Kellblog

FEBRUARY 2, 2023

Some believe that capital won’t flow again until after an extinction-level event for startups in 2023/2024. Kellblog Predictions for 2023 With that warm up, here are my predictions for 2023. In 2022, that great ( fka master ) pendulum started to reverse its course and that will continue in 2023.

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Software Review Development Team Review Underperforming Technical Team Scale 120

Clouded Judgement

FEBRUARY 10, 2023

However, last Friday the jobs report came out very strong (which would in theory contradict the possibility of a soft landing, which I’ll get into). HOWEVER - while the jobs report was quite strong, wage growth actually DIDN’T go up in a way you’d expect for a such a strong jobs report. below consensus.

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SaaStr

OCTOBER 20, 2022

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses. Vouris helps B2B SaaS and service companies build their SDR and/or AE teams.

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Chart Mogul

DECEMBER 20, 2023

In January, venture capitalist Fred Wilson wrote “Surviving is thriving in 2023” and I think he couldn’t have been more right. This year has been tough, and the whole SaaS industry has experienced a delayed hangover effect. This year has been tough, and the whole SaaS industry has experienced a delayed hangover effect.

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Clouded Judgement

MARCH 10, 2023

Growth Deceleration of Consumption Companies So far, 2023 guides have not been pretty for consumption software companies. The promise of SaaS is that growth in the early years leads to profits in the mature years. It sounds like most are guiding as if there’s no improvement to consumption trends coming throughout the full year.

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Clouded Judgement

APRIL 19, 2024

Their GAAP revenue grew 5% in 2023, and 29% in Q4 ‘23 YoY. Rubrik’s subscription ARR was $784m at the end of 2023 and growing 47% YoY. For context, full year GAAP revenue in 2023 was $628m. The promise of SaaS is that growth in the early years leads to profits in the mature years. NTM revenue multiple.

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SaaStr

JANUARY 3, 2023

Simplify the team for 2023. — Jason Be Kind Lemkin  (@jasonlk) January 3, 2023. And the more existing customers you visit in person, the better the upsell and revenue retention. Want to increase your revenue retention? Have a weekly 1-on-1 with a VP/direct report that you don’t have one with right now.

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Clouded Judgement

MARCH 1, 2024

Funds have gotten quite large and haven’t deployed much in 2022 / 2023. The below chart shows the aggregate net new ARR added each quarter for the subset of companies who have reported Q4 so far (set of ~45 companies). The promise of SaaS is that growth in the early years leads to profits in the mature years.

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SaaStr

SEPTEMBER 7, 2023

Dear SaaStr: What Are The Best Ways to Retain Your Customers in SaaS? And they’ve become so formalized, all they really do is report the “good news” — or act as an upsell vehicle. They don’t magically solve retention issues. Better nine times out of 10, that it reports to you. Let them close.

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Clouded Judgement

JANUARY 26, 2024

Subscribe now ServiceNow Kicks Off Q4 Earnings Season ServiceNow kicked off Q4 earnings season on Wednesday (they are almost always the first software company to report), and I thought I’d dig in to see if they left any clues for what we should expect for the broader software market. Follow along to stay up to date!

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Chart Mogul

MAY 24, 2023

I couldn’t be more excited to launch the 2nd edition of the ChartMogul SaaS Benchmarks Report. In this report, we analyze anonymized and aggregated data from over 2,100 SaaS businesses to bring you the latest SaaS benchmarks and growth trends. The top decile of public SaaS companies grew 48% in 2022 (vs.

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Benchmarks SaaS PayPal Retention 52

Clouded Judgement

DECEMBER 29, 2023

Subscribe now 2023 Top Performers In 2023, there were 14 cloud software companies that were up 100%+ this year (in the index I track of ~80 total)! Below you can see the top performers from 2023. The promise of SaaS is that growth in the early years leads to profits in the mature years. Follow along to stay up to date!

