Tom Tunguz

JANUARY 26, 2020

Then these firms raised larger funds to invest in LBOs, but they diversified, too. The competitive dynamics in the market where access to invest is more valuable than capital. 2018 and 2019 exceeded the heady days of 2000 in terms of dollars deployed. The LBO was reinvented after the Savings and Loan Crisis in the 1980s.

Venture Capital 198

Venture Capital Merchant Services Innovation Finance 198

SaaStr

JANUARY 25, 2020

VCs at Annual and folks will be handing out term sheets! You can absolutely make a ton of money investing in The Obvious. It’s a nuanced topic and I’m not sure I’d personally use the term “work-spouse”, but it really can be like this — in both good and challenging ways. It does work.

Trends 212

Trends Venture Capital Scale PayPal 212

SaaStr

JANUARY 17, 2020

But for those that missed it, can you give me a little bit of context in terms of how did you make your way into the world of SaaS that we love so much, but also really come to be one of the leading CIOs in this really rising mega wave events by SaaS that we’re seeing today. Yousuf Khan: I believe people are patient.

CTO Hire 132

CTO Hire compliance Scale Startup 132

Intercom, Inc.

JANUARY 16, 2020

Because I think everyone talks about platforms but to actually do it properly – and it sounds like you guys are really invested in it – it is a big investment. Des and various people have spoken previously about this in terms of what it did for our growth. So what was the spur for you to make that move?

Consulting 249

Consulting Marketplace as a Service Scale Development 249

OPEXEngine

JANUARY 14, 2020

If a company expands into a new geography, the benefits of that investment in new sales could take years. For product sales companies, once the sales are made, the investment is repaid more quickly. For SaaS companies, the investment is not recouped until after years of initial SaaS revenues. Deferred Revenue = Deferred Profits.

SaaS Payments 59

SaaS Payments SaaS Scale Customer Lifetime Value 59

Chargify

JANUARY 21, 2020

It’s a term you might be familiar with – but not necessarily in the realm of SaaS. . If you do any research on the term, you’ll find that its roots lie in the airline and hospitality industries. Revenue management. For example, adjusting prices to fill up inventory (i.e., seats and rooms) that would be wasted if they went unused.

Revenue 70

Revenue Management Airlines Subscription 70

OPEXEngine

JANUARY 28, 2020

As Chief Credit Officer at Lighter Capital, I work behind the scenes grappling with the data that informs all of our decision-making regarding financing deals, from revenue-based financing (RBF) to term loans and lines of credit. But they need funding to invest in sales and marketing or other initiatives to drive even more growth.

Venture Capital 61

Venture Capital Finance Payments Revenue 61

ProfitWell

JANUARY 8, 2020

Having the discount or promotion laid out will give consumers less of an investment they have to think about. High return: Psychological pricing discounts can offer a high return on investments for one-time sales, especially during peak-volume seasons, AKA, any holiday. This will also boost a quick high return on investments.

Pricing 52

Pricing Advertising B2B Strategy 52

Totango

JANUARY 28, 2020

Customer retention management is about keeping customers interested and invested in what your enterprise has to offer. Every first-time customer is also a potential long-term customer. Remember that fostering long-term customer relationships tends to prove extremely valuable on both sides. What is Customer Retention Management?

Retention 87

Retention Management Technical Review Software Review 87

Totango

JANUARY 28, 2020

Customer retention management is about keeping customers interested and invested in what your enterprise has to offer. Every first-time customer is also a potential long-term customer. Remember that fostering long-term customer relationships tends to prove extremely valuable on both sides. What is Customer Retention Management?

Retention 85

Retention Management Technical Review Software Review 85

SaaStr

JANUARY 28, 2020

Maria : Yeah, I think, coming from a marketing side and thinking about that as a marketer, marketing is all about investments. There’s none of the brands that you’ve seen get to an IPO or continue on to a Fortune 500 company that is not making some significant investments there. Aaron : And they just have to do it.

Sales Hiring 204

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 204

TriTuns

JANUARY 21, 2020

Instead, you need to understand why your customers are not getting value from their investment in your software and then take bold action to help them actually achieve the results and success they need. Most organizations, regardless if they are investing in SaaS, perpetual license, or home-grown systems, can often get the system live.

SaaS 71

SaaS Underperforming Technical Team Customer Success Business Model 71

TriTuns

JANUARY 21, 2020

Instead, you need to understand why your customers are not getting value from their investment in your software and then take bold action to help them actually achieve the results and success they need. Most organizations, regardless if they are investing in SaaS, perpetual license, or home-grown systems, can often get the system live.

SaaS 71

SaaS Underperforming Technical Team Customer Success Business Model 71

Totango

JANUARY 23, 2020

As such, enterprises need to prioritize cultivating long-term customer relationships that foster continual, mutual growth. Regularly acknowledging the achievement of these goals lets your customers know you are invested in their success. Retaining your current customers is now as valuable as recruiting new ones. Accelerate Onboarding.

Churn 105

Churn Enterprise Strategy Management 105

SaaStr

JANUARY 10, 2020

In terms of replacement, what does Bob believe will be the emerging trends in SaaS Go To Market that will replace it? * I always say kind of tele-sales are the most important form of kind of training in terms of sales. What do we believe in as a company in terms of where we want the product to be in a few years? Why is this?

