SaaStr

NOVEMBER 28, 2023

So no question many folks, especially selling sales and marketing tools, are having a pretty tough time of it. Leaders we admire and look up to from Zoominfo to Zoom to Box have had tough years on the stock market, no doubt. But not everyone. Not by far. Overall, the BVP Nasdaq Emerging Cloud Index is up 22.97% this year. I went further and put together a quick list of 25+ SaaS and Cloud leaders to see how their share prices are doing.

Cloud 268

Cloud Scale SaaS Pricing 268

Tom Tunguz

NOVEMBER 28, 2023

On December 14th at 9.30 am Pacific, Office Hours will host Philip Zelitchenko , VP of Data at ZoomInfo to discuss Managing Data as Product. Recently, Philip shared his management techniques to run a data team like a standard product software development function with some key nuances. I asked him to join us on Office Hours to share his perspective because we believe data and software engineering practices converge.

Data 215

Data Management Software Engineering Software Development 215

Chargebee

NOVEMBER 30, 2023

Customer loyalty is like gold dust in today’s volatile economic landscape. With inflation reaching decades-high levels, customers are adjusting their buying habits and have no qualms about switching to more cost-effective brands to get the deals and benefits that matter to them. Price isn’t the only deciding factor for consumers. What makes a brand’s relationship with customers really unique is the ongoing value exchange.

Subscription 76

Subscription Payment Features Branding Pricing 76

Inturact

NOVEMBER 28, 2023

Personalized User Onboarding Journeys are tailored experiences designed to guide new users through a software application in a way that is specific to their individual needs, roles, or use cases.

Onboarding 88

Onboarding Software 88

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Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

Generative AI

Predictable Revenue

NOVEMBER 30, 2023

Sales leaders are navigating a complex landscape marked by uncertainty and rapid changes. Dan Fantasia, touches on these challenges. The post Elevating Sales Hiring Practices with Dan Fantasia appeared first on Predictable Revenue.

Sales Hiring 130

Sales Hiring Sales Revenue Development 130

User Pilot

NOVEMBER 30, 2023

Mixpanel reports help you keep track of key metrics in your product analytics portfolio. That said, there are four different types of reports that you can generate with Mixpanel in just a few clicks. This guide will cover the different types of Mixpanel data! TL;DR Mixpanel lets you gather, analyze, and visualize data through different types of analytics reports.

Scale 100

Scale Retention Trends Pricing 100

Buffer Resources

NOVEMBER 28, 2023

Can you run a social media account only using AI? I recently took some time off work and thought I’d use the opportunity to answer this question.  See, it’s hard coming up with new content consistently, but I’m a bit of a purist when it comes to what I share on social media and how I share it. We’ve even covered this before while addressing how the Buffer Content team uses AI in our creative process.

AI 111

AI Social Media ChatGPT Engagement 111

Kellblog

NOVEMBER 26, 2023

This post is going to get a little weird because it’s going to do two things at once. Discuss an interesting, if dated, survey [1] I found on the sometimes tense relationship between CEOs and PE operating partners (and other senior advisors like executives in residence ) [2]. Demonstrate how it makes great use of tension questions to make the report more interesting and reveal the drama in what could be an otherwise dry subject.

Market Research 86

Market Research Marketing Leadership Compensation 86

TurnKey Labs

NOVEMBER 29, 2023

Here’s a sobering fact that echoes through the corridors of modern business: 90% of businesses find themselves shackled, and hindered in terms of growth and enhanced efficiency, all because of the chains of outdated software.

Technology 57

Technology Software Business 57

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Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

Payments

Clouded Judgement

DECEMBER 1, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Amazon ReInvent This week Amazon had their annual AWS ReInvent conference. Couple takeaways for me: 2024 is shaping up to be the “prototype to production” year for AI. This year, there was tons of experimentation.

AWS 293

AWS Cloud AI Search Cost optimization & reporting 293

SaaStr

DECEMBER 1, 2023

Dear SaaStr: What Do You Do When You Lose a Deal? #1: Put the company right back into your drip market campaign. But a special one for Lost Deals You Want to Win Back Later. Because you’ll have at least 3 more chances to close them — if you go long: 10 months out (Renewal #1). If your competitor really screwed it up. 20 months out (Renewal #2).

Sales 283

Sales SaaS Marketing 283

The Daily Egg

NOVEMBER 30, 2023

For many up-and-coming businesses, every decision, every resource, and every minute can count–especially with phone plans. As startups look to the latest, The post Why Startups Opt for SIP Servers They Never Touch appeared first on The Daily Egg.

Startup 269

Startup Business 269

Tom Tunguz

NOVEMBER 28, 2023

Snowflake announced earnings yesterday, echoing the strength within software companies more broadly & underscoring the shift in enterprise buyer behavior to normal after three quarters of extensive cost cuts. “Q3 product revenue grew 34% year-over-year to reach $698 million. Non-GAAP adjusted free cash flow was $111 million, representing 7% year-over-year growth.

GCP(Google Cloud Platform) 142

GCP(Google Cloud Platform) Azure Data Startup 142

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Buffer Resources

NOVEMBER 30, 2023

It was 2015, and I was in my first year of college when I learned about LinkedIn. Like any normal first-year, I rushed into the platform to create my account to enter the corporate world.  Four years passed, and my account was still sitting brand new with just my name and four or five connections.  Then, per my career objective to become a well-known writer at that time, I had to send my resume and a link to my LinkedIn profile for a gig at a very popular online magazine.

