SaaStr

DECEMBER 1, 2021

During SaaStr Annual 2021, Amanda Malko, CMO at G2, shared a fascinating look at the data that reveals shifting patterns in the way consumers purchase software. . Furthermore, 55% of companies plan to increase software spending in 2022. Enter your email below for the latest SaaStr updates.

Software Review 231

Software Review SMB Enterprise Software 231

Blulogix

JANUARY 5, 2024

Whether you’re new to the subscription billing landscape or looking to deepen your understanding, this guide will demystify the jargon and provide you with the knowledge you need to make informed decisions for your business. Importance: Recurring revenue is a key financial metric for subscription businesses.

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Subscription Payment Features Payment Services Payments 52

User Pilot

OCTOBER 24, 2023

Keeping an eye on such growth metrics, also known as growth analytics , is crucial for business success. In this article, we will discuss the 10 most crucial growth metrics you should be tracking. TL;DR A growth metric is a measurement of your company’s performance, in terms of growth, over a time period.

Metrics 93

Metrics Customer Lifetime Value Churn Acquisition 93

Subscription Flow

NOVEMBER 9, 2023

For businesses offering subscriptions, Paddle is a well-known platform for subscription management boosting features such as recurring billing, invoicing, payments and revenue management. Paddle is a subscription management platform designed to assist businesses in collecting recurring payments , billing and billing adjacent tasks.

Payment Features 59

Payment Features Merchant Services Payment Services Payments 59

Subscription Flow

JANUARY 26, 2024

When evaluating the growth and valuation of SaaS businesses, Monthly Recurring Revenue (MRR) is arguably the most commonly used SaaS metric out of all of them. Keeping all that in mind, in this blog we will be underscoring the importance of SaaS MRR growth. A large drop seen in just one day could cause unwarranted concern.

SaaS Payments 52

SaaS Payments Payments SaaS Payment Features 52

Baremetrics

SEPTEMBER 2, 2021

Most SaaS businesses adopt a subscription-based model supported by a recurring payment system. Setting up a recurring payment system can be complicated and requires the right tools to measure, manage, and review payments regularly. What is Recurring Billing? How Does Recurring Billing Work? Who Is Recurring Billing For?

Payment Services 89

Payment Services Merchant Services Payment Features Payments 89

Baremetrics

NOVEMBER 9, 2021

Whether you created your SaaS product to help solve a problem you had or because you wanted some extra income, the truth is that your SaaS business is a valuable asset. Running a profitable SaaS business allows you to take control of your own schedule - some would even say your life! Why Would You Sell?

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

User Pilot

DECEMBER 9, 2021

In this article, we’ll take an in-depth look at what Net Revenue Retention is, why it matters and the multiple approaches you can take to improve it. Calculate net revenue retention using this formula: Net Revenue Retention Rate (NRR) = (Starting MRR – Contraction MRR – Churn MRR + Expansion MRR)/ Starting MRR x 100.

Retention 98

Retention Revenue Software Review SaaS 98

User Pilot

JULY 26, 2022

Looking for the right retention KPIs to track and improve your customer retention rates? Customer retention is the key ingredient when it comes to growing your SaaS product without having to acquire new customers. The typical monthly churn rate for SaaS products is between 3 and 8% , and annual churn is between 32 and 50%.

Retention 93

Retention Metrics Customer Lifetime Value Churn 93

User Pilot

MARCH 9, 2023

Want to improve the current customer attrition rate in your SaaS company? In this article, we’ll discuss customer attrition in depth and discuss the strategies you can use to reduce churn and increase customer retention and loyalty. In general, a good annual attrition rate for SaaS companies is between 5-7%.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Payments Payment Solutions Payment Services 98

Baremetrics

JUNE 30, 2021

But no idea works without a plan. A startup financial model is the plan. In fact, we've already built the SaaS financial model you'll actually use — but let's take a look at why this is especially important for SaaS startups. A startup financial model is an expression of your goals. What are your KPIs?

