User Pilot

JULY 19, 2021

Must-have features for a great CEP include: functionality and channels, advanced segmentation capabilities , advanced personalization capabilities, behaviorally triggered automation, analytics and tracking, integrated A/B testing , easy no-code setup, mixed support (self-serve plus human), and the ability to accept third-party integrations.

Engagement 98

Engagement Scale Onboarding Customer Support 98

Frontegg

MAY 27, 2021

A comprehensive and easy-to-integrate payment suite, perfect for enabling self-service. Drift was launched in 2015 just when SaaS applications started taking off in a big way. Stripe can also be used to send payouts and manage finances in one centralized dashboard that is extremely user-friendly and full of useful graphic elements.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Andreessen Horowitz

DECEMBER 4, 2023

And, especially when you’re considering integrating a new technology platform into your business—like AI today, or cloud a decade ago—how do you invest in innovation without losing control of your runway and budget? And then how do you figure out where, exactly, those dollars go within R&D?

Underperforming Technical Team 124

Underperforming Technical Team Benchmarks CTO Hire New CTO 124

Chart Mogul

OCTOBER 12, 2020

Six years is a long time in Startupland, but we’re really just getting started, we have so much left to build to provide a truly rounded and integral solution for our target customers. David Cancel, CEO of Drift on chatbots, metrics & mentorship. Here’s hoping next year’s anniversary will be more of a celebration! Peace and love!

Metrics 52

Metrics 52

Hitenism

JANUARY 9, 2017

You might do this by integrating with other services (Segment, Zapier), providing a service via API (Clearbit, Twilio), or even just a “powered by” sign at the bottom of your chat widget (Zendesk, Drift). You can use Qualaroo for on-site surveys, Typeform for off-site surveys, and Drift to chat with them in-app.

Startup 167

Startup Payment Methods Payment Solutions SaaS Payments 167

Sales Enablement, SaaS and Growth

MARCH 23, 2020

The right mental models have a knack of becoming an integral part of a company’s operating system, and more importantly help employees make good decisions, more often. David Cancel of Drift often talks about letting your ideas “ cross-pollinate ” and mental models can be a catalyst for that. Source: Drift 35.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

ProfitWell

APRIL 30, 2019

Drift Into a Good Book. Drift has 25 that should be on any business leader’s must-read list. On Drift's list they spotlight several books that encourage you to improve customer experience by thinking outside the box. If you're curious what books Drift values enough to put in their own lobby, they've got those listed too.

Technical Review 45

Technical Review Software Review Banking Investment 45

Upscope

JUNE 4, 2019

Let's integrate with Intercom and Drift and Zendesk and all the other live chat companies. People would pay $50 right? We only need 1,000 subscribers and that's like $50,000 per month. 1000 customers? No problem, we'll ride the live chat wave. Dude, that's just a no-brainer.

Enterprise 84

Enterprise SaaS Pricing Sales 84

Sales Hacker

MARCH 23, 2020

RevGrowth Virtual Summit, by Drift. You can’t come to a physical conference now, so Drift is bringing the conference to you — no matter where in the world that might be. 15 customer success stories, including our Return on Integration (ROI) Honors and Programs of the Year Awards. Virtual sales conferences. One-day events.

Sales 78

Sales Artificial Intelligence Travel B2B 78

ProfitWell

MARCH 12, 2019

Conversation by Drift Conversational marketing should be just as frictionless as making plans with a pal. If you need pointers for kicking it off, Drift's marketing and content experts host a webinar (today at 2 p.m. SUBSCRIPTION NEWS DIRECT TO YOUR INBOX. or head straight to the video --> Skip ?. The Rundown In resources.

AWS 49

AWS Marketplace as a Service Social Media Subscription 49

Upscope

OCTOBER 16, 2018

There are some fundamental differences between them and the right solution depends on the type of customer you service, what sort of integration you need and whether you need live chat and more on top of co-browsing. Upscope has grown through integrations with Intercom, LiveChatinc and other live chat providers. Who is it built for?

Software 40

Software Banking Onboarding Technology 40

ProfitWell

APRIL 27, 2020

It was a note from David Cancel , our friend, neighbor, and Founder over at Drift. And at Drift, I try to live a ‘no meetings’ culture. And now through June, Calendly will support free integrations with video meeting tools, Zoom and GoToMeeting , to help make connecting during the COVID-19 quarantine easier.

