TechEmpower SaaS

MARCH 4, 2024

Generative AI is revolutionizing how corporations operate by enhancing efficiency and innovation across various functions. Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction.

Generative AI 443

Generative AI AI CTO Hire Sales Recruiting 443

User Pilot

MARCH 7, 2024

How do you conduct user engagement analysis? What metrics you should track? How do you use the insights to improve user engagement? These are the main questions the article explores. We also look at a couple of analytics tools for analyzing user engagement. Let's dive right in! TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested.

Engagement 103

Engagement Metrics Underperforming Technical Team Scale 103

Sparktoro

MARCH 5, 2024

Ugh, I don’t want to give away my email strategy. Because it’s mine and it’s working really well for us. But since Rand recently wrote about how email is the most consistent, reliable marketing channel — and, well, he’s right — I’d be remiss in not helping you out.

Strategy 84

Strategy Marketing 84

SaaStr

MARCH 6, 2024

So Okta is one of our favorite SaaS and Cloud leaders. The story is super inspiring. Founder CEO Todd McKinnon was VP of Engineering at Salesforce and left to start Okta in the depths of the last downturn. Salesforce and Marc Benioff at first said the core market, security identity, was too small of a market. Then, they brought out a competing product :).

Fractional VPE 208

Fractional VPE Part-Time VPE Scale SMB 208

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Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

Payments

Tom Tunguz

MARCH 2, 2024

In the past, the bigger the AI model, the better the performance. Across OpenAI’s models for example, parameters have grown by 1000x+ & performance has nearly tripled. OpenAI Model Release Date Parameters, B MMLU GPT2 2/14/19 1.5 0.324 GPT3 6/11/20 175 0.539 GPT3.5 3/15/22 175 0.7 GPT4 3/14/23 1760 0.864 But model performance will soon asymptote - at least on this metric.

AI 208

AI Azure ChatGPT Benchmarks 208

Scytale

MARCH 5, 2024

For SaaS companies, it’s hard not to hear the word ‘audit’, without your heart skipping a beat or two. Finding the best audit firm for your company’s culture and tech stack, hundreds of back-and-forth requests, and manually collecting and sharing evidence, takes up so much valuable time and resources. Let’s just be honest: audits are annoying.

compliance 111

compliance SaaS Cloud Communication 111

Sales Hacker

MARCH 6, 2024

Stephen Hakami is the Founder and CEO of Wiza – the most accurate way to find verified contact information for B2B prospects. Stephen started the company in 2019 after a sales career of being frustrated with bad data, and set out to build a prospecting tool that’s powered by live LinkedIn data. Discussed in this Episode: The frustration with bad data and the inspiration behind building Wiza.

Entrepreneurship 90

Entrepreneurship Consulting Acquisition B2B 90

Inturact

MARCH 6, 2024

Know the necessary preparations needed and factors to consider, in order to ensure that your team is fully equipped to implement with the help of Userflow.

Onboarding 90

Onboarding 90

Andreessen Horowitz

MARCH 5, 2024

At the second American Dynamism Summit in January, U.S. Deputy Secretary of Defense Kathleen Hicks sat down for an interview with Wall Street Journal national security and foreign policy editor Sharon Weinberger. Here is a transcript of their conversation. Sharon Weinberger: I wanted to start off with a more somber note of what you referenced in your speech talking about the tragic loss of life of the three U.S. service members.

Acquisition 84

Acquisition Innovation Generative AI Artificial Intelligence 84

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

SaaStr

MARCH 7, 2024

So years ago on SaaStr, I wrote a post on how everyone in your company should do customer support once a month. I learned this from Intuit, brought it back to my startup, and forced everyone to do it. Even engineering, which at first strongly resisted. More on that here: Everyone in SaaS Needs to Do Customer Support. At Least Until You Have 50-100 Employees.

Customer Support 241

Customer Support Engineering Startup SaaS 241

Tom Tunguz

MARCH 7, 2024

For those of us who love logic, the paradoxical title of this post should catch your eye, just as it did mine. In Alchemy , the founder of a major brand agency describes the way many of the major consumer companies in the world created brands. We call it breaking out : a double entendre which means both growing faster than competitors but also in a different way than their competition.

Branding 235

Branding Software Sales 235

Clouded Judgement

MARCH 8, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now 2024 Guides - Are they Conservative? So far we’ve got a number of full year 2024 guides. Overall, companies are not guiding above current consensus (median guide is 0.2% below consensus). Is this just companies guiding conservatively, to set up the year for beat and raises?

Cloud 161

Cloud Revenue Subscription Payment Features 161

Predictable Revenue

MARCH 5, 2024

Collin Stewart is joined by Larry Levine, a veteran sales guru and the visionary author behind "Selling from the Heart." The post Trust and Value in Customer Relationships with Larry Levine appeared first on Predictable Revenue.

Revenue 130

Revenue Sales Development 130

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

SaaStr

MARCH 8, 2024

So recently I caught up with a great founder and a beloved product. They rocketed to $20m ARR, and then … growth radically slowed. To 15% a year. From 100% growth at $10m ARR, to 15% at $20m ARR. That’s rough. But rapidly slowing growth has happened to many the past 24 months. The tough part? The burn and the churn. The burn was at a stunning $2m a month, and the churn had spiked.

Churn 219

Churn Startup SaaS Payments Venture Capital 219

Tom Tunguz

MARCH 4, 2024

On March 15th at 9:30 Pacific time, Office Hours will host Colin Zima, CEO of Omni Analytics. Colin is no stranger to business intelligence & data analysis. He worked on search quality at Google, founded a dynamic pricing company for the restaurant industry, then ran data at a hotel tonight before becoming Chief Analytics Officer at Looker through its acquisition by Google.

Technical Advisors 173

Technical Advisors AI Search Data Analysis Acquisition 173

FastSpring

MARCH 8, 2024

SocialBee , a social media management platform and SaaS based in Romania, first started using FastSpring in 2018. Co-Founder and Chief Executive Bee Ovi Negrean has used the word “flawlessly” to describe how FastSpring’s merchant of record use case has worked for SocialBee (more on that below!). After adopting FastSpring as their merchant of record, SocialBee even saw 2x year-over-year growth in monthly recurring revenue (MRR) after their first year with FastSpring.

Merchant Services 133

Merchant Services Payments Subscription Payment Features 133

Andreessen Horowitz

MARCH 8, 2024

Ever since ChatGPT catapulted generative AI into public consciousness over a year ago, we’ve been introduced to thousands of new consumer products that incorporate the magic of AI — from video generators to workflow hacks , creativity tools to virtual companions. Six months ago, we did a deep dive into web traffic data to separate the signal from the noise.

AI Search 145

AI Search AI ChatGPT Mobile 145

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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

Revenue

SaaStr

MARCH 4, 2024

2021: “Just raise the extra capital! We don’t need it, but at that price — it’s basically free” 2024: “Free? FREE?? What were we thinking. Thank you much for that great advice, Mr. VC” — Jason ✨Be Kind✨ Lemkin  ?? (@jasonlk) February 15, 2024 So, so much has changed since the peak crazy days of 2021. For some, actually, like Palantir, Cloudflare and more — these are actually still the best of times.

Finance 214

Finance Payment Solutions Payments Pricing 214

Payrix

MARCH 6, 2024

Embedded Payments have become a popular feature in the ecosystem of software developers who understand their role in driving better user engagement, value, growth, and competitive advantage. But in the rapidly evolving world of digital payments, nothing stays the same for long. New trends and themes are constantly emerging, which may have you wondering—what’s in store for Embedded Payments in 2024?

Payments 100

Payments Embedded Payments Merchant Services Payment Solutions 100

FastSpring

MARCH 4, 2024

Working at FastSpring means having a true commitment to fostering a culture of recognition and appreciation, where we all feel valued and encouraged to contribute our best. The Springie Award, our quarterly Peer-to-Peer appreciation award, exemplifies this commitment, providing a platform for employees to recognize their colleagues’ exceptional contributions.

Merchant Services 130

Merchant Services Interviewing Onboarding Engineering 130

Sparktoro

MARCH 3, 2024

This is a very short post to say: If you’re not investing in your own email marketing list, you’re making a bad choice. Social media engagement rates have plummeted the last 15 years. Ad engagement, too. Google CTRs have fallen massively the last decade with the rise of zero-click searches.

Social Media 121

Social Media Marketing Advertising Engagement 121

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User Experience

SaaStr

MARCH 2, 2024

“My App Stack” is a new series where we dig in with top CMOs, CROs, CTOs and CEOs on just what apps they’re really using to run their business. I always learn a lot from these — they are in essence a best practices list from each leader. Last time we had a great one with Rachel Wolan, CPO at Webflow, check it out here. This week we have Job van der Voort, CEO at Remote!

Artificial Intelligence 213

Artificial Intelligence Startup Communication Scaling 213

BlueSnap

MARCH 4, 2024

Effective invoice payment processing is crucial for your business’s financial stability and healthy cash flow, yet so many companies still grapple with delayed payments, inefficient processes and the risk of funds stalling in collections. The post 5 Essential Tools for Invoice Payment Processing appeared first on BlueSnap.

Payment Services 119

Payment Services Payment Features 119

Andreessen Horowitz

MARCH 5, 2024

From judging inventions on “Shark Tank” to reshaping the image of NBA ownership, Mark Cuban is known for many things. In this chat with a16z General Partner David Ulevitch from the second American Dynamism Summit , he discusses the importance of entrepreneurship for maintaining America’s status as the most innovative place on the planet. This includes making big bets, like he’s doing with Cost Plus Drugs, his latest venture that seeks to upend the prescription drug markets.

Healthcare 107

Healthcare Government Entrepreneurship Pricing 107

Stax

MARCH 6, 2024

As the business landscape continues its unstoppable evolution, the necessity for operational efficiency and innovation becomes even more pronounced. For businesses offering subscriptions, memberships, retainers, and other recurring services, recurring billing is a powerful solution to streamline processes and ultimately enhance revenue generation. Consider this: Consumers are already conditioned to the subscription model.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

Development

SaaStr

MARCH 3, 2024

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Tech and Startups Have Changed. Do Founders Still Come Last? The SaaS Decacorn is Back. But Different. The Advice That Stings is The Advice You Want to Hear How to Double Your SaaS Magic Number and Increase Efficiency Small Deals at Large Customers.

Generative AI 210

Generative AI AI Startup Pricing 210

Buffer Resources

MARCH 7, 2024

Spent $20,000 on a research report only to spin up a landing page, send an email blast, and publish a few press releases?  Unsurprisingly, you barely got any reach or leads for your report. That’s the old playbook. These days, B2B companies are taking a social-first approach to distributing their reports, irrespective of their audience. In this guide, we’ll explain why social media channels are perfect for B2B report distribution and break down examples of distribution done we

Social Media 106

Social Media Sales Recruiting Merchant Services AI Search 106

User Pilot

MARCH 7, 2024

Recently, I did a little experiment. I asked DALLE to ‘Give me an image of a tech CEO’. It gave me two photos of a smartly-dressed young, white man in a corporate office setting. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). After regenerating the image 18 times -and getting pretty much the same result every time – I gave up… According to AI, the ‘tech CEO’ is young, white, and male.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105