Sat.Apr 01, 2023 - Fri.Apr 07, 2023

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Lowering the Hiring (And Investing) Bar Didn’t Work

SaaStr

So everyone is now paying the price for lowering the bar in the Boom Times of mid ‘20 to early ‘22. On the hiring side, it often seemed like you just couldn’t hire anyone. While layoffs are all across the news today, looking back, July 2021 was the nadir for layoffs. Everyone was hiring everyone, anyone, back in mid-2021. This data from Carta helps illustrate it: So we cut corners.

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The Importance of Practice in Sales with Andrew Sykes

Predictable Revenue

Andrew Sykes joins Collin Stewart on this episode of the Predictable Revenue podcast to discuss the importance of practice in sales and how to improve your embodied skills. The post The Importance of Practice in Sales with Andrew Sykes appeared first on Predictable Revenue.

Sales 130
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AI in Sales: How Artificial Intelligence Can Help You Close More Deals

CloseSaaS

AI for sales is about using artificial intelligence to complete sales tasks—without sales teams needing to do the tasks themselves.

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Theory

Tom Tunguz

I’m thrilled to announce the debut of Theory Ventures & our first fund of $230m. I’ve spent my career as a student of startups. I’ve worked for two, invested in many, seven of which became unicorns. I study them, benchmark them, analyze them, interview their leaders to understand their mechanics & share what I’ve learned on this blog.

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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Getting Your Data Ready to Migrate

CloudKettle

An Introduction to Data Normalization Congratulations! Your organization is growing. Currently all of your Contact and Sales information has been living in one or more spreadsheets. This has worked up until now, but record keeping and reporting is becoming more and more of a time sink as you wade through hundreds or thousands of records. […] The post Getting Your Data Ready to Migrate appeared first on CloudKettle.

Data 105

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Excel for Microsoft 365 cheat sheet

IT World

Windows may get all the press coverage, but when you want to get real work done, you turn your attention to the applications that run on it. And if you use spreadsheets, that generally means Excel. Excel is, of course, part of Microsoft’s Office suite of productivity tools. Microsoft sells Office under two models: Individuals and businesses can pay for the software license up front and own it forever (what the company calls the “perpetual” version of the suite), or they can purchase a Microsoft

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How Passionfroot's Creator Akta Streamlines Content Scheduling with Buffer

Buffer Resources

We’re big fans of creators here at Buffer. We build products specifically for creators, and many of us working here at Buffer are creators. So we were beyond excited to see Passionfroot (another creator-focused company) using Buffer. Passionfroot simplifies the lives of creators by providing a one-stop-shop for managing sponsorships, collaborations, bookings, and payments.

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Top 8 Customer Feedback Benefits for Your Business

User Pilot

Whether good or bad, customer feedback benefits your business in many ways. Attention to user sentiment transforms your company into a customer-centric business, setting it up for continued success. In this article, you'll learn: What customer feedback is. What makes it important. Best practices to follow when collecting feedback. Let's begin!

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AI-Generated Content is the New Floor

Sparktoro

Anyone can make it. Most of it is at least OK. Some of it’s pretty good. A few folks are already sharpening their skills at prompting AIs to generate increasingly high-quality material.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Dear SaaStr: How Much Of My Startup Do I Need to Sell In Each Venture Round?

SaaStr

Dear SaaStr: How Much Of My Startup Do I Need to Sell In Each Venture Round? It definitely can vary based on what type of investor. But for venture-backed start-ups raising from more traditional funds (the ones you’ve heard of), here are some rough rules: Seed VCs would like to buy 10%, sometimes 15%, if they can. They often “settle” for a bit less.

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Wrike Alternatives

The Daily Egg

Project teams constantly juggle multiple tasks, creating an administrative nightmare for project managers. From disconnected teams and time and budgetary constraints to. The post Wrike Alternatives appeared first on The Daily Egg.

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The Change in Burn Multiple for Startups in 2023

Tom Tunguz

Burn multiple measures the capital efficiency of a startup. Burn multiple calculated like this : net burn divided by net new ARR. Startup burn multiples have changed markedly in 2023. Companies with more efficient burn multiples between 1-2 plan to increase their net burn per new dollar of bookings by between 14-40%. In contrast, startups with higher operating expenses will reduce their burn multiple by 34-70%.

Startup 264
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Clouded Judgement 4.7.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! State of SaaS Next week I’m giving a talk at the StartUp Grind conference on the “State of SaaS in 10 Charts.” I had a fun time trying to condense down the “state of SaaS” into 10 charts, and look forward to giving the talk!

Cloud 130
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Top 10 Mistakes In 10 Years From Gainsight CEO Nick Mehta

SaaStr

“I never make the same mistake twice. I make it 5 or 6 times, just to be sure.” -Random quote I found on the Internet If that doesn’t describe the CEO experience, I don’t know what does. In February 2023, I hit my 10-year anniversary (or “Gainaversary,” as we say) of running Gainsight. After receiving my gold watch and Silicon Valley AARP card, I had a chance to reflect on a decade of community-building, cheesy music videos, and #CustomerSuccess.

