SaaStr

MAY 27, 2022

They aren’t scientific, but they do poll out 25,000+ LinkedIn followers, who consist mainly of SaaS executives. discount on average for multi-year deals. But 19% of you give no discounts at all. The value of discounts in multi-year deals is nuanced overall, and by stage. At least. #23.

Sales Hiring 302

Sales Hiring Pricing Scale Interviewing 302

SaaStr

JANUARY 22, 2021

Discounts that explode — with a threat. Discounts do need to have an expiration period, usually, to create urgency. But a sales rep recently told us if we didn’t take the discount this month, we could never buy the product. Mediocre sales reps especially sometimes add threats to exploding discounts.

Sales 258

Sales Churn Pricing Cloud 258

SaaStr

OCTOBER 26, 2021

Generally, track to the cash: If a customer has signed a pre-paid annual or multi-year contract in exchange for a discount or other terms, then there’s generally no reason to return any pre-paid cash. The post Dear SaaStr: What is the Typical Enterprise SaaS Cancellation Policy for $100k ACV/bigger Deals?

Enterprise 253

Enterprise SaaS Sales 253

SaaStr

OCTOBER 25, 2021

” and “Something we found really effective at CoursKey, and other vSaaS businesses will likely find as well: Instead of running pilots, sign a multi-year contract but give them an opt-out after 3-6 months. I’ve seen a few exceptions, and personally closed Google after a year-long unpaid pilot. I had to try.

Pricing 298

Pricing Scale Enterprise Onboarding 298

SaaStr

JULY 17, 2019

It is popular in enterprise sales, especially as a “trick” to get a customer to sign a multi-year deal. Why would a customer sign a multi-year deal (especially one with cash up-front)? Two reasons: An additional discount. I.e., another 10% off for a 3 year deal, cash up-front. appeared first on SaaStr.

Pricing 164

Pricing SaaS Enterprise Sales 164

SaaStr

FEBRUARY 28, 2023

The economy is settling into a new normal (at least this year’s version of normal) and after two years of rocketing sales, some newer salespeople are experiencing their first sales cyles that aren’t influenced by the recent funding boom. PST for those of you who want to connect with SaaS experts.

Sales 225

Sales Management Operational efficiency. Forecasting 225

How To Buy Saas

OCTOBER 14, 2021

Black Friday Saas Deals is one of the greatest sales of the year and this sale is going to live now with exciting discounts on tons of SaaS Tools that usually businesses need in order to manage their operations. Refund Policy: Check the refund policy of every saas before buying it. in a very smooth way.

SaaS Payments 108

SaaS Payments Payment Solutions Payment Methods Software Review 108

SaaStr

DECEMBER 1, 2023

The last 18 months have seen the biggest changes in the VP of Sales in his SaaS career. We’re still learning what world we’re in — some people interview over Zoom, some are focused on how to build teams in the current age, and many are dealing with a weird overhang from the SaaS explosion of 2021, quiet quitting, layoffs, and team turnover.

Sales Hiring 148

Sales Hiring Sales Recruiting Sales Interviewing 148

SaaStr

JUNE 23, 2021

I recently put together a list on Quora of 6 things sales reps recently said to me as a buyer of SaaS products myself that killed the deal: “You are wasting my time”. I don’t like annual contracts, and I especially don’t like being railroaded into enterprise-type contracts — multi-year with no outs. Sales is there to serve.

Scale 291

Scale Sales Hiring Sales SMB 291

Baremetrics

OCTOBER 1, 2021

That’s the essence of the discount rate. At 4%, without anything else, already $100 today is worth $96 next year. This is a first approximation of the discount rate. If we add in the opportunity cost, i.e. the amount of money you could earn on that money, then the discount rate grows even higher. Types of discount rates.

SaaS Payments 96

SaaS Payments Payments SaaS Payment Services 96

How To Buy Saas

NOVEMBER 30, 2021

Christmas Saas Deals 2021: Knock Knock. This is the season of tremendous offers and discounts! It’s that time of year again when everyone is hunting for amazing Christmas Saas deals while enjoying their vacations. Let’s get ready to ring in the new year with the best Christmas saas deals of the year.

Software Review 59

Software Review SaaS Technical Review Pricing 59

SaaStr

MARCH 22, 2021

But in the last year, Zoom has gone from a stunning one billion in ARR, just before COVID to four billion. It went from one billion to four billion in one year, and that is unprecedented in SaaS, at least in public SaaS companies. 1000 new customers paying 100,000 or more a year. It quadrupled. Now, you know Zoom.