Subscription 52

Subscription Payment Features Interviewing B2B 52

Neil Patel

APRIL 2, 2021

Since implementing Drift, Okta has benefited from a 30 percent increase in their pipeline and doubled their conversion rate from marketing qualified leads to sales qualified leads. Look for those that feature marketing, chatbots, email bots, content, or marketing system integration. System Integration. Marketing Automation.

Scale 118

Scale Advertising Branding Strategy 118

ChurnZero

SEPTEMBER 20, 2022

The next experience was with Drift. Rocketlane is a customer onboarding tool, and an integral part of the platform is project templates. More importantly, they built buffers while laying down the timelines of different activities and phases by accounting for any delays and changes from our end. A great demonstration of thoroughness.

Consulting 52

Consulting Construction Onboarding Customer Success 52

Totango

FEBRUARY 22, 2021

With the recent Super Bowl, perhaps your mind drifts to NFL quarterback Tom Brady. This new focus on the customer shined a light on the gaping holes many companies had in their customer success strategies, and they began to seek out a solution that could help them integrate customer-centric practices throughout their operations.

Customer Success 62

Customer Success Scale Marketplace as a Service Technical Review 62

Chart Mogul

JANUARY 2, 2018

Discussion points like data portability and available integrations are a known quantity (you either can export your data or you can’t). Companies like Drift are learning lessons from the consumer world and putting brand strategy at the center of their growth efforts.

Airlines 65

Airlines SaaS B2B B2C 65

OpenView Labs

JANUARY 26, 2022

In her experience, the best way to integrate PLG from a marketing perspective is to find the right balance between novel strategies and long-standing best practices. We use Drift to help us really fine-tune our data so we can pinpoint when someone actually wants to talk to a salesperson,” says Sara. “We

Scale 77

Scale Marketing Sales Hiring Outsourced Development 77

OceanX

MARCH 7, 2022

Our Solution: When the circumstance of integrating a regional carrier is applicable, OceanX has monitoring networks between 3PL clients and carriers. Don’t let fulfillment problems drift you out at sea, see why partnering with a 3PL today is the best way to combat fulfillment problems. . The same can go for a 3PL partnership.

Scale 52

Scale Technical Review Sales Hiring Forecasting 52

Chart Mogul

DECEMBER 19, 2017

We kicked off 2017 by announcing our integration with GoCardless. We launched an integration with Visible and an add-on for WHCMS. April saw the launch of our Zuora integration ! Also: We announced our partnership and integration with Brazilian payment platform Vindi. Also: We announced our integration with Billforward.

Payments 58

Payments SaaS Payments Payment Solutions Scale 58

SaaStr

JULY 19, 2022

Drift® , the Conversation Cloud company, helps businesses connect with people at the right time, in the right place with the right conversation. Using the Drift Conversation Cloud, businesses can personalize experiences that lead to more quality pipeline, revenue and lifelong customers. appeared first on SaaStr.

GCP(Google Cloud Platform) 210

GCP(Google Cloud Platform) Artificial Intelligence Enterprise readiness Azure 210

Frontegg

JANUARY 23, 2022

Being a user onboarding geek, I decided to research 40+ organizations like Hubspot, Drift, Intercom, Segment, and more. Product usage, PQLs, and alignment with business KPIs need to be integrated within the daily workflows of product, engineering, and revenue teams. It helped me learn how they optimized their product experience.

Social Media 52

Social Media Onboarding Engineering Investment 52

yoursales

OCTOBER 5, 2018

Also Drift provides interesting innovation in the scheduling space and are on track to start delivering fairly hefty competition to Calendly once their scheduling matures a little. Most of the current scheduling software provides integration with the likes of Google Apps and Office 365. Sounds good. What’s the Problem?

Sales Outsourcing 40

Sales Outsourcing Social Media Innovation Software 40

ProfitWell

NOVEMBER 11, 2019

Pipedrive x Zoho Desk launch an integration, plus Drift’s David Cancel and HubSpot’s Katie Burke get real on workplace culture. Pipedrive and Zoho Desk launch an integration to better bridge the gap between sales and support. With the integration, we’re seeing some cool items. Your top subscription news.

Sales Hiring 41

Sales Hiring Growth Hacking Entertainment Subscription 41

Sales Hacker

MARCH 18, 2019

LinkedIn, Gong, Intercom, Chorus, Drift, etc). At Unleash, I saw many vendors using the number of integrations they have as a differentiator. Those who were quick to begin using new AI tools, intent data, clever integrations, and focusing on the selling process to maximize efficiency are already on to the next best action.

