relationship-management 
User Pilot
DECEMBER 7, 2023
Customer experience management vs customer relationship management? CRM uses specialized software to manage customer relationships, analyze data, and improve outcomes by personalizing services and expecting customer needs. What is customer experience management (CEM)?
CloseSaaS
FEBRUARY 6, 2024
Relationship management is a strategic approach to managing relationships with customers (CRM). While it may sound boring, it's critical to driving revenue.
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User Pilot
OCTOBER 21, 2022
Looking for customer relationship management examples to inspire your brand? After reading this article, you’ll see how a good CRM helps to cultivate healthy customer relationships that lead to higher engagement, loyalty, customer retention , and mouth-watering LTV. Automated customer service relationships.
CloseSaaS
FEBRUARY 1, 2024
Unlock key account management strategies to strengthen your key customer relationships, maximize customer loyalty, and close more deals.
Advertiser: ZoomInfo
The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. It’s no secret, only 13% of salespeople are satisfied with their CRM.
Nimble - Sales
DECEMBER 22, 2020
The post Personal CRM: How to Use Customer Relationship Management for Solopreneurs appeared first on Nimble Blog. Out of those 30 million businesses, non-employer firms take up a gigantic 24.3 million, which is 80.5% of small businesses! […].
Nimble - Sales
JANUARY 6, 2020
If you are using social media to build relationships, then you already know the importance of having a personal brand that is in harmony with the authentic version of yourself. The post Why Personal Branding Without Relationship Management is Completely Useless appeared first on Nimble Blog. The business […].
Speaker: Felix Watson Jr., Product Manager at Google, and Terrell Cobb, Designer at Microsoft
As more product teams adopt agile working styles, poor collaboration between Design and Product Management can harm a team’s ability to create consumer and business value. In this webinar they will teach you: 3 principles that allow Design and Product Management to work together more effectively.
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What you’ll learn: Tips to strengthen your relationship management. This step-by-step guide is designed to provide technical recruiters with tips and tricks to achieve tangible results that accelerate their recruiting efforts—and career. How implementing automation can streamline your workflow.
Speaker: Donna Shaw - Senior Product Manager & Eric Frierson - Director of Innovation for Public and School Libraries
Product management goes beyond product development; it involves nurturing a cohesive team. Nonetheless, by leveraging foresight and valuable insights, you can cultivate a thriving product management team that works together harmoniously to craft customer-centric products. June 21, 2023 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT
Advertiser: ZoomInfo
For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. More specifically, updated data can help organizations outline key accounts for their campaigns.
Speaker: Hope Gurion, Product Coach and Advisor
As a Product Manager, prioritizing work on your roadmap is an important part of your role. She'll take you through all the opportunities to improve your organization's relationship to its roadmap that you may have missed along the way. To answer roadmap questions, you're probably familiar with frameworks like RICE and Cost of Delay.
Speaker: Jeremy Boudinet, Marketing Manager, Nextiva
Join Jeremy Boudinet, Marketing Manager of Nextiva, and learn the tools for getting that glowing review. How to build and leverage authentic relationships with your customers. In this webinar, you will learn: The importance of customer appreciation. How to make your customer *want* to spread the word.
Speaker: Rebecca Notté, Product Operations Manager and Hannah Chaplin, Director of Product Marketing at Pendo
Being able to consolidate and properly manage your customer feedback will help your team gain efficiency, and allow them to prioritize certain feature requests and aspects within the product development process. Why empowering customer success teams saves you time and builds strong relationships.
Speaker: Ronald Eddings, Cybersecurity Expert and Podcaster
In this webinar, Ronald Eddings, Cybersecurity Expert and Podcaster, will outline the interconnected relationship between SaaS apps and IT & security teams, along with several actionable solutions to overcome the new difficulties facing your organization.
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