Intercom, Inc.

AUGUST 29, 2019

But that’s easier said than done, which is why we’ve published our new book Intercom on Sales : a deep dive into the many lessons we’ve learned about how selling works at scale, covering everything from hiring tactics to the needs of modern buyers to fundamental processes for forecasting and managing deals. We have a great sales force.

Scale

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. So I think that is somewhat of a good news in this in that SaaS businesses are sticky.

Sales Hiring

Stax

MARCH 6, 2024

For businesses offering subscriptions, memberships, retainers, and other recurring services, recurring billing is a powerful solution to streamline processes and ultimately enhance revenue generation. Almost everyone — 98% of consumers —has a streaming service subscription. 98% of consumers have a streaming service subscription.

Merchant Services

Unbounce

AUGUST 7, 2024

/ Conversion optimization How to implement a conversion rate optimization (CRO) process By Josh Gallant and Garry Lee. The key word here is “process.” Effective CRO requires clearly established processes that you can follow to guide your testing and refinement. More blog posts by Garry Lee Why do you need a CRO process?

SaaS Payments

User Pilot

FEBRUARY 28, 2024

helps with high-touch marketing through social media campaigns and gives insights to improve the buying process. GetResponse enables email campaign tracking and simplifies connecting with potential customers. It’s a solution that enables you to analyze a custom funnel and monitor progression. Funnel analysis in Userpilot.

Payment Solutions

Sales Hacker

NOVEMBER 15, 2017

Account refers to a record of primary and background information about an individual or corporate customer, including contact data, preferred services, and transactions with your company. . Accounts Receivable refers to the amount of money yet to be collected from your customers who purchased a product or subscribed to a service.

Scale

Baremetrics

AUGUST 18, 2021

Invoicing is a sales process where a seller issues a commercial document to a buyer requesting payment. This document shows all products and services rendered, the payment owed, and the contact details of both the buyer and the seller. Invoicing can be done for both recurring and one-time payments.

Payment Features

FastSpring

JUNE 6, 2024

Xsolla is a merchant of record (MoR) payment provider that serves the video game industry. The platform includes a broad feature set that provides game developers with the infrastructure needed to sell online and accept online payments globally, without having to manage localization, sales tax and VAT, or fraud prevention on their own.

Payment Services

OpenView Labs

JANUARY 13, 2022

45% of SaaS companies said they had some form of usage-based pricing, up from 34% in 2020. Fully embracing usage-based pricing rather than traditional seat-based subscriptions is analogous to making the transition from on-prem to SaaS in the first place. High interest rates will suck up government revenues.

Pricing

Baremetrics

AUGUST 3, 2021

But there are nuances that you need to know when operating your SaaS business when it comes to revenue. Those nuances come into play when understanding the different types of revenue in your SaaS business. Metrics of Revenue using Baremetrics 1. Table of Contents. Net sales The difference between revenue and sales 1.

Payments

Baremetrics

SEPTEMBER 14, 2021

Baremetrics is a business metrics tool that provides 26 metrics about your business: MRR, ARR, LTV, total customers, and more. Baremetrics can integrate directly with your payment gateways, so information about your customers is automatically piped into the Baremetrics dashboards. Government tax authorities might not accept it.

Payment Features

Baremetrics

MAY 7, 2019

I was able to take that challenge off the table by consulting and severance, which enabled me to build the right product and business that became self-sustaining about a year later. The great thing about SaaS is that it’s a very cheap business to start. Government-backed Small Business Association (SBA) loan program.

Finance

Sales Hacker

MAY 9, 2019

The Process for Creating a Sales Compensation Plan. Here’s an example of OTE levels for a SaaS business hiring salespeople in the Bay Area: Table 2. It ties payment to the achievement of specific objectives that have been pre-determined and communicated to the employees that are on the incentive plan. Payment Timing.

Compensation

User Pilot

AUGUST 29, 2021

Amplitude Analytics is one of the most popular digital analytics tools for SaaS businesses. Amplitude enables you to answer critical questions related to your digital product strategy, including: How do users navigate through your application? This could be something as simple as pressing a button or making a payment.

Payment Solutions

Baremetrics

OCTOBER 7, 2021

Baremetrics is a business metrics tool that provides 26 metrics about your business, such as MRR, ARR, LTV, total customers, and more. Baremetrics integrates directly with your payment gateways, so information about your customers is automatically piped into the Baremetrics dashboards. Try Baremetrics Free.

Payments

SaaStr

SEPTEMBER 13, 2020

Another collection of their customers actually turned their kitchens into service offerings. They’re facilitating virtual schooling, they’re helping governments organize. Really, cloud absorbs hardware, software and services. Number two, we really want companies to report and track these metrics early.

Sales Hiring

Baremetrics

AUGUST 11, 2021

GAAP is important to SaaS Businesses. Revenue recognition, as per GAAP, states that payment is recognized as revenue after delivering the product or service in its entirety. Of course, that’s not how SaaS revenue works. (We Fortunately, Baremetrics makes GAAP reporting (and all forms of SaaS financial reporting) easy!