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

Sales Hacker

JANUARY 9, 2020

Unlike B2C, you’re not always speaking directly with a decision maker, and you have the added difficulty of needing to align your offering with the long-term goals, strategies, and budgets of your prospects. . In B2B sales, your audience is particularly concerned with return on investment. Build a long-term relationship.

B2B 72

B2B Payment Services Sales Payment Solutions 72

FastSpring

JANUARY 23, 2020

Sometimes the effort of an affiliate within a given program is determined solely by their return on the time they invest. Plan to send out a message in advance explaining the activation campaign offer including the timing, rewards, and terms so affiliates that wish to participate can plan ahead. Incentivize Activity with Bonus Offers.

Engagement 94

Engagement Sales Recruiting Software Review Communication 94

Backlinkfy

JANUARY 17, 2020

By investing in SEO or search engine optimization, you increase the likelihood that your target audience will find you when they look for things related to your product or service. PPC is a relatively inexpensive way to experiment, and there is a high average return on investment for investments in paid search ads. What is SEO?

Payment Methods 64

Payment Methods Payment Services Payments Advertising 64

BetterCloud

JANUARY 17, 2020

This should be a long-term data protection plan, but it works in-line with the tactics in the checklist above. Furthermore, how much are you willing to invest to manage that risk? Download our IT Leader’s Checklist for SaaS Operations right here. Identify your mission-critical applications and data. This will help prioritize the risks.

Data 64

Data Operational efficiency. compliance SaaS 64

ProfitWell

JANUARY 13, 2020

Effective price can also refer to the investment term for the price of a commodity after it has been liquidated from hedge funds. Annual plans not only help you build a more predictable revenue stream but also help reduce churn by retaining customers for the long term. Using pricing as a growth lever. Offer an annual plan.

Pricing 52

Pricing Subscription Payment Features Strategy 52

ProfitWell

JANUARY 27, 2020

Far too often, focus is limited to the short term because of the nature of daily deliverables in sales. Are we achieving measurable return on investment from the tool? But here are some learnings, from the sales community, that Mixmax put together so we can start acting like pipeline pros. Firstly, firm up your foundation.

Sales Recruiting 40

Sales Recruiting Sales Hiring Sales Marketplace as a Service 40

ChurnZero

JANUARY 10, 2020

Investing in our customers’ success is one of ShootProof’s top priorities. Collibra’s customer success initiatives are a critical component to our long-term business success,” said Philip Carty, Chief Revenue Officer for Collibra. “As In this webinar, we will: Discuss how a successful onboarding impacts customer retention.

VP of Engineering 52

VP of Engineering Customer Success Scale Cybersecurity 52

OpenView Labs

JANUARY 8, 2020

As a result, we really had to educate the core company about how making leads product users would be the most important investment we could make for both our customer experience and HubSpot’s long term growth. Through a lot of time, training and communication, we eventually converted our core go-to-market motions to a PLG strategy.

Strategy 41

Strategy Sales Hiring Underperforming Technical Team Compensation 41

ProfitWell

JANUARY 23, 2020

Using CB Insights' tech insights platform, the team there, analyzed signals—like patent and investment activity, executive chatter in earnings transcripts, and media mentions—to identify the top 14 tech trends to watch in 2020. Apparently, they highlight areas in which conditions are ripe for discontinuity and disruption.

Sales Recruiting 43

Sales Recruiting Sales Hiring Venture Capital Pricing 43

SaaStr

JANUARY 31, 2020

Harry Stebbings: In terms of that insertion point, sorry I’m too interested, because I had a guest on the show the other day and they said with low ACV products, absolutely, that dev centric, dev first kind of buyer works well but it’s so challenging to scale that dev buyer into real ACV enterprise budgets.

Scale 172

Scale Sales Hiring Pricing Leadership 172

Chart Mogul

JANUARY 8, 2020

1: Invest upfront in both paid and organic acquisition channels. They’re long-term games. Paid tactics, on the other hand, help to feed the beast in the short-term. Think of conversions as indicative in the short-term of a quality offering. Retention indicates a quality product in the long-term. Final thoughts.

Sales Hiring 103

Sales Hiring Sales Acquisition Retention 103

ProfitWell

JANUARY 10, 2020

It represents a significant long-term investment for your prospect, and the benefits are more challenging to define in a simple way. Let’s say your SaaS service helps investment-property owners manage their properties. It is delicious and is a simple way to enjoy a moment. But selling, for example, B2B pricing software?

Marketing 94

Marketing Strategy SaaS B2C 94

OpenView Labs

JANUARY 23, 2020

In general, SaaS companies—particularly those in the early stages—invest in and care more about the product, but not so much about content. Why is it though that most SaaS companies are hesitant to invest in content and commit to an effort that will most likely benefit them in the long term? Publish guest posts.

Scale 55

Scale Social Media Branding Investment 55

SaaStr

JANUARY 24, 2020

Thinking about that, maybe not taking the optimal in terms of price, how do you think about what specifically is the right way to manage a situation where investors and founders interests are no longer aligned? Most of the investors actually wanted to invest in prior rounds and we ended up going with somebody else.

Scale 196

Scale Sales Hiring Technology Enterprise 196

Chart Mogul

JANUARY 8, 2020

1: Invest upfront in both paid and organic acquisition channels. They’re long-term games. Paid tactics, on the other hand, help to feed the beast in the short-term. Think of conversions as indicative in the short-term of a quality offering. Retention indicates a quality product in the long-term. Final thoughts.

Sales Hiring 52

Sales Hiring Sales Acquisition Retention 52