ChurnZero

FEBRUARY 17, 2021

Here are the top business challenges in descending order for Customer Success professionals according to TSIA, along with some recommend resources to help in each of those areas. TSIA Resource: The State of Customer Success: 2021. ChurnZero Resource: New Manager’s Guide for a Customer Success Strategy Implementation.

Customer Success 78

Customer Success Technical Review Scale Sales Hiring 78

Sales Hacker

APRIL 20, 2020

As a result, B2B sales and marketing teams are yanked towards inside sales strategies like account-based marketing and remote selling. Sales and marketing must banish silos and band together during this turbulent time. Create a Crisis-Countering ABM Action Plan. Why Account-Based Marketing Is the Right Response.

Strategy 82

Strategy Technical Review Marketing Software Review 82

Sales Hacker

MAY 7, 2020

A crisis can arise from anywhere… A manufacturing error, a complaint that goes viral… or a global health crisis. Unfortunately, regardless of how strong or established your business, there’s no guarantee it’s immune to crisis. Then we’ll look at how to respond during the crisis. Let’s get into it.

Management 81

Management Technical Review Systems Review Software Review 81

Sales Hacker

APRIL 7, 2020

Large corporations like Airbnb, Google, and Twitter all asked their teams to work from home to reduce the spread. Annual events have been canceled, business strategies have shifted, and companies everywhere have been forced to rethink the way they approach their sales activity. It All Starts with a Plan: Strategic Selling in a Crisis.

Sales Hiring 62

Sales Hiring Management Sales Social Media 62

Sales Hacker

JUNE 26, 2020

All non-essential businesses now have to shift to fully remote teams while those that can’t, cease operations until further notice. RELATED: The State of Sales: Pandemic Adaptation Survey (Report). The key to adapting successfully is preparing for the unexpected — and communicating effectively with your team. Technology.

Communication 71

Communication Strategy Technical Review Systems Review 71

OpenView Labs

APRIL 9, 2020

In my conversation with Carol, she opened up about the lessons she learned from the economic downturn of 2008 and how we can apply them today, and she shared her four-step process for adjusting go-to-market strategy in the face of the current crisis. Take control by refocusing on profitability. Make the hard cuts. Try new things.

Strategy 87

Strategy Marketing Social Media Pricing 87

Unbounce

MAY 19, 2020

Productivity-related SaaS companies like Slack, Zoom, and Trello are seeing sales boosts because their business is crucial for work-from-home environments. If your message is about additional resources or a pricing change you’ve created to support your target audience, you can create a sticky bar similar to Restaurant365.

New CTO 145

New CTO Branding CTO Social Media 145

Sales Hacker

APRIL 23, 2020

The state of business and sales today is uncertain. We’re all talking about it, and we’re all doing our best to adjust to the current crisis. What we’re not talking about as much is the aftereffect of this crisis and prepping for what this will mean for sales. 4-Step Product Repositioning to Modernize Sales Outreach.

Compensation 93

Compensation Social Media Strategy Advertising 93

Sales Hacker

AUGUST 19, 2020

Today, we’ll look at six Do’s and Don’ts of post-pandemic Sales pipeline management. We audited expenses and examined which costs would help us through this crisis and which we could forgo. As part of your Sales and Marketing overhaul, be aware that you may need to alter your SEO strategy. Don’t: Forget about SEO.

Management 128

Management Sales Social Media Sales Funnel 128

SaaStr

JUNE 19, 2020

Guru lets your team capture information instantly, wherever it surfaces, Slack, Gmail, Salesforce, Microsoft Outlook and Teams, and more, without ever leaving their workflow. What about pipeline development, sales cycles, pricing, payment terms, other changes in customer behavior or user behavior?

Development Team Review 157

Development Team Review Software Review Management SaaS Payments 157

OpenView Labs

APRIL 21, 2020

As companies scramble to adjust to a dispersed workforce, internal communication and team management have rocketed to the top of the priority list. Even companies that know how to manage remote teams are struggling to help employees maintain productivity while dealing with constant distractions and anxiety.

Leadership 52

Leadership Communication Company Culture Consulting 52

ChurnZero

MARCH 31, 2020

During this time of economic instability, it’s critical that Customer Success teams protect and provide business continuity to their customers. Takeaway #1: Don’t be afraid to ask customers how they’ve been impacted by this crisis—whether it’s directly via phone or passively via a survey.

