Sat.Jan 13, 2024 - Fri.Jan 19, 2024

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Venture Backed or Bootstrapped? There’s a Third Way. Just Raise One Round.

SaaStr

There’s so much debate on social media and elsewhere on bootstrapped vs VC. Bootstrapped you maintain control, and the unit economics. But many see it as so much harder. And it’s almost always longer. VC can let you go faster, but it can become an addiction. And the dilution all-in generally ends up being 60%-70% by the time you approach an IPO.

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What is Good B2B Content? Content Leaders on 9 Must-Haves for Standing Out From the B2B Crowd

Buffer Resources

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. According to one study, it also costs over $50 billion annually due to wasted resources alone. But what makes B2B content good ? Tough question. With Google promising to prioritize "helpful content" going into 2024 and studies showing that as little as 5 percent of all content assets generate 90 percent of customer engagement

B2B 113
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How Does User Onboarding Improve Customer Lifetime Value?

Inturact

For businesses it's important to not only attract customers but to retain them for as long as possible. The golden key to unlocking this long-term relationship? — A stellar user onboarding experience.

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Leverage the OKR Framework to Create a Dynamic Content Calendar in 2024

The Moz Blog

Leverage the Objective and Key Results framework to create a dynamic content calendar for your business in 2024.

Business 104
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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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A Framework for Developing Cultural Values

Casey Accidental

Every startup talks about their cultural values, but very few live them in a way that better allows them to win. Most are too vanilla and therefore forgotten by the team over time. There is a difference between cultural values, where companies say how they intend to operate on a spectrum compared to other companies, and principles that should apply to all companies trying to become great.

More Trending

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Streamlining Subscription Renewals with a Robust Billing Platform

Blulogix

Streamlining Subscription Renewals with a Robust Billing Platform By BluLogix Team Subscription renewals stand as a critical pillar in the structure of any subscription-based business, playing a significant role in both customer retention and as a potential point of revenue loss if not managed effectively. They are not just vital for keeping existing customers onboard but also present opportunities to enhance revenue and customer satisfaction.

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5 Key Strategies for Using CRM in Marketing Campaigns

Nimble - Sales

In today’s digitally-driven marketing landscape, Customer Relationship Management (CRM) systems have emerged as pivotal tools for fostering customer relationships and driving business growth. With CRM software shown to increase sales by up to 29% and boost sales team productivity by 34%, it’s clear that effective CRM implementation can significantly enhance marketing efforts.

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Behind Every Customer Success, There’s Ops: The Untold Story!

SmartKarrot

Greetings, esteemed readers! As a seasoned professional with a background spanning various industries, I’ve witnessed the transformative power of operational efficiency, especially in the realm of software and technology. Today, I’m thrilled to shed light on a crucial but often overlooked aspect of customer success – the role of operations.

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15 UX Design Books to Help Create User-Centric Products

User Pilot

Looking for UX design books that offer practical wisdom and show you how to get better? Whether you're a complete novice out for beginner lessons or a veteran in search of expert-level knowledge, you'll find the right books for you. We covered: A general overview of the books. How each book improves your UX design skills. Author information and where to get the books TL;DR Beginner-friendly books to learn the UX design process and boost your creative confidence: UX for Beginners: A Cra

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Gartner: 2024 Will be Tougher Than We Thought, But We’ll Still Cross $1 Trillion in Software Spend

SaaStr

So Gartner is cutting back its growth projections for this year a bit. It was previously projecting a 13.8% spend in software spend in 2024 to over $1 Trillion. It’s now cutting that back a bit to 12.7% growth in 2024, basically flat with 2023. But that’s still a lot of growth. To over $1 Trillion in software spend worldwide — for the first time ever.

Software 314
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Squaretalk Review

The Daily Egg

Squaretalk offers a budget-friendly, adaptable, and intuitive cloud communication platform to enhance your sales and support teams’ performance and productivity. Its vast. The post Squaretalk Review appeared first on The Daily Egg.

Cloud 277
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Open Source Models : What Can We Determine from Download Patterns?

Tom Tunguz

Open source models have become a critical part of the AI landscape. I was curious about the trends in the open source ecosystem, so I analyzed HuggingFace data on the top 300 open source models, both by overall usage & also the top of the trending list. Open source models are governed by open source licenses. Similar to regular open source software, Apache & MIT dominate the licenses by model count. 76% of the top models choose one of these licenses.

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Clouded Judgement 1.19.24 - The Bar for Going Public

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now The Bar For Going Public There’s a lot of talk recently about “are IPO markets open” or “what scale do I need to get public.” If we look historically at the period from 2015-2020 (ignoring 2021 IPOs) the rough medians were ~$200m ARR (minimum was $100m ARR), 50% YoY growth, and >120% net retention.

Cloud 177
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Don’t Be a “Woe is Me” Founder. That’s Always a Recipe for Failure.

SaaStr

This is the time of year when I have a few “Woe is Me” conversations with founders: “It’s so hard” “It’s not our fault” “Well, we’ll try” “No one wants our product” There’s always some truth in this, especially how hard it is. Every founder that is successful knows how hard it is.

