Tue.May 16, 2023

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Which Software Solution Is Best for Your Business? Here's How to Decide.

Entrepreneur - SaaS

SaaS vs. custom software development: Which is the safest bet for you?

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Only 7% of You Have Really Gotten Outsourced SDRs to Work

SaaStr

So a recent SaaS survey confirmed what I’ve experienced over the year: outsourced SDRs are tough to make work. It would be so great if we could all outsource sales, sales development, sales operations, and more. It really would be great. It’s just hard in practice to outsource something you don’t already know well yourself. Personally, I’ve seen it sort of work a few times — and that’s why I added “sort” as an option, and 26% of you also said it

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How Should You Staff Your Startup in 2023

Tom Tunguz

Yesterday, the Enterprise Tech 30 List was revealed. Congratulations to all the winners (especially MotherDuck, Hex, & Omni)! I analyzed the headcount patterns within these companies to shed light on three questions : How are these top companies changing their headcount through the downturn? What percent of headcount is in product & engineering?

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The Playbook to Investor Relations with Zelkova Ventures Partner Jay Levy (Video)

SaaStr

In the first quarter of 2023, global venture funding fell to $59 billion, down from a peak of $181 billion in Q4 2021. Deal sizes are falling, late-stage rounds are down by 45%, and funding rounds are taking longer to complete. Despite the challenges, there is still some good news: founders who launch companies in this market may be rewarded with a specific set of advantages.

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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Senate hearings see a clear and present danger from AI — and opportunities

IT World

There are vital national interests in advancing artificial intelligence (AI) to streamline public services and automate mundane tasks performed by government employees. But the government lacks in both IT talent and systems to support those efforts. “The federal government as a whole continues to face barriers in hiring, managing, and retaining staff with advanced technical skills — the very skills needed to design, develop, deploy, and monitor AI systems,” said Taka Ariga, chief data scientist

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Your New KPIs to Gauge Content Quality

Sparktoro

Rand hates the phrase “high-quality content.” Quality is entirely subjective. And because it’s subjective, it’s impossible to measure, let alone find agreed-upon standards. Here’s an example: Remember that Ted Lasso Season 2 episode, Beard After Hours? Rand thought it was art while Casey thought it was drivel.

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5 Founders on the Future of Data

Andreessen Horowitz

It’s well understood that artificial intelligence is advancing like mad right now. What’s less appreciated is the role that data and infrastructure continue to play in these advances — whether that’s adding new data sources to train better models, building … The post 5 Founders on the Future of Data appeared first on Andreessen Horowitz.

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Google I/O and the curious case of the missing Android version

IT World

With Google's I/O announcement expo now firmly in the rearview mirror, it's time for us to enter the inevitable next phase of any tech-tinted revelation — and that's the careful contemplation of everything we've just experienced. It's my favorite phase of all, personally, as it lets us really dive in and analyze everything with a fine-toothed comb to uncover all the subtle significance that isn't always apparent on the surface.

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Investing in Hippocratic AI

Andreessen Horowitz

“Solving consumer engagement is worth $1 trillion to our organization,” said a health plan executive to me one day. He was obviously being a bit sensationalist with the magnitude of the number, but it’s been a common thread in strategic … The post Investing in Hippocratic AI appeared first on Andreessen Horowitz.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Apple innovates in accessibility as WWDC nears

IT World

With Global Accessibility Awareness Day (GAAD) coming up on Thursday, Apple has rolled out a variety of new accessibility features to celebrate. While that's noteworthy on its own, industry watchers also know that what the company reveals in the weeks before its big Worldwide Developers Conference (WWDC) often has some bearing on what happens.

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Profiles of Top Healthcare VCs: Raising the Bar in Digital Health

TurnKey Labs

Over the past few years, the healthcare tech sector has experienced dramatic change. The global pandemic has been a launch pad for innovative solutions and the digitization of the healthcare industry.

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Zoom announces partnership with Anthropic for AI call center services

IT World

Zoom is entering into a strategic partnership with Anthropic that calls for the latter company’s generative AI model to be integrated into Zoom’s Contact Center portfolio. In an announcement on Tuesday, Zoom also stated that the company had made an investment in Anthropic as part of the collaboration, but did not disclose the amount or terms. Anthropic also has backing from Google’s parent company, Alphabet, and its flagship AI, dubbed Claude , has been described as a chief rival to ChatGPT.

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AI in social media: 6 tools to get you started fast

Unbounce

In the words of Big Daddy Kane: “Managing social media ain’t easy.” There are countless channels: Twitter, Facebook, Instagram, Snapchat, TikTok, LinkedIn, just to name a few. Posts to write. Graphics to design. Reels to film. Cats to meme. The list goes on and on. To stay on top of it all… well, it’s a full-time job. But AI for social media can make it a whole lot more manageable.

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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

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Amazon is working on infusing generative AI into its shopping app

IT World

Amazon is working on infusing generative AI features akin to OpenAI’s ChatGPT and Google’s Bard AI to its shopping application and website in an effort to provide a more conversational experience, job postings on the company’s career section indicate. The job postings sought a senior development engineer for machine learning and another engineer to “rearchitect” the search engine or feature inside Amazon’s shopping application.