Payment Methods

OPEXEngine

JUNE 9, 2020

In this third installment of our blog series ‘React, Adjust, Recover – Strategies for Professional Service Organizations During the COVID-19 Outbreak’, we focus on strategies to help businesses recover faster as restrictions begin to lift. So, what are some of those strategies for professional service organizations?

SaaS Payments

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing. What is SaaS?

Business Model

User Pilot

AUGUST 30, 2021

A product analytics tool is a type of software that enables you to measure and visualize user data. It helps you gain actionable insights into your customers' behavior – enabling you to create meaningful experiences for your users, identify opportunities for product growth and development, and fix pain points in the user journey.

Product Marketing

Baremetrics

NOVEMBER 21, 2021

All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. Accounting is the measuring, processing, and presenting of financial information about businesses, government bodies, or other economic entities. Try Baremetrics free. What is accounting?

Finance

Baremetrics

AUGUST 22, 2021

You can even see your customer segmentation , deeper insights about who your customers are , forecast into the future, and use automated tools to recover failed payments. As a SaaS founder, you know that failed payments can break your growth targets. Cash Accounting Advantages and Disadvantages 1. Try Baremetrics free.

Payment Solutions

Baremetrics

AUGUST 5, 2021

This is especially the case in the SaaS world. Due to the pandemic and government lockdowns, companies were made to pivot to remote-only very quickly. Especially with monitoring your metrics. Gartner found that 70 percent of customer service employees hope to have work-from-home options in the post-pandemic world.

SaaS Payments

Baremetrics

SEPTEMBER 10, 2021

They are items that can be converted into cash, and assets can be owned by an individual, company, or government. We also show you what assets you are specifically likely to see while running your SaaS company. Baremetrics monitors subscription revenue for businesses that bring in revenue through subscription-based services.

SaaS Payments

Valuize Consulting

AUGUST 17, 2020

Deferred payment terms on subscription renewals, additional discounts, free professional services—these offers might work now, but can you afford to keep applying them next quarter or next year? Achieving the latter, true version of adoption will enable you to reduce churn. These outcomes serve as adoption milestones.

SaaS Payments

SaaSOptics

MAY 24, 2018

For a B2B SaaS or subscription business, finance operations are no longer just a back office function. How do you know if your systems and processes are set up to provide the necessary insight into your growing business? CMMs typically use a five-level system to define and score process maturity.

Payment Services

OPEXEngine

JANUARY 18, 2022

Reese—whose career has spanned wealth management, financial services, payments, and fintech—said he viewed the CFO role as being “the champion of value creation.” Reexamining internal processes at Trivago led to the discovery of potential new revenue sources, Tillman said. That’s an ongoing process.”.

SaaS Payments

User Pilot

JUNE 8, 2021

Your product management software should streamline the process of prototyping and optimizing UX, monitoring user interactions. Slack and Microsoft Teams are popular collaboration tools to facilitate real-time communication with your team. Your product management software should streamline the process of prototyping and optimizing UX.

Payment Solutions

Unbounce

JANUARY 11, 2025

Setting the right price for your products and services can be tricky. But how do you communicate your pricing in a way that highlights how valuable the products and services you have to offer truly are? SaaS products like ConvertKit, Squarespace, and Canva offer multiple subscription tiers. Lets get started. Why does it matter?

Pricing

Unbounce

JANUARY 11, 2025

Setting the right price for your products and services can be tricky. But how do you communicate your pricing in a way that highlights how valuable the products and services you have to offer truly are? SaaS products like ConvertKit, Squarespace, and Canva offer multiple subscription tiers. Lets get started. Why does it matter?

Pricing

SaaStock

MARCH 20, 2019

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a community of top SaaS companies that spans all the way from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6.

SaaS Payments

SaaStr

AUGUST 15, 2020

This dynamic trio of SaaS experts share how to stay customer-centric and set yourself apart in today’s rapidly changing environment. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company. So it starts there.

Payment Methods

SaaStr

MAY 27, 2020

On March 27th, so about a month later, the US government passed the CARES Act, which probably you know, stands for the Coronavirus Aid Relief and Economic Security Act, which is now at three trillion dollars. I thought it’s also worth giving you some sense of scale for how much the US government takes in in revenue every year.

Technical Review

SaaStock

MARCH 20, 2019

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a SaaS community that spans from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6. Founded: 2012. Based in: New York.

SaaS Payments

Clouded Judgement

AUGUST 25, 2023

I won’t go into all of the detail here, but the TLDR is that as the government bank account (the TGA) has shrunk, government debt has also ballooned - the implication is that the government will have to raise money in order to pay off the interest expense on their debt (as well as fund other obligations).

Cloud

Sales Hacker

MARCH 2, 2020

Strategy and Process. Sales Enablement. The Sales Enablement Playbook. Enablement Mastery. Blueprints for a SaaS Sales Organization. Applying a sales methodology to your selling gives you a tried and true advantage, and enables you to plan your work and work your plan. Insight Selling. Spear Selling.

Scale

SaaStr

OCTOBER 24, 2019

I’m an entrepreneur-turned-investor, co-founder of an early generation one, SaaS company called Message Labs that we founded in 2000. Exited to Semantic in 2008 and had a good exit for the early SaaS businesses then set up Notion and we focus on SaaS companies, mainly in Series A in the European market.

Payments