Thu.Apr 18, 2024

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Dear SaaStr: Why Do Some People Loathe Sales?

SaaStr

Dear SaaStr: Why Do Some People Loathe Sales? People loathe sales because they are making the mistake of mapping their experiences as, essentially, Very Small Businesses, as the general experience of a corporate buyer. Yes, you and I just want to buy in one click, on a website. I rarely if ever want to talk to a salesperson. Just think about buying a car.

Sales 230
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Celebrating Innovation: Announcing the Winners of the Beelievers Awards- London Edition

Chargebee

Chargebee’s London-based user conference, beelieve, hummed with excitement as it united trailblazers and innovators from the subscription and revenue growth sector. A standout moment was the “beelievers” awards, honoring visionary leaders and organizations shaping the subscription landscape’s future. Let’s explore the winners in each category, highlighting their exceptional contributions to efficiency, transformation, retention, revenue growth, and leadership.

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Understanding Credit Card Processing Fees for Merchants: How Much Does Processing Credit Cards Cost?

Stax

Accepting credit card transactions is no longer a decision of whether to but rather how to. With cashless now BEING king, credit and debit cards are the primary method for your customers to make payments. Pre-pandemic, 62.3% of consumer payments came through card payments. And electronic payments were at 14.2%, closing in on cash at 15.5%. While the figures aren’t from the COVID-affected spending period, it’s fair to assume that cash is down while cards and electronic payments are w

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Maximize Revenue with the Customer Engagement Model

Subscription Flow

How do you keep increasing your revenue in a marketplace that has reached its point of saturation? Dating apps like Tinder and Bumble, especially in wealthier countries like the US and France, have reached this point where they have become so popular among their potential users that they are now really struggling to find new users. In such a scenario, what subscription-based businesses like these dating apps usually do is they redirect their energies into improving their customer lifetime value

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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Mobile Credit Card Processing Explained: What Business Owners Need to Know

Stax

According to Forbes , “mobile payments are increasingly being used by U.S. shoppers as customers become more comfortable with the technology.” Not only are there a number of ways your customers could be using their mobile devices to give payments, but you as a business owner could be leveraging mobile devices to accept them as well. As stated by countless resources, mobile is the direction the payment technology space is heading.

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ISVs vs SaaS: What’s the Difference?

Stax

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. In this article, you’ll learn the differences between these providers and gain valuable insights for positioning your offerings successfully. TL;DR ISVs develop and distribute software products independently and often collaborate with hardware manufacturers and platform providers.

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FastSpring and DutchBasecamp Present: Optimize Local Pricing to Dramatically Increase SaaS Revenue

FastSpring

For many SaaS and software companies, international sales are a key part of their growth trajectories. Some businesses outgrow their home countries after a seed or startup period that saw initial success domestically, while some businesses founded with niche markets or in smaller countries may need international sales as table stakes on day one. But with international growth comes a long list of international business concerns about how to appeal to potential customers in new countries.

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Save the Planet — Automate Your Accounts Receivable [Infographic]

BlueSnap

This Earth Day, BlueSnap wants businesses to understand the impact manual accounts receivable can have on the environment — not to mention cash flow. Check out this infographic to learn about the paper waste and carbon emissions associated with manual AR and invoicing, and why accounts receivable automation is a really good idea. The post Save the Planet — Automate Your Accounts Receivable [Infographic] appeared first on BlueSnap.

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From homegrown to high-tech: SA International’s subscription upgrade

Chargebee

SA International (SAi) exemplifies the evolution crucial for businesses in modernizing billing systems, transitioning seamlessly from a traditional homegrown setup to Chargebee’s modern subscription management platform. This strategic move not only enhanced operational efficiency but also significantly boosted growth, showcasing a forward-thinking approach and adapting to technological advancements and market demands.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Service Cloud Voice Primer

CloudKettle

What is it and what are the benefits? The Salesforce ecosystem powers the Sales and Service engines at some of the world’s largest companies. Historically, organizations have had to rely on third-party providers to integrate voice—one of the most vital channels of communication—into this platform. However, there is now a native option available, thanks to […] The post Service Cloud Voice Primer appeared first on CloudKettle.

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Digital customer engagement: how to balance one-to-one and digital interaction

ChurnZero

Congratulations – you’re adopting a digital customer success strategy! Those are some big shifts – whether it’s updating your books , implementing a new management system, or revamping the tools, resources, and customer journeys you already have. So, now what? Make sure you’re still delivering high-touch, one-to-one engagement. Wait, say that again?

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11 Sales Closing Phrases to Nail the Last Piece of Your Sales Process

CloseSaaS

Level up your sales game with 11 sales closing phrases that convert. This guide will explain how to keep a deal moving and turn prospects into customers.

Sales 52
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10 CMO Interview Questions: Hiring A Chief Marketing Officer (CMO)

Kalungi

Looking for a Chief Marketing Officer should not be a task taken lightly. CMOs are in charge of managing all marketing operations, they contribute to growing sales, finding new business opportunities, and are responsible for planning, executing, and overseeing all your marketing activities A qualified Chief Marketing Officer (CMO) shouldn't just be skilled to do the job, they should also fit your company's culture and have a proven track record of driving measurable results.

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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

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A Complete Guide to Conversion Path Marketing

User Pilot

If you’re struggling to convert your website visitors into customers, your marketing conversion path may need optimization. Hence this guide. Read to find out what a conversion path in marketing is, why it matters, and its elements and stages. More importantly, learn how to build and optimize it for better business results. Let’s dive in.

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TikTok Notes: Everything We Know About the New Photo App (+ Screenshots)

Buffer Resources

Everything TikTok can do, Instagram can do better — and vice versa. While the other social media platforms have been racing to keep up with TikTok’s short-form video offering since it burst onto the market in 2016, TikTok has flipped the script with the launch of its own photo-sharing app. TikTok Notes , a direct rival to Instagram’s original offering, is now available to download in specific regions.

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19 Customer Segmentation Examples + How To Segment Customers

User Pilot

Looking for the best customer segmentation examples? You’ve come to the right place. They can help you understand how to target your marketing better to increase product engagement and usage. It’ll also help you figure out if you should segment users based on their age, company size, or pain points. Let’s get started. TL;DR Customer segmentation involves dividing your customers into different groups based on common characteristics, such as age, gender, industry, device type, and comp

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The IT leader’s mega-guide to SaaS savings

BetterCloud

Is your tech stack becoming a monster you can’t quite control? You’re not alone. Many organizations struggle with a hidden cost culprit: unmanaged Software-as-a-Service (SaaS) spend. Subscription fees pile up like a forgotten gym membership, quietly eroding your budget. Worse yet, a lack of control over these expenses can lead to security vulnerabilities and compliance headaches.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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5 Graphic Design Trends to Improve Your Social Media Branding in 2024

Buffer Resources

Each year, fresh ideas, concepts, and technological innovations shape the creative design landscape. These influences give rise to a wave of new graphic design trends, revolutionizing how we conceive, craft, and engage with art. Many of these graphic design trends infiltrate the realms of business and marketing. Some influence web design, some make their way onto packaging, and others become a staple for social media branding.