User Pilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? Staying on top of the engagement trends is a must for product growth and staying ahead of your competition. TL; DR Customer engagement refers to the active interaction between customers and products. What is customer engagement?

Trends 90

Trends Engagement Artificial Intelligence Machine Learning 90

User Pilot

MAY 8, 2024

As smartphones increasingly become central to the routine life of the modern person, in-app messaging enables you to engage your audience with just-in-time support. 10 best in-app messaging tools for SaaS companies: Userpilot – the best in-app messaging solution for web apps. Firebase – best platform for technical teams.

Engagement 84

Engagement AI Search Software Review AI 84

User Pilot

MARCH 1, 2022

Looking for ways to bring back inactive users for your SaaS? There are multiple channels and tactics you can implement to engage with customers and bring them back. In this article we’ll go over: how to define an inactive user -SaaS- (hint: it’s not just a user that hasn’t logged in). The end-of-trial email.

Engagement 93

Engagement SaaS Social Media Churn 93

Totango

AUGUST 25, 2022

Six Customer Engagement SaaS Strategies That Work. For software service providers, customer engagement SaaS strategies play a central role in a successful business model. In this article, we’ll offer some tips for a winning customer engagement SaaS strategy. What Is SaaS Customer Engagement?

Engagement 97

Engagement Strategy SaaS Scale 97

User Pilot

AUGUST 15, 2021

A key reason why customer engagement metrics are important to successful SaaS businesses. While customer acquisition is important, if you're unable to keep user engagement up, you've built a leaking house that will drown everyone in it! Measure engagement by feature usage to understand what brings the most value.

Engagement 98

Engagement Metrics Scale SaaS 98

User Pilot

JULY 20, 2022

What insights can engagement data reveal and how can it help you drive product growth? SaaS companies use customer engagement data to understand in-app user behavior and find roadblocks that impair customer experiences within the product. So let’s learn how to collect engagement data and act on it!

Engagement 86

Engagement Data SaaS Onboarding 86

SaaS Metrics

OCTOBER 12, 2023

SaaS companies have a new challenge. Let’s dig into what it is and how it’s reshaping the engagement landscape. What is Hyper-Personalization in SaaS? Read more The post Hyper-Personalization in SaaS: Elevating User Engagement first appeared on SaaS Metrics. This deep, intimate connection?

Engagement 52

Engagement SaaS Metrics User Experience 52

User Pilot

JUNE 28, 2021

Is your customer engagement marketing strategy bringing in expected results? As the user experience is becoming increasingly important (even more so than product and pricing for many brands), improving user engagement is crucial. What is customer engagement? What is customer engagement marketing?

Engagement 105

Engagement Strategy Marketing SaaS 105

User Pilot

JANUARY 24, 2023

Boosting user engagement is a surefire way to nurture customer loyalty, but how do you actually encourage users to use your product? In this article, we’re going to go over how engagement gamification increases user engagement, how you can implement it, and the best practices to follow! What is SaaS gamification?

Engagement 91

Engagement Social Media Education Onboarding 91

User Pilot

JANUARY 12, 2023

You’ll struggle to boost user engagement and retention if you don’t clearly define what an engaged user is. That is why this article will give you guidelines for defining engaged users and strategies for your company and increasing your engagement rates. How to measure user engagement?

Engagement 89

Engagement Social Media Onboarding Retention 89

User Pilot

AUGUST 2, 2023

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. But how do they know it’s actually worth it when they don’t engage long enough to find out? Implement these 6 steps to create an effective engagement plan: Define your user personas and their pain points.

Engagement 72

Engagement Strategy SaaS Customer Lifetime Value 72

User Pilot

FEBRUARY 6, 2023

Can a user engagement funnel help you grow a loyal customer base and retain more active customers ? User engagement takes all the best parts of existing funnels and applies relevant modern realities to them for better effect. An engagement funnel is customer-focused. Use onboarding checklists to engage users from the start.

