SaaStr

AUGUST 30, 2023

Dear SaaStr: What Do VCs Do When They Aren’t Sourcing or Closing New Deals? VCs don’t spend most of their time working on new deals. They spend most of their time on existing investments. Imagine you are a VC on 9 boards of directors: Board meetings alone can take 20% or more of your time. Each board meeting takes a half day including travel, prep, etc. 9 boards x 8 meetings a year x 0.5 days = 36 business days right there.

Travel 250

Travel Interviewing Investment Business 250

Andreessen Horowitz

AUGUST 30, 2023

We believe artificial intelligence has the power to save the world —and that a thriving open source ecosystem is essential to building this future. Thankfully, the open source ecosystem is starting to develop, and we are now seeing open source … The post Supporting the Open Source AI Community appeared first on Andreessen Horowitz.

AI 145

AI Artificial Intelligence Development Machine Learning 145

SaaStr

AUGUST 30, 2023

Perhaps the simplest, most effective way to get in front of 100,000+ SaaS and Cloud professionals is to sponsor one or more of the SaaStr digital assets. Our SaaStr Annual and Europa events are amazing ways to get in front of 1,000s of execs IRL, but they also are a fair amount of work to sponosr and only take place twice a year;) So year-round, the #1 best way to reach Cloud and SaaS leaders are SaaStr digital assets.

Advertising 228

Advertising Cloud SaaS 228

Sparktoro

AUGUST 30, 2023

Generative AI, and ChatGPT in particular have been catnip to the tech press, the mainstream media, and the conversations of professionals in nearly every field. How is it going to disrupt your work?! Will AI replace you? Are Hollywood writers, real estate agents, dog walkers, and anesthesiologists even useful anymore?

ChatGPT 144

ChatGPT Generative AI AI Data 144

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Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

Generative AI

SaaStr

AUGUST 30, 2023

G2 is a unicorn startup that’s stayed in the game for over a decade. G2 CEO Godard Abel deep dives into his original vision for G2, going multi-product, selling with multiple sales teams, demand gen spend, and why AI is the most important thing right now. Keep reading to learn how this $1B+ valuation SaaS company stuck it out through a long, slow slog in the beginning and has become the largest software marketplace today.

AI Search 213

AI Search AI ChatGPT Software Review 213

User Pilot

AUGUST 30, 2023

It’s 2023, and customers have options. This makes it more important than ever to create products people actually want to use. But how do you do that? What strategies can you implement to drive acquisition and retention faster? How do you ensure your team doesn’t lose momentum along the way? The expert speakers at Product Drive 2023 will answer these and many more questions.

Scale 103

Scale AI Growth Hacking Innovation 103

Andreessen Horowitz

AUGUST 30, 2023

We believe artificial intelligence has the power to save the world —and that a thriving open source ecosystem is essential to building this future. Thankfully, the open source ecosystem is starting to develop, and we are now seeing open source models that rival closed-source alternatives. Hundreds of small teams and individuals are also working to make these models more useful, accessible, and performant.

Artificial Intelligence 94

Artificial Intelligence AI Technology Development 94

User Pilot

AUGUST 30, 2023

Wondering how to improve satisfaction by reducing your time to resolution for customer issues? Time to resolution is a critical customer service metric that can make or break your customer support’s reputation. Your proactive customer support demonstrates how much you care about your customer and persuades more customers to stick with your product or service.

Customer Lifetime Value 93

Customer Lifetime Value Customer Support AI Onboarding 93

Andreessen Horowitz

AUGUST 30, 2023

“Teldar Paper, Mr. Cromwell, Teldar Paper has 33 different vice presidents, each earning over 200 thousand dollars a year. Now, I have spent the last two months analyzing what all these guys do, and I still can’t figure it out. One thing I do know is that our paper company lost 110 million dollars last year, and I’ll bet that half of that was spent in all the paperwork going back and forth between all these vice presidents.

VP of Engineering 93

VP of Engineering AI Payment Methods Generative AI 93

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Payments

Kellblog

AUGUST 30, 2023

I’m excited to say that I’ll be speaking at SaaStr Annual 2023 as part of amazing speaker line up. The event runs from September 6th to 8th and will be held at the San Mateo County Event Center. While SaaStr works hard to keep things fresh by limiting repeat speakers, I’m proud to say that I was invited back this year as a fan favorite.

