SaaStr

APRIL 1, 2023

Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep. The key takeaways for SMBTech companies to scale in today’s economy are: Now is a great time to build for SMBs. Know Your Customer and be choosy as you scale.

Scale 190

Scale SMB Merchant Services Payment Methods 190

SaaStr

MARCH 27, 2019

Leyla Seka is the executive vice president of the Salesforce Mobile platform experience. Over Leyla’s incredible 11 year journey with Salesforce she has seen the team scale from 1,800 to over 40,000 and revenue scale from $500m to over $16Bn. How did Leyla evolve and scale as a leader herself in those 11 years?

Scale 127

Scale VP of Engineering Mobile Scaling 127

Sales Hacker

AUGUST 12, 2020

Scaling Your Personalization. This is the downside of the modern Sales Assembly Line — both buyer and seller feeling like a cog in the wheel. Instead we need to focus on using our own voices and words to send each prospect a unique message. AI can help scale this, but we need to be careful not to rely too heavily on it.

Scale 109

Scale Scaling AI Search AI 109

Andreessen Horowitz

OCTOBER 17, 2023

We hear a lot of discussion around the best practices for launching a mobile game, and one particular topic that often comes up is: whether or not to do a soft launch. Mobile gamers are spoiled by choice and have a low propensity to return post-churn. And if you do soft launch, how can you tell if your game will be successful?

Mobile 101

Mobile Scale Retention Acquisition 101

Stax

NOVEMBER 6, 2023

Thankfully, with mobile payments from Stax , you can quickly accept and process payments from your customers. Learn all about mobile payments and why you may want to consider joining the Stax family to streamline payments and boost your small business’ productivity. Mobile payments are much more secure than cash and checks.

Merchant Services 88

Merchant Services Payment Methods Mobile Payments Payment Services 88

Intercom, Inc.

DECEMBER 20, 2018

Sujan has seen first-hand just how powerful chatbots can be – greater efficiency, accelerated sales cycles and better customer experiences. Not to mention, he’s scaling seven of his own SaaS companies – including Mailshake , a cold email outreach tool for sales. Short on time? Isolate that x-factor – and then maximize it.

Scale 151

Scale Scaling Technical Review Systems Review 151

TechEmpower SaaS

DECEMBER 11, 2023

Do you anticipate scale issues presently or in the future? Will you have direct access to a lead developer? Do you have the basics already defined and merely need them fleshed out? Or is your project a clean slate? Are there complexities revolving around algorithms or databases? Communication: Evaluate their communication style.

Software Development 443

Software Development Development Software Review Software 443

SaaStr

JULY 9, 2019

Join Anish Shivdasani, CEO of Giraffe, as he provides unique African experiences learned from scaling to 1M users. Giraffe is a mobile job matching platform that helps medium skilled workers get access to opportunities and helps businesses to recruit staff faster, and easier, and more affordably than any other way. How’s it guys?

Scale 155

Scale Sales Recruiting Scaling SaaS Payments 155

Stax

NOVEMBER 6, 2023

Fast forward to now where much has changed, and research anticipates contactless mobile payments to exceed one billion users globally by 2024. Customers can pay with their watch or phone just by tapping it on a card reader, and businesses can host an entire POS system on a mobile phone.

Payment Methods 88

Payment Methods Payment Services Mobile Payments Merchant Services 88

SaaStr

JUNE 27, 2019

Erica has led New Relic through massive growth, scaling the company’s enterprise business 10x since she joined the business pre-IPO. Erica will share the five critical steps (and some lessons learned along the way) for scaling in the enterprise. We operate at great scale. Want to see more content like this?

Scale 167

Scale Enterprise Scaling Sales Hiring 167

Neil Patel

SEPTEMBER 30, 2021

Unfortunately, this means everything from the front-end website to backend administration tools relies on one system, making scaling difficult. If you’re ready to scale your website but aren’t sure where to start, adopting a headless CMS could be your ticket to increased traffic. million by 2027. What Is a Headless CMS?

Scale 113

Scale Scaling Sales Hiring Marketplace as a Service 113

ChurnZero

JULY 22, 2022

As Donna Weber , the world’s leading expert in customer onboarding, knows, onboarding is about more than completing product training and filling out checklists. If you have a really long sales cycle, let’s say 6 to 12 months, then you have about half of that time, say three to six months, to deliver value.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

SaaStr

OCTOBER 22, 2021

It was born in the age of mobile, and from the moment it launched, everyone I knew started to use it to track their own expenses. As part of that, they learned to outsource anything they could, and maximize the PLG playbook … leading to a stunning $1m in ARR per employee. Fintech is the engine of growth at scale.

