Thu.Nov 09, 2023

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Dear SaaStr: What Are Your Thoughts on Co-CEOs?

SaaStr

Dear SaaStr: What Are Your Thoughts on Co-CEOs? Like many things, I’ve mellowed a bit on this over time. I traditionally thought co-CEOs were a terrible idea. Everyone needs to know who’s the boss in the end. Who’s on the hook for raising capital, managing the board, firing and hiring the executives, etc. I thought a CEO and a President were OK, for example, but two CEOs was just a bunch of headaches in the making.

Startup 266
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Purchasing Patterns in Software : Positivity Punctuating Q3

Tom Tunguz

Vendr’s quarterly report on SaaS purchasing trends summarize the sentiment of the software market. Q2 was tough but Q3 is looking up. The average sales cycle has lengthened from 32 to 44 days for net new software, a 37% increase. Slower cycles & fewer new purchases : 19% of software purchases are net new in 2023 ; just 17% in Q3. Still about 1-in-5, but down from 30% last year.

Software 283
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20+ of The “Ultimate Sins” When It Comes to Marketing, Sales and Success in Early Stage Startups

SaaStr

Dear SaaStr: What are some of the “ultimate sins” in marketing and sales and success in SaaS in the early stages? My list of some bad ones: Sales: Hiring any reps you wouldn’t buy from. This never works out in the early days. Later, once you have a strong VP of Sales, it’s fine though. A bit more here. Hiring a “VP” of Sales before you have 2 scaled reps and a repeating process.

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Maverick Review

The Daily Egg

Creating personalized video messages and sending them to customers can be incredibly time-consuming—from crafting the script and recording a mistake-free clip to. The post Maverick Review appeared first on The Daily Egg.

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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Join FastSpring at SaaS North 2023!

FastSpring

Looking to join SaaS founders and tech enthusiasts who are discussing the most innovative trends for SaaS companies? If so, join FastSpring at the SaaS North November 15-16th! We’d love to talk with you in person at booth B70! Since 2016, SaaS North has been recognized as THE Canadian hub for rapidly-scaling SaaS founders and their teams. If you’re in SaaS, you need to be in Ottawa, at the Shaw Centre to help build a thriving ecosystem of the most promising SaaS entrepreneurs, investors, and exe

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Why Digital Marketing Agencies Have it Tough in 2023 | 5-Minute Whiteboard

Sparktoro

3 months ago, a dear friend’s agency closed for good. 2 months ago, another close friend had a round of layoffs at their firm. And in just the last two weeks, I talked to four agency owners who reported their first revenue-declining year in the last five. It’s rough out there for a lot of digital marketing agency owners.

Marketing 124
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Buffer is Remote but not Async-First, Here's Why

Buffer Resources

With so many years of being remote, we’ve experimented with communication a lot. One conversation that often comes up for remote companies is asynchronous (async) communication. Async just means that a discussion happens when it is convenient for participants. For example, if I record a Loom video for a teammate in another time zone, they can watch it when they’re online — this is async communication at its best.

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5 Levels of Customer Satisfaction [+ How to Improve It]

User Pilot

Measuring different levels of customer satisfaction is one of the best ways to measure user sentiment. Instead of using a simple satisfied-or-not format, these levels of satisfaction allow you to get more detailed data on how users perceive your brand and find ways to improve customer retention. That said, let’s explore what these different satisfaction levels mean, what other metrics can complement them, and how you can measure them.

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Empowering Nonprofits: A Guide to Free CRM Solutions

Teamgate

In the digital age, nonprofits are turning to CRM systems not just to manage relationships but to forge new ones and streamline their operations for unparalleled efficiency and impact.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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The Future of Music: How Generative AI Is Transforming the Music Industry

Andreessen Horowitz

It’s been an eventful year in the world of generative music. In April, the first viral AI cover dropped: ghostwriter’s “Heart on My Sleeve,” which woke up the music world to the fact that AI content could not only exist, but could be good. Soon after, Google unveiled MusicLM, a text-to-music tool that generates songs from a basic prompt; Paul McCartney used AI to extract John Lennon’s voice for a new Beatles track; and Grimes offered creators 50% of the royalties for streams of songs that used

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FastSpring Support: 2023 Q4 Updates From Customer Support

FastSpring

Get the latest from FastSpring’s Support leaders about preparing for Cyber Weekend, refund policies, strategies to decrease customer churn, and more. Preparing for Cyber Weekend: A Marathon, Not a Sprint Ensuring Smooth Transactions: A Refresher on Our Refund Policies Still on FastSpring Classic? Elevate Your Business With FastSpring Contextual Customer Churn: Turning the Tide With Proven Retention Strategies The Only Thing That’s Constant With Tax Law Is Change Need FastSpring support?

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Exploring Paddle Alternatives: SubscriptionFlow for Complete Subscription Success

Subscription Flow

For businesses offering subscriptions, Paddle is a well-known platform for subscription management boosting features such as recurring billing, invoicing, payments and revenue management. Having said that, there are many reasons why a subscription business may be on the lookout for Paddle alternatives that supply a similar product/service but are better suited to their unique business requirements and budget constraints.