Startup 98

Startup Sales Hiring Sales Recruiting Deferred Revenue 98

Baremetrics

AUGUST 6, 2021

But Baremetrics is the perfect software for you if you're looking to get more insight into your Stripe payments and business operations in general. If you need more information than what your Stripe reports supplies, you can use Baremetrics to fill in the gaps and generate in-depth reports. But don’t just take our word for it.

Payment Services 98

Payment Services Payments SaaS Payments Payment Methods 98

ProfitWell

JUNE 27, 2019

From CRM software to coffee beans, shaving blades to designer gowns, recurring billing is the lifeline for every subscription business. It’s easy to see why—automatic charges for subscriptions are simple and convenient for customers and predictable and sustainable for companies. What is recurring billing? Predictable revenue.

Merchant Services 76

Merchant Services Payment Features Payments SaaS Payments 76

ProfitWell

NOVEMBER 26, 2019

There are a lot of moving parts when it comes to ensuring your subscription business stays healthy. And SaaS analytics play a crucial part. Tracking certain analytics will help keep you informed and alerted of your company’s health. There are a lot of tools out there, but they’re not one-size-fits-all. Uncover churn.

SaaS Payments 85

SaaS Payments Subscription Payment Features Technical Review 85

Baremetrics

MARCH 23, 2020

I spent over a week speaking with different SaaS founders and marketers about how they successfully reduced churn for their business. churn by doing something every SaaS business should be doing, but most don’t. And one showed me a simple tactic their company used that helped reduce churn from 9% to 7.5%

Churn 145

Churn Payment Methods Payment Solutions SaaS Payments 145

Full Session

DECEMBER 4, 2022

For this reason, companies must conduct a customer churn analysis and keep a finger on their churn rate – a statistic that shows the percentage of customers who stopped making purchases from a company. It’s a crucial indicator of how well your business is performing. What is customer churn? Image source: Pexels.

Churn 52

Churn Payment Services Payments SaaS Payments 52

Baremetrics

APRIL 13, 2020

Therefore, any sharp spike in churn (cancelled subscriptions) can be catastrophic to us. Black Friday was right around the corner and we had a bulletproof marketing plan. The biggest weekend of the year comes and goes, we break all of our records, the numbers keep on climbing and then we hit January.

Subscription 99

Subscription Payment Features Data Marketing 99

ProfitWell

MAY 21, 2020

We've also compiled some crucial and useful information to help guide you during these uncertain times. Why you need to focus on retention. Easy tactics to shore up mechanical churn. Your product's value proposition attracts potential customers to your brand and drives them to convert. 3 ways to boost retention.

Subscription 68

Subscription Payment Features SaaS Payments Data 68

FastSpring

FEBRUARY 16, 2021

We all signed up for streaming services. So, just how does all of this magic happen? Not only are subscriptions and automated billing services more convenient for our customers, but it also gives our businesses stability through recurring revenue. What is automated billing, and why is it essential for online businesses?

Merchant Services 78

Merchant Services Payment Solutions Payment Features Payment Methods 78

User Pilot

JUNE 11, 2021

9 KPIs to track for your SaaS business. Instead of looking for a tool that caters to all your analytics needs, look for tools that specialize in specific aspects of SaaS, such as marketing activities, user behavior, or even revenue. How are your visitors interacting with your blog content? Conclusion.

Software Review 52

Software Review Software Social Media SaaS 52

ProfitWell

MARCH 24, 2020

So why the subscription business model? The ways in which companies price may vary but all SaaS companies rely on recurring revenue as a business model. The ways in which companies price may vary but all SaaS companies rely on recurring revenue as a business model. Accessibility.

Subscription 72

Subscription Payment Features Payment Methods Payments 72

ProfitWell

MARCH 11, 2020

Did you know that 80% of your future profits will come from 20% of your existing customers? Did you know that 80% of your future profits will come from 20% of your existing customers? But creating customer retention strategies requires a deep understanding of your retention issues. How fast is it happening?

Retention 52

Retention Metrics SaaS Payments Underperforming Technical Team 52

Sales Hacker

FEBRUARY 12, 2021

That’s why we compiled a list of some of the most popular enterprise CRM solutions out there. See what the top 10 platforms you should be looking at in 2021 are to make an informed decision for your business needs. Still, we recommend checking out all of the 10 top options listed below. Looking for the TL;DR?