Startup 285
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Why Settle for a Lame IVR Recording? Great Ones Are Free

The Daily Egg

We all know that first impressions matter, so if the programmed voice on your company’s IVR phone system is the first point. The post Why Settle for a Lame IVR Recording? Great Ones Are Free appeared first on The Daily Egg.

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The Class Missing from Business School

Tom Tunguz

I remember my graduate classes well : marketing , operations research, statistics, macroeconomics, strategy, & negotiation. But having worked for about twenty years, there’s a class missing from business school for a skill used as frequently as public speaking & negotiation : Delegation. After starting in the working world, at some point we start managing others.

Business 183
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Our First Fixathon: How We Squashed 44 Bugs in One Week

Buffer Resources

Buffer, as a company, closes the last week of the year every year, and historically, as an engineering team, we’d do a code freeze for the week before we’re closed so nothing broke heading into the holidays. (Pretty smart of us.)  This year, we did something different, and it still worked out. We used the last week of the year as a “fixathon” for our whole engineering team.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Dear SaaStr: What Are The Most “Evil” Things That VCs Do?

SaaStr

Dear SaaStr: What Are The Most “Evil” Things That VCs Do? I’ve been on every side of the table, and had challenging experiences with my investors. I think what founders get wrong is not understanding incentives. VCs really do want you to be a big success. They can’t make money otherwise. No one is out to get you. So really, the ‘worst’ things VCs do are simply around incentive dis-alignments.

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7 Perfect Places For Visual IVR (+3 Where It’s Excessive)

The Daily Egg

As more and more companies are building their call center operations around VoIP and IVR technology, many are now adding visual IVR. The post 7 Perfect Places For Visual IVR (+3 Where It’s Excessive) appeared first on The Daily Egg.

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From Prompt to Paper in 60 Seconds

Tom Tunguz

This is the machine generated example of metawriting that I mentioned in this post. In my grade school days, a memorable lesson from 5th grade still stands out. My teacher, Mrs. L, was particularly passionate about the importance of structuring our thoughts on paper. She insisted that our class outline every essay before diving into the writing process.

AI 119
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I Tried LinkedIn Premium as a Creator — Here’s My Honest Review

Buffer Resources

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  While actively hunting for my new role in early 2023, I took advantage of the free trial of LinkedIn Premium, then extended it for another few months. As a job seeker, the benefits were great — the platform recommended jobs I would be a top applicant for and allowed me to reach out to hiring man

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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

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SaaStr Has 1,500+ No-Cost VIP Equality, Inclusion and Balance Passes for 2024. Apply Now!!

SaaStr

For the 8th year in a row, we’re expanding our Equality, Inclusion and Balance program. We are proud that the 2023 SaaStr Annual featured a combined 60% women and multicultural speakers and have had over 60% women and multicultural speakers at each SaaStr Annual since 2018, and we hope to do even better in 2024! Our core goals and values at SaaStr include: Putting on the most inclusive events in the industry and Being as inclusive a community as possible.

Travel 251
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5 Easy Ways To Be Sure Employees Need UCaaS vs VoIP

The Daily Egg

When it comes to choosing between VoIP and UCaaS, it’s about more than just tech specs. You have to identify the right. The post 5 Easy Ways To Be Sure Employees Need UCaaS vs VoIP appeared first on The Daily Egg.

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Empathy in UX Design: What It Is And How To Design User-Centric Experiences

User Pilot

Looking for ways to incorporate empathy in UX design? This article shows you the tips and tricks to implement. We cover: The difference between sympathy and empathy in UX design. Steps to conduct user research and incorporate empathy into your design thinking process. Best practices for empathic design. Tools for user research and empathic UX design.

Scale 104
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What to Do With Aging Local Business Content: Review, Update, and Re-promote!

The Moz Blog

Instead of seeing the benefits of your past hard work evaporate over time, discover how to keep your older content working for the local business you’re marketing.

Business 108
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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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5 Interesting Learnings from SmartSheet at $1 Billion in ARR

SaaStr

So there’s a quiet leader in the work management space that’s quietly … blowing the doors off. Everyone knows Atlassian, Asana, Notion, probably Monday. But Smartsheet? You should know them. They’re at $1 Billion in ARR now, growing an impressive 23%. That’s behind Monday, but growing faster than Asana or Atlassian. 5 Interesting Learnings: #1.

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Ignition Review

The Daily Egg

If you’ve been in business a while, you know that the Go-to-Market (GTM) process for launching new products or features can be. The post Ignition Review appeared first on The Daily Egg.

Marketing 161
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Step-by-Step Guide to Building a Review Funnel in SaaS

User Pilot

A review funnel is essential for every business, including your SaaS company. Customers trust real customer reviews just as much as recommendations from friends and family. Building an effective review funnel that converts is pretty straightforward, but brands can get lost on its value. This article discusses how you can build the perfect review funnel that influences product growth and attracts a consistent stream of positive online reviews on your website or third-party platforms.