Payment Methods 72

Payment Methods Payment Solutions Software Review Payment Services 72

Totango

MAY 19, 2020

The continuing COVID-19 health crisis may well produce a recession that has a significant impact on the Software-as-a-Service (SaaS) industry. What we do know is that in times of crisis, people cling to things of value. Product team: Identify what features and capabilities would best serve your customers right now.

SaaS Payments 77

SaaS Payments Churn Payment Solutions Payment Methods 77

SaaStr

JUNE 10, 2020

Marketing leaders must focus their teams on the areas that will drive revenue while they cut costs – the biggest impact for the business. Join TripActions CMO Meagen Eisenberg at SaaStr Summit as she highlights her approach to ensuring Marketing delivers on its mission-critical role even in times of uncertainty or crisis.

Travel 175

Travel Marketing Scale Outsourcing Services 175

Intercom, Inc.

JUNE 20, 2019

We want our LGBTI+ employees to feel fully accepted and empowered to do their best work, as equally valued and supported as any team member. So we’ve traditionally celebrated Pride in a manner that was fitting for each of our local offices, to ensure our LGBTI+ team members feel valued and accepted.

Education 171

Education Sales Marketing 171

Kellblog

FEBRUARY 8, 2021

You should never waste a good crisis, so call an all-hands meeting, start it with this audio file, and tell everyone you want them working on the problem. Remember that nine-month sales cycle is an average; s ome opportunities close a lot faster. Partner-sourced pipeline usually moves faster than marketing- or sales-sourced pipeline.

Systems Review 98

Systems Review Software Review Forecasting Advertising 98

OpenView Labs

APRIL 10, 2020

Outlined below is a collection of key financial and capital market resources from the week ending 4/10. . Defensible competitive advantage, management team quality, market size and penetration, and more are all equally as important yet harder to benchmark. Financial Resources. Capital Market Resources.

Marketing 52

Marketing Benchmarks Government Trends 52

OpenView Labs

APRIL 28, 2020

Based on my 41 years experience in the software industry—which includes surviving six different recession-based crises—I have three key strategies to help companies shore up cash resources as they face an uncertain future. But if you can’t protect your company’s future, no one on your team will have a job. Freeze expenditures.

Sales Hiring 70

Sales Hiring Strategy Headcount Business 70

Mucker Capital

MAY 6, 2020

While many VC firms are still investing – and will throughout this crisis and beyond – the bar to raise capital has undoubtedly gone up. Even in the best economic environment, startups face countless challenges, whether related to hiring, pricing, sales or customer acquisition and retention. Most importantly, stay focused.

Startup 52

Startup Scale Venture Capital Sales Hiring 52

OpenView Labs

JUNE 29, 2020

I work with marketing and technology executives at global brands to help them organize the resources they need to create personalized communications for their customers and prospects. While their competitive landscape differed, all were united in their quest to find new customers and generate incremental sales. Sales were good.

Marketing 53

Marketing Travel Leadership Technical Review 53

Sales Hacker

FEBRUARY 18, 2021

Sales leaders and trainers (and their marketing counterparts) spent 2020 trying to figure out how to translate in-person conferences into compelling, engaging virtual events. And because COVID-19 still hasn’t gone away, sales conferences are still taking on a virtual format. 9 sales conferences and events to attend in 2021.

Sales 104

Sales Sales Enablement B2B Leadership 104

OpenView Labs

MARCH 30, 2020

In response to the ongoing public health crisis presented by COVID-19 and expected economic impact, OpenView’s Capital Markets team began publishing a roundup of recommended financial and capital market resources in mid-March. Outlined below is a collection of key financial and capital market resources from the week ending 3/27.

Marketing 52

Marketing Government Software Review Systems Review 52

Intercom, Inc.

DECEMBER 19, 2018

Lessons learned from scaling a team. Bizops teams need to be judged on what they do to build organizational capacity. Which leads us to a potentially controversial conclusion: your Business Operations team needs to disappear when your company reaches a certain size. Des Traynor, Co-founder and Chief Strategy Officer.

Scale 150

Scale Sales Recruiting Underperforming Technical Team Sales Hiring 150

SaaStr

NOVEMBER 28, 2019

How does a startup that launched during the financial crisis in 2008 become a unicorn company in 2019? I mean the lack of resources and playbooks was just so very different. And so again we would just have added to more kind of friction in the sales cycle and there was a whole video long sales cycle.

Sales Hiring 177

Sales Hiring Scale Sales Recruiting Government 177

ChurnZero

JULY 9, 2021

Every department that touches the customer during their lifecycle should be involved in defining your ICP – particularly Product, Sales, Customer Success, and Marketing. Yes, you WILL sell outside of your ICP; that’s to be expected and is not Sales being irresponsible. Who Should Define Your ICP?