Metrics 91

Metrics SaaS Benchmarks Strategy 91

Buffer Resources

AUGUST 30, 2023

Both creators and marketers alike are tapping into the power of fostering communities — and with good reason. Cultivating deeper connections with and between your followers can inspire brand loyalty and boost brand awareness, engagement , growth, and reach — not to mention that it feels really great to bring like-minded people together around a shared purpose.

Social Media 87

Social Media Branding Engagement Communication 87

Nimble - Sales

AUGUST 30, 2023

Navigating the constantly evolving landscape of the consulting industry presents its challenges, often requiring professionals to stay attuned to the latest insights and strategies. Along this journey, consultants inevitably encounter obstacles that prompt them to explore innovative solutions, including the incorporation of modern technologies like specialized apps.

Consulting 84

Consulting Innovation Technology Strategy 84

Sixteen Ventures

AUGUST 30, 2023

You’ve built your Customer Success team from the ground up, and you’re rightfully proud of it. You’ve always had your hands on the steering wheel, ensuring smooth rides for your clients. But now your team is growing. The very thought of scaling conjures up fears of losing that intimate control you’ve had—over your team and […] The post Scaling Your Customer Success Team Without Losing Control appeared first on Customer-centric Growth by Lincoln Murphy.

Scale 64

Scale Customer Success Scaling Growth Hacking 64

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Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

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Inturact

AUGUST 30, 2023

These are the best tools that can transform your user onboarding process, empowering marketers and product owners to maximize user satisfaction.

Onboarding 62

Onboarding Software Marketing 62

TurnKey Labs

AUGUST 30, 2023

In the pulsating heart of technology innovation, California stands as a beacon for aspirants, startups, and giants alike. Silicon Valley, Silicon Beach, and numerous tech corridors in the state have given birth to legendary products, companies, and industry shifts. Yet, behind these successes lies a lesser-sung hero: the meticulous tech recruiter.

Innovation 44

Innovation Startup Technology 44

User Pilot

AUGUST 30, 2023

Want to improve the product experience at every stage of the customer journey? Heat map tools allow you to track user actions on your website or app. You can understand customer pain points, identify friction at different touchpoints, and improve your product accordingly. In this article, we’ll cover the 10 best heat map tools to help you choose the one most suited to your business needs.

Scale 97

Scale User Experience Software Review Pricing 97

User Pilot

AUGUST 30, 2023

Automated customer service is essential to scale your business without pumping your support costs too. Especially today, as most users will actively seek out self-service content before reaching out for help, not having in-app support available will generate friction and thus represent a huge disadvantage (especially in the SaaS industry). So what tasks are worth automating these days?

Scale 94

Scale AI Search Scaling AI 94

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

User Pilot

AUGUST 30, 2023

With many customer acquisition channels available, how do you choose the right one? With the right channels, it becomes easier to attract quality leads, justify CAC costs, and boost revenue in the long run. Of course, it’s not a walk in the park. Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth.

Acquisition 99

Acquisition Strategy Social Media Customer Lifetime Value 99

User Pilot

AUGUST 30, 2023

With many customer acquisition channels available, how do you choose the right one? With the right channels, it becomes easier to attract quality leads, justify CAC costs, and boost revenue in the long run. Of course, it's not a walk in the park. Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth.

Acquisition 59

Acquisition Strategy Social Media Customer Lifetime Value 59

User Pilot

AUGUST 30, 2023

With many customer acquisition channels available, how do you choose the right one? With the right channels, it becomes easier to attract quality leads, justify CAC costs, and boost revenue in the long run. Of course, it's not a walk in the park. Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth.

Acquisition 52

Acquisition Strategy Social Media Customer Lifetime Value 52

User Pilot

AUGUST 30, 2023

With many customer acquisition channels available, how do you choose the right one? With the right channels, it becomes easier to attract quality leads, justify CAC costs, and boost revenue in the long run. Of course, it's not a walk in the park. Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth.

Acquisition 52

Acquisition Strategy Social Media Customer Lifetime Value 52

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While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

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