Social Media 117

Social Media Engagement Advertising Strategy 117

SaaStr

NOVEMBER 25, 2023

Dear SaaStr: If You Just Received a $10m-$15m Funding Round, What Should You Actually Use it For? If you’ve raised $10m-$15m, I’m assuming you are somewhere between $2m and $10m in ARR (revenue). The most important thing you can do at a high level is to go hire Great VPs. A great VP of Sales to keep the engine scaling A great VP of Marketing to keep the leads coming in A great VP of Customer Success to make all those hard won customers happy After $5m-$6m in ARR or so, it’s really hard to

Scale 285

Scale Sales Hiring Banking Engineering 285

The Daily Egg

DECEMBER 1, 2023

The truth is, if your website doesn’t provide a good user experience (UX), your customers are less likely to return. Great UX. The post UXtweak Review appeared first on The Daily Egg.

User Experience 267

User Experience Sales 267

Totango

NOVEMBER 27, 2023

“Customer success is driving value to customers. Digital customer success is driving value more efficiently using a software or service that allows companies to grow and deliver value without using excessive resources” – Chris Dishman, SVP Customer Success, Totango. In a recent episode of The Digital Customer Success Podcast , Totango’s SVP of Customer Success, Chris Dishman had an insightful conversation with host Alex Turkovic about digital customer success (CS) hot topics, including health sc

Customer Success 104

Customer Success Scale Systems Review Software Review 104

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

Stax

NOVEMBER 27, 2023

204.5 billion. That’s the amount of non-cash payments made in the U.S. in 2021, according to the Federal Reserve. That’s a lot of money being exchanged—and also provides a huge amount of possibility for financial crime. Financial crime can take on several faces, including (cyber) fraud, cryptocurrency scams, and money laundering—and companies offering financial services can lose out on serious bucks.

Merchant Services 88

Merchant Services Payment Services Systems Review Technical Review 88

SaaStr

NOVEMBER 29, 2023

Dear SaaStr: As a Founder, When Did You Realize You Were Limiting Your Company’s Growth and Success? As we approached $10m ARR, we were doing very well: growing 100%, cash-flow positive, with 100%+ NRR. But I did see that certain of my weaknesses still were impacting how well we could do: I didn’t get on enough jets. I didn’t visit enough of our biggest customers in person.

Startup 275

Startup Investment SaaS Management 275

The Daily Egg

NOVEMBER 29, 2023

If you’re used to having choppy or even dropped calls when using a VoIP phone, you know how frustrating it can be. The post SIP Testing for Beginners: 7 Quick Checks and 5 Free Tools appeared first on The Daily Egg.

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Sales Hacker

DECEMBER 1, 2023

Traditional outbound is delivering diminishing returns across the entire technology landscape. Not only has the function grown in popularity but automation has allowed us to increase the volume per rep dramatically which leaves prospects overwhelmed and unresponsive. Luckily, there is a better way. Join Lars Nilsson and GTMfund to learn how to implement Account-based Sales Development (ABSD) strategies in your sales playbook – foster meaningful customer relationships while delivering real measur

Development 105

Development Sales Technology Strategy 105

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Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

SaaS

Zuora

NOVEMBER 29, 2023

Over the past decade, the subscription economy has grown 435% and demonstrated expansion rates up to eight times faster than […] The post The Power of User Experience: 5 Proven Ways to Stand Out to Subscribers appeared first on Zuora.

User Experience 101

User Experience Subscription Payment Features 101

SaaStr

NOVEMBER 30, 2023

So the Wall Street Journal and Bamboo HR put out a great eNPS survey of 1,600 companies, a large part of them in tech. They found: Comp is higher Work-life balance is better Benefits spending has gone up 20% More freedom And yet: Employees are the unhappiest they’d been at least since 2020, and probably longer 34% of employees now dread the start to the workday — up 11% from 2020 (!

Retention 262

Retention Data 262

The Daily Egg

DECEMBER 1, 2023

A free Session Initiation Protocol (SIP) trunk seems like a great way businesses and organizations can save money on their VoIP phone. The post A Free SIP Trunk is Normal – Here’s How You Save Real Money appeared first on The Daily Egg.

Business 258

Business 258

Buffer Resources

NOVEMBER 27, 2023

💡 At Buffer, we’ve long aimed to default to transparency, a practice we believe helps eliminate inequality and gives everyone a greater chance of succeeding. Financial transparency is especially close to our hearts, which is why we’re proud to share Open Books, a series of small business owners giving us a peek inside their books in the spirit of being open about finances as well.

Development 101

Development Sales Hiring Scale Business 101

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

Pricing

The Moz Blog

NOVEMBER 30, 2023

Ready to become the thought leader you've always dreamed of? Use this comprehensive guide to create and execute your thought leadership strategy.

Leadership 110

Leadership Strategy 110

SaaStr

NOVEMBER 29, 2023

So Fastly is a public Cloud company you may not have heard much about in a while. It started off with a ton of PR and attention as a next-generation, super fast CDN, and had an early IPO, but for the most part, has quietly been heads down since then. Customer count isn’t really growing anymore, as we’ll see below. For a while, its market cap dipped to a tough low — but 2023 was good for Fastly.

Cloud 260

Cloud Enterprise Revenue Engineering 260

The Daily Egg

NOVEMBER 27, 2023

If you’re in the middle of researching a new phone system for your business, you may have come across the terms SIP. The post SIP vs. VoIP Is a False Choice – Most Modern Business Phone Systems Use Both appeared first on The Daily Egg.

Business 258

Business 258