User Pilot

NOVEMBER 29, 2023

Performance reporting is essential for product and project managers to make data-driven decisions. In this article, we explore: What performance reporting is Why it is important What to include in a performance report How to create performance reports The best analytics tools for performance reporting Let’s get right to it!

Software Review 103

Software Review Technical Review Forecasting Trends 103

Tom Tunguz

FEBRUARY 13, 2023

Cloudflare’s earnings report suggests smaller companies may not suffer the broader headwinds of the market. As Google also reported, usage-based pricing models may weather downturns betterbecause the products they meter grow irrespective of headcount growth, a positive sign for infrastructure.

Cloud 238

Cloud Azure Headcount Software Review 238

SaaStr

NOVEMBER 18, 2022

So ChurnZero put out a great new report surveying 1,037 customer success professionals. 53% of VPs of CS report to the CEO or COO, and then 17% to CRO/VPS. I generally see CS reporting to a CRO as a recipe for conflicts, but sometimes it’s the best option: #2. And 71% of the time, it reports straight into marketing.

Customer Success 290

Customer Success Headcount Churn Revenue 290

Tom Tunguz

OCTOBER 10, 2020

There’s a risk to those assessments: the data is incomplete since not all rounds founders close within a quarter are reported in that quarter. And of course, the earlier data under-reports the total round numbers. In the seed stage, Q2 data reported 427 rounds compared to 719 in Q4. Let’s start with round counts.

Venture Capital 333

Venture Capital Trends Investment Data 333

Clouded Judgement

OCTOBER 27, 2023

Subscribe now Cloud Giants Report Q3 ‘23 Not a great signal for software this week from the Cloud Giants (AWS, Azure and Google Cloud)…After Q2 (3 months ago), the tone from the Cloud Giants around optimizations was largely: optimizations have started to ease, and net new workloads have picked up. Follow along to stay up to date!

Cost optimization & reporting 152

Cost optimization & reporting Cloud Azure AWS 152

FastSpring

SEPTEMBER 26, 2023

Looking to leverage FastSpring’s subscription capabilities and want to try out reports for yourself? Today, FastSpring is excited to announce our new Trial Reporting Dashboard! What’s Inside the Trial Reporting Dashboard? Looking to try out the trial reporting dashboard with the premier merchant of record in the market?

Merchant Services 105

Merchant Services Payment Methods Payments Payment Solutions 105

The Daily Egg

APRIL 21, 2021

Almost every CRM features built-in reporting tools of some kind. Luckily these reports aren’t hard to use once you familiarize yourself with them. The post CRM Reporting – The Complete Guide appeared first on The Daily Egg. This guide will show you exactly how to get the most out […].

Sales 179

Sales 179

User Pilot

NOVEMBER 27, 2023

Having to write progress reports may seem like a nuisance with all the other things you have to do, but they’re essential to ensure smooth project delivery. TL;DR Progress reports provide information about the status of the project: the work completed, work still to be done, and potential challenges.

Management 100

Management Technical Review Software Review Leadership 100

Buffer Resources

MARCH 7, 2024

Spent $20,000 on a research report only to spin up a landing page, send an email blast, and publish a few press releases?    Unsurprisingly, you barely got any reach or leads for your report. These days, B2B companies are taking a social-first approach to distributing their reports, irrespective of their audience.

Social Media 105

Social Media Sales Recruiting Merchant Services AI Search 105

User Pilot

SEPTEMBER 25, 2023

With companies relying entirely on data, it’s common sense to carry out SaaS reporting. The different reports can offer a variety of insights that help manage your product in the right direction. You just need to ensure you can get started correctly and the metrics you should report on to get the critical metrics.

Metrics 99

Metrics SaaS Customer Lifetime Value Acquisition 99

User Pilot

NOVEMBER 30, 2023

Mixpanel reports help you keep track of key metrics in your product analytics portfolio. That said, there are four different types of reports that you can generate with Mixpanel in just a few clicks. TL;DR Mixpanel lets you gather, analyze, and visualize data through different types of analytics reports. Source: Mixpanel.

Scale 101

Scale Retention Trends Pricing 101

User Pilot

DECEMBER 5, 2023

Having the right performance reporting solution for product analytics in your arsenal optimizes risk management and aids in financial planning by ensuring each decision you make is data-driven. Here are 8 of the best performance reporting software for your business needs! Hotjar is a well-known heatmap and performance reporting tool.

Software 91

Software Business AI Search Pricing 91

User Pilot

DECEMBER 5, 2023

This guide will walk you through what Mixpanel Funnels is, which settings you can adjust for each funnel report, and show you a few key use cases. TL;DR Mixpanel Funnels are reports that show you the drop-off conversion rates throughout different funnel steps. Get your free Userpilot demo today! What are Mixpanel Funnels?

Systems Review 95

Systems Review Software Review Trends Data 95

Totango

NOVEMBER 27, 2023

Totango recently shared how we envision the next generation of customer success evolving, and we see three prominent benefits of leveraging one of the most significant CS platforms reflected in the report. According to the Forrester report, out-of-the-box reporting gives CS professionals insight into: Task status.

Trends 91

Trends Customer Success Machine Learning Artificial Intelligence 91

SaaStr

SEPTEMBER 6, 2021

Q: Who Should Our First Head of Customer Success Report To? Ah, who should Customer Success report to. There are clear Pros and Cons to reporting to a VP of Sales. So be wary of having CS report to sales unless your VPS really wants it and ideally as done it before. It’s not super simple. VP of Sales (once you have one).

