Sat.Dec 30, 2023 - Fri.Jan 05, 2024

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A Low Burn Multiple is Great. But — It Doesn’t Mean You Won’t Run Out of Money.

SaaStr

David Sacks classic post on Burn Rate Multiple is A+ and a key metric for every venture-backed startup. It simplifies a lot of complexity into one metric. That if you’re venture-backed, yes, you do have money to spend (and burn). But the best burn less each month than they bring in in new bookings and revenue (a Burn Multiple of 1x or less).

Startup 301
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The Anatomy of a Successful Sales Organization with Lee Salz

Predictable Revenue

Collin Stewart engages with Lee Salz, best-selling author and sales management strategist at Sales Architects. The post The Anatomy of a Successful Sales Organization with Lee Salz appeared first on Predictable Revenue.

Sales 130
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New year, new CS: 2023 recap and what’s to come in 2024

Totango

As we kick off 2024, it’s time to reflect on the past year and look forward to what the future holds for customer success. It’s been an exciting journey, marked by significant milestones and a ceaseless effort to support our customers in achieving their goals. Now, as we step into a new year, we’re witnessing an evolution of customer success, and there’s a new and improved Totango to help enterprise business leaders deliver business results and drive customer outcomes.

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Convince Your Boss to Send You to MozCon 2024 [Plus Bonus Letter Template]

The Moz Blog

MozCon is one unforgettable experience that lives and grows with you beyond just the days you spend attending the conference. Read more to find out how to pitch MozCon to your boss.

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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How to Optimize the User Onboarding Funnel for SaaS

Inturact

A SaaS (Software as a Service) User Onboarding Funnel is a structured process designed to guide new users from their initial interaction with a SaaS product to becoming proficient and engaged users.

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What Are the Costs of Employer of Record Services?

TurnKey Labs

Have you ever wondered how much it really costs to streamline your global workforce management? In today’s fast-paced and increasingly globalized business environment, managing international employees can be a complex and costly endeavor.

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Navigating CRM Solutions for SMEs: Improving Efficiency and Saving

Subscription Flow

Most B2B businesses , especially small to medium sized companies with simple CRM needs looking for an all-in-one solution rely on longer sales cycles, lead nurturing, and generally expecting customers to make a significant investment in their goods in order for their business to run successfully Similarly, and in addition to having a lot of patience, you must also be strategic at all times.

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Key Considerations When Evaluating Subscription Billing Solutions

Blulogix

Key Considerations When Evaluating Subscription Billing Solutions By BluLogix Team Welcome back to our series on selecting the right subscription billing platform for your business. In our previous posts, we discussed the importance of choosing the right platform and explored why BluIQ by BluLogix stands out as an excellent choice for subscription billing.

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SaaStr + 20VC: Why 2024 Will Be Better, But Only So Much, For SaaS. And A Few Worries.

SaaStr

So Harry Stebbings and I got back together for the first 20VC of 2024! Will IPO windows open in 2024? Will Stripe and Databricks go public? Did Figma kill the M&A market in 2024? Will LPs allocate to new venture managers? Will many venture firms slowly die? This is the ultimate show with Jason M. Lemkin , Founder SaaStr on what the f happens in 2024 with many predictions… 1.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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KrispCall Review

The Daily Egg

Whether you’re looking to enter new markets or simply offer your existing customers a better experience, communication is key. Unfortunately, many businesses. The post KrispCall Review appeared first on The Daily Egg.

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2024 Predictions

Tom Tunguz

Every year I make a list of predictions & score last year’s predictions. Here are my predictions for 2024. The IPO market remains closed through the first 6 months of the year. But a few mega issuances, especially Stripe & Databricks in the summer or fall, re-open it for others. The Fed cuts rates, which helps. M&A accelerates throughout the year.

AI Search 228
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Clouded Judgement 1.5.24

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now 10Y Rising The start of the year has not been kind to software stocks! In the basket I track and discuss in Clouded Judgement (~80 companies), no one is up on the year. In just the last couple weeks from mid December to today we’ve seen the 10Y move from 3.8% to 4%.

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Fake Multi-Product vs. Real Multi-Product

SaaStr

So one thing that’s changed radically in SaaS over the past few years if everyone has realized to truly scale, you need to be multi-product. Sometimes by as early as $20m ARR, sometimes by as late at $200m ARR, or later. But net net, the average public SaaS compay has 35,000 customers. So once you cross 3,500, let alone 10,000 — you’re starting to saturate most B2B markets.

Scale 311
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Every Self-Service IVR Customers Love Does These 7 Things

The Daily Egg

IVR, also known as an interactive voice response system, is a technology used by businesses to communicate with customers through voice and. The post Every Self-Service IVR Customers Love Does These 7 Things appeared first on The Daily Egg.