Scale 285

Scale SaaS Payments SMB Payment Solutions 285

SaaStr

MAY 15, 2024

There’s a lot to learn from our mobile-first comrades because it’s even harder over there than it is over here. Lesson #2: Conversion to Paid Is Fairly Low While Free Trial Offerings Are Way Up 70% of mobile subscription apps now offer free trials, at least in part. Back to the consumer market. That’s a lot of dollars up for grabs.

Subscription 250

Subscription Payment Features B2B Mobile 250

SaaStr

NOVEMBER 21, 2023

We’ve been through big data and tech hype cycles since the early 2000s — when businesses were considered dead if they didn’t have a website, and mobile was everything. Leveraging AI helps you achieve scale while still serving the needs of a broad customer base. Helping sales, marketing, and support teams improve their communication.

AI 214

AI Scale Generative AI Sales Hiring 214

SaaStr

OCTOBER 10, 2019

Freemium can help software companies gain users quickly—but what happens when it’s time to scale back or up? Join Joaquim Lecha, CEO at Typeform, and Christoph Janz, Managing Partner at Point Nine, as they delve into freemium at scale. The second one is customer feedback at scale. Depending on the cost per lead.

Scale 130

Scale Scaling Payment Methods SaaS Payments 130

SaaStr

AUGUST 15, 2019

We’re one week closer to SaaStr Scale ! A few things to share with you this week about Scale on the 29th. Since we launched Braindates at Scale last week, the list of mentors prepared to have 1:1, 1:4 (small group), and 1:8 (super braindate micro sessions) is a) growing and b) super impressive. BOOK A BRAINDATE.

Scale 112

Scale Scaling Mobile Marketing 112

Sales Hacker

NOVEMBER 16, 2021

Lead generation is the lifeblood of any business. As a business grows, so will its lead generation channels and strategies. With this in mind, it’s important to identify the best tools to automate lead generation and why your team should invest in them. What is lead generation automation? Use prospect search filters.

Scale 109

Scale Outsourcing Services AI Search Machine Learning 109

Neil Patel

MARCH 9, 2021

The biggest brands in the world understand one simple truth: Not all leads are created equal. Having the ability to find and convert high-quality leads is what keeps these brands successful. The best and brightest aren’t just focused on volume; they want to sell to the best possible prospects. What is Lead Scoring?

Scale 115

Scale Underperforming Technical Team Metrics B2B 115

Tom Tunguz

MAY 11, 2023

In the last five major cycles (internet, social, mobile, cloud, web3), startups seized the new technologies of the era to create a distribution advantage. Novel content creation techniques used the right way might enable a new form of inbound lead acquisition. AI enables ABM-at-scale.

AI Search 169

AI Search AI Scale Cloud 169

SaaStr

JUNE 30, 2023

Braze was founded in 2011 when the most exciting mobile apps were a compass, a flashlight, and a game where you could feed fish. Magnuson shares his insights on how to find opportunities during headwinds and how Braze scaled to $400M+ ARR. But the founders believed a mobile-first world was the future. And it was. Both came true.

Scale 190

Scale Mobile Venture Capital Scaling 190

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In this talk, Claire will share these and other lessons for scaling high-growth organizations. Manual processes first. Names stick.

Scale 148

Scale Payment Services Payment Methods Scaling 148

SaaStr

FEBRUARY 28, 2024

Braze is a top leader in enterprise mobile marketing and communications. But they couldn’t break into top French brands until they opened a local office with an in-person sales and success team. More Efficient, But Not Hyper Efficient Yet This is a theme of others growing at 30%+ at scale. Let’s dig in.

Sales Hiring 221

Sales Hiring Scale Cloud Enterprise 221

SaaStr

JANUARY 10, 2024

It took Procore years to really take off, and it didn’t take off at all until mobile became the accelerant. The Big Efficiency Cuts Have Been in Sales & Marketing Procore got more efficient and its operating margins up mainly by cutting sales & marketing expense — down almost 10% this past year. in ARR now.

Scale 198

Scale Payment Services Payment Features Construction 198

SaaStr

MAY 26, 2021

How do you leverage a corporate blog to actually generate leads? And yet … done right, they are a critical part of your marketing and sales toolkit. And yet … done right, they are a critical part of your marketing and sales toolkit. And maybe that’s just 1 or 2 great prospects. There are 100,000,000+ blogs.

