Tue.Oct 31, 2023

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Dear SaaStr: What Did You Learn From Your Worst Venture Capital Investment?

SaaStr

Dear SaaStr: What Did You Learn From Your Worst Venture Capital Investment? Reasons I've lost money investing, or had mediocre outcome: – founder wars – CEO misled on metrics – CEO ignored zero cash date What didn't stop unicorn outcomes: – one terrible year – bigger competitors – taking a long time — Jason ✨Be Kind✨ Lemkin  ??

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Can Better Call Routing Shorten Wait Times? Yes, By A Lot

The Daily Egg

Call routing is the process through which incoming calls are directed to the relevant departments, agents, or individuals within an organization. Essentially, The post Can Better Call Routing Shorten Wait Times? Yes, By A Lot appeared first on The Daily Egg.

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The One Question To Ask At The End of Every VC Pitch: What Are The Odds You Would Invest?

SaaStr

I love this question for both the founder who gets clarity and the investor who needs to give feedback ?? — Jenny Fielding (@jefielding) October 17, 2023 So one of the parts I like least about investing is the follow-up. Specifically, the follow-up when I’m not sure. A few times a year, I’ll meet founders and a company I believe in so muc h, I’ll clearly offer to invest at the first meeting.

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How To Record a Phone Call On Your iPhone – No Downloads

The Daily Egg

There are a million reasons why you might want to record a call. You might want to record your upcoming job interview. The post How To Record a Phone Call On Your iPhone – No Downloads appeared first on The Daily Egg.

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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How Much Should Quotas Increase Next Year?

Tom Tunguz

How much should quotas increase next year? With the end of the fiscal year approaching for many software companies, management teams are running the numbers for different scenarios. This year has been tumultuous : most startups reduced their bookings, and grinded through the first six months suffering through pipeline shocks - the result of CFO-budget pressure.

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11 Ways the Buffer Team and Community are Using Tags

Buffer Resources

There are few things that spark as much joy as being able to organize anything and everything by color. It’s an easy and visual way to lay things out, and in the world of content and social media, staying organized is one of the best ways to keep on top of planning. That’s one of many reasons that so many of us at Buffer were looking forward to adding tags to our Buffer posts.

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Supercharging Discovery with Evan Feinberg

Andreessen Horowitz

Evan Feinberg, PhD, founder and CEO at Genesis Therapeutics, joins Vijay Pande of Bio + Health. Together, they talk about how Evan’s work in the lab (ironically, Vijay’s lab at Stanford!) translated to the creation of Genesis, which is tackling the problem of drug discovery through AI. They also discuss how the Genesis team is building specifically to carry on work at the intersection of ML, biotech, and chemistry.

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GTM 66: How to Land your Dream Role in a Competitive Market with Sophie Buonassisi

Sales Hacker

Sophie Buonassisi is the Vice President of Marketing at GTMfund, overseeing GTMnow – the media arm of the GTMfund brand – and the internal community. She’s passionate about empowering go-to-market leaders and founders with access to insight through GTMnow’s channels, like this podcast, the newsletter, and more. Before joining the GTMfund team, she built and scaled GTM at a predictive conversion optimization company.

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Onboarding Call vs Automated In-app Onboarding: When to Use Each?

User Pilot

Onboarding is vitally important for any SaaS owner or product manager. Taking users through your product or service using an onboarding call is a pretty standard part of the customer onboarding process. But it’s not your only option. Automated, in-app onboarding can also form part of a successful customer onboarding process (if you have the right tool for the job).

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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How to Incorporate AI Chat and Software into Your SEO Workflow

The Moz Blog

Want to add AI chat into your workflow but don’t know where to get started? Katherine Watier Ong has outlined prompts you can use today to speed up your deliverables.

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User Experience Analytics in SaaS: Tools, Data Collection & More

User Pilot

User experience analytics is one of the secret ingredients for boosting SaaS growth. By regularly checking your analytics data, you will proactively spot issues and find ways to resolve them. This ensures your product remains enjoyable for users, boosting retention and loyalty. This guide shows you how to get started right away. As you read through, you will learn the different UX data types and how to measure them.

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The Best Retention Strategies for Software Developers

TurnKey Labs

Retaining top-tier talent is paramount in the software development industry. High turnover within the industry poses numerous challenges, from project delays to increased recruitment costs. To address these issues and foster a stable, productive workforce, it’s essential to implement effective retention strategies. This article delves into the crucial strategies for retaining software developers.

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13 Pricing Page Best Practices to Boost Conversion Rates [+ Examples]

User Pilot

When it comes to product-led growth , every step of the customer journey needs to be highly optimized for SaaS companies to see the results they’re looking for. Pricing page best practices are particularly important since complicated pricing drives away leads that would otherwise contact sales. In this guide, we’re going to go over 13 best practices for designing a pricing page that converts!

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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

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Avoid Costly Chargebacks with Rapid Dispute Resolution & Other Alerts

BlueSnap

Most businesses encounter periodic chargebacks, and it is best to address them quickly, so they don’t negatively impact your revenue. By the end of 2023, chargebacks will cost merchants nearly $118 billion, according to a Chargebacks911 study, but this amount could be lower if more merchants invest in preventative alerts. The post Avoid Costly Chargebacks with Rapid Dispute Resolution & Other Alerts appeared first on BlueSnap.

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How to Increase Free Trial Conversion: 15 Effective Strategies For Driving SaaS Growth

User Pilot

Wondering how to increase free trial conversion for your software product? Trials can be tricky. You’ll face the challenge of getting qualified leads and ensuring users don’t abuse trials. There’s also the cost implication. Free trials can impact cash flow and revenue generation, especially if a significant portion of trial users don’t convert into paying customers.

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Security Compliance for SaaS: Cutting Costs and Boosting Sales with Automation

Scytale

Many businesses prioritize compliance automation when formulating their strategic plans, and it’s crucial to understand why. This strategy leverages technology to simplify the compliance processes, encompassing security and data requirements needed. Automating the process serves as a valuable tool for risk reduction, time and cost savings, and overall compliance improvement.

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What’s New at Navan: Reinventing a Category with CEO Ariel Cohen

SaaStr

As one of the most successful, slightly under the radar, pre-IPO “trueicorns” (not fake-icorns), the CEO of Navan , Ariel Cohen, disrupts an old space of expense and travel management and remakes things. With nine figures in revenue, Ariel and SaaStr founder and CEO Jason Lemkin talk about all things Navan, rebranding when you have brand equity, building B2B software for people, pricing and business models, and much more.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Introducing Tags: Organize and Categorize Your Content

Buffer Resources

In the ever-evolving landscape of content creation, where the competition for attention is relentless, the ability to connect with an audience or foster a thriving community hinges on one crucial aspect: the content itself. You might know Buffer as a trusty tool for social media scheduling, but what you might not know is that people are creating thousands of content ideas and saving them to Buffer every day.