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10 Ways Customer Retention Benefits an Organization

Chargebee

As the focus in SaaS moves from ‘solely growth’ to ‘growth and profitability,’ customer retention finds its long-due moment under the sun. In a world where acquisition costs and resistance to new sales are likely growing, ensuring your existing customer base can continue to grow with you is critical for your organization’s growth.

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How Do You Get Promoted To Manager Level?

30 Day Leadership

In this episode, best-selling author and leadership coach, Nils Vinje, shares 5 essential steps to prepare for moving from an individual contributor to a manager. Podcast highlights: 1:39 - The most difficult shift - Why shifting from an IC role to a manager is one of the most difficult shifts? 5:06 - Importance of acquiring skills in advance - How acquiring the skills needed before getting into the next role can set you up for success?

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9 Ways to Improve Customer Experience and Retention

Chargebee

Subscription businesses know it’s imperative to provide excellent customer experience to your subscribers to maintain a healthy level of customer retention. The results are happy customers who return for additional purchases and recommend your products and services to others.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Your Guide to Childcare Software

SaaS Metrics

In today’s digital age, childcare software has become increasingly popular among childcare providers. It offers a more convenient and efficient way of managing a childcare center, making it an essential tool for any modern childcare facility. Learn about childcare software’s benefits and key features and how to choose the right solution for.

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The Role of Automation in Improving Cancellation Experiences

Chargebee

The late-2022 SaaS multiple compression is symptomatic of a mindset shift in the industry – that stability is, for now, more important than growth. Investors value companies based on net-dollar retention (NDR) and the Rule of 40, as rising interest rates and shrinking purchasing power put net-new sales under pressure.

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The 5 Best CRMs for Sales Managers

CloseSaaS

Sales managers have different needs than sales reps. So it makes sense to purchase a CRM that can accommodate them, too. Here are 5 top options.

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Write For Us: How to Guest Post on the Buffer Blog

Buffer Resources

✅ The Buffer team is currently accepting pitches for guest posts. If that should change in the future, we’ll update this portion of the page 🗒️ Due to the volume of pitches we get, we can only follow up on a select number of submissions. If you don't receive a response within two weeks, you’re welcome to send a new pitch for us to consider.

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Embedding BI: Architectural Considerations and Technical Requirements

While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

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May 16 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Rockville, MD, United States (Remote) Organization: CloudBolt Software As a Customer Success Manager, you’ll work with clients to guarantee overall CloudBolt success by guiding them through the onboarding process and customer journey and ensuring their complete adoption and satisfaction. Work cross-functionally with the departments of sales, support, engineering, and others.

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Value Metrics Guide for SaaS Companies

User Pilot

What are value metrics? Why do they matter? And how to find them? These are the key questions that our guide answers. We also examine a few examples of how companies use value metrics in their pricing strategy. Let’s dive in! TL;DR Value metrics are the features of a product that customers associate with its value and are happy to pay for. Identifying value metrics allows you to acquire new customers, refine your pricing strategy, grow revenue , improve customer satisfaction , and develop

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Revealed: How Conversation AI and ChatGPT Solve Remote Work Challenges for Recruitment Teams

SmartKarrot

As a Talent acquisition specialist or recruiter in the 21st century, it can be quite overwhelming to keep up with the ever-evolving recruitment industry. From silent hiring to hybrid work models, the landscape is constantly changing. It is fortunate that with the rise in technological advancements, it is constantly simplifying, streamlining, and enhancing the hiring process.

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An Essential Guide to Customer Experience Analytics for SaaS

User Pilot

How can customer experience analytics help you achieve product growth ? According to a research study by Zendesk, 52% of customers will defect to competitors after having a single bad experience. Therefore, meeting customer expectations with each experience with your product is crucial. In this article, we’ll guide you on how you can leverage customer experience analytics to grow your SaaS business.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Revealed: How Conversation AI and ChatGPT Solve Remote Work Challenges for Recruitment Teams

SmartKarrot

As a Talent acquisition specialist or recruiter in the 21st century, it can be quite overwhelming to keep up with the ever-evolving recruitment industry. From silent hiring to hybrid work models, the landscape is constantly changing. It is fortunate that with the rise in technological advancements, it is constantly simplifying, streamlining, and enhancing the hiring process.

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SaaS Email Marketing: 12 Strategies for Successful Campaigns

User Pilot

Getting paying customers for your SaaS business can be a challenging and complicated endeavor. However, the time-tested strategy of SaaS email marketing has proven to be a reliable method of driving product growth. In this guide, we’ll go over the reasons why email marketing is important and showcase 12 SaaS email marketing strategies that you can use for your own email marketing campaigns.

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14+ Best AI Pixel Art Generators: Empower Beginners with Stunning Images

How To Buy Saas

In today’s rapidly evolving world, artificial intelligence has become an integral part of our daily lives. With its ability to gather vast amounts of data and process it efficiently, AI enables personalized recommendations and facilitates learning. This technology has also found its way into creative domains such as art, content creation, graphic design, and Photoshop.