Engagement 82

Engagement SaaS Sales Funnel Onboarding 82

User Pilot

AUGUST 14, 2021

The customer engagement score is a metric that measures interactions between your SaaS product and its customers. It’s a user engagement metric at the core of your engagement strategy. Measure customer engagement and identify different segments of users based on the engagement scores.

Engagement 98

Engagement Software Review Social Media SaaS 98

User Pilot

MARCH 7, 2024

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested.

Engagement 86

Engagement Metrics Underperforming Technical Team Scale 86

Intercom, Inc.

FEBRUARY 18, 2019

If you have followed us over at Sherlock , you will likely have heard us say many times that product engagement is the lifeblood of any SaaS business. This is because the entire SaaS business model is dependent on people using (and getting value from) your product consistently over time. or “How’s engagement this month?”

Engagement 178

Engagement Metrics Business SaaS 178

User Pilot

APRIL 4, 2024

Whether you want to boost user activation or improve product adoption, maximizing product engagement is crucial. It’s the key to retaining active users and helping them generate maximum value from your SaaS product. But here’s the thing—product engagement can mean different things for various products. Let’s dive right in.

Engagement 52

Engagement SaaS Retention User Experience 52

ChurnZero

MARCH 28, 2023

Early-stage SaaS businesses tend to put most of their focus on acquiring net new customers. One key to keeping customers is keeping them engaged. What is customer engagement? Customer engagement is the sum of all interactions between a customer and a company. However, this isn’t scalable.

Engagement 52

Engagement Strategy Scale Payment Features 52

User Pilot

JULY 20, 2021

Are you looking for the best tactics to increase user engagement for your SaaS product in-app? That’s brilliant, as when more of your users/customers continue engaging with your product, your customer retention rate will keep improving. Why it is important to track and improve user engagement. What is user engagement?

Engagement 98

Engagement SaaS Social Media Onboarding 98

Sixteen Ventures

MARCH 9, 2024

This statistic highlights a crucial reality in today’s competitive SaaS landscape: customer engagement is no longer a luxury, it’s a necessity for survival. Did you know that a significant portion of your customers, even those who seemingly appear satisfied, consider exploring alternatives before renewing their contracts?

Engagement 64

Engagement Investment SaaS Growth Hacking 64

User Pilot

MAY 31, 2024

Would you like to learn how to design a SaaS metrics dashboard for your team without any coding? In the article, you will find examples of various SaaS dashboards and learn how to create them with Userpilot analytics. If so, you're in the right place! Let's dive in, shall we? Let's dive in, shall we? To name just a few.

Metrics 87

Metrics SaaS Retention Trends 87

User Pilot

OCTOBER 24, 2023

The power user curve is an analytics feature that helps teams measure user engagement. In this article, we explore how it’s different from other ways of tracking engagement and how you can benefit from it. TL;DR Power users are the most engaged users, display high competence and often act as product advocates and beta testers.

Engagement 83

Engagement Underperforming Technical Team Trends Onboarding 83

User Pilot

JUNE 30, 2023

Wondering which strategic customer engagement tactic to use to engage more customers with your product? Customer engagement lies at the heart of every thriving SaaS product. You need to strategically put your effort into bringing back customers to engage with your product regularly.

Engagement 70

Engagement Entertainment AI Customer Lifetime Value 70

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

User Pilot

MAY 17, 2024

We also explored how to avoid common gamification challenges and maximize product engagement. Done well, gamification helps to drive user engagement, improve usage frequency , and increase user retention. Done well, UX gamification: Drives user engagement. What is gamification in UX design? Improves user retention.

Engagement 52

Engagement User Experience Software Review Systems Review 52

User Pilot

SEPTEMBER 19, 2023

User engagement refers to any interaction your customers have with your brand, product, or website across all touchpoints. Why is User Engagement important? In other words, they want to see high user engagement. Here are the most important reasons why user engagement matters. Do you need tools for User Engagement?