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Hello world!

USIO

Welcome to WordPress. This is your first post. Edit or delete it, then start writing! The post Hello world! appeared first on USIO.

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SEO-Driven Content Architecture — Whiteboard Friday

The Moz Blog

Does all of your content come together in a structure that allows it to be scaled? Learn how to accumulate organic traffic, clicks, keyword rankings, and drive conversions by creating SEO-driven content architecture.

Scaling 114
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The Beginning of The End of Customer Success, SDRs, and Support Agents

SaaStr

So it does seem like some of the biggest changes to the human side of SaaS are now coming. I’ve talked with three CEOs at leading vendors in sales and post-sales at $200m+ in ARR the past few weeks and they’ve all reinforced these are some of the biggest changes in a generation. What we’ve seen in the first 15 years of SaaS: Specialization in sales.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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ONLYOFFICE Review

The Daily Egg

Working on the cloud has many advantages, but you may prefer having all your software housed under your own servers. That way, The post ONLYOFFICE Review appeared first on The Daily Egg.

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Why Next-Generation Payment Orchestration Is Our 2024 Payment Trend of the Year

BlueSnap

Digital payment transactions surpassed $1 trillion in 2023, making it essential for businesses to find ways to optimize them to help grow revenue. The post Why Next-Generation Payment Orchestration Is Our 2024 Payment Trend of the Year appeared first on BlueSnap.

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Unlock growth potential with Totango revenue intelligence integrations

Totango

Totango now offers integrations with leading revenue intelligence platforms Gong and Chorus to help teams enhance operational efficiency and leverage the insights gleaned from customer interactions to drive strategic decision-making. In the world of customer success (CS), every customer interaction is an opportunity to hone insights that can sharpen their path to success.

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From Zero to Hero: How to Dominate Outbound SaaS Sales with Rippling and Founders Fund on CRO Confidential

SaaStr

In the latest episode of CRO Confidential, host Sam Blond, partner at Founders Fund and former CRO at Brex, sits down with Ashley Kelly, VP of Global Sales Development at Rippling. For context – Ashley had previously helped Sam scale Brex’s outbound sales from $2M to over $300M in ARR as Senior Director of SDR. Together they discuss: Scaling outbound sales and SDRS (sales development representatives) from 0 to $100M and beyond How to hire the right outbound sales team The SDR interv

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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

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Boei Review

The Daily Egg

Nowadays, consumer preferences are as diverse as the platforms they use. This means businesses have to juggle the challenge of maintaining effective. The post Boei Review appeared first on The Daily Egg.

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How to Find the Right Credit Card Terminal for Your Business

Stax

Many merchants face the trouble of sifting through numerous credit card machine options, looking for a terminal that fits with their business. There are many different types of payment terminals to choose from, and you need one that’s going to help your business operate the most efficiently. Selecting the right payment processing terminal will not only help reduce your processing costs, but it’ll also increase your profits.

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Expert tips to unlock business growth with customer success operations

Totango

In an era when customer success (CS) has become pivotal, it’s no longer enough to have a team dedicated to CS. More importantly, you need an organizational strategy that ensures your customers don’t just come to you but stay, thrive, and become your biggest promoters. To transform your organization to reach this next level, enterprises often need a change agent who can help both functional teams and customers shift their behaviors to drive better results in the post-sales journey.

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Dear SaaStr: Should I Go Into SaaS Sales?

SaaStr

Dear SaaStr: Should I Go Into SaaS Sales? If you aren’t sure you want to go into sales — don’t do it. Maybe in 2021, when many SaaS leaders were growing at simply unprecedented rates, could succeed in sales if you weren’t sure you wanted to sell. Not today. A career in sales can take you far: You can make the most cash, and later maybe even equity, of any position in a start-up.

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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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Pumble Review

The Daily Egg

Pumble is an emerging yet powerful team messaging application for businesses and teams of all sizes. It simplifies team communication by providing. The post Pumble Review appeared first on The Daily Egg.

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How to Implement Self Checkout for Small Business

Stax

With the constant demand for greater efficiency and convenience in the retail experience, it’s not surprising that self-checkouts have entered the mainstream. Once a relatively niche offering, the COVID-19 pandemic saw retailers accelerate the rollout of self-checkout systems, their contactless nature making them a lot more appealing than traditional checkouts for many consumers.

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What To Do After You've Exhausted Your High-Intent Keyword List

The Moz Blog

Reached the end of your high-intent keyword list? Discover advanced SEO strategies to identify untapped opportunities and amplify organic traffic.

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