Payment Solutions 84

Payment Solutions Enterprise Scale Payments 84

ProfitWell

NOVEMBER 5, 2019

An unexpected charge shows up on your credit card without warning. Even worse, you go to cancel your subscription, only to discover it's nearly impossible. The key feature separating subscription businesses from their more standard counterparts is the recurring nature of payments. Charging a customer’s credit card.

Payment Features 49

Payment Features Subscription Payment Methods Merchant Services 49

OpenView Labs

JULY 2, 2020

Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. Pricing must be continuously monitored to ensure you’re effectively landing, expanding and retaining your customer base. Now’s the Time to Revisit Your Pricing. In fact, it’s your best shot at growing 25% faster.

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Pricing SaaS Payments Payments SaaS 135

ProfitWell

MARCH 24, 2020

So why the subscription business model? The ways in which companies price may vary but all SaaS companies rely on recurring revenue as a business model. The ways in which companies price may vary but all SaaS companies rely on recurring revenue as a business model. Accessibility.

Subscription 40

Subscription Payment Features Payment Methods Payments 40

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customers, lower churn, and grow their revenue. The problem with SaaS is getting people to see the value in your product. This is difficult, especially if your product is complex. This is a guest post by Nico Prins.

SaaS Payments 52

SaaS Payments Payment Methods Scale Payments 52

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customer, lower churn, and grow their revenue. The problem with SaaS is getting people to see the value in your product. This is difficult, especially if your product is complex. The Link Between Usage and Lifetime Value.

SaaS Payments 55

SaaS Payments Payment Methods Scale Payments 55

ProfitWell

SEPTEMBER 25, 2019

Companies like Front , the shared inbox service that keeps growing like a weed every month , despite having average user churn rates. Or Groove , which dug deep into its user data and reduced churn by 71% with a single email. Why you should be measuring renewal rate. Determine the health of your business.

SaaS Payments 45

SaaS Payments Payment Services Payment Solutions Payments 45

SmartKarrot

JULY 8, 2020

These tools help you monitor several metrics such as website traffic, customer churn, revenue, etc. You can also track the performance of your marketing campaigns and understand what communication prompts users to sign-up. This, in turn, helps you improve your overall marketing strategy and grow your business. Churn Rate.

Metrics 10

Metrics SaaS Churn Customer Lifetime Value 10

FastSpring

MAY 25, 2023

Pricing your software as a service (SaaS) can be hard enough even during the best of times, but figuring out how to dial in the right pricing to drive more revenue in times of stagflation can be even more challenging. Using your pricing model to fight stagflation. Inflation isn’t flat: Vary your strategy. Why Raise Prices?

SaaS Payments 140

SaaS Payments Pricing Payments Merchant Services 140

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started. AB Testing.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

CustomerSuccessBox

JANUARY 18, 2022

They do not want to be happy or feel fulfilled by being customers, they want to achieve the objectives they have when purchasing your product or service. Learn how to get your Customer Success budget approved. Segmenting Your Customers. If your sales team already has tips to outline consumer tiers, then apply those.

Scale 52

Scale Customer Success Scaling Technical Review 52

SmartKarrot

SEPTEMBER 25, 2020

It’s no more a secret that whatever may be your domain or your business, without customers it’s nothing. So when was the last time you had a good conversation with your customer? If you had one recently, then you have surely tried or created a good relationship with your customers. Source:Evive. And the numbers don’t lie!

Customer Success 8

Customer Success Trends Artificial Intelligence Customer Lifetime Value 8

SmartKarrot

SEPTEMBER 25, 2020

It’s no more a secret that whatever may be your domain or your business, without customers it’s nothing. So when was the last time you had a good conversation with your customer? If you had one recently, then you have surely tried or created a good relationship with your customers. Source:Evive. And the numbers don’t lie!

Customer Success 8

Customer Success Trends Artificial Intelligence Customer Lifetime Value 8