Customer Success 228

Customer Success Sales Hiring Finance Churn 228

SaaStr

FEBRUARY 17, 2021

Ah, who should Customer Success report to? There are clear Pros and Cons to reporting to a VP of Sales. So things will seemingly go more smoothly if customer success reports to your VP of Sales. The CEO sometimes, even often, isn’t as engaged with customers as they would be if CS doesn’t report to them.

Customer Success 272

Customer Success Scale Churn Finance 272

SaaStr

MARCH 10, 2022

The post SaaStr Miami 2022: A Trip, Community and Vibe Report appeared first on SaaStr. And we’ll help. We’ll be back for the biggest, best SaaS Miami Meet-Up again in early 2023! Look for it!

Technical Review 230

Technical Review B2B SaaS Engagement 230

User Pilot

MARCH 14, 2024

Looking for an effective SaaS reporting tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your SaaS reporting needs. Let’s get started! flows, checklists , resource center , etc.).

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

Intercom, Inc.

MARCH 18, 2021

Or rather, two – conversation topics and custom reports. Well, my panel today are no strangers to asking that same question in conversations they have with each other, as they have been instrumental in our recent release of custom reports and conversation topics. Opening new possibilities with custom reports. Thomas: Awesome.

Scale 211

Scale Underperforming Technical Team Trends Metrics 211

Totango

DECEMBER 20, 2023

We are delighted to share that Totango was recognized in the G2 Winter 2024 reports for its exemplary performance in the customer success software category. The post Totango recognized as CS leader in G2 Winter 2024 reports appeared first on Best Customer Success Blog: Articles for Enterprise Growth. Not a Totango customer just yet?

Software Review 108

Software Review Technical Review User Experience Enterprise 108

User Pilot

NOVEMBER 14, 2023

Reporting vs. analytics – which should you choose for your business? While a growing number of businesses are increasingly adopting reporting and analytics , the difference between both terms can be confusing. Essentially, reports communicate information, while analytics provide context and insight. What is data reporting?

Sales Hiring 106

Sales Hiring Trends Data Retention 106

Intercom, Inc.

JANUARY 18, 2022

Our new report reveals the top five trends transforming support and how to capitalize on them. Last year, as the world grappled with the global pandemic, we released our first Intercom Customer Support Trends Report. Download the Intercom Customer Support Trends Report 2022. Want a sneak peek into the report’s findings?

Customer Support 138

Customer Support Trends Headcount Finance 138

Trint

JANUARY 25, 2022

The Center for Investigative Reporting (CIR) was founded in 1977 as America's first nonprofit investigative journalism organization. Alongside their written reporting, CIR produces the national radio show and podcast "Reveal," and they have an award-winning TV and documentary department.

Technical Review 130

Technical Review Software Review Systems Review Technology 130

User Pilot

MARCH 11, 2024

Looking for an effective SaaS reporting tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your SaaS reporting needs. Looking for a Better Alternative for SaaS Reporting? Try Userpilot!

Software Review 52

Software Review Technical Review Systems Review Pricing 52

Intercom, Inc.

MAY 4, 2022

Increase article click-through-rates with improved reporting. Get to grips with your Article Reporting here. Perfect Resolution Bot answers with improved analysis and reporting. Visit our Help Center for more information on accessing your Resolution Bot reports. Take a look at some of the tweaks we made last month.

Communication 205

Communication Software Review Trends Engagement 205

FastSpring

OCTOBER 25, 2023

About Our Data Where the Data Are From FastSpring supports over 3500 companies to help sell digital goods in over 200 countries and territories globally, but we’ve narrowed down the data we used for this report to keep it applicable to software and SaaS companies. Additionally, while U.S. of the 2020 global SaaS market attributed to NA.

SaaS Payments 135

SaaS Payments Payment Solutions Software Review Merchant Services 135

BetterCloud

MARCH 29, 2024

BetterCloud named a leader in 30+ G2 Grid Reports We are so excited to share that BetterCloud has been named a Leader in the Spring 2024 G2 Grid Report® for SaaS Operations Management , the Enterprise Relationship Index for User Provisioning and Governance Tools , and 30 additional categories ! We can’t wait to do more in the future.

Software Review 52

Software Review Technical Review Government Operational efficiency. 52

SaaStr

SEPTEMBER 23, 2022

In this informative SaaStr Annual session, Bessemer Partners Sameer Dholakia, Mary D’Onofrio, and Elliott Robinson present the State of Cloud report, a look at the latest in SaaS trends, predictions, and cloud economics. You can see all the slides here. Cloud Stocks Impacted by Macro Environment. Activate your product-led growth levers.

Cloud 227

Cloud Trends Benchmarks Business Model 227

Predictable Revenue

JULY 8, 2021

The post Who BDRs report to & where growth comes from at Lessonly appeared first on Predictable Revenue. Kyle Lacy CMO at Lessonly talks about lessons learned while working at a venture capital firm, during an IPO, and through an acquisition by one of the largest software companies in the world to drive revenue.

Venture Capital 191

Venture Capital Acquisition Revenue Software 191

IT World

SEPTEMBER 14, 2022

A new report from tech-focused recruiting marketplace Hired.com has found that over the last two and a half years, there has been a global increase in salaries across nearly all tech roles.

Marketing 128

Marketing 128