Sales Hacker
MARCH 3, 2021
Isn’t it ultra-satisfying to watch a perfectly automated factory assembly line? It could be cars, machinery, or maybe just ice cream sandwiches. See how smooth things are? There’s no friction whatsoever. That’s how your customer experience should be. Salespeople create relationships, but it has traditionally been up to the customer success or account management team to nurture them.
Neil Patel
MARCH 4, 2021
Are you a seller on Amazon? If so, you need to understand the importance of your Amazon sales rank and how it can help (or harm) your business. What is Amazon Sales Rank? Amazon sales rank (also known as best sellers rank or BSR) is a numerical score representing an item’s popularity in both its overall category and respective subcategories. What does that mean?
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SaaS Metrics
MARCH 1, 2021
The current digital needs of economies are accelerating the dynamics of the global cloud market. The spree is propelled by the fact that cloud computing works great towards optimizing infrastructure costs and rapid scaling up, especially when it comes to large projects.
Tom Tunguz
MARCH 4, 2021
A 20% delta in net dollar retention (NDR) may not seem like much, just a trifle, but make no mistake, it’s massive. In preparing for a presentation at next week’s Saastr Build conference, I reviewed this S-1 analysis for DataDog that I had published a few years ago. It shows the difference in the net dollar retention across three competitors in the same space, Application Performance Monitoring: DataDog, New Relic, and AppDynamics.
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Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?
SaaStr
MARCH 4, 2021
Apologies to all those to whom this is already well known. But, I know many of you have never hired a head of marketing before. And as soon as you get your MSP (Minimum Sellable Product) out the door, and you’ve got your first 10 customers under your belt — you’re probably going to want to hire a VP or Head of Marketing to help you get more leads in, manage the process, and help get the word out.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Predictable Revenue
MARCH 4, 2021
Dave Kennett, CEO at Replayz, joined us to chat about what often goes wrong at each opportunity stage, and how to replicate the behaviors of top performers instead. The post The 5 Reasons Why You’re Not Closing Deals appeared first on Predictable Revenue.
Intercom, Inc.
MARCH 3, 2021
There are many ingredients involved in successfully building a great product, but fundamentally it all boils down to a series of decisions. And it’s the quality of those decisions – and the speed at which you can make them – that will dictate how fast you can bring value to customers and realize positive impact for your business. That can be said of most businesses, at any scale, but too often the hard job of thinking about how businesses make decisions goes unexamined, never mind improved
SaaStr
MARCH 3, 2021
Zoom even at $100m ARR still felt like it was in a crowded market. So that’s not really an excuse pic.twitter.com/rUyeUzMKC6. — Jason BeKind Lemkin (@jasonlk) December 22, 2020. In SaaS, usually one of 5 things enable a new vendor to break-out in a crowded space: 10x better at One Important Thing. In the early days, you will be buggy and feature-poor.
The Daily Egg
MARCH 5, 2021
Pre-packaged CRM systems have been a game-changer in the way businesses handle their customer relationships. However, these ready-made solutions aren’t always the right choice for every business. Affordable and convenient as they might be, you might need a more robust and targeted solution. Building CRM software from scratch isn’t as daunting as it might first […].
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Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.
Trint
MARCH 4, 2021
Video is up and everyone’s doing it - including your competitors. But attention spans are short and consumers are constantly being bombarded with content. So how do you break through and create an engaging video that people want to watch? Script it. Whether it’s a 20 second social media snippet or a product demo, scripting your video is a must. That way, your subject will stay on track and on brand.
Intercom, Inc.
MARCH 2, 2021
Customers reach out to you when they hit a roadblock in using your product and getting their job done, so it’s essential that you’re able to provide them with the right answer, quickly. But when it comes to customer support, all of your great product knowledge and technical skills will go to waste if you’re answering the wrong question.
SaaStr
MARCH 5, 2021
When you go to raise venture capital, if you are in the fortunate group of start-ups with access to venture capital, you’ll either have options (more than one VC wants to fund you), or you won’t. Or sometimes, you’ll be in the middle, where you want to raise venture capital and can, but don’t need to. You’ll also have options in that scenario.
The Daily Egg
MARCH 2, 2021
As in every discipline, project management has its unique set of rules, procedures, practices, and techniques. Given the wide range of project objectives, industries, team configurations, and other variables, project managers can rely on a myriad of guiding principles to navigate complex plans and processes in the project’s lifecycle. In a nutshell, project management methodologies […].
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Trint
MARCH 3, 2021
From Trint's recent webinar "Craft better, edit faster" with Amina Moreau. Co-founder of five-time Emmy Award winning Stillmotion and Sway Storytelling, Amina Moreau , joined us for our webinar on how video storytellers craft slick stories with smoother production. During the webinar we looked at the trends within the video industry, the different approaches to storytelling and the technology that brings everyone and everything together in the editing room.