Scale 191

Scale SMB Enterprise Branding 191

Kellblog

MARCH 6, 2019

Enterprise SaaS has drifted to a model where many, if not most, companies do multi-year contracts on annual payment terms. Most enterprise SaaS products are high-consideration purchases. Most SaaS vendors will jump at the opportunity to lock in a longer subscription term. How did we get here?

SaaS Payments 73

SaaS Payments Payment Solutions Payment Services Payments 73

Stax

MARCH 6, 2024

Mobile apps make up 53%, and the SaaS market is worth $152 billion. Mobile apps make up 53%, and the SaaS market is worth $152 billion. This may involve adjusting pricing, adding new subscription tiers, or offering promotions and discounts to retain existing customers and attract new ones.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

Incredo

OCTOBER 17, 2019

Asking “what’s the typical commission for SaaS salesperson?” is like asking “how expensive should I price my SaaS product?” what factors to consider before defining your SaaS sales commission percentage. What are 5 common SaaS sales compensation models? We will write about: 1. common software sales comp plans, 2.

SaaS Payments 150

SaaS Payments Compensation Payment Services Sales Recruiting 150

SaaSX

SEPTEMBER 19, 2019

For young SaaS founders, navigating the complex world of pricing can be very overwhelming. Part seminar and part Q&A, these veteran SaaS experts shared some truly brilliant, eye-opening and inspiring SaaS data and discoveries that are sure to benefit SaaS founders of all kinds. Value for cash. Patrick Campbell.

Pricing 80

Pricing Payment Methods SaaS Payments 80

Incredo

OCTOBER 17, 2019

Asking “what’s the typical commission for SaaS salesperson?” is like asking “how expensive should I price my SaaS product?” what factors to consider before defining your SaaS sales commission percentage 4. and finally figure out how much that SaaS sales salary should be. In the end, a bonus section is waiting for you!

SaaS Payments 144

SaaS Payments Compensation Payment Services Sales Recruiting 144

How To Buy Saas

NOVEMBER 21, 2021

Cyber Monday Saas Deals 2021: As you know November is flying by and the first cyber Monday discount of the year will be soon here! Cyber Monday Saas Deals2021 is the opportune opportunity to buy SaaS-based services because most companies are offering attractive discounts. Visit Website. Visit Website.

SaaS Payments 52

SaaS Payments Payment Methods Software Review Payment Solutions 52

SaaStr

MAY 8, 2020

How should sales teams and CS respond to requests for discounts? What should be the compromise with discounts? So, how did you make your way into the world of SaaS, and how did you come to co-found Work-Bench? * What does Jessica believe is the right way for sales reps to engage with new customers during this time?

Sales Recruiting 177

Sales Recruiting Technical Review Sales Hiring Outsourced Development 177

Chart Mogul

JUNE 23, 2022

“May you live in interesting times” is a rough translation of a traditional Chinese proverb that is bearing more meaning today than ever in the history of SaaS. After a brilliant run up to 2022, SaaS valuations got hammered in the public markets lately. SaaS startup growth has taken a hit as well as we noted.

SaaS 52

SaaS DevOps as a Service Marketplace as a Service Forecasting 52

FastSpring

NOVEMBER 12, 2019

Each year, it’s estimated online shoppers spend more than $11 billion on Black Friday and Cyber Monday (BFCM) sales. It makes sense as a SaaS business owner that you want to get a slice of that spending season pie. Set your discount rate. Set Your Discount Rate. Personalize communication across all channels.

Payment Methods 65

Payment Methods SaaS Payments Payment Services Business 65

SaaStr

AUGUST 9, 2019

Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and ContactCenter solutions with companies like LivePerson and Oracle. In Today’s Episode We Discuss: * How Vikas made his way into the world of SaaS and came to be at the rocketship that is Kustomer. * What is a good payback period? *

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

ProfitWell

AUGUST 6, 2020

The All-Access Bundle is a powerful retention tool that allows the Times to grow accounts year over year. Their recent promotion offers unlimited digital access at a ~76% discount to their typical subscription rate. Here are retail prices for each of the Times’ products offered a la carte: Cooking: $40/year.

Strategy 59

Strategy Subscription Payment Features Pricing 59

OpenView Labs

APRIL 22, 2020

And major layoffs have been announced, even among SaaS companies recently touted as possible 2020 IPO candidates. Push for (discounted) multi-year deals. quarterly/annual payments) even in a multi-year agreement. New business pipeline has fallen off a cliff and will likely remain depressed through 2020.

Payments 54

Payments Pricing Payment Methods SaaS Payments 54

Baremetrics

FEBRUARY 2, 2021

Note the following points when looking at Stripe pricing: Stripe offers a discount to non-profit organizations, which pay a reduced rate of 2.2 The “customized” Stripe pricing model is intended for businesses with unique requirements, such as volume discounts, multi-product discounts, and country-specific rates.