Technical Review 68

Technical Review Scale Sales Underperforming Technical Team 68

ProfitWell

OCTOBER 15, 2019

Pipedrive x Zoho Desk launch an integration, plus Drift’s David Cancel and HubSpot’s Katie Burke get real on workplace culture. Pipedrive and Zoho Desk launch an integration to better bridge the gap between sales and support. With the integration, we’re seeing some cool items. Your top subscription news.

Sales Hiring 41

Sales Hiring Growth Hacking Software Review Entertainment 41

SaaStr

NOVEMBER 16, 2022

“Do you have a Hubspot integration?” I have to wait three days for… How many of you can go onto your Intercom or Drift or whatever you use and it’s going to say someone will be back to you in 60 seconds? ” Well, no, you don’t need your top engineer answering the phone. ” “Yes.”

Sales Hiring 213

Sales Hiring VP of Engineering Payment Methods Scale 213

Valuize Consulting

APRIL 8, 2022

In order to achieve best-in-class NDR, these functions should have distinct yet complementary responsibilities that enable an integrated customer lifecycle and seamless handoff that creates measurable value at each stage of your customer journey.

Innovation 52

Innovation Underperforming Technical Team Outsourced Development Compensation 52

Upscope

NOVEMBER 26, 2020

At Upscope we have a co-browsing integration that works with live chat tools. We get requests for creating new live chat integrations regularly. At first there were a handful of integrations to create and then it became a flood. There are 100s more providers and plenty more have numbers in this range.

Scale 52

Scale AI Search Trends Retention 52

Intercom, Inc.

JULY 10, 2018

I can chat with the user immediately in Intercom, replicate the issue by watching the last Fullstory user recording (via Fullstory’s Intercom integration ), and track the issue in our “Bugs feed” via Userfeed (which will associate the user with this issue and link the conversation in Intercom so whoever is fixing the issue has context).

Business 106

Business SaaS New CTO CTO 106

yoursales

JANUARY 28, 2022

With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. Scroll to the right in the table below and filter for integrations to find what works for you. Drift – a messaging app for sales & customer success. OnceHub - Make more connections with an integrated scheduling platform.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

Outseta

NOVEMBER 28, 2018

Live Chat Live chat tools have been a big deal as of late - companies like Intercom and Drift, Hubspot and Zendesk - they’ve all gotten into the mix. No integration necessary. We began charging users for the first time in January and the evolution of our product since that time has been remarkable to see. New Feature!

Scale 40

Scale Advertising Acquisition Startup 40

SmartKarrot

SEPTEMBER 6, 2022

Customers stick on for the following reasons – Familiarity with operating systems like iOS and macOS Amazing designs that keep innovating for simplicity easier to move within Apple products, making it a community or nexus Easy integration makes for easy work within the ecosystem. Example 3: Drift in software space.

Pricing 10

Pricing Technical Review SaaS Scale 10

Neil Patel

JANUARY 11, 2021

Complex plugin integration No mobile app Not many online tutorials. Video capability to see your guests while you record Guests don’t need an account Podcasts backed up on the cloud Multitrack recording Eliminates audio drift and simplifies editing. Pros of Reaper. Cons of Reaper. Reaper Pricing. Pros of SquadCast.

Software 103

Software Cloud Pricing Mobile 103

Sales Hacker

NOVEMBER 21, 2019

The full potential of AI may be generations away, but there are already avenues to integrate the technology into modern sales operations today. Companies like Drift have found that people don’t mind interacting with a machine as long as they receive the help they need. The Potential Future of AI for Sales.

AI Search 83

AI Search Scale AI Artificial Intelligence 83

ProfitWell

MAY 6, 2020

This time, from a differing POV—that of David Cancel (also known as DC), CEO and Founder over at Drift , the masters in conversational marketing. Peacetime professionalism --> wartime grit. And now, another bout of takeaways.

Innovation 52

Innovation Subscription Payment Features Forecasting 52

ChurnZero

MAY 20, 2021

But the best Sales and Marketing teams (which also have a relationship component) use well-defined processes and data integrations to drive their operations. You get wrapped up in managing the day-to-day business and you start to drift away from your customers.

Customer Success 90

Customer Success Payments Payment Services Scale 90

Sales Hacker

AUGUST 7, 2020

International Integrated Solutions Ltd. Lida Laisné. Global Sales Operations Director. Ryann Leonard. Director of Sales. Marilyn Littell. VP of Software Solutions. Krystal Little. Director of Sales Operations. Fattmerchant. Stephanie Livingston. Head of Sales. VenueScanner. Rachel Mae. Director of Sales/ GAP Selling Trainer. Mikayla Zernic.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121