a hot topic for the past few years with many boards pressing companies to adopt consumption-based models. My model versus your model.

Software Review 120

Software Review Development Team Review Underperforming Technical Team Scale 120

Outseta

OCTOBER 12, 2020

But we had one major advantage—the idea that we chose to build was not one that needed “validating”—the categories of software that we offer (CRM, billing, email marketing, etc) have staying power and have been validated long ago. This is solely a matter of the business model. Four years in, that remains true!

Venture Capital 144

Venture Capital Entrepreneurship Scaling SaaS 144

Incredo

NOVEMBER 1, 2019

Here is a collection of 10 resources that will help you: . maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . And from SaaS sales models to SaaS pricing. SaaS Sales Models. Do you you know 3 most popular SaaS sales models? Hopefully, no. .

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Frontegg

MAY 20, 2021

This will also reduce resource consumption, which will lead to lower billing notes. This is the basis for request-response and event-based models. The disadvantage of this approach is that it is a blocking model. The other option we have is asynchronous communication, which is a non-blocking model.

Scale 145

Scale Transportation Underperforming Technical Team Communication 145

Baremetrics

DECEMBER 18, 2019

Choose the right activation model. Most marketers and entrepreneurs optimize their activation model — how you get users into the product — for lead volume or lead conversion rate. Find the activation model that results in the most customers long-term. The five major activation models I’ve categorized are: Freemium (e.g.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

OPEXEngine

JUNE 9, 2020

Harvard Business Review recommends a model that has fewer ‘knee-jerk’ cost cutting tactics, blended with a few strategic investments. There are 5 strategic actions your service organization should consider implementing before the crisis ends to ensure a faster recovery: Embrace the new model for service delivery.

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

Chart Mogul

NOVEMBER 30, 2023

The challenge The solution Data warehouse ETL processes How we visualize data Future plans, closing thoughts The challenge: why we needed a data engineering team ChartMogul integrates with various billing systems, normalizes and aggregates the received data, and then visualizes SaaS metrics into charts and tables.

Engineering 52

Engineering K8S orchestration (Kubernetes) Data AWS 52

Neil Patel

MARCH 12, 2021

Luckily, there are tons of resources to get you started—including this guide. Below, I’ll walk you through how to build out your app idea and then share five resources to help you launch your app. Duolingo uses this model, though they also offer a paid plan. 5 Resources to Help You Build Your App. Usability Geek.

Payment Methods 144

Payment Methods Payment Solutions Payments Sales Hiring 144

OpenView Labs

SEPTEMBER 24, 2020

Related read: The Ultimate SaaS Pricing Resources Guide. You may even want to pull in these reps to pilot new pricing models before they go to GA. Pricing is an extremely cross-functional topic. Getting your pricing strategy right is incredibly important for any company. Average discount relative to list price by deal value.

Pricing 91

Pricing Scale Sales Hiring Systems Review 91

OpenView Labs

SEPTEMBER 14, 2021

“Data is the new oil,” has become somewhat of a trope in the tech community: a quippy statement to illustrate the vast amount of data in the universe ( forecasted to reach almost 80 zettabytes in 2021 ), and the incredible power that will be granted to those who can mine that resource for all its worth. . Big data isn’t always better data.

AI Search 65

AI Search AI Machine Learning Artificial Intelligence 65

Natalia Luneva

JANUARY 13, 2021

However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. Their Resource center offers data reports, guides, templates. The number of resources is so huge that you can even filter them by topic, industry, content type, and experience level.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

OpenView Labs

JANUARY 13, 2022

See: The Ultimate Product-Led Growth Resources Guide. Pricing models must be adaptable – 4/5 on this. We took off a point as there are still too few people who understand pricing models well enough to make them adaptable. At the same time, the first signs of a return of inflation began to put pressure on pricing models.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

OpenView Labs

JANUARY 26, 2022

PLG—what it changes and what it doesn’t—was the topic of conversation when Sara Varni joined Blake Bartlett on The BUILD Podcast. With a traditional, sales-enabled model, events are much more focused on selling. In a PLG model, events take on an enablement role. Currently CMO at Attentive, Sara was previously the CMO at Twilio.

