Remove platform reporting
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Trends shaping The Forrester Wave™: Customer Success Platforms report

Totango

Forrester recognizes the value customer success platforms can provide to B2B companies looking to foster retention, growth, and advocacy. The global market research company conducted its first Forrester Wave™ evaluation of top customer success platforms. Offer self-service functionalities through community and knowledge centers.

Trends 91
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Example of Integrated Payments

USIO

An integrated payment system is a solution that combines various payment methods into a unified platform, making it convenient for businesses and customers to process transactions. Developer-Friendly APIs: Easy-to-use APIs that developers can integrate into websites, mobile apps, or other platforms to enable seamless payment processing.

Payments 130
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BetterCloud named a leader in Spring 2024 G2 Grid Report

BetterCloud

BetterCloud named a leader in 30+ G2 Grid Reports We are so excited to share that BetterCloud has been named a Leader in the Spring 2024 G2 Grid Report® for SaaS Operations Management , the Enterprise Relationship Index for User Provisioning and Governance Tools , and 30 additional categories ! We can’t wait to do more in the future.

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End-User Behavior Monitoring: Types, Benefits & Tools

User Pilot

You can choose from different types of user activity monitoring methods, such as app usage tracking, navigation and interaction tracking, user and entity tracking, error and crash reporting, app performance monitoring, and user feedback collection. Next, select the right user report you need for monitoring their behavior.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

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Free vs Paid Analytics Platforms: How to Choose One (+ Best Tools in Each Category)

User Pilot

In reality, some companies are better served using free vs paid analytics platforms. In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. UXtweak is the best free user experience research platform.

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12 Best Customer Insight Tools for SaaS Companies in 2024

User Pilot

TL;DR Customer insight platforms enable informed business decisions by analyzing customer behaviors and preferences to improve products and experiences. A few of the major features to look out for in customer insight platforms are user surveys, behavior analytics , segmentation , and data visualization.

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The Forrester Wave™: AI/ML Platforms: Vendor Strategy, Market Presence, and Capabilities Overview

Enterprises need a platform that can make broader AI teams more productive, implementing more complex use cases and harnessing the fast pace of new AI technologies. While it doesn’t represent the entire vendor landscape, the report is an assessment of the top vendors in the market.

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How to Stay Competitive in the Evolving State of Martech

To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and promote omnichannel marketing.

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Leveraging Consumption to Drive Growth: The SaaS Expert's Guide to Usage-Based Pricing

Speaker: Igor Stenmark, Andrew Dailey, &Youssef Yaghmour

Use your billing platform to integrate data, manage your licensing and provisioning process, mediate and rate usage, and automate your entire workflow to plug revenue leaks. Integrate with your external systems, from your CRM to your ERP, to synchronize data and align reports and dashboards across your entire ecosystem. No worries.