Engagement 52

Engagement Software Review Onboarding Subscription 52

User Pilot

JUNE 19, 2023

User engagement is one of those terms that everyone knows but only a few fully understand. What does it mean to engage a user? Let’s explore 12 strategies to boost user engagement on your app and increase conversions, retention, loyalty, and ultimately, product growth. What is user engagement? How do you measure it?

Engagement 80

Engagement Strategy AI Search AI 80

User Pilot

JULY 29, 2021

Are you looking for customer engagement solutions that can give you an upper hand in creating stronger customer relationships? It can be quite confusing if you don’t know what tactics will improve customer engagement in your product. What is a customer engagement solution? Higher customer retention. Lower churn. Get a demo now!

Engagement 98

Engagement Software Review SaaS Onboarding 98

User Pilot

FEBRUARY 28, 2024

Pendo Engage is an in-app guidance and feedback collection tool to help you track key metrics or usage data. This guide will go over the benefits of using Pendo Engage, what it's most commonly used for, how much it costs, and the reasons why you might need an alternative! What is Pendo Engage? Source: Pendo.

Software Review 89

Software Review Engagement Technical Review AI 89

User Pilot

MAY 17, 2024

Looking for the best no-code SaaS tools to build innovative solutions and improve your product management workflows? TL;DR No-code SaaS tools are software products that allow users to create applications, websites, or in-app experiences without writing any traditional programming code. Userpilot can help. Userpilot can help.

SaaS Payments 82

SaaS Payments Payment Methods Payment Solutions Payment Services 82

User Pilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. You first have to understand the basics of click tracking and work with different tools that track in-app engagement. what to do with the data you collect. link clicks tracking.

Engagement 83

Engagement Underperforming Technical Team SaaS User Experience 83

SaaStr

DECEMBER 29, 2023

Dear SaaStr: How Long Should a Free Trial Be for SaaS Products? What I mean is, this is one of those things in SaaS that is over-analyzed, as if it will make a magical difference. Just bear in mind that’s the real history behind the extremely common 14 day duration you’ll see at many sales-led SaaS leaders. Say, 30 days.

SaaS 188

SaaS User Experience Startup Investment 188

Inturact

JANUARY 9, 2023

In order to design a highly engaging homepage for your SaaS business, you first need to consider what your audience is looking for. What will grab their attention and help you nurture them all the way down your sales funnel? What will make them ultimately become true brand advocates?

Engagement 52

Engagement SaaS Sales Funnel Branding 52

SaaStr

MARCH 15, 2024

Let’s talk about Vimeo and what it’s really like to make a large public SaaS company profitable in a short amount of time. Last week, they launched a product called Vimeo Central, a complete suite for using video in collaboration and employee engagement. They sell a lot into internal video, which is employee engagement.

AI Search 215

AI Search SaaS Advertising Sales Hiring 215

User Pilot

AUGUST 7, 2023

In a world of endless digital communication channels, an omnichannel customer engagement strategy can help you deliver consistent, high-quality experiences across multiple channels. In this article, we’ll examine the omnichannel customer engagement strategy in detail. What is omnichannel customer engagement?

Engagement 81

Engagement Social Media Scale Sales Hiring 81

User Pilot

AUGUST 18, 2021

Why is it important to measure customer engagement in your product? For SaaS companies, this can help to get insights into customer interactions with your product and brand which tells you what brings value to your customers. Measuring customer engagement helps improve retention , account expansion , and product advocacy.

Engagement 98

Engagement Retention Software Review SaaS 98

User Pilot

MAY 27, 2024

Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement ! Conduct customer interviews : Engage customers in interviews to understand their deeper feelings and thoughts. Why does customer perception matter?

Software Review 87

Software Review SaaS Social Media Interviewing 87

User Pilot

MAY 20, 2024

To design an effective SaaS customer experience, you need to remove the barriers that prevent users from realizing the value of your product. But how exactly can you build a seamless user experience that increases product engagement and growth? SaaS customer experience refers to all the interactions a user has with a software brand.

Software Review 83

Software Review SaaS Churn Engagement 83