Scale 77

Scale Marketing Sales Hiring Outsourced Development 77

Chart Mogul

SEPTEMBER 15, 2023

These materials will take you from the basics SaaS Metrics — 101 to more advanced topics like Go-To-Market and Product-Led Growth (PLG). The SaaS Business Model & Metrics: Understand the Key Drivers for Success by David Skok, Matrix Partners SaaS Metrics — 201 A slightly deeper dive into SaaS industry metrics. Happy reading!

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Chargify

OCTOBER 14, 2019

We think NiceReply sums up the complementary roles of the customer support and customer success teams well in its article on the topic : “Success teams mark the path. At Chargify, we’ve made the conscious decision to specialize in the billing and revenue management needs of SaaS businesses. Support teams keep it clear of obstacles.”.

Merchant Services 68

Merchant Services Customer Support SaaS Scale 68

OpenView Labs

MAY 29, 2020

Outlined below is a collection of key financial and capital market resources from the week ending 5/29. . Financial resources. Capital market resources. The post Financial Resources and Capital Markets Roundup for 5/29/2020 appeared first on OpenView. The X’s and O’s of SaaS. “If IRR and a 2.7x Business planning .

Marketing 52

Marketing SMB Benchmarks Pricing 52

Navint

NOVEMBER 14, 2019

Session Name: 3 Reasons Why You Must Build Your Billing Process Around Your Customer. In this session, ITProTV will provide valuable insights into how moved their traditional back office functions (billing) into the front office. Session Name: Enabling a Subscription Model Using the Salesforce Platform. Time: 1:45-2:05pm.

Finance 40

Finance Revenue Customer Lifetime Value Subscription 40

OpenView Labs

JUNE 8, 2021

It coincides with achieving faster revenue growth at scale, building a truly customer-centric culture, and enabling a land-and-expand business model. Only one public SaaS company, New Relic, has fundamentally shifted towards a consumption model in the spotlight. Still, ditching subscription-based pricing is easier said than done.

Pricing 52

Pricing Software Review Scale DevOps as a Service 52

Point Nine Land

JUNE 18, 2023

In the example above, customers can’t churn within their first billing cycle, i.e. month 0. Figuring out how to calculate this is a hot topic in its own right, but remember: if you’re spending more than the GDP of a small country, that’s probably too much. Month 0 is the month they converted.

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128

SaaStr

NOVEMBER 16, 2020

Why does Andy think the seat-based pricing model in SaaS will die? Andy MacMillan: I spent five years at Oracle in the Fusion Middleware Group, working in Thomas Kurian’s org and ended up hopping over to Salesforce to learn the SaaS business model and ran a business inside of Salesforce for a while. It’s topic based.

Sales Hiring 200

Sales Hiring Scale Leadership Sales Enablement 200

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Chargify

AUGUST 9, 2017

In today’s post we’ll cover: Why the subscription business model is the perfect fit for B2B IoT companies, and how new and old companies are quickly adapting. Why IoT + Subscription Business Models = Success. Moving to a recurring revenue model helps B2B IoT companies create sustainable businesses.

B2B 54

B2B Subscription Payment Features VP of Engineering 54

Andreessen Horowitz

OCTOBER 16, 2023

But there are so many different kinds of business models for different types of companies — and so, similar is open source. And then the fourth model is stadiums. And, basically, the fundamental point is that GitHub inverted the model from project to person, and then identity came [into] the picture.

Software Review 79

Software Review Underperforming Technical Team Scale Development 79

Baremetrics

JULY 28, 2019

The core information will cover: Pricing Models: The method by which a user pay to use your product and for how much (+ screenshots and examples). Activation Models: The method by which a user starts using your product (+ more screenshots and examples). Pricing Strategies: The way your pricing model is presented and marketed.

Pricing 101

Pricing Strategy SaaS Scale 101

SaaStr

JUNE 10, 2020

We are a business travel management and a new model for corporate T&E. We are very much a different model in that we’re one platform where you have your booking travel, your consumer-like interface married to your world class travel agents all in one. But the first topic is on wellbeing. People are seeking information.

Travel 176

Travel Marketing Scale Outsourcing Services 176