Outsourcing Services 202

Outsourcing Services Scale Leadership Mobile 202

SaaStr

JULY 22, 2019

Hear from Roger Scott, New Relic’s EVP and Chief Customer Officer as he shares his 7 tips and tricks for keeping your customers happy— and how to do so at a large scale. And I wanted to share a little bit of my experience and the company’s experiences of building the company to a scale that we are today. Good afternoon.

Scale 165

Scale Scaling Sales Hiring Underperforming Technical Team 165

Tom Tunguz

JANUARY 18, 2023

There are three paths I’ve seen to achieve this scale: The dominant path of the last ten years: focus on a single product until the company is roughly at $100m in ARR, then build adjacent products. Prospects buy software for a report: the better the insight, the more valuable the software.

Startup 279

Startup Strategy Scale Cloud 279

SaaStr

APRIL 16, 2023

And we ended the day with an incredible combo of the hottest app at that time (and one of the hottest ever), Slack, who likely was around $30m ARR or so … and hadn’t yet added a sales team! It’s about scale and revenue. At a high level, why are things scaling faster than ever from your perspective?

Scale 337

Scale Sales Hiring PayPal Development Team Review 337

Intercom, Inc.

JANUARY 13, 2021

This meant that businesses were facing a difficult choice , particularly as they scaled. Or do you put customer experience at the center of everything at the risk of scaling up an outsize support operation? . Mobile transforms the conversation . That shift in definition only accelerated with the rise of the mobile phone.

Scale 243

Scale Scaling Communication Mobile 243

SaaStr

FEBRUARY 2, 2022

We’ve talked a lot over the years at SaaStr of the different stages as you scale, and the first one you really hit is Initial Traction. But leads start coming in somewhat regularly, deals close somewhat repeatedly, etc. The market changes, e.g. to mobile, or AI, etc., At scale, it may. Or NPS gains stall.

Scale 202

Scale Sales Hiring B2C Scaling 202

SaaStr

SEPTEMBER 17, 2023

Sarah Scharf leads product and brand marketing for Vanta – the company on a mission to secure the internet and protect consumer data. User Evidence which helps collect high value references, case studies, and more.

Marketing 234

Marketing Scale Mobile Branding 234

yoursales

JANUARY 28, 2022

Sales Stack 2022 Sales Tools for Professional B2B Sales SALES STACK 2022: Sales Tools for. Professional Sales SALES STACK. 2021: Sales Tools. Sales W hich challenges would you like sales technology to solve for your sales team? What is sales technology here to do?

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SaaStr

DECEMBER 31, 2022

. “How To Innovate Faster with Community: Insights From GitLab CEO Sid Sijbrandij” A great session from GitLab’s CEO and founder on how to really use community to build and scale. #2. 3 How to Scale Outbound Sales with the CROs of Outreach, Malwarebytes, HubSpot, Seismic. appeared first on SaaStr.

Scale 194

Scale SMB Innovation B2B 194

SaaStr

JANUARY 7, 2021

Whether it was our interview with Podium’s Eric Rea on how he scaled with a team outside the Bay Area before it was really considered an option, or TripAction’s Megan Eisenberg on how to prioritize trade-offs in marketing without sacrificing pipeline, we’ve covered the gambit of relevant topics throughout the year. .

Scale 233

Scale Sales Hiring Scaling B2B 233

SaaStr

MARCH 28, 2024

At Base10, I lead investing for our growth stage fund that invests $20-60M in market leaders primarily in B through D rounds, though we can invest up to pre-IPO. I’m impressed by the number of businesses that we are seeing grow to $10-15M in ARR in a really capital efficient manner and driving real efficiency through scale.

Venture Capital 243

Venture Capital Cybersecurity Scale Artificial Intelligence 243

SaaStr

NOVEMBER 25, 2021

Talk to any experienced SaaS sales leader in a competitive space. It’s a feature that, for a material number of customers and prospects, wins the deal vs. the competition. But for a while, as you are scaling, you can beat the competition in at least specific deals in specific segments with a 10x Feature. And it was.

Scale 199

Scale Mobile Branding Engineering 199

SaaStr

JANUARY 1, 2023

RevenueCat: Across 10,000+ Mobile Apps, Longer Free Trials Perform Better. SaaStr 620: 8 Ideas on How to Motivate the Sales Team After a Rough Patch with SaaStr Founder and CEO Jason Lemkin. . SaaStr 617: SaaStr CRO Confidential Presents: Rippling VP of Sales Matt Plank on How to Ramp Up Sales in the Early Days.

VP of Engineering 178

VP of Engineering Scale Mobile Scaling 178