Payment Methods 75

Payment Methods Payment Services Technical Review Merchant Services 75

Sales Hacker

APRIL 10, 2018

The Winning By Design Blueprint Series provides practical advice for every part of a SaaS sales organization. Regions often respond with a 1-2 year delay to the US Market. When we map the number of deals committed against a listed price (ACV), you will notice deals starting to segment around discount levels. 1) Across regions.

SMB 72

SMB Strategy Outsourced Development Marketing 72

Chart Mogul

DECEMBER 5, 2017

Find out how they tackle optimizing their SaaS pricing for customers -- from tiny online stores to high-volume multi-channel sellers. Designing and defining the pricing for your SaaS product may be one of the most difficult aspects of building a subscription business. But multi-channel at the time was incredibly hard to manage.

Pricing 70

Pricing Scale SaaS Marketplace as a Service 70

Baremetrics

FEBRUARY 15, 2021

Suggested reading: Customer Support for SaaS: How to Do it Right Authorize.net Features The Authorize.net features you should know about include: Wide Range of Payment Options Like Stripe, Authorize.net accepts many different payment types, including MasterCard, Visa, American Express, Discover, Apple Pay, PayPal, and eChecks.

Payment Methods 52

Payment Methods Merchant Services Software Review Technical Review 52

ProfitWell

NOVEMBER 1, 2019

We see this as Amazon competing with big box stores like Walmart and Target's subscription delivery service, Shipt, which costs $99 a year and free delivery on all orders over $35. It's obvious that AI and recommendation engines are becoming more prominent in SaaS offerings. Freshworks meets Freddy. Check it out. Weekend Wisdom.

Artificial Intelligence 40

Artificial Intelligence Transportation Scale AI 40

ChurnZero

OCTOBER 11, 2019

If you work in a B2B SaaS company, you know that across the board, Q4 is always the biggest sales quarter of the year. Q4 is where the magic happens – prospects are geared up and ready to buy, to capitalize on extra end of year budget and set themselves and their teams up to have the right tools moving into the new year.

Development Team Review 66

Development Team Review Software Review Technical Review Onboarding 66

Baremetrics

DECEMBER 7, 2023

Before reading through yet another “Top-29 SaaS billing platforms” feature comparison post, decide how you want the billing tool to play with the rest of your operations stack. This post is part of an ongoing series for SaaS founders and CEOs on setting up their financial stack in a scalable manner.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

CustomerSuccessBox

JULY 8, 2020

We had Jay Nathan , Founding & Managing Partner, Customer Imperative and Andrew Marks , Founder, President and COO, SuccessHacker speak to Puneet Kataria , Founder & CEO, CustomerSuccessBox about the role of customer success in driving SaaS businesses during a lockdown. Discounting. Can non-payments be a risk? Free upgrades.

Retention 52

Retention SaaS Payments Payment Services Payments 52

User Pilot

JANUARY 31, 2023

In this article, we’ll decompose a comprehensive customer onboarding template ( produced by Userpilot-get your template copy here ) you can use to craft a smooth onboarding flow for your own SaaS. In this article, we’ll discuss a specific client onboarding checklist relevant to SaaS users. Onboarding is multi-faceted.

Onboarding 91

Onboarding Underperforming Technical Team Software Review Technical Review 91

ProfitWell

DECEMBER 5, 2019

Companies can try the product before committing to a multi-year license. Implementing a recurring revenue model requires enabling a data-driven process and understanding the axes through which SaaS metrics impact your business. You can bundle phone and internet for $72/mo, but you’re locked in for a year. Short contracts.

Payments 56

Payments Metrics Revenue SaaS Payments 56

OpenView Labs

JULY 29, 2019

However, this also made me think that B2B SaaS isn’t that different. Because of that, SaaS companies have to put their customers’ success before their own. These are some of the lessons, we’ve learned at ChartMogul, experimenting with different pricing plans over the last 4-5 years. What is great pricing all about?

Pricing 40

Pricing Churn Metrics Sales Hiring 40

SaaStr

AUGUST 24, 2023

We will see a rise of mega-funds once again and RIFs should be an embarrassment for all SaaS founders. Why We Are Going to See More Large Funds, not Less There will be reflation by the end of next year with mega-funds resurging in late 2024 and 2025. Get Back to Growth or it is Over: “Everyone got a pass for a year, and it was a gift.”

Venture Capital 223

Venture Capital Scale Compensation Investment 223

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. This episode is sponsored by Linode. Transcript of Episode 359: Matt Garratt: Thank you.

Payment Solutions 152

Payment Solutions Pricing Payments Payment Services 152