Customer Success 75

Customer Success Churn Social Media Retention 75

SaaStr

SEPTEMBER 4, 2020

And this current environment that we’re in, marked by an ongoing global health crisis, by lockdowns, by remote work, social distancing and civil unrest and market volatility, it’s challenging in new ways that we as leaders have never experienced. Not the least of which, by being exhausting. Sound easy? Not so much.

Scale 158

Scale Underperforming Technical Team Sales Hiring Branding 158

ProfitWell

MAY 13, 2020

Having a product that drives its own growth significantly reduces CAC and the amount of sales resources you need to grow. We have plenty of resources linked throughout, but don't hesitate to reach out to me at abby@recurnow.com if you're looking for more. That got me thinking, what is the role of product in marketing?”.

Sales Hiring 98

Sales Hiring B2B Trends Social Media 98

Neil Patel

OCTOBER 24, 2020

Unfortunately, your in-house team doesn’t have the required expertise to push through change. In a nutshell, they can give you expert opinions, analysis, and recommendations that can help ensure a more objective-based approach to grow your business and maximize sales – all at the same time. Human Resources Consultants.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

yoursales

DECEMBER 19, 2022

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for. Professional Sales SALES STACK. 2022: Sales Tools. Sales share this with your network S ales tools and figuring out what your sales stack 2023 should look like is as challenging as ever.

Scale 86

Scale Sales Recruiting Sales Outsourced Development 86

SaaStr

APRIL 16, 2020

In Today’s Episode We Discuss: * How Carolyn made her way across the pond from Head of US Communications at Orange to GM of Method in SF to then playing a key role in the marketing team at PagerDuty? * In terms of tone, what is the right tone to approach the broader team with? How does PagerDuty gain a sense of company morale at scale?

Scale 179

Scale Underperforming Technical Team Leadership Branding 179

OpenView Labs

MAY 4, 2020

Financial resources. Capital market resources. Scenario planning beyond 2020 will likely need to account for another year of business impact from the current crisis. Benchmarking sales prospecting from Tomasz Tonguz. Shifting Your Sales & GTM Strategy in Uncertain Times with Salesforce. Business planning .

Marketing 52

Marketing Banking Finance Government 52

ProfitWell

MARCH 30, 2020

Today, we’re educating ourselves amid a crisis —courtesy of G2’s learning hub, Zuora’s webcast series, and MasterClass’ online knowledge drops. The G2 Learning Hub posted a software marketing playbook for the COVID-19 crisis, a resource I am admittedly geeking out over. And, we’re bringing you something new. Top B2B SaaS news.

Software Review 52

Software Review B2C Scale B2B 52

yoursales

NOVEMBER 8, 2023

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for Professional Sales SALES STACK 2023: Sales Tools for Professional Sales share this with your network S ales tools and figuring out what your sales stack 2023 should look like is as challenging as ever.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

Sales Hacker

APRIL 16, 2020

Looking at the sales space, we are facing a few very specific challenges. Only sales approaches that clearly connect your solution to the buyers’ specific business challenges — challenges that have been properly diagnosed beforehand — have a chance to succeed. The same is true for sales enablement. What’s missing?

Sales Enablement 69

Sales Enablement Sales Hiring Scale Sales 69

OpenView Labs

JUNE 8, 2021

Listen to the full episode below, or scroll down to read a few of the marketing-specific insights she’s picked up over the years while leading some of the best teams in tech. Julie loves that software companies have access to data that helps teams fully understand the customer journey. It’s a question you ask.”.

Marketing 80

Marketing Sales Hiring B2C Interviewing 80

Sales Hacker

APRIL 16, 2020

Looking at the sales space, we are facing a few very specific challenges. Only sales approaches that clearly connect your solution to the buyers’ specific business challenges — challenges that have been properly diagnosed beforehand — have a chance to succeed. The same is true for sales enablement. What’s missing?

Sales Enablement 104

Sales Enablement Sales Hiring Scale Sales 104

CustomerSuccessBox

JUNE 15, 2020

Covid 19 has thrown every company offtrack which have left teams around the world bewildered. As we slowly accept social distancing as the new reality and learn to live with Covid 19 we have to make sure that not only our companies survive this crisis but are also able to thrive during it. Where should people start from?

Customer Success 64

Customer Success Strategy Construction Business Model 64