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ReQtest Review

The Daily Egg

ReQtest is a comprehensive solution for IT teams looking for streamlined requirements management, test management, and bug-tracking capabilities. Thanks to its highly. The post ReQtest Review appeared first on The Daily Egg.

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The 4 Questions Startups Should Ask Themselves about Building with Generative AI

Tom Tunguz

There are 4 questions a startup should ask themselves about building a startup that uses generative AI. I presented those questions & my views on their answers at Saastr’s Workshop Wednesday. I had a blast putting this deck together. I started with a few sentences, uploaded them to gamma.app to outline the presentation, popped over to Midjourney to generate images along the story line, & published it in IA Presenter.

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The Importance of Practice in Sales with Andrew Sykes

Predictable Revenue

Sales is a challenging and dynamic profession that requires continuous improvement and development. In […] The post The Importance of Practice in Sales with Andrew Sykes appeared first on Predictable Revenue.

Sales 130
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Dear SaaStr: What’s The Best Way to Retain Control of Our Startup?

SaaStr

Dear SaaStr: What’s The Best Way to Retain Control of Our Startup Once We Start to Raise Outside Capital? Sell less of the company. And in particular, raise fewer venture rounds. Let me give you my learnings on the SaaS side. At Adobe Sign / EchoSign my answer was only to raise $8m, get to cash-flow positive with much of the money still left in the bank, and sell for an exponential multiple.

Startup 272
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Notion vs. Monday.com

The Daily Egg

Comparing project management (PM) software can be challenging. Each project manager has specific pain points they’re trying to solve, and a productivity. The post Notion vs. Monday.com appeared first on The Daily Egg.

Software 282
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How to Do Keyword Mapping Using Ubersuggest

Neil Patel

Every content strategy recipe needs its secret sauce: keywords. Keywords go with everything. They spice up your content and give your site texture to capitalize on traffic. But your recipe falls apart if you don’t align the right keywords with the right content. No matter what other methods you use to drive traffic to your site, you want to use SEO keyword mapping.

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Should we fear the rise of artificial general intelligence?

IT World

Last week, a who’s who of technologists called for artificial intelligence (AI) labs to stop training the most powerful AI systems for at least six months, citing "profound risks to society and humanity." In an open letter that now has more than 3,100 signatories, including Apple co-founder Steve Wozniak, tech leaders called out San Francisco-based OpenAI Lab’s recently announced GPT-4 algorithm in particular, saying the company should halt further development until oversight standards are in p

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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

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5 Interesting Learnings from LivePerson at $480,000,000 in ARR

SaaStr

So I think the second SaaS app I ever purchased was LivePerson. The first was Salesforce, to get our CRM going (today, we would likely have gone with HubSpot). And the second was LivePerson, to handle chat and support. Back in the day, it was a magical app. It tracked tickets, shared personas, and provided analytics. All in the Cloud! I fell so in love with support automation, when I invested, I did a ton in support, from Talkdesk (first VC), to Front, to Gorgias (#1 e-commerce contact cente

Scale 265
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Airtable vs. Notion

The Daily Egg

Airtable and Notion are two popular tools that can be used for productivity and, to an extent, project management. Both offer users. The post Airtable vs. Notion appeared first on The Daily Egg.

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Vertical Operating Systems: One System of Record to Rule Them All

Andreessen Horowitz

When computers were first built, each new application had to be programmed specifically for each chip. This was very complicated for developers and, as a result, the companies that created operating systems to simplify this complexity became some of the … The post Vertical Operating Systems: One System of Record to Rule Them All appeared first on Andreessen Horowitz.

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As US moves to regain microchip leadership, some say it never left

IT World

Over the past two years, microchip shortages highlighted America’s reliance on foreign suppliers, and spurred passage of the CHIPS Act , which earmarks tens of billions of dollars as incentives for chipmakers to build new fabrication plants in the US. But remaking well-established manufacturing supply chains — notably in Asia — is a Herculean task, and “companies are loathe to do it,” according to Yossi Sheffi, an MIT professor of engineering and director of the school’s center for transportati

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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A Basic Guide to Building Trust With Your Investors

SaaStr

Run toward bad news Sometimes you need a moment. That's OK. But after that, hiding makes it worse. Process it … Then: Address it Share it Talk about it Make a plan Act on it Your team and investors will rally — Jason Be Kind Lemkin  (@jasonlk) March 31, 2022 So I’ve written pieces of this post before, in how to best manage your investors, if for no other reason that to increase the odds they write another check.

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Rocketlane Review

The Daily Egg

Rocketlane is an early-stage B2B tech company focusing on customer onboarding and professional services automation (PSA). The company is already making waves. The post Rocketlane Review appeared first on The Daily Egg.

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Healthcare Marketplaces, Where Art Thou?

Andreessen Horowitz

TABLE OF CONTENTS At a16z, marketplaces represent one of our favorite business models. Our annual Marketplace 100 provides insight into the latest consumer marketplace trends across industries. But we on the healthcare team have long lamented: why are there so … The post Healthcare Marketplaces, Where Art Thou? appeared first on Andreessen Horowitz.