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Kellblog

JUNE 17, 2023

Insight Partners recently published an excellent 2023 Sales KPI Report. Those who find SaaS benchmark reports as impenetrable as James Joyce. the mind of someone who spends far too much time thinking about SaaS metrics), as I read this report. Grab your copy and let’s go. Nothing to add here.

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Clouded Judgement

MAY 26, 2023

Early Look at May Consumption Trends This week kicked of Q1 earnings reports for companies with April quarter ends. Azure / Confluent / Datadog reported a few weeks back (they all had March quarter ends), and their commentary suggested the worst was behind us. This means we got commentary for the first time on May trends.

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Chart Mogul

JUNE 9, 2023

What can be said about growth in the SaaS marketplace in 2023? Our data shows an uptick in 2023, possibly a … What can be said about growth in the SaaS marketplace in 2023? Our data shows an uptick in 2023, possibly a … What can be said about growth in the SaaS marketplace in 2023?

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Clouded Judgement

APRIL 12, 2023

The 63 companies that I’ll discuss here (which is not an exhaustive list, but is still comprehensive) all reported quarterly earnings sometime between January 25th – March 30th. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g.,

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Clouded Judgement

MAY 12, 2023

Earnings Update So far about half of the cloud software universe has reported Q1 earnings (43 companies in the universe I track). Of the 43 companies to report, 38 gave guidance for Q2. There are some outliers, but for the universe who’ve reported so far the takeaway is 2023 guides were de-risked.

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Clouded Judgement

JANUARY 27, 2023

Azure (Microsoft) Quarter The week the first of the cloud giants reported - Azure. The initial report sent Microsoft shares up 5% after hours. Early Look at 2023 Guides Given the Azure weakness reported on Tuesday, all software tumbled Wednesday morning with most names down 5-10%. Follow along to stay up to date!

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Clouded Judgement

JUNE 20, 2023

The 63 companies that I’ll discuss here (which is not an exhaustive list, but is still comprehensive) all reported quarterly earnings sometime between April 2th – June 8th. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g.,

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User Pilot

NOVEMBER 12, 2023

How do you go about hacking product growth in 2023? Hacking Product Growth in 2023 by Sean Ellis. Next, focus on retention , revenue, referral, and acquisition (in this order). After that, collaboratively diagram the growth engine at your SaaS. Let’s check out what he had to say! Let’s check out what he had to say!

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Chart Mogul

JUNE 1, 2023

Companies with best-in-class retention grew at least 1.8x In an uncertain market, customer retention is key. So if you are keeping a close eye on your retention metrics this year, you’re not alone. Retention is one of the most important metrics when building a successful SaaS business.

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User Pilot

MAY 8, 2023

What are the main customer onboarding trends to watch out for in 2023? Userpilot’s State of SaaS Onboarding 2023 has just landed and we’re sharing the key insights. Automation of onboarding flows and repetitive tasks are other ways to reduce customer support costs and increase retention. Book the demo!

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Clouded Judgement

DECEMBER 20, 2022

The 67 companies that I’ll discuss here (which is not an exhaustive list, but is still comprehensive) all reported quarterly earnings sometime between October 24th – December 12th. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g.,

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Cloud Software Review Software Benchmarks 130

User Pilot

MARCH 20, 2023

Thanks to a combination of tools, systems, and strategies, driving customer retention through optimal customer service is easier than ever before. Staying up-to-date with modern trends helps you meet customer service expectations, and boost customer satisfaction , retention , and loyalty.

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Clouded Judgement

JANUARY 13, 2023

That was more broadly a period of ZIRP, and it’s interesting that today the 10Y isn’t hugely different from where it was in the period of 2010 - 2020 Morgan Stanley CIO Survey Everyone is eagerly awaiting 2023 forecasts to be “de-risked.” growth in 2023 (so not much change in 1 quarter).

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Clouded Judgement

JANUARY 5, 2024

I’ll report more on this as we start getting to the start of Q4 earnings season in the end of January. If we look at where estimates were in the fall (for year end 2024), vs where they were at the end of 2023, the median company saw their 2024 consensus estimate fall 1%. So a drop, but not a meaningful one.

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Clouded Judgement

MARCH 3, 2023

Snowflake reported this week with interesting results. 3 months ago they guided to 47% growth for 2023. The red dot is what they’re guided to for the full year 2023 growth (which means the quarterly YoY growth in Q4 ‘23 would be lower than the red dot which is at 24% ). This week, they cut that figure to 40%.

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Clouded Judgement

MAY 5, 2023

Early Learnings from Q1 Reports Another big week of software learnings. JFrog told us that “despite customers taking steps to be more efficient in their cloud consumption, we saw acceleration of cloud usage in both pay-as-you-go and annual SaaS customers.” 2023 numbers are probably close to fairly de-risked.

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User Pilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? Hubspot) 12 Best digital adoption tools to explore in 2023 Now that we know what to look for in digital adoption platforms, let’s look at our top 12 picks. Maybe something completely else?

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Clouded Judgement

FEBRUARY 24, 2023

This week Walmart and Home Depot reported earnings (I know, not the usual cloud software suspects!). As I noted above, so far companies are telling us 2023 estimates are ok. The promise of SaaS is that growth in the early years leads to profits in the mature years. Follow along to stay up to date! Top 5 Median: 11.5x

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Clouded Judgement

FEBRUARY 17, 2023

Summers","date":"Sun Feb 12 21:48:44 +0000 2023","photos":[],"quoted_tweet":{},"retweet_count":26,"like_count":158,"expanded_url":{"url":"[link] Sees ‘Turbulent’ Time","description":"Former US Treasury Secretary Lawrence H.

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User Pilot

JUNE 19, 2023

There’s no magic number when it comes to conversions, but knowing B2B SaaS funnel conversion benchmarks can benefit any SaaS product manager. In this article, we will discuss the most common B2B SaaS conversion rate metrics and their benchmarks. Gainsight’s 2022 report shows free trials involving PQLs had 2.8X

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Benchmarks B2B SaaS Payments Payment Methods 98

Clouded Judgement

MARCH 24, 2023

The end result was the expected result prior to the banking crisis - a 25bps hike 2023 Full Year Guides We’re nearly through Q4 ‘22 earnings season. The chart below shows 2023 guides vs 2023 consensus estimates to star the year. The chart below shows 2023 guides vs 2023 consensus estimates to star the year.

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Clouded Judgement

DECEMBER 2, 2022

2023 Forecasts There are 2 primary questions that matter right now for software stocks - are rates going up or down, and are numbers (foreword estimates) going up or down. The big risk still on the table remains 2023 estimates - specifically are they too high. This is a reduction in 2023 estimates by ~7%. When will that happen?

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Clouded Judgement

JANUARY 6, 2023

Cloud Downgrades This week UBS came out with a couple research reports citing concerns in AWS / Azure growth. As I’ve talked about before, the big risk for 2023 are fundamentals - are forward estimates too high? The promise of SaaS is that growth in the early years leads to profits in the mature years.

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ChurnZero

NOVEMBER 11, 2022

These are just some of the findings in this year’s Customer Success Leadership Study, ChurnZero’s third annual report on the top trends and opportunities in Customer Success, presented in partnership with ESG and sponsored by Higher Logic Vanilla and involve.ai. of Customer Success teams now report into the C-suite. of companies.

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Clouded Judgement

SEPTEMBER 15, 2023

The graph below shows the difference between 2024 consensus growth rates and 2023 consensus growth rates (so 2024 growth minus 2023 growth). The promise of SaaS is that growth in the early years leads to profits in the mature years. Right now – there is a level of re-acceleration baked in to 2024 estimates.

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