Andreessen Horowitz
MARCH 4, 2021
For many years now, we’ve seen ecommerce grow, sparking an entire industry of new brands, channels, and technology stacks. Today, everything from a legacy department store to your local grocery store to a faraway fashion boutique is “online” at your … The post Investing in Whatnot appeared first on Andreessen Horowitz.
SaaStr
MARCH 3, 2021
So the last time we caught up with Zoom on the 5 Interesting Learnings series, it had just IPO’d. Boy a lot had changed. Especially Covid. It wasn’t that long ago folks thought Zoom might IPO at a $4 Billion valuation. Now, just a few years later, it’s doing that much in ARR. Woah. Double woah. And Zoom has seen growth in SaaS like we’ve never seen before.
The Daily Egg
FEBRUARY 28, 2021
Project management can have you feeling like you are endlessly chasing your tail. Keeping track of all the moving parts—from team members, to project deliverables, to stakeholder expectations—can be both challenging and exhausting. But, with an agile operation, project management doesn’t have to be such an uphill battle. Agile project management allows teams to become […].
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
Trint
MARCH 2, 2021
Get your team working together from the same page. With up to 20 collaborators in one transcript, teams can quickly search, verify and edit the same Trint simultaneously. Download the guide on getting your teams working together.
Entrepreneur - SaaS
MARCH 5, 2021
As more marketing channels open, brands find reaching customers on all platforms increasingly difficult and costly unless they implement an effective automated marketing strategy.
SaaStr
FEBRUARY 27, 2021
We last checked in with Salesforce after $10B in ARR and a $100B market cap and it’s just cruised past that since. Salesforce has now crossed $24B in ARR, a $200B market cap, and is buying Slack! Wow. Its growth is 20% Year-over-Year, an incredible growth rate at $24B ARR … and faster than anyone has ever grown in software at $20B+ ARR … but at the edge of what it takes to be a “fast-growing” SaaS company.
The Daily Egg
MARCH 1, 2021
Project management has become the way to approach large overwhelming projects and break them down into bite size morsels of productivity. The biggest problem for many project managers is a lack of consistent improvement and a disorganized approach to project management. Kanban is a PM philosophy and approach with best practices and a favored layout—boards […].
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Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.
Trint
MARCH 1, 2021
From dial-up internet to autocorrect, automation has made our lives easier, and the business world is no different. There are plenty of automation tools out there, all designed to speed up your manual processes for a hassle-free life. And while there are lots of areas of your business that you can automate, we’re focusing on content automation. What is content automation?
Andreessen Horowitz
FEBRUARY 27, 2021
In his classic 2008 essay “ 1000 True Fans , ” Kevin Kelly predicted that the internet would transform the economics of creative activities: To be a successful creator you don’t need millions. You don’t need millions of dollars or … The post NFTs and a Thousand True Fans appeared first on Andreessen Horowitz.
SaaStr
FEBRUARY 28, 2021
Recently, I caught up with two great entrepreneurs/CEOs, both doing a few million in ARR and growing quickly. Doing well. Both had a roughly similar make-up of customers, split between: Big Customers (Fortune 500 / Global 2000 types) — not many, but each paying a lot; Small and medium-sized businesses, each paying four or five figures a year; and then.
The Daily Egg
FEBRUARY 27, 2021
What exactly is the critical path project management method? Suppose you’re asked to write a very short recipe for making an omelet. You’ll probably mention three steps: Add butter to a heated pan, pour in beaten eggs, and cook the egg mixture for 3-5 minutes. These are the absolutely necessary steps to prepare an omelet—one […]. The post Critical Path Project Management appeared first on The Daily Egg.
As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.
Neil Patel
MARCH 4, 2021
My colleagues recently shared the results of a marketing campaign they conducted using Facebook Messenger bots, which are basically the Facebook version of email marketing. The metrics shocked me: 88% open rate and 56% click-through rate! Although I’ve had some great email marketing campaigns, it’s hard to top that result. Why Should You Use Facebook Messenger Bots?
Andreessen Horowitz
MARCH 5, 2021
One of the challenges in any new industry — crypto being no exception — is building things that are not just cool for the sake of cool, but that manage to reach and delight a broad set of users. Technology … The post Investing in Eco appeared first on Andreessen Horowitz.
SaaStr
MARCH 2, 2021
In SaaS companies in the very wide band from ~$1m to $40m ARR or so, the debate over Quarterly vs. Monthly Quotas comes up all the time. And it especially comes up when you hire your First VP of Sales, because odds are, he or she will want to move from Monthly to Quarterly Quotas. They’ll probably be more used to Quarterly quotas and goals. And also — they’